Alienware Area-51 m5500 User Manual page 70

Alienware area-51 m5500: user guide
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Your computer has been fully tested and complies with the system
specifications before shipping. However, incorrect operations and/or
mishandling may cause problems.
This chapter provides a reference for identifying and correcting
common hardware and software problems that you may encounter.
When you encounter a problem, you should first try to go through the
recommendations in this chapter. Instead of returning the computer
and waiting for repair, you may be able to easily solve the problem by
considering the following scenarios and possible solutions. If the error
continues, contact your tech support for service information.
Before taking further actions, consider the following
suggestions:
Check to see if the problem persists when all the external
devices are removed.
Check to see that the green light indicator on the AC adapter is
lit.
Check to see that the power cord is properly plugged into the
wall outlet and into the computer.
Check to see that the power indicator of the computer is on.
Check to see if your keyboard is operational by pressing and
holding any key.
Check for any incorrect or loose cable connections. Make sure
the latches on the connectors latch securely on to the receptor end.
Be sure you have not performed an incorrect setting on the
hardware devices in the BIOS Setup utility. A faulty setting may
5-2
chapter 5 troubleshooting

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