American Dynamics TMV910Q User Manual

Triplex digital video multiplexer
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Triplex Digital Video
Multiplexer
User's Guide
English
Models
TMV110Q, TMV110Q-1,
TMV16Q, TMV16Q-1, TMV910Q,
TMV910Q-1, TMV96Q, TMV96Q-1

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Summary of Contents for American Dynamics TMV910Q

  • Page 1 Triplex Digital Video Multiplexer User’s Guide English Models TMV110Q, TMV110Q-1, TMV16Q, TMV16Q-1, TMV910Q, TMV910Q-1, TMV96Q, TMV96Q-1...
  • Page 2 Notice The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice. Copyright Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Sensormatic Electronics Corporation.
  • Page 3 Triplex Digital Video Multiplexer User’s Guide...
  • Page 4: Warnings And Cautions

    User’s Guide WARNINGS AND CAUTIONS WARNING: TO REDUCE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DO NOT INSTALL THIS PRODUCT IN HAZARDOUS AREAS WHERE HIGHLY COMBUSTIBLE OR EXPLOSIVE PRODUCTS ARE STORED OR USED.
  • Page 5: Table Of Contents

    Technical Overview ... 1 Triplex Multiplexer Advantages ...1 Video System Compatibility ...1 Digital Video Processing ...2 Video Encoding ...2 Video Decoding ...2 Selected Features ... 5 System Installation ... 7 Basic Connections ...7 Optional Connections ...7 Basic Operations ... 11 Front Panel Controls ...11 Viewing Live and Playback Video Images ...13 Main Monitor View Formats ...13...
  • Page 6 User’s Guide Date/Time Display ...25 Date/Time Position ...25 RS-485 Time Calibration ...25 Spot Monitor Dwell ...25 Text Color ...25 Display Type ...25 OSD ...26 Monitor Set Up ...26 Live Refresh Rate ...26 Screen Center Point ...27 Screen H-Size ...27 Background Color ...27 Show Color Bar ...27 Camera Set Up ...28 Configuration Table 1 ...28...
  • Page 7 Alarm In ...42 Video Loss Detection ...42 Alarm Set/Reset Switch ...42 Release Time ...43 Alarm List (Alarm History Log) ...45 Clear Alarm List ...45 Others ...46 RS-485 ID Set Up ...46 RS-485 Protocol ...46 Software Information ...47 Save & Load Default ...48 Load Installer Setting ...48 Save Installer Setting ...48 Load Factory Setting ...48...
  • Page 8 User’s Guide Alarm ...69 Keypad and Password ...69 Remote Control Panel ...70 User’s Guide...
  • Page 9: Technical Overview

    TRIPLEX MULTIPLEXER ADVANTAGES The multiplexer allows you to view multiple cameras using a single monitor, and to record the video signals from all the camera inputs using a single VCR. Using the triplex capability and two VCRs, live video cameras and playback channels from the second VCR can be viewed side-by-side on a single monitor, while simultaneously recording all of the live camera inputs.
  • Page 10: Digital Video Processing

    User’s Guide DIGITAL VIDEO PROCESSING Video Encoding The video encoder continuously analyses the video inputs (signals from the cameras), and then generates a video signal for recording which contains field by field samples of each camera. The processor includes important information in the encoded output signals, including the date, time, camera title, camera number and alarm status.
  • Page 11 Triplex Digital Video Multiplexer Unlike a quad processor, which records pages of several cameras each in real time but with greatly reduced resolution (75% of the information is lost per image in a quad view), the multiplexer records each image in the sequence encoded and sent to the VCR at full resolution.
  • Page 12 User’s Guide NOTES Technical Overview...
  • Page 13: Selected Features

    • Triplex operation allows video recording while viewing live video (from cameras input) and video playback (from 2nd VCR) at the same time. • Outstanding picture quality (720 x 512 pixel display with 256 gray levels and 16 million colors). •...
  • Page 14 User’s Guide • Sequential switching: 3 independent sequences of up to 16-pages per sequence. All sequences and pages can be programmed individually. • The call monitor switching sequence can be programmed. • Independent digital gain control for each camera (range: 70% to 150%). Selected Features...
  • Page 15: System Installation

