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XiNCOM Twin WAN XC-DPG402 User Manual

Xincom dual-port broadband gateway user guide.
XiNCOM Corp.
XiNCOM Corp.

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   Summary of Contents for XiNCOM Twin WAN XC-DPG402

  • Page 1

    XiNCOM Corp. XiNCOM Corp.

  • Page 3: Table Of Contents

    Upgrade Firmware ...56 5: ADVANCED LAN CONFIGURATION...57 Overview...57 Existing DHCP Server ...57 Routing ...57 6: QOS CONFIGURATION (AVAILABLE IN XC-DPG502ONLY) ...61 Overview...61 QoS Setup ...61 Policy Configuration...62 7: OPERATION AND STATUS ...63 Operation...63 ABLE OF ONTENTS XiNCOM Corp. Page 1...

  • Page 4: Table Of Contents

    NAT Status ...67 APPENDIX A SPECIFICATIONS ...69 APPENDIX B WINDOWS TCP/IP SETUP ...70 Overview...70 TCP/IP Settings ...70 APPENDIX C TROUBLESHOOTING...76 Overview...76 General Problems ...76 Internet Access ...76 Copyright © 2003 XiNCOM Corp. All Rights Reserved. Document Version: 1.5 Page 2...

  • Page 5: Introduction, Twin Wan Router Features

    IPsec encryption protocol. • Load Balancing: Allows you to use both WAN ports simultaneously, increasing your available bandwidth. You can set load balance type by Packets, Bytes RX+TX and Sessions. Load balancing is session based XiNCOM Corp. Page 3...

  • Page 6

    • Stateful Packet Firewall: Protects your network using advanced Stateful Packet Inspection against unwanted access from the outside along with malicious hackers, DoS and DDoS attacks. Twin WAN Router Features (Continued) • Advanced NAT features: Access Filters, DMZ, DDNS, Remote Management, Dynamic or Static Routing, Special Applications, URL blocking, Virtual Servers, SNMP.

  • Page 7: Warranty Information, Package Contents

    Package Contents The following items should be included: • The XiNCOM XC-DPG402, 502 or a 602 Twin WAN Router • 9V 1A Power Adapter (402 only) • 5V 1.5A Power Adapter (502 and 602 only) •...

  • Page 8: Physical Details

    Physical Details Front Panel of XC-DPG402: Front Panel of XC-DPG502: Front Panel of XC-DPG602: Operation of the Front Panel LED is as follows: LINK/ACT ON – Physical connection or data in/out. OFF – No physical connection. 10M/100M ON – The corresponding LAN port is using 100BaseT. OFF –...

  • Page 9

    WAN1 LINK/ACT & 10M/100M LEDs flash concurrently. WAN1 LINK/ACT & 10M/100M LEDs solid On WAN2 LINK/ACT & 10M/100M LEDs solid On LAN1 LINK/ACT & 10M/100M LEDs solid On XiNCOM Corp. Condition Firmware Download in progress. MAC address not assigned. SDRAM error...

  • Page 10

    Rear Panel DC 5V WAN 2 Reset Figure 2: Rear Panel of XC-DPG502 and 602 shown WAN 1 Connect the broadband modem here. If not available contact your ISP. WAN 2 Connect the 2 LAN Ports Connect the PCs to these ports. Both 10BaseT and 100BaseT connections can be used simultaneously.

  • Page 11

    Restore a previously-saved configuration file to the XC-DPG Twin WAN Router (use the "Download" button). • Set the XC-DPG Twin WAN Router to its default values (use the "Set to Default" button). Figure 3: Windows TFTP utility XiNCOM Corp. Page 9...

  • Page 12: Basic Setup, Overview, Configuring The Xc-dpg Twin Wan Router For Your Lan

    XC-DPG Twin WAN Router. 4. Start your default WEB browser. 5. In the Address or Location box enter: HTTP://192.168.1.1 6. You will be prompted for the User Name and password, as shown below. Figure 4: Password Dialog XiNCOM Corp. Page 10...

  • Page 13

    OK, and it is powered ON. 8. After the login, you will then see the Admin Password screen, as shown below. Assign a password by entering it in the "Password" and "Verify Fields. Figure 5: Home Screen (Admin Password) XC-DPG502 shown XiNCOM Corp. Page 11...

  • Page 14

    9. Select LAN & DHCP from the menu. You will see a screen like the example below. 10. Ensure these settings are suitable for your LAN: • The default settings are suitable for many situations. • See the following table for details of each setting. 11.

