Alcatel One Touch OT-303A User Manual page 2

303_QG_GB_23-02-09:303_QG_GB_09-02-09 3/6/2009
Safety and use ...................... Do not allow your phone to be exposed to adverse weather or environmental
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The
manufacturer's recommended operating temperature range is -10°C to +55°C.
We recommend that you read this chapter carefully before using your phone. The
Over 55°C the legibility of the phone's display may be impaired, though this is
manufacturer disclaims any liability for damage, which may result as a consequence
temporary and not serious.
of improper use or use contrary to the instructions contained herein.
Emergency call numbers may not be reachable on all cellular networks. You should
• TRAFFIC SAFETY: never rely only on your phone for emergency calls.
Given that studies show that using a mobile phone while driving a vehicle constitutes Do not open, dismantle or attempt to repair your mobile phone yourself.
a real risk, even when the hands-free kit is used (car kit, headset...), drivers are Do not drop, throw or bend your mobile phone.
requested to refrain from using their mobile when the vehicle is not parked. Do not paint it.
When driving, do not use your phone and headphone to listen to music or to the
Use only batteries, battery chargers, and accessories which are recommended by
radio. Using a headphone can be dangerous and forbidden in some areas.
TCT Mobile Limited and its affiliates and are compatible with your phone model).
When switched on, your phone emits electromagnetic waves that can interfere with
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the
the vehicle's electronic systems such as ABS anti-lock brakes or airbags. To ensure use of other chargers or batteries.
that there is no problem: Remember to make back-up copies or keep a written record of all important
- do not place your phone on top of the dashboard or within an airbag deployment information stored in your phone.
area,
Some people may suffer epileptic seizures or blackouts when exposed to flashing
- check with your car dealer or the car manufacturer to make sure that the
lights, or when playing video games. These seizures or blackouts may occur even if a
dashboard is adequately shielded from mobile phone RF energy.
person never had a previous seizure or blackout. If you have experienced seizures or
• CONDITIONS OF USE: blackouts, or if you have a family history of such occurrences, please consult your
You are advised to switch off the telephone from time to time to optimise its doctor before playing video games on your phone or enabling a flashing-lights feature
performance. on your phone.
Switch the phone off before boarding an aircraft. Parents should monitor their children's use of video games or other features that
Switch the phone off when you are in health care facilities, except in designated
incorporate flashing lights on the phones. All persons should discontinue use and
areas. As with many other types of equipment now in regular use, mobile telephones
consult a doctor if any of the following symptoms occur: convulsion, eye or muscle
can interfere with other electrical or electronic devices, or equipment using radio
twitching, loss of awareness, involuntary movements, or disorientation. To limit the
frequency. likelihood of such symptoms, please take the following safety precautions:
Switch the phone off when you are near gas or flammable liquids. Strictly obey all - Do not play or use a flashing-lights feature if you are tired or need sleep.
signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in - Take a minimum of a 15-minute break hourly.
any potentially explosive atmosphere. - Play in a room in which all lights are on.
When the phone is switched on, it should be kept at least 15 cm from any medical
- Play at the farthest distance possible from the screen.
device such as a pacemaker, a hearing aid or insulin pump, etc. In particular when
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for
using the phone, you should hold it against the ear on the opposite side to the
several hours before playing again.
device, if any. - If you continue to have sore hands, wrists, or arms during or after playing, stop the
To avoid hearing impairment, pick up the call before holding your phone to your ear. game and see a doctor.
Also move the handset away from your ear while using the "hands-free" mode When you play games on your phone, you may experience occasional discomfort in
because the amplified volume might cause hearing damage.
your hands, arms, shoulders, neck, or other parts of your body. Follow the
Do not let children use the phone and/or play with the telephone and accessories
instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other
without supervision.
musculoskeletal disorders.
When replacing the cover please note that your phone may contain substances that
Prolonged exposure to music at full volume on the music player may damage
could create an allergic reaction.
the listener's hearing. Set your phone volume safely. Use only headphones
Always handle your phone with care and keep it in a clean and dust-free place.
recommended by TCT Mobile Limited and its affiliates.