    WARNING: TURN POWER OFF BEFORE MAKING CONNECTIONS. BASIC CONNECTIONS A. Connect the video signal from each camera to one of the video input BNC connectors marked Video IN. B. Connect the Main Monitor to the Main Monitor output of the unit (either BNC or S-VHS connector).
  • Page 16 User’s Guide D. Connect the output of the second VCR, to be used for playback, to the VCR Input BNC or S-VHS connector E. This arrangement will allow triplex operation, in which the multiplexer can display playback of previously recorded video and live cameras on the same screen, while simultaneously recording all the live cameras.
  • Page 17 Day/Night Switch: Day/Night Output: Looping Video Outputs: Connect the BNC connector to external video equipment for constant monitoring of that channel. Internal 75 Ohm termination is provided by the multiplexer. To use the loop back connector, disable the termination in the setup menu (see System Installation TTL level input, use normal open (NO) type switch.
  • Page 18 User’s Guide NOTES System Installation...
  • Page 19: Basic Operations

    FRONT PANEL CONTROLS The following figure shows a ten channel triplex digital multiplexer. Figure 4 — Front Panel, Ten Channel Triplex Multiplexer The figure below shows a sixteen channel triplex digital multiplexer. Figure 5 — Front Panel, Sixteen Channel Triplex Multiplexer The remote panel has the same configuration as the sixteen channel front panel.
  • Page 20 User’s Guide D. Function Keys: Press and hold while pressing another key to select the second function of the other key. Press to cancel or exit from certain modes and menus. Press to call the on-screen display (OSD) setup menu. Menu Press to enter automatic sequential sequencing mode, or to switch between different user-programmed sequences.
  • Page 21: Viewing Live And Playback Video Images

    VIEWING LIVE AND PLAYBACK VIDEO IMAGES Main Monitor View Formats The Main monitor displays designated cameras or video playback in a versatile multi- window view format. The available view formats are illustrated below. To switch between available view formats, press View. Gray indicates connectors/controls not available on In all formats except Picture-in-Picture (PIP), each window contains a reduced size image of the full frame, without cropping the image.
  • Page 22: Assigning Cameras To Windows

    User’s Guide Assigning Cameras to Windows Using the Set key, direction keys and camera select keys, a camera can be assigned to each window. Once a camera has been assigned, playback images of that camera can be viewed in the window by switching the window between live and VCR modes. Step-by-step: 1.
  • Page 23: Pause

    The use of the Zoom and Esc keys can be illustrated as follows: Seq. Mode Figure 7 — Use of Zoom and Esc Keys Pause When the multiplexer is not in sequential switching mode, pressing Pause will freeze the image on the main monitor in frame mode. Frame mode is suitable for static images, however if the image contains moving objects, it will be more stable in field mode.
  • Page 24 User’s Guide 2. The following menu will appear: 3. Use the direction keys and enter key to change the settings as desired. Pages: Mode: Timer: 4. To set up each page of the sequence, move the cursor to one of the page numbers, and press Enter.
  • Page 25: Call Monitor

    Call Monitor The Call monitor displays full screen video of all installed cameras in sequence. During normal operation, the Call monitor Select function described in Controls on page 11 allows the user to switch the Call Monitor display to a specific camera.
  • Page 26: Basic Operation With Vcrs

    User’s Guide BASIC OPERATION WITH VCRS VCR Recording There are two modes for recording, synchronous or asynchronous. For optimum tape recording and playback, the multiplexer must be configured correctly (see page 34). Synchronous Mode Time Lapse VCRs must be used in this mode. The VCR generates a trigger signal (SW) which must be connected to the multiplexer.
  • Page 27: Basic Alarm Features

    BASIC ALARM FEATURES The multiplexer is equipped with an alarm processor to handle all alarm inputs and outputs. The processor can be programmed to react to alarm events, and can be activated by a timer or an external day/night switch. One of the principal uses of the alarm function is to increase the level of recording detail of cameras which may capture images of an event that caused an alarm.
  • Page 28: Motion Detection Alarm Event

    User’s Guide 7. The Call Monitor will switch to the alarmed camera channel. If more than one camera is alarmed, the affected cameras will be displayed in sequence. 8. The events will be added to the alarm history log (if enabled). The above actions will continue until the following conditions are met: 1.
  • Page 29: Active Window Feature