  • Page 15

    If sniffed, the IP address was detected by examining the LAN, rather than allocated by the DHCP Server. In this case, the Name is usually not known. • Time Left – The time expired since which IP address is leased. XiNCOM Corp. Page 13...

  • Page 16

    2. Installing the XC-DPG Twin WAN Router in your LAN 1. Ensure the XC-DPG Twin WAN Router and the DSL/Cable modem are powered OFF. Leave the modem or modems connected to their data line. 2. Connect the Broadband modem or modems to the XC-DPG Twin WAN Router. •...

  • Page 17

    For any of the following situations, refer to Chapter 3: Advanced Port Setup for any further configuration which may be required. • Using both ports • Multiple IP addresses on either port • Multiple PPPoE sessions • PPTP connection method Figure 8: Primary Setup Screen XiNCOM Corp. Page 15...

  • Page 18

    Settings – Primary Setup Connection Select the appropriate setting: Mode • Enable – Select this if you have connected a broadband modem to this port. • Disable – Select this if there is no broadband modem connected to this port. •...

  • Page 19

    MAC address expected by your ISP in this field. Otherwise, this should be left at the default value. Setup of the XC-DPG Twin WAN Router is now complete. PCs on your LAN must now be configured. See the following section for details. XiNCOM Corp. Page 17...

  • Page 20

    4: Configure PCs on your LAN Overview For each PC, the following may need to be configured: • TCP/IP network settings • Internet Access configuration TCP/IP Settings If using the default XC-DPG Twin WAN Router settings, and the default Windows 95/98/ME/2000/XP TCP/IP settings, no changes need to be made.

  • Page 21

    To access the Internet via the XC-DPG Twin WAN Router, it is only necessary to set the XC-DPG Twin WAN Router as the "Gateway", and ensure your Name Server settings are correct. Ensure you are logged in as "root" before attempting any changes. XiNCOM Corp. Page 19...

  • Page 22

    Fixed IP Address By default, most Unix installations use a fixed IP Address. If you wish to continue using a fixed IP Address, make the following changes to your configuration. • Set your Default Gateway to the IP Address of the XC-DPG Twin WAN Router. •...

  • Page 23: Advanced Port Setup, Overview, Port Options

    WAN ports. It can also be used to manually connect or disconnect a PPPoE session. Otherwise, this screen can be ignored. • Advanced PPTP setup is required if using the PPTP connection method. Port Options Figure 9: Port Options XC-DPG502 shown XiNCOM Corp. Page 21...

  • Page 24

    Settings – Port Options • Connection Validation • • • PPPoE / PPTP Connection Options • • • • Transparent Bridge Option • Page 22 Alive Indicator – This is the IP address used to check if the WAN connection is operating. The XC-DPG Twin WAN Router will contact this system to check if the WAN connection is working.

  • Page 25: Load Balance

    WAN 1. If one WAN port connection has greater bandwidth than the other, the one with the greater bandwidth should be given a higher percentage of traffic than the other. Click the "Update" button to save your changes. Figure 10: Load Balance XiNCOM Corp. Page 23...

  • Page 26

    This section displays the current data about WAN 1 and WAN 2. You can use this Statistics information to help you "fine-tune" the settings above. Interface This section displays cumulative statistics. Statistics Use the "Restart Counters" button to restart these counters when required. •...

  • Page 27: Advanced Pppoe

    Host request. Action Use the "Connect" and "Disconnect" buttons to establish or terminate a connection on this session, if required. Connection This displays the current connection status for each session. Status Figure 11: Advanced PPPoE XiNCOM Corp. Page 25...

  • Page 28: Advanced Pptp

    Advanced PPTP This screen is only useful if using the PPTP connection method. Settings – Advanced PPTP WAN Port Select the desired Port, then click the "Select" button. The data for the selected Port will then be displayed in the WAN IP Account section. •...

  • Page 29: Advanced Configuration, Overview, Host Ip Setup

    PC to use DHCP (Windows calls this "Obtain an IP address automatically") while gaining the benefits of a fixed IP address. The PC's IP address will never change, so it can be provided to other people and applications. XiNCOM Corp. Page 27...

  • Page 30

    Settings – Host IP Setup Host Network This section identifies each Host (PC) Identity • Host List – When adding a new Host, ignore this list. To edit an existing entry, select it from the list, and click the "Select" button. The data fields will then be updated with data for the selected entry.