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Telephone warranty ............ 2) not being compliant with technical and safety standards applicable
in the geographical area where the equipment is used,
3) improper maintenance of sources of energy, and of the overall
Congratulations on choosing this mobile phone - we hope that you
electric installation,
will be completely satisfied with it.
4) accidents or consequences of theft of the vehicle in which the
Your phone is guaranteed against any deviation from technical
telephone is transported, acts of vandalism, lightning, fire, humidity,
specifications for a period of twelve (12) months from the date
infiltration of liquids, inclement weather,
specified on your original invoice, subject to any other specific
5) connecting to or integrating into the phone any equipment not
provisions (1) .
supplied or not recommended by TCT Mobile Limited or its
The warranty terms defined in the manual also apply to the battery
affiliates, without their express written consent for such,
and accessories sold with the phone but for a period of six (6) months
6) any servicing, modification or repair performed by individuals not
(2) from the date of purchase shown on your original invoice.
authorised by TCT Mobile Limited or its affiliates, the vendor or
Under the terms of this warranty, you must immediately inform your
the approved maintenance centre,
vendor (or any repair centre approved by TCT Mobile Limited or its
7) use of the mobile phone and/or its accessory for a purpose other
affiliates, which are listed on our website http://www.alcatel-
than that for which it was designed,
mobilephones.com) in case of a conformity defect on your phone, and
8) normal wear,
present the invoice given to you at the time of purchase.The vendor
9) malfunctions caused by external causes (e.g., radio interference
or repair centre will decide whether to replace or repair, as
from other equipment, power voltage fluctuations),
appropriate, all or any part of the telephone or accessory found to be
10) modifications made to the equipment even if required by changes
defective; this warranty covers the cost of parts and labour but
in regulations and/or modification of network parameters,
excludes any other costs. Repair or replacement may be carried out
11) faulty connections resulting from unsatisfactory radio transmission
using reconditioned components offering equivalent functionality.
or caused by the absence of radio relay coverage.
Servicing under the terms of this warranty, especially repair,
12) equipment on which markings or serial numbers have been
modification or replacement of products, shall entitle to a ONE (1)
removed or altered, and handsets on which labels have been
month warranty unless there are statutory provisions to the contrary.
removed or deteriorated shall be excluded from the warranty.
This warranty shall not apply to damage or defects to your mobile
In accordance with the applicable law, your product is warranted
phone and/or accessory caused by:
against hidden defects (defects inherent in the design, manufacture,
1) not following the instructions for use or installation,
etc.).
There are no express warranties, whether written or oral, other than
this printed limited warranty, express or implied, of any nature
(1) The mandatory warranty period may vary if overriding statutory
whatsoever.
provisions are applicable in your jurisdiction.
In no event shall TCT Mobile Limited or its affiliates be liable for
(2) The life of a rechargeable mobile phone battery in terms of
incidental or consequential damages of any nature whatsoever,
conversation time, standby time, and total service life, will depend
including but not limited to trading loss, commercial loss, to the full
on the conditions of use and network configuration. Batteries
extent those damages can be disclaimed by law. Some countries/states
being considered expendable supplies, the specifications state that
do not allow the exclusion or limitation of incidental or consequential
you should obtain optimal performance for your mobile phone
damages, or limitation of the duration of implied warranties, so the
during the first six months after purchase and for approximately
preceding limitations or exclusions may not apply to you.
200 more recharges.
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3:45 PM Page 2
• PRIVACY:
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding
taking photographs and recording sounds with your mobile telephone. Pursuant to
such laws and regulations, it may be strictly forbidden to take photographs and/or to
record the voices of other people or any of their personal attributes, and duplicate
or distribute them, as this may be considered to be an invasion of privacy. It is the
user's sole responsibility to ensure that prior authorisation be obtained, if necessary,
in order to record private or confidential conversations or take a photograph of
another person; the manufacturer, the seller or vendor of your mobile phone
(including the operator) disclaim any liability which may result from the improper use
of the mobile phone.
• BATTERY:
Before removing the battery from your phone, please make sure that the phone is
switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at
temperatures above 60°C.