    ACTIVE WINDOW FEATURE The multiplexer allows the user to select one window in a multi-camera view to be the “Active Window”. This Active Window will be displayed in a close approximation of real time, allowing the user to see more detail of motion in that window. To use this feature, simply press the direction keys to display and position the window cursor.
  • Page 30 User’s Guide NOTES Basic Operations...
  • Page 31: Advanced Setup Using On-Screen Menus

    ADVANCED SETUP USING ON-SCREEN MENUS The advanced functions of the multiplexer can be set up according to the nature of the application using the hierarchical menus and the on-screen display (OSD). To enter the Main Menu, press Menu: The cursor appears as a highlighted bar, which can be moved up and down the list of submenus using the Direction keys.
  • Page 32: Osd/Timer Set Up

    User’s Guide OSD/TIMER SET UP This menu allows you to set the current date/time, and other on-screen display (OSD) parameters. Date/Time Set Up The time and date must be correctly set for the times recorded on the VCR, for the alarm history log, and for the Day/Night switch behavior to function properly.
  • Page 33: Date Display Mode

    To cancel all the changes, move the cursor to 9 Exit/ Without Update and press Enter. To save the changes, move the cursor to 8 Exit/Update and press Enter. Date Display Mode There are three types of date/time OSD (on-screen display): Y/M/D, M/D/Y and D/M/Y.
  • Page 34: Osd

    User’s Guide This item allows the user to specify what information to show on the default OSD (on- screen display). There are four options: OPTION T&D/T Title MONITOR SET UP This menu allows you to tune the quality of the displayed image. Items 1-4 allow you to adjust the display quality, using the RIGHT/LEFT keys to adjust the length of the bars.
  • Page 35: Screen Center Point

    Screen Center Point This item allows you to move the center point of the Main Monitor. Move the cursor to 6 Screen Center Point and press Enter. The menu will disappear, allowing you to use the Direction keys to pan/tilt the monitor center. Press Esc to exit when finished. Screen H-Size This option allows you to change the horizontal size of the Main monitor image.
  • Page 36: Camera Set Up

    User’s Guide CAMERA SET UP This menu provides access to the configuration parameters that can be set for each camera (select 3 from the Main Menu). Configuration Table 1 There are seven parameters that can be configured for each camera. Of these, four can only be accessed by the installer or using the password: Install, Covert, Terminal Resistor, and Call Monitor sequence setup (see default values for the parameters in Configuration Table 1 are as follows:...
  • Page 37 Use the Direction keys, the Enter key and the Camera Select keys to change the values in the table. PARAMETER Camera Install Covert Termination Resistor Gain Control Rec Priority Advanced Setup Using On-Screen Menus DESCRIPTION Used to manually disable channels to which there is no camera or other input connected ( = camera installed, •...
  • Page 38: Camera Auto-Detect

    User’s Guide PARAMETER Alarm Rec Priority Call Monitor Sequence Camera Auto-Detect The multiplexer can check the camera inputs for a video signal to determine whether a functioning camera is connected or not. Auto detection avoids wasting VCR recording bandwidth on undetected cameras. To use the auto detection function, move the cursor to 2 Camera Auto-Detect, and press Enter.
  • Page 39: Power On Detect

    Step-by-step: 1. Use the UP/DOWN keys to select a camera, press Enter to edit the title. 2. Use the Mode Select keys to position the cursor in the title entry field. 3. To place characters in the camera title, use the Direction keys to move the cursor through the lists of characters to the character you need, then press Enter to select.
  • Page 40: Vcr Set Up

    User’s Guide VCR SET UP Correct VCR setup is essential for the proper operation of the multiplexer and for correct recording of encoded video. In the Main Menu, move the cursor to 4 VCR Set Up and press Enter. The following menu will appear: VCR Playback Set Up When VCR playback video is shown on the Main Monitor, the picture quality can be adjusted using this menu.
  • Page 41: Vcr Rec Mode

    VCR Rec Mode This item determines how the VCR Out signal is constructed during encoding. Field or Frame mode can be used, but the selection must match the setting of the Time Lapse VCR. The following are sample setups to illustrate the proper configuration of VCR Rec Mode: A.
  • Page 42: Alarm Real Rec

    User’s Guide Alarm Real Rec Used to enable/disable real-time recording during an alarm. If “Yes” is selected, the Alarm NC/NO output (in the external IO connector of the multiplexer) must be connected to the VCR Alarm-in to trigger real time recording. Please check the VCR manual to decide whether a NC or NO signal should be used.
  • Page 43: Alarm Set Up

