Xerox WorkCentre 4260 Series System Administration Manual

Xerox WorkCentre 4260 Series System Administration Manual

Xerox printer/fax/scanner/copier system administration guide
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System Administration Guide

Xerox WorkCentre

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Summary of Contents for Xerox WorkCentre 4260 Series

  • Page 1: Xerox Workcentre

    System Administration Guide Xerox WorkCentre 4260 Series Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 2 XEROX COPYRIGHT STATEMENT ® XEROX , and all Xerox product names mentioned in this document are trademarks of XEROX CORPORATION. Other trademarks belong to their respective owners. Copyright © XEROX CORPORATION 2008. All Rights Reserved. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
  • Page 3: Table Of Contents

    Xerox WorkCentre 4260 ........
  • Page 4 Information Checklist ............53 Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 5 Scan Template Management ..........73 Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 6 Test the Group Address Book ..........90 Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 7 Setup Fax Options ............108 Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 8 Use the Xerox Standard Accounting ........
  • Page 9 Security @ Xerox ........
  • Page 10 General Device Alerts ..........165 To Edit Xerox or Administrator Support Contact Details ..... . . 166 17 Software Upgrade...
  • Page 11 At the machine ............. 186 Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 12 TABLE OF CONTENTS Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 13: Introduction

    User accounts. Machine Models The Xerox WorkCentre 4260 is a multi-function machine which is capable of being used for copying, printing, faxing and scanning. The features and functions available on your machine depend on the model you have purchased.
  • Page 14 Standard Standard Standard Standard Optional Optional Optional Optional Standard Standard Standard Standard Optional Optional Standard Standard Optional Xerox WorkCentre 4260 Series System Administration Guide WorkCentre WorkCentre 4260X 4260XF Optional Optional Standard Standard Standard Standard Standard Optional Standard Optional Standard Standard...
  • Page 15: Control Panel Overview

    Control Panel Overview Services Job Status Services Home Language Machine Status Xerox WorkCentre 4260 Series System Administration Guide Display and Log In/Out Touch Screen Dial Pause Control Panel Overview Interrupt Power Printing Help Clear All Stop Start Cancel Numeric Keypad...
  • Page 16 1 Introduction Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 17: Machine Connection

    2 Machine Connection This chapter shows you how to connect your machine to a network and configure Ethernet settings. Connection Ports Front View USB Port Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 18: Side View

    This port is provided for connection to a USB flash drive and is used as an input port for printing jobs, storing jobs and performing a software upgrade. A Type USB Port B Type USB Port Ethernet Port Finisher Connection Port Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 19: Left Side

    Follow these steps to physically connect your machine to the network: Connect the Power Cable Ensure that the machine is connected to a suitable power supply and that the power cord is fully plugged into the electrical outlet. Xerox WorkCentre 4260 Series System Administration Guide Connection Ports...
  • Page 20: Administrator Access

    10 Mbps Full-Duplex • 100 Mbps Full-Duplex • 10 Mbps Half-Duplex • 100 Mbps Half-Duplex Set the Ethernet speed on the Xerox machine to match the speed set on your hub or switch: 10HD (Half-Duplex) 10FD (Full-Duplex) Speed 100HD 100FD Auto...
  • Page 21: Setting The Ethernet Speed At The Machine

    To use CentreWare Internet Services, you need to enable both TCP/IP and HTTP on the machine. See Configure Static Addressing using the Machine on page 13, or Configure Dynamic Addressing on page 15. Xerox WorkCentre 4260 Series System Administration Guide CentreWare Internet Services...
  • Page 22: Access Centreware Internet Services

    Secure HTTP - see Machine Digital Certificate Management & Trusted Certificate Authorities in the Security chapter on page 150. Click on the [Apply] button to accept the changes. Click on the [OK] button when the confirmation message box appears. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 23: Change The Administrator Password