Batteries must be disposed of in accordance with locally applicable environmental
regulations. Only use the battery for the purpose for which it was designed. Never
use damaged batteries or those not recommended by TCT Mobile Limited and/or its
affiliates.
This symbol on your telephone, the battery and the accessories means
that these products must be taken to collection points at the end of
their life:
- Municipal waste disposal centres with specific bins for these items of
equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your
jurisdiction or your region has suitable recycling and collection facilities; instead they
are to be taken to collection points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
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Troubleshooting....................
Before contacting the aftersales department, you are advised to follow
the instructions below:
• You are advised to switch off the telephone from time to time to
optimise its performance.
• You are advised to fully charge (
operation.
• Avoid storing large amounts of data in your telephone as this may
affect the performance of your telephone.
and carry out the following checks:
My mobile phone will not switch on
• Press until the screen comes on
• Check the battery charge level
• Check the battery contacts, remove and reinstall your battery, then
turn your telephone back on
My phone has not responded for several minutes
• Press the key
• Remove the battery and re-insert it, then switch the phone back on
My screen is difficult to read
• Clean your screen
• Use your mobile phone in accordance with the recommended
conditions of use
My mobile phone turns off by itself
• Check that your keypad is locked when you are not using your
mobile phone
• Check the battery charge level
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• CHARGERS
Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of
information technology equipment and office equipment use. Due to different
applicable electrical specifications, a charger you purchased in one jurisdiction may
not work in another jurisdiction. They should be used for this purpose only.
• RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European
Directive 1999/5/EC (R&TTE) is required of all mobile phone models before they can
be put on the market. The protection of the health and safety for the user and any
other person is an essential requirement of these standards or this directive.
THIS MOBILE PHONE COMPLIES WITH INTERNATIONAL AND EUROPEAN
REQUIREMENTS REGARDING EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter/receiver. It was designed and manufactured
to comply with the radiofrequency (RF) exposure thresholds recommended by
international requirements (ICNIRP) (1) and by the Council of the European Union
(Recommendation 1999/519/EC) (2) .
These limits are part of a set of requirements and establish authorised
radiofrequency levels for the public. These limits were established by independent
groups of experts on the basis of regular and detailed scientific assessments. They
include a significant safety margin intended to ensure the safety of all, regardless of
age or state of health.
The exposure standard for mobile phones is determined by a measurement unit
known as the Specific Absorption Rate or "SAR". The SAR limit is set by international
requirements or by the Council of the European Union at 2 watts/kilogram (W/kg)
averaged over 10 grams of body tissue. The tests used to determine SAR levels were
carried out on the basis of standard usage modes with the phones transmitting at
their maximum power level over the entire range of frequency bands.
Although the SAR was established at the highest certified level, the actual SAR level
for the mobile phone during use is generally much lower than the maximum values.
In fact, since mobile phones are designed to operate at many different power levels,
they only use the minimum level of power required to provide a connection to the
network. In theory, the closer you are to a base station antenna, the lower the power
level required by the mobile phone.
(1) The ICNIRP requirements are applicable in the following regions:
Central America (except Mexico), South America, North and
South Africa, Pacific Asia (except Korea), Australia.
(2) The European recommendation (1999/519/EC) is applicable in the
following regions: Europe, Israel.
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My mobile phone has a low level of autonomy
• Make sure you respected the complete charge timing (minimum 3
hours)
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication
My mobile phone will not charge properly
) the battery for optimal
• Make sure that your battery is not completely discharged; the
battery charge indicator can take several minutes and may be
accompanied by a quiet whistling sound
• Make sure charging is carried out under normal conditions (0°C
+40°C)
• Make sure your battery is inserted. It must be inserted before
plugging in the charger
• Make sure you are using an Alcatel battery and charger
• When abroad, check that the electrical current is compatible
My mobile phone will not connect to a network
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
SIM card error
• Make sure the SIM card has been correctly inserted
• Verify with your operator that your SIM card is 3V compatible; the
old 5V SIM cards cannot be used
• Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
• Make sure you have dialled a valid number and press the
• For international calls, check the country and area codes
• Make sure your mobile phone is connected to a network, and that
the network is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM card
valid, etc.)