    ALARM SET UP Refer to Basic Alarm Features capabilities of the multiplexer. The following menus allow the user to configure how alarm conditions are handled. In the Main Menu, move the cursor to 5 Alarm Set Up and press Enter. The following menu will be displayed: Schedule Set Up The Alarm Processor allows you to define 2 time periods to create a schedule for alarm operation: the Day Frame and the Night Frame.
  • Page 44: Day Frame Set Up/Night Frame Set Up

    User’s Guide Day Frame Set Up/Night Frame Set Up: In the Schedule Set Up Menu, move the cursor to 1 Day Frame Set Up and press Enter. The following menu will appear. Set the start and end times of the Day Frame, and enable the frame for the days it should be active (e.g.: weekends).
  • Page 45: Configuration Table 2

    Configuration Table 2 Used to configure Alarm In & Motion Detect operation for Day/Night time frames. The default values for the parameters in Configuration Table 2 are as follows: Alm In Type Motion Algr Day: Alm In Day: Motion Night: Alm In Night: Motion A description of each parameter in Configuration Table 2 is presented in the table below.
  • Page 46: Day/Night Switch

    User’s Guide Day/Night Switch Use this function to determine the behavior of the multiplexer alarm processor in response to an external NO (normally open) Day/Night remote. In the Alarm Set Up Menu, move the cursor to 2 Day/Night Switch and press Enter. The following menu will appear: Day/Night SW Enable Use the Left/Right Direction keys to select YES (enabled) or NO (disabled).
  • Page 47: Alarm Response

    Alarm Response This menu allows you to set up how the multiplexer will respond to the triggered alarm. In the Alarm Set Up Menu, move the cursor to 3 Alarm Response and press Enter. The following menu will appear: A description of each selection in the Alarm Response Menu is presented in the table below.
  • Page 48 User’s Guide MENU ITEM Alarm Spot Display Response Duration Any Key To Stop DESCRIPTION Select “YES” for this item to cause the Call Monitor to switch to the corresponding camera when an alarm event is triggered. If “NO” is selected, the Call Monitor will continue to follow the Call Monitor switching sequence in Configuration Table 1.
  • Page 49: Motion Detection

    Motion Detection This menu allows you to configure how Motion Detection works. The “Detect Area” and “Sensitivity” can be defined individually for each camera. In the Alarm Set Up Menu, move the cursor to 4 Motion Detect and press Enter. The following menu will appear: Motion Detect Configuration Table 2...
  • Page 50: Detect Area

    User’s Guide Detect Area When this item is selected, the screen will be covered by 192 points forming a “detection grid” (16 wide x 12 high). Use the Direction keys and the Enter key to enable/disable points in the grid in order to define the area of the image to be processed using the motion detection algorithm (small circle = disabled;...
  • Page 51: Release Time

    Release Time This menu is used to set the “release time” of each alarm source: motion detection, video loss and alarm in. The release time is a period of time after the alarm trigger condition is removed, during which the same condition will be ignored to avoid a false alarm being re-triggered.
  • Page 52 User’s Guide Example 2. Assume that 3 types of alarm occur for one particular channel. Video-Loss has highest priority, followed by Alarm-In and Motion-Detection. In other words, Alarm-In A1 can trigger another alarm during the Motion-Detect M1 alarm, and Video-Loss V1 can trigger another alarm during the Alarm-In A1 alarm.
  • Page 53: Alarm List (Alarm History Log)

    Alarm List (Alarm History Log) Alarm events are logged in non-volatile memory. To view the Alarm History Log, select 9 Alarm List from the Alarm Set Up Menu. The Alarm History Log lists the latest alarm events on the OSD in the format shown below. Use the LEFT/RIGHT keys to scroll one page up or down, while the UP/DOWN keys will move the cursor one row up or down.
  • Page 54: Others

    User’s Guide OTHERS This menu allows the user to check the RS-485 ID, communication protocol and software version. In the Main Menu, move the cursor to 6 Others and press Enter. The following sub menu will appear: RS-485 ID Set Up This item can only be accessed by the installer or using the password.
  • Page 55: Software Information

    Software Information This menu presents the software information including the version and date code. Advanced Setup Using On-Screen Menus Others CPU Filename FPGA Filename DATE Multiplex Type Channel Number VCR Encode Type Exit Triplex Digital Video Multiplexer DN6T0170 FPGA0101 2001/01/30 Triplex...
  • Page 56: Save & Load Default