  • Page 31

    If there is more than one router on a network, this Routing table must be configured because the router needs to know what packet goes to which router. A routing table entry is required for each LAN segment on the network. Static Routing Entry: Figure 144: Static Routing Setup XiNCOM Corp. Page 29...

  • Page 32

    Entry Index: If the index is 0, this is a System entry you cannot edit or delete. For other entries, you can update or delete your previously entered settings by selecting from this pull down menu. After you select an entry, click the select button to display and modify your settings.

  • Page 33: Access Filter

    Default for the Group. In this case, there is no need to enter any Hosts on the Host IP screen. If you wish to apply different restrictions on different Groups, select the desired Group, and click the "Select" button. The screen will update with data for the selected Group. XiNCOM Corp. Page 31...

  • Page 34

    Filter Setting Select the desired option for this Group: • • • Block Well-known Select the services you wish to block. The current group will not be able ports to use any services which are checked. ICMP Filters A set of filters that prevents certain types of packets from going out on the WAN interface.

  • Page 35: Block Url

    IP address is checked against IP address entries on this screen. • Note that a single IP address may host many Web sites. Entering the IP address on this screen will block all Web sites hosted on that IP address. Figure 16: Block URL XiNCOM Corp. Page 33...

  • Page 36: Virtual Servers

    Settings – Block URL Access Group This allows you have different blocking rules for different Groups of PCs. • All PCs (users) are in the Default Group unless moved to another group on the Host IP screen. • If you want the same restrictions to apply to everyone, select Default for the Group.

  • Page 37

    Address software. Each PC should have a fixed IP address, or have a reserved IP address. (See the Host IP section earlier in this chapter for details on reserving an IP address.) Figure 18 Virtual Server XiNCOM Corp. Page 35...

  • Page 38: Custom Virtual Servers

    Custom Virtual Servers This screen allows you to define your own Server types, for situations when the desired Server type is not listed on the Virtual Servers screen. Settings – Custom Virtual Servers Select Custom Server Server List Name If creating a new entry, ignore this list. To edit an existing entry, select it, and then click the "Select"...

  • Page 39

    Add – Create a new Special Application entry. Delete – Delete the selected entry. Update – Save any changes you have made to the current entry. Cancel – Cancel any changes you have made since the last save operation. XiNCOM Corp. Page 37...

  • Page 40: Special Applications

    Special Applications If you use Internet applications which have non-standard connections or port numbers, you may find that they do not function correctly because they are blocked by the firewall in the XC-DPG Twin WAN Router. In this case, you can define the application as a "Special Application" in order to make it work.

  • Page 41

    Add – Create a new Special Application entry. Delete – Delete the selected entry. Update – Save any changes you have made to the current entry. Cancel – Cancel any changes you have made since the last save operation. XiNCOM Corp. Page 39...

  • Page 42: Dynamic Dns

    Dynamic DNS Dynamic DNS is very useful when combined with the Virtual Server feature. It allows Internet users to connect to your Virtual Servers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect to your ISP, which makes it difficult to connect to you.

  • Page 43

    Settings • Enable backup MX – If enabled, you must enter the Mail Exchanger address below. • Mail Exchanger – If the setting above is enabled, enter the address of the backup Mail Exchanger. XiNCOM Corp. Page 41...

  • Page 44: Multi Dmz

    Multi DMZ This feature allows each WAN port IP address to be associated with one (1) computer on your LAN. All outgoing traffic from that PC will be associated with that WAN port IP address. Any traffic sent to that IP address will be forwarded to the specified PC, allowing unrestricted 2-way communication between the "DMZ PC"...

  • Page 45: Upnp (available In The Xc-dpg502)

    You can find out there is an DPG502 icon show up on network neighborhood on the window XP OS. Every time you add a new network device with port mapping, The new network device will appear on the mapping list. Figure 22 UPnP XiNCOM Corp. Page 43...

  • Page 46: Snmp

    SNMP This section is only useful if you have SNMP (Simple Network Management Protocol) software on your PC. If you have SNMP software, you can use a standard MIB II file with the XC-DPG Twin WAN Router. Settings – SNMP •...

  • Page 47: Email Alert

    The password associated with the user name on your mail server. Server Password Email Recipient It is an email address a warning email will be sent to. Usually it is system Address administrator email address. For example:admin@mail.domain.com Figure 24: Email Alert XiNCOM Corp. Page 45...

