Error Messages And Codes; Error Messages - Xerox WorkCentre Pro 421 User Manual

Error Messages and Codes

Error Messages

Error Message
Drum life warning
Replace Drum
Check Drum
Toner is low
Toner empty
Replace toner
Upper tray of the job separator is
full
Lower tray of the job separator is
full
Add Paper to Tray 1
Add Paper to Tray 2
Tray 1 is not ready
Tray 2 is not ready
WorkCentre Pro 421 User Guide
If an abnormal condition arises in the machine or an incorrect
operation is performed, an alarm signal is generated for a few
seconds and a message indicating the nature of the error is
displayed. If this happens, take the corrective action listed in
the following table. The problem may be identified further by
accessing the error codes. To access the error codes when a
machine problem is identified press [Stop] and 08.
Description and Corrective Action
The print counter has reached 29,000 pages. Order new
drum cartridge.
The Drum Cartridge has reached its end of life. Replace the
Drum Cartridge. See "Replacing the Drum Cartridge".
The Drum Cartridge is not properly installed. Reinstall the
Drum Cartridge.
The toner sensor detected toner low status. Order a new
toner cartridge.
The toner sensor detected toner end status. Replace the
toner cartridge. See "Replacing the Toner Cartridge".
The toner cartridge is not properly installed. Reinstall the
toner cartridge.
Remove the paper from the upper tray of the job separator.
Remove the paper from the lower tray of the job separator.
Load paper in Tray 1.
Load paper in Tray 2.
Push Tray 1 into the machine.
Push Tray 2 into the machine.
6-7