    User’s Guide SAVE & LOAD DEFAULT Used to restore the multiplexer to the default configuration set by the installer, or to the factory settings. Load Installer Setting This item recalls the “Installer's Configuration” from the on-board non-volatile memory. Save Installer Setting This item saves the current settings as the “Installer's Configuration”.
  • Page 57: Installer Set Up

    INSTALLER SET UP In the Main Menu, move the cursor to 8 Installer Set Up, press Enter, and the following menu will appear: Input password The items in this menu are password protected; to access them, input the password in this area before moving the cursor to menu items 2 and 3. Special Functions Input the password and move the cursor to 2 Special Functions, press Enter, and the following menu will appear:...
  • Page 58 User’s Guide VCR Input Check: Used by the installer to diagnose problems with the VCR input. Change this item to 'ON', and select VCR playback mode. There will be two rows on the screen; the first row displays the total number of fields coming from the VCR, the second row displays the fields with errors detected in data encoding.
  • Page 59: Enter Installer Set Up

    Recorder Type: Most DVRs (Digital Video Recorders) are incompatible with multiplexers. This function will make the multiplexer compatible with many DVRs. If you select 'DVR', there is no date/time display during DVR playback. The titles in DVR mode are limited to 1,2,3, …,16. System Color: This function is valid only for color multiplexers.
  • Page 60 User’s Guide NOTES Advanced Setup Using On-Screen Menus...
  • Page 61: Maintenance

    Preventive Tips • This unit is designed for indoor use. Do not use it near water, steam or in other extremely humid conditions or near a source of oil vapor. • Take care not to drop the unit or subject it to major shocks during transportation. •...
  • Page 62 User’s Guide NOTES Maintenance...
  • Page 63: Appendices

    APPENDIX A: CONNECTOR PIN ASSIGNMENT RS-485 (RJ-11, 6P6C) Pin No. RS-485 ID System ID Setting Item ID Address 00H, 0 01H-DFH, 1—223 E0H-EFH, 224—239 F0H-FEH, 240—254 FFH, 255 Appendices Definition +12V Device Name Host Controller Speed dome Multiplexer Remote control panel Matrix APPENDICES Direction...
  • Page 64: Multiplexer (Mpx) Channels And Camera Id Mapping

    User’s Guide Multiplexer (MPX) Channels and Camera ID Mapping MPX ID E0H,224 01H – 10H, 1—16 E1H,225 11H – 20H, 17—32 E2H,226 21H – 30H, 33—48 E3H,227 31H – 40H, 49—64 E4H,228 41H – 50H, 65—80 E5H,229 51H – 60H, 81—96 E6H,230 61H –...
  • Page 65: External I/O Port (37 Pin Dsub)

    External I/O Port (37 pin DSUB) Pin No. Definition Alarm NO Alarm COM Alarm NC Alarm In 16 Alarm In 15 Alarm In 14 Alarm In 1 Appendices Direction Pin No. Power Power Reset Alarm Power Day/Night output Power Day/Night switch Power Power VCR trigger...
  • Page 66: Appendix B: Technical Specifications

    User’s Guide APPENDIX B: TECHNICAL SPECIFICATIONS All specifications are subject to change without notice. Item Video Level Camera Inputs Camera Outputs Main Monitor Output Call Monitor Output VCR Inputs VCR Outputs Display Gray Level Color Palette Resolution Connectors Power Camera In Camera Out Main Monitor Call Monitor...
  • Page 67 Item Power Supply Input Voltage: Power Consumption Safety Approval Dimensions Width Height Depth Net Weight Environmental Operation Temperature Humidity Storage Temperature Appendices Triplex Digital Video Multiplexer Description 12V DC ±10% CE, FCC 432 mm (17.00 in.) 44 mm (1.73 in.) 270 mm (10.63 in.) 3.7 kg 5°...
  • Page 68: Appendix C: Rs-485 Command Set