  • Page 48: Syslog

    Syslog This feature can send real time system information on the web page or to the specified PC. Syslog Configuration – Syslog Configuration allow you where to send system information to other machine or not. There are up to three machines you can choose to send your s ystem log.

  • Page 49

    Log Priority Level: The syslog messages are divided into 8 levels, from Emergency to Debug level. The lower level, the less messages will be generated. Emergency is the lowest priority level, and Debug is the highest one. XiNCOM Corp. es to Page 47...

  • Page 50: Advanced Features

    Advanced Features This screen allo ws you to h c ange some advanced settings: • NAT – NAT (Network Address Translation) is the technology which allows a number of LAN PCs to share one (1) Interne IP address. These settings rarely need to be changed. •...

  • Page 51

    • Disable Port Translation – Enter the desired port range of all packets which aren’t translated via WAN port. Figure 26b: Advanced Features – Enter the desired value to use o XiNCOM Corp. n both WAN ports. The Page 49...

  • Page 52

    • Remote Remote Upgrade – If enabled, you can use the supplied Windows program to Access remotely upgrade the Firmware. If not enabled, upgrades must be performed Configuration by a PC on the LAN. • Remote Web-based setup - – If enabled, access to the Web-based interface is available via the Internet.

  • Page 53

    - Enter the beginning and end of the port range AN IP Address is 123.123.123.123, and the port number is eature, you can connect using the domain name allocated to you. XiNCOM Corp. P account. used by the traffic er are connected to the Internet.

  • Page 54: Qos Configuration (502 And 602 Only), Overview, Qos Setup

    7: QoS Configuration (502 and 602 ONLY) Overview The Link Balancer pr vides QoS which supports the high quality of network service. Because it will cla outgoing packets based on some policies defined by users, make som real-time applicatio ns to get better response or performance. QoS Setup The following web pa e management are guiding you how to setup QoS and make QoS work...

  • Page 55: Policy Configuration

    Priority Queue – It defines a packet if it meets all conditions defined above, it will be serviced with some priority level. Figure 33: Policy Configuration. ddress – Define the destination address of packets here. The XiNCOM Corp. utton. The data ,TCP and UDP. Page 53...

  • Page 56

    Page 54...

  • Page 57: Admin Password Screen

    • Enter "Admin" for the User Name. • Enter the password for the XC-DPG Twin WAN Router, as set on the Admin Password screen above. Figure 27: Admin Password Screen Figure 28: Password Dialog XiNCOM Corp. Page 55...

  • Page 58: Upgrade Firmware

    Upgrade Firmware This Upgrade Firmware Screen allows you to upgrade firmware or backup system configuration by using HTTP upgrade. You can backup your system configuration by pressing the “save” button of Save System Configuration. It will save the system configuration for you. (Notice: You have to refresh the browser after you saved the system configuration file) You also can do firmware upgrade by inputting the correct password and the file name of your firmware.

  • Page 59: Advanced Lan Configuration, Overview, Existing Dhcp Server, Routing

    If you don't have other Routers or Gateways on your LAN, you can ignore the Static Routing page completely. • If your LAN has other Gateways and Routers, you must configure the Static Routing screen as described below. You also need to configure the other Routers. Figure 30: Static Routing XiNCOM Corp. Page 57...

  • Page 60

    Note: If there is an entry or entries in the Routing table with an Index of zero (0), these are System entries. You can not modify or delete these entries. Settings – Stat ic Routing • Entry Index If adding a new entry, ignore this field. •...

  • Page 61

    Network Mask Gateway IP Address Interface Metric For Router A's Default Route Destination IP Address Network Mask Gateway IP Address Metric Figure 31 Routing Example 192.168.2.0 255.255.255.0 192.168.1.100 192.168.3.0 255.255.255.0 (Standard Class C) 192.168.1.100 0.0.0.0 0.0.0.0 192.168.1.1 XiNCOM Corp. Page 59...

  • Page 62

    For Router B's Default Route Destination IP Address Network Mask Gateway IP Address Interface Metric Page 60 0.0.0.0 0.0.0.0 192.168.2.80...

  • Page 63: Overview, Qos Setup

    Overwrite policy priority – Choose “yes” to set the priority of TOS field in IP packet overwrite the priority defined in policy configuration (Available in XC-DPG502only) which suppo rts the highest quality of network Figure 32 QoS Setup XiNCOM Corp. Page 61...