    Change the Administrator Password It is recommended that you change the default administrator password to a more secure password, so this Xerox device is not compromised. To change the admin password: At your Workstation, open your web browser and enter the TCP/IP Address of the machine in the Address bar.
  • Page 24 2 Machine Connection Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 25: Network Installation

    Existing operational network utilising the TCP/IP protocol. Ensure that the machine is connected to the network. Static IP Address for the machine. Subnet Mask Address for the machine. Gateway Address for the machine. Host Name for the machine. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 26: Procedure

    LPR spoolers are set to send print jobs to the default port of 515. Touch [Save]. Touch [HTTP] and ensure it says Enabled. If not, touch [Enable]. Although you can change the Port Number which your machine will Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 27: Configure Dynamic Addressing

    Existing operational network utilising the TCP/IP protocol. DHCP or BOOTP Server should be available on the network. Machine should be connected to the network via Ethernet Cable. Xerox WorkCentre 4260 Series System Administration Guide TCP/IP...
  • Page 28: Procedure

    ONLY with extreme caution as most LPR spoolers are set to send print jobs to the default port, 515. Touch [Save]. Touch [HTTP]. Touch [Enable]. Touch [Save]. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 29: Configure Tcp/Ip Settings Using Centreware Internet Services

    Select the [Multicast DNS] enabled box if you want to enable the device to perform DNS queries over IP Multicast. This is essential for the Apple Rendezvous protocol to map a host name to an IP address, used to advertise the services of the device. Xerox WorkCentre 4260 Series System Administration Guide TCP/IP...
  • Page 30: Ipv6

    Click the [Enabled] checkbox for Manual Address if required. The Router Prefix is derived from router advertisements. Select a router address prefix from the list supplied in the [Router Prefix] menu to populate the prefix for manual entry address. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 31: Test Access

    When your access to CentreWare Internet Services is encrypted, enter “https://” followed by the Internet address, instead of “http://”. • Automatically Configured Gateway Address – Displays the automatically configured gateway address. Domain Name: • Domain Name – Enter the domain name. Xerox WorkCentre 4260 Series System Administration Guide TCP/IP...
  • Page 32: Snmp Configuration

    User Name – Displays the user name of the System Administrator. • Authentication Password (minimum 8 characters) – Enter the authentication password using 8 to 32 characters. • Confirm Authentication Password – Re-enter the authentication password for verification. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 33 IPX External Network Number: Enter the IPX external network number of the SNMP agent that you are setting up to receive traps. • Physical MAC Address: Enter the physical MAC address of the SNMP agent. Xerox WorkCentre 4260 Series System Administration Guide TCP/IP...
  • Page 34: Appletalk

    Enter the Administrator’s Password. The default is 1111. Touch [Enter]. Press the <Machine Status> button. Touch the [Tools] tab. Touch [Connectivity and Network Setup]. Touch [Advanced]. Touch [Network Setting]. Touch [Network Setup]. Touch [AppleTalk]. Touch [Protocol]. Touch [Enable]. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 35: Netware

    Distributed Print Services (NDPS) / Novell Administrators to manage print resources centrally from anywhere on the network. The Xerox NDPS/NEPS Solution allows you to use Novell NDPS/NEPS with many models of Xerox printers. Refer to www.xerox.com for installation procedures and to download the Xerox NDPS Solution.
  • Page 36 Touch [Save] to exit the [Print Server] screen and accept your changes. Optional Step: • If you wish to change the desired SAP rate or Poll Interval for your printer or set the Primary File Server, touch [Rates]. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 37: Unix

    Use either the GUI method or the tty methods as detailed below: GUI Method Open a [Command] window from the Desktop. Enter su to access Super User mode. Enter sam to start the System Administrator Manager (SAM). Xerox WorkCentre 4260 Series System Administration Guide Unix...
  • Page 38 Enter Exit to exit the Bourne shell. Enter Exit to exit Super User mode. Test the queue created, by entering the command: lp -d queuename /etc/hosts. Verify that the job prints at the machine. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 39: Solaris 2.X