    User’s Guide APPENDIX C: RS-485 COMMAND SET Command Channel select Screen mode Right select Left Sequence Up key Down key Left key Right key Zoom/Enter Live/VCR Freeze ESC” List Buzzer Date/Time Title PROG (Menu) Key Lock Universal End Camera select for Call monitor Set MMX Mode Set Normal Mode...
  • Page 69 Example: If the Keyboard ID is 00H, the Multiplexer ID is E0H. If you want to select camera 0 on the main monitor, you can use the ‘01’ command. (The ASCII code of ‘01’ is 30 & 31H.) Byte 1 Receiver ID NOTE: 1.
  • Page 70: Appendix D: Remote Control Panel User's Guide

    User’s Guide APPENDIX D: REMOTE CONTROL PANEL USER’S GUIDE System Diagram Before using the remote control panel, you must confirm the RS-485 ID address of each multiplexer and that all cables are properly connected. After you connect the RS-485 cable, the remote control panel will automatically search for any multiplexers connected to the remote control panel.
  • Page 71: Id Select

    ID Select To control a specific multiplexer, press the channel key for that multiplexer for 2 seconds. When communication is established between the remote control panel and the multiplexer, the channel LED for that multiplexer flashes. The channel key corresponds to the multiplexer's RS-485 ID address. Channel Key Connector Pin Assignment Pin No.
  • Page 72: Specification And Connectors

    User’s Guide Specification And Connectors Item Specification Power Input Power Consumption Ambient Temperature Ambient Humidity Dimension Width Height Depth Connector Power Remote I/O Cable RJ-11 6P6C one to one RS-485 ID Default 254 Description 12V DC ±15% 0.5W 0° C to 50° C Less than 90% 432 mm (17.00 in.) 34 mm (1.34 in.)
  • Page 73: Appendix E: Troubleshooting Guide

    APPENDIX E: TROUBLESHOOTING GUIDE If the solutions to common problems presented here do not correct the problem experienced with the multiplexer, refer to a qualified service person for assistance. Monitor and Display Symptom: Main monitor display is not clear or the OSD is jittering. Reason: If the color burst separation circuit of the monitor is not good enough, the high frequency component of video signal could interfere with...
  • Page 74 User’s Guide Reason 4: Looping connector is in use, but termination resistor is enabled (ON). Solution: Enter setup menu and disable the termination resistor. Reason 5: Multiplexer is broken. Solution: Ask a qualified service person. Symptom: Some cameras cannot be displayed on the Main monitor. Reason 1: When multiplexer is first powered on, it will auto-detect the presence or absence of a camera on each channel.
  • Page 75: Vcr

    Symptom: When switching cameras, the call monitor synchronizes to the new camera very slowly. Reason: The monitor's response time (to new video input) is too slow. Usually it ranges from 0.03 sec. to 1 sec. Solution: Use a monitor with a faster response time. Symptom: During VCR playback, the update frequency of each camera is not even.
  • Page 76 User’s Guide Symptom: Random characters are displayed on OSD during VCR playback. Reason: VCR tape is worn out. Solution: Change tape. Symptom: VCR TIME was not set to “SYNC” mode, but some channels cannot be displayed during playback. Reason: The REC MODE, REC TIME or REC DENSITY setup value was not correctly matched between multiplexer and VCR.
  • Page 77: Alarm

    Alarm Symptom: Motion detection is not working. Reason 1: The motion detect function was not enabled, or the detect area was not defined, or the trigger level setting is too high. Solution: Modify the above setup values and try again. Reason 2: “Time Frame”...
  • Page 78: Remote Control Panel

    User’s Guide Reason 2: Penalty lockout following three incorrect password attempts. Solution: Press Esc +1+2 to reset the multiplexer, then input the password again. Symptom: Front panel keys are not working. Reason: Front panel keys are locked. Solution: Press Esc and Lock key together to unlock the front panel. Symptom: When more than one remote keypad is connected, the remote keypad does not work properly.
  • Page 79 CUSTOMER SERVICE For more information or technical assistance, contact Sensormatic Electronics Corporation: Sensormatic Electronics Corporation Video Systems Division 6795 Flanders Drive San Diego, CA 92121-2903 U.S.A. Customer Service: TEL U.S.A.: 845-624-7640 Option 2 for Technical Support TEL Europe : Customer Service: (032) 65-765-280 Internet: http://www.tycovideo.com...
  • Page 80 Sensormatic Video SystemsDivision 6795 Flanders Drive San Diego, California 92121 TEL: 858-642-2400 800-854-2057 FAX: 858-642-2440 Part Number 8200-0168-00 REV AO...

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