• Make sure you have not barred outgoing calls
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The highest tested SAR value for this mobile phone for use at the ear and General information ............
compliance against the standard is 1.3 W/kg. While there may be differences between
the SAR levels on various phones and at various positions, they all meet the relevant
International guidelines and EU requirements for RF (radio-waves) exposure. • Internet address: www.alcatel-mobilephones.com
The World Health Organisation (WHO) considers that present scientific
• Hot Line Number: see "TCT Mobile Services" leaflet or go to
information does not indicate the need for any special precautions for use of mobile
our Internet site.
phones. If individuals are concerned, they might choose to limit their own or their
children's RF exposure by limiting the length of calls, or using "hands-free" devices to
On our Internet site, you will find our FAQ (Frequently Asked
keep mobile phones away from the head and body (fact sheet n° 193). Additional
Questions) section. You can also contact us by e-mail to ask any
information about electromagnetic fields and public health are available on the
questions you may have.
following site: http://www.who.int/peh-emf.
Although no danger relating to the use of telephone was ever proved, the World An electronic version of this user guide is available in English and other
Health Organisation advises as a precautionary measure to use your telephone with
languages according to availability on our server: www.alcatel-
a good level of network reception as indicated on the telephone display (4 to 5 bars).
mobilephones.com
It is also advised to keep the telephone, during communications, away from the belly
Your telephone is a transceiver that operates on GSM networks with
of pregnant women and from the lower abdomen for teenagers.
Your telephone is equipped with a built-in antenna. For optimal operation, you should 900 and 1800 MHz bands.
avoid touching it or degrading it.
• LICENCES
Obigo® is a registered trademark of Obigo AB.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of
eZiText™ and Zi™ are trademarks of Zi Corporation and/or
the Declaration of Conformity for your telephone can be obtained
its Affiliates.
through our website: www.alcatel-mobilephones.com.
Protection against theft
Your telephone is identified by an IMEI (phone serial number) shown
on the packaging label and in the product's memory. We recommend
that you note the number the first time you use your telephone by
entering * # 0 6 # and keep it in a safe place. It may be requested by
the police or your operator if your telephone is stolen. This number
allows your mobile telephone to be blocked preventing a third person
from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the phone's operation, depending on the software release of your
telephone or specific operator services.
(1) Contact your network operator for service availability.
16 17
Unable to receive incoming calls I cannot access my voicemail
• Make sure your mobile phone is switched on and connected to a • Make sure your operator's voicemail number is correctly entered in
network (check for overloaded or unavailable network) "My numbers"
• Check your subscription status with your operator (credit, SIM card • Try later if the network is busy
valid, etc.)
I am unable to send and receive messages MMS, Vox MMS
• Make sure you have not forwarded incoming calls
• Check your phone memory available as it might be full
• Make sure that you have not barred certain calls
• Contact your network operator to check service availability and
The caller's name does not appear when a call is received check MMS parameters
• Check that you have subscribed to this service with your operator • Verify the server centre number or your MMS profile with your
• Your caller has concealed his/her number operator
• The server centre may be saturated; try again later
The sound quality of the calls is not optimal
• You can adjust the volume during a call by means of the key The
• Check the radio reception icon level • You have saved too many short messages on your SIM card; delete
some of them or archive them in the product memory
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription "No service" is displayed
includes this service • You are outside of the network coverage area
• Make sure this feature does not require an Alcatel accessory
I have already entered 3 incorrect PIN codes
When I select a number from my directory, the number is • Contact your network operator to obtain the PUK code (Personal
not dialled Unblocking Key)
• Make sure that you have correctly recorded the number in your file
I am unable to download new files
• Make sure that you have selected the country prefix when calling a
• Check for free space
foreign country
• Delete some files
I am unable to create a file in my directory • Check your subscription status with your operator
• Make sure that your SIM card directory is not full; delete some files
or save the files in the product directory (i.e. your professional or
personal directories)
• Check the "Call barring" option for "Incoming calls" to be sure
that the "All calls except SIM directory" feature is not activated
key
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
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(1)
18
icon is displayed on my standby screen
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