    Enter sh to run the Bourne shell. Enter the command: lpadmin -p queuename -s hostname !lp to modify the remote queuename. Enter Exit to exit the Bourne shell. Enter Exit to exit Super User mode. Xerox WorkCentre 4260 Series System Administration Guide Unix...
  • Page 40: Sco

    Gateway Address for the machine. Host Name for the machine. Procedure Follow the steps in Chapter 3, Configure Static Addressing using the Machine, Procedure on page 14 until step 38, then return to this page. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 41 Click on [Enter] to accept the default for a non-SCO remote printer. Click on [Enter] to accept the default for non-default printer. Click on [Enter] to start the process for adding a queue. Enter q to quit the rlconf program. Xerox WorkCentre 4260 Series System Administration Guide Unix...
  • Page 42: Linux Cups

    In the [Device] menu, click on [Internet Printing Protocol]. Click on [Continue]. Enter ipp://hostname/ipp/printername. Where hostname is the hostname of the Xerox machine and printername is the printer name of the Xerox machine. Click on [Continue]. Click on [Xerox] in the [Make] menu.
  • Page 43: Dynamic Addressing

    Log in, at the Linux Client, as root in a terminal. Enter printtool. The Red Hat Linux Print System Manager will launch. Click on the [Add]. The [Add a Printer Entry] window will appear. Click on [Remote Unix (lpd) Queue]. Xerox WorkCentre 4260 Series System Administration Guide Unix...
  • Page 44: Dynamic Addressing

    Ensure that the [File Limit] reads 0. In the [Remote Host] area, enter the IP Address of the Xerox machine. In the [Remote Queue] area, enter the Print Queue Name from step 10. DO NOT click on the [Input Filter] option.
  • Page 45: Dynamic Addressing

    The spool directory is the directory where print jobs are stored and is a subdirectory of [/var/spool/lpd]. Add the name of the print queue to the end of the subdirectory path. In the [Hostname/IP of Printer] area, enter the hostname or IP Address of the Xerox machine. Click on [OK].
  • Page 46: Procedure

    A [Cloning.dlm] link will appear. Right-click on the link and click on [Save Target As]. A dialog box will prompt you to specify the name and location for the cloned file. Ensure that the extension reads [.dlm]. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 47: Install Clone File To Another Device

    Click on the [.dlm] cloning file located on the laptop or PC. Click on [Open]. Click on [Install] to submit the file to the machine. The machine will not be available over the network for several minutes. Xerox WorkCentre 4260 Series System Administration Guide Cloning...
  • Page 48 3 Network Installation Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 49: Print Drivers

    If the CD autoruns, click on [Exit]. Verify that Print Services for Unix is loaded Click on [Start]. Click on [Control Panel]. Double-click on [Add or Remove Programs]. Click on [Add/Remove Windows Components] in the left hand column. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 50 Click on [Start], [Control Panel] and double-click on [Programs and Features]. Double-click on [Windows Features]. In the [Turn Windows Features on and off] window, expand the [Print Services] menu. Click on [LPR Port Monitor] to enable the service. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 51: Install Printer Driver

    Locate the Drivers folder on the CD and select the required Printer Driver file [.inf]. Click on the [Open] button. Click on the [OK] button. Click on the Printer Model from the list. Xerox WorkCentre 4260 Series System Administration Guide Windows Printing...
  • Page 52: Internet Printing Protocol (Ipp) Port

    Select [IPP] in the directory tree. Select [Enable]. The Printer URL will show the http:// IP address of the device and the ipp:// IP address of the device. [Share As:] - Windows 2000. [Share Name] - Windows XP/2003. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 53 Host Name as shown on the machine Configuration Report, depending on the name resolution used by your network (WINS or DNS). Click on the [Next] button. Click on the [OK] button to install the printer driver. Xerox WorkCentre 4260 Series System Administration Guide Windows Printing...
  • Page 54: Raw Tcp/Ip Printing (Port 9100)

