Copying Problems - Samsung SCX-3200 Series User Manual

CONDITION
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high
temperature and humidity can cause paper curl
(See "Print media specifications" on page 93).
• Turn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
Wrinkles or • Ensure that the paper is loaded properly.
creases
• Check the paper type and quality (See "Print
media specifications" on page 93).
• Turn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
Back of printouts Check for leaking toner. Clean the inside of the
are dirty machine (See "Cleaning the inside" on page 74).
Solid Color or • The toner cartridge may not be installed properly.
Black pages Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the
A
toner cartridge and install a new one (See
"Replacing the toner cartridge" on page 89).
• The machine may require repair. Contact a
service representative.
Loose toner • Clean the inside of the machine (See "Cleaning
the inside" on page 74).
• Check the paper type and quality (See "Print
media specifications" on page 93).
• Remove the toner cartridge and then, install a new
one (See "Replacing the toner cartridge" on
page 89).
• If the problem persists, the machine may require
repair. Contact a service representative.
SUGGESTED SOLUTIONS
Troubleshooting_ 85
CONDITION
Character Voids Character voids are white areas within parts of
characters that should be solid black:
A
• If you are using transparencies, try another type
of transparency. Because of the composition of
transparencies, some character voids are
normal.
• You may be printing on the wrong surface of the
paper. Remove the paper and turn it over.
• The paper may not meet paper specifications
(See "Print media specifications" on page 93).
Horizontal stripes If horizontally aligned black streaks or smears
appear:
A a B b C
• The toner cartridge may be installed improperly.
Remove the cartridge and reinsert it.
A a B b C
• The toner cartridge may be defective. Remove
A a B b C
the toner cartridge and install a new one (See
A a B b C "Replacing the toner cartridge" on page 89).
• If the problem persists, the machine may require
A a B b C
repair. Contact a service representative.
Curl If the printed paper is curled or paper does not feed
into the machine:
• Turn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
• Change the printer option and try again. Go to
Printing Preferences, click Paper tab, and set
type to Thin (See "Opening printing preferences"
on page 55).
An unknown image Your machine is probably being used at an altitude of
repetitively 1,000 m (3,281 ft.) or above.
appears on a few
The high altitude may affect the print quality such as
sheets or loose
loose toner or light imaging. You can select a correct
toner, light print, or
altitude of your machine location (See "Altitude
contamination
adjustment" on page 46).
occurs.

Copying problems

CONDITION
Copies are too light Adjust darkness to lighten or darken the
or too dark. backgrounds of copies using Printer Settings Utility
(See "Changing the settings for each copy" on
page 62).
SUGGESTED SOLUTIONS
SUGGESTED SOLUTION