Troubleshooting - Toshiba DVR670KU Owner's Manual

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
Symptom
The power does not turn on.
There is no picture.
TV program reception does not fi ll the
TV screen.
TV channels cannot be changed.
TV program pictures are distorted.
Playback picture is distorted.
Playback picture or TV program from
the device connected through the unit
is distorted.
D
No analog TV closed captions are
V
output.
D
• There is no sound.
V
C
R
No DTS sound on digital output.
No DTS sound from analog output
Nothing was recorded even though
you set the timer setting correctly.
Timer recording does not start.
Timer recording is not complete or did
not start from the beginning.
Timer recording is impossible.
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TROUBLESHOOTING

Remedy
• Check that the AC power cord is connected securely.
• Check the breaker (in case of power failure).
• Press [TIMER SET] to cancel the timer standby mode.
• Re-connect the connecting cords securely.
• Check if the connecting cords are damaged.
• Check the connection to your TV (pages 19-22).
• Check if the progressive scan mode is set correctly according to your TV
(page 106).
• Switch the input selector on your TV (such as to "L1") so that the signal
from the unit appears on the TV screen.
• Try to set the channels with "Auto Channel Preset" or "Manual Channel
Preset" in "Channel" menu (pages 27-29).
• Select a channel of any TV program using [CH
• Switch the input to TV.
• Connect the RF coaxial cable correctly (pages 19-24).
• Check if all the connections are made correctly (pages 19-24).
• Adjust TV antenna.
• Adjust the picture. (Refer to the TV's instruction manual.)
• Place the unit and TV farther apart.
• Place the TV and any bunched RF coaxial cables farther apart.
• Keep the device which may cause electrical disturbances, such as a
cellular phone, away.
• If the playback picture output from a DVD player, VCR or tuner goes
through the unit before reaching your TV, the copy-protection signal
applied to some programs could affect picture quality. Disconnect the
playback device in question and connect it directly to your TV.
• If you are using HDMI connection to watch the TV programs through
this unit's tuner, analog TV closed caption cannot be output. Try using
other connection.
• Re-connect all connections securely.
• Check if the connecting cord is damaged.
• Check the connections to the amplifier input.
• Check if the input device setting on the amplifier is correct.
• When the unit is in pause mode or in slow-motion playback mode,
sound is not output. This is not a malfunction.
• When the unit is in fast forward or fast reverse mode, sound is not
output. This is not a malfunction.
• If the audio signal does not come through the DIGITAL AUDIO OUT
(COAXIAL) jack, check the setting in "Audio Out" (page 101).
• While the setup menu or timer programming display is shown, or while
the screen saver is active, the audio is muted.
• Change the setting menu for "DTS" to "ON".
• This unit has no analog sound output when playing back the selected
DTS sound mode.
• There was a power failure during recording.
• The unit's internal clock stopped due to a power failure that lasted for
more than 30 seconds. Reset the clock (page 32).
• The program contains copy protection signals that restricts copying.
• The timer setting overlapped with another setting that has priority.
• No disc is inserted.
• A disc is not recordable (finalized DVD-RW/-R, finalized DVD+R, a fully
recorded disc, etc.).
• The timer setting overlapped with another setting that has priority
(page 54).
• Disc space was not enough.
• "Make Recording Compatible" is not set to "ON", when recording onto
DVD+RW/+R that was recorded on other unit.
• Make sure
[TIMER SET].
appears on the front panel display of this unit. If not, press
/ ].
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