    Click on the [Status] tab. Click on the [Reboot Machine] button and click on [OK] to reboot machine. The network controller takes approximately 60 seconds to reboot and network connectivity will be unavailable during this time. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 55 Click on the [Next] button. e) Uncheck the box [Query]. f) Click on [Settings]. g) Click on [Raw]. h) Ensure 9100 appears as the Port Number and click on the [OK] button. Xerox WorkCentre 4260 Series System Administration Guide Windows Printing...
  • Page 56: Appletalk Printing

    The AppleTalk settings must be correctly configured on the machine. Locate the CentreWare Print and Fax Drivers CD delivered with your machine. [Share As:] - Windows 2000. [Share Name] - Windows XP/2003. ® page allows you to configure the machine to support Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 57: Install The Printer Driver

    If the AppleTalk protocol is not listed, install it using the documentation provided by Microsoft, then return to this page. Follow the steps below that are specific to your operating system: Xerox WorkCentre 4260 Series System Administration Guide Windows Printing...
  • Page 58 IMPORTANT: Capturing the printer may prevent other computers from printing to this printer. For more information refer to Microsoft. Click on [Have Disk]. Load the CentreWare Print and Fax Drivers CD into your CD drive. Click on [Browse] and locate the CD drive. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 59: Usb Printing (Windows Xp/2000/2003)

    A standard USB peripheral cable. A Workstation or laptop that supports USB connectivity. A print driver has been installed and is correct for your Xerox WorkCentre 4260 printer model. Procedure Connect the USB cable to the machine and the other end to your Workstation or laptop.
  • Page 60: Configure Your Print Driver

    [Manual] and enter the IP address or host name of the device. If you want to change the default SNMP settings, click on [SNMP Community Name] and enter the required information. Click on the [OK] button. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 61 Job Storage requires the Save Job for Reprint feature to be enabled. Click on the [OK] button. Accounting If you have an Accounting feature such as Xerox Standard Accounting or Network Accounting installed, you can enable Accounting in the driver. For further information, see Chapter 12, Network Accounting on page 111.
  • Page 62 Click on the [OK] button. Layout/Watermark The Layout/Watermark tab allows you to print your document as multiple images on a page or as a booklet. You can also create and print watermarks on your documents. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 63: Configure The Windows Printer Driver

    Click on the [OK] button. Follow the steps below that are specific to your operating system: Windows XP/2000/2003 Xerox WorkCentre 4260 Series System Administration Guide If you cannot see [Printers and Faxes] in the [Start] menu, then click Configure the Windows Printer Driver...
  • Page 64: Manual Print Driver Configuration

    If you cannot see [Printers and Faxes] in the [Start] menu, then click on [Start], followed by [Control Panel]. b) Right-click on the printer icon and select [Properties]. Click on the [Configuration] tab. Click on [Installable Options]. Select the options that are installed on the machine. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 65: Apple Mac

    Click on the [Printer Setup Utility] on the Dock. Double-click on the Hard Drive icon on the Desktop. Double-click to open [Applications]. Double-click to open [Utilities]. Double-click to open [Printer Setup Utility]. Xerox WorkCentre 4260 Series System Administration Guide Apple Mac...
  • Page 66: Appletalk Printing (Os9)

    Enter the IP Address of the printer. Enter the Print Queue Name. (You may leave this blank). Click on [Xerox] from the Printer Model list. Select your Printer Model from the list. Click on [Add]. The machine will appear in the Printer List.
  • Page 67: Configure Your Apple Mac Print Driver

    Select the options as installed on your device. NOTE: If you want to use the Save Job for Reprint feature, ensure Job Storage is set to [Installed]. Click on the [Apply Changes] button. Click on the [Close] button. Xerox WorkCentre 4260 Series System Administration Guide Apple Mac...
  • Page 68: Unix