  • Page 64

    Policy Configuration When you use QoS, you must define the policies to make packets recieve higher priority for pass through. Data – Policy Configuration. Network This section identifies each policy Admission • Policy Name List – When adding a new Policy, ignore this list. To edit an Policy existing entry, sele fields will then be updated for the selected entry.

  • Page 65: Operation And Status, Operation, System Status

    XiNCOM Corp. 7: Operation and Status Operation Once both the XC-DPG Twin WAN Router and the PCs are configured, operation is automatic. However, there are some situations where additional Internet configuration may be required: Refer to Chapter 4 - Advanced Features for further details.

  • Page 66

    Data – System Status • Connection Status – Current status – either "Connected" or "Not connected". Information • Connection Type – The type of connection used – DHCP, Fixed IP, PPPoE, or PPTP. • "Force Renew" button– Only avail (DHCP). Clicking this button will perform a DHCP "Renew" transaction with the ISP's DHCP server.

  • Page 67

    XC-DPG T W N Router using its default IP address (192.168.1.1). default settings. See below for details. Figure 35: Restore Factory Defaults s will be restored to the factory default XiNCOM Corp. connect to Page 65...

  • Page 68: Wan Status

    WAN Status Use the WAN Status link on the main menu to view this screen. ta – Sy stem Status This section displays data for Statistics • Connection status – This will display either Connected or Not Connected. • Default Loading Share - The default traffic loading between the WAN ports. •...

  • Page 69: Nat Status

    NAT Timeouts This displays the current timeout values for TCP and UDP connections. TCP Prosperity This displays the MSS (Maximum Segment Size) and Maximum Windows size for TCP packets. Figure 37 NAT Status XiNCOM Corp. P Address n, the Page 67...

  • Page 70

    NAT Traffic This section displays statistics for both outgoing (LAN to Internet) and Incoming (Internet to Local) traffic. NAT Connections This displays the current number of active connections. For further details, click the "View Connection" list button. Errors Statistics are displayed for Checksum errors, number of retries, and number of bad packets.

  • Page 71

    This device must accept any interference received, including interference that may cause undesired operation. CE Marking Warning This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. XiNCOM Corp. Page 69...

  • Page 72: Appendix B Windows Tcp/ip Setup, Overview, Tcp/ip Settings

    3. Click on the Properties button. You should then see a screen like the following. in WAN Router settings, and the default Windows ted information) to each PC when the PC boots. dure is described in the following sections. Figure 38: Network Configuration XiNCOM Corp. P client. Page 70...

  • Page 73

    Add, as shown below. (Your LAN administrator can advise you of the IP Address they assigned to the XC-DPG Twin WAN Router.) Figure 39: IP Address (Win 95) Figure 40: Gateway Tab (Win 95/98) XiNCOM Corp. aking the following Page 71...

  • Page 74

    • On the DNS Configuration tab, ensure Enable DNS is selected. If the DNS Server Search Order list is empty, enter the DNS address provided by your ISP in the fields beside the Add button, then click Add. Checking TCP/IP Settings - Windows 2000: 1.

  • Page 75

    WAN Router.) • If the DNS Server fields are empty, select Use the following DNS server addresses, and enter the DNS address or addresses provided by your ISP, then click OK. Figure 43: TCP/IP Properties (Win 2000) XiNCOM Corp. Page 73...

  • Page 76

    Checking TCP/IP Settings - Windows XP: 1. Select Control Panel - Network Connection. 2. Right click the Local Area Connection and choose Properties. You should see a screen like the following: Figure 44: Network Configuration (Windows XP) 3. Select the TCP/IP protocol for your network card. 4.

  • Page 77

    WAN Router.) • If the DNS Server fields are empty, select Use the following DNS server addresses, and enter the DNS address or addresses provided by your ISP, then click OK. m the XC-DPG Twin WAN Router. XiNCOM Corp. Page 75...

  • Page 78: Appendix C Troubleshooting, Overview, General Problems, Internet Access

    Problem 2: Some applications do not run properly when using the XC-DPG Twin WAN Router. segment. (If you don't have a router, this mu in an IP Address automatically" (DHCP client), restart XiNCOM Corp. st be the case.) Page 76...

  • Page 79

    • It is a security risk, since the firewall is disabled for the DMZ PC. • Only one (1) PC can use this feature. tions feature to allow the use of Internet applications which XiNCOM Corp. Page 77...

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