    System Administration CD1. • Xerox Features - Job type (e.g. saved job or fax), 2 sided, output destination. A summary of settings is shown under Summary. When you have set the options you require, select [File] and [Save As], and enter a name for the Preset.
  • Page 69: Print Driver Options: Enable/Disable The Banner Sheet

    Touch [User Interface]. Touch [Job Sheets]. Touch [Banner Sheets]. Touch [Enabled] or [Disabled]. Touch [Save]. Press the <Log In/Out> button. Touch [Confirm] to exit the Tools Pathway. Xerox WorkCentre 4260 Series System Administration Guide Print Driver Options: Enable/Disable the Banner Sheet...
  • Page 70 4 Print Drivers Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 71: Network Scanning

    Ensure that the machine is fully functioning on the network. TCP/IP and HTTP protocols must be enabled on the machine so that the machine’s web browser can be accessed. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 72: Enable The Feature From The Machine

    This is used to scan to a Secure Web Server. File Transfer Protocol (FTP) Information Checklist Ensure that File Transfer Protocol (FTP) services are running on the Server or Workstation where images scanned by the machine will be stored. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 73: Procedure

    NOTE: The supplied Username must have permission to access the Scan folder. Enter the Password again in the [Retype password] entry box. Select the [Select to save new password] checkbox. Xerox WorkCentre 4260 Series System Administration Guide Configure a Repository...
  • Page 74: Server Message Block (Smb)

    Click on [IP Address] or [Host Name], enter either the IP Address or Host Name of the computer where the Scan Filing Repository (SMB Server / Workstation) is located. Enter the Port Number, if required (Default is 139). Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 75: Http/Https

    Press [Enter]. c) Click on the [Properties] tab. d) Click on the [Services] link. e) Click on the [Network Scanning] link. f) Click on the [File Repository Setup] link. Xerox WorkCentre 4260 Series System Administration Guide Configure a Repository...
  • Page 76: Procedure

    Extract the downloaded file to the root of the [Web Services] home directory. Write down the path and filename as you will need it later. Create a login account for the Xerox machine on the Web Server: a) Create a home directory for the machine b) Add a [bin] directory to the home directory c) Place an executable script in the [bin] directory.
  • Page 77: File Destinations Setup

    Click on the [File Repository Setup] link. Click on the [Add] button within the [Alternate File Destinations] section. Optional Step: Enter a name to describe the Filing Destination in the [Friendly Name] entry box. Xerox WorkCentre 4260 Series System Administration Guide File Destinations Setup...
  • Page 78: Configure Custom Filenaming

    If the [Name] field is empty, then the value set in the Default Template will be used as the default document name. Advanced Using this option, you can enter more specific data formats and types, such as: • Date • Day of Month • Month • Year • Time (24 hour) Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 79: Custom Naming

    Select one of the following options from the [Confirmation Sheet] drop-down menu: a) On - Prints a Confirmation Sheet after every Network Scanning job b) Errors only - Prints a Confirmation Sheet only when the job is unsuccessful. Xerox WorkCentre 4260 Series System Administration Guide Optional Step: Configure General Settings...
  • Page 80: Optional Step: Configure The Default Template

    Click on the [Services] link. Click on the [Network Scanning] link. Click on the [Default Template] link. Destination Services If you have the Server Fax feature installed, then you will see 2 options: • File • Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 81: Fax Destinations

    Document Management Fields can be setup so that the User may edit the value for the field at the machine. Choose one of the following: Xerox WorkCentre 4260 Series System Administration Guide • [Editable] if the User is allowed to modify the field value.
  • Page 82: Scan Options

    If you want the machine to verify the data, select the [Validate Data Before Scanning] checkbox. See Validation Servers on page 71 for more information. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 83: Optional Step: Create A New Template

    Document Management Fields within a Network Scanning template. The Validation Server feature provides a way to reduce inconsistencies or inaccuracies in the data entered by a User. Xerox WorkCentre 4260 Series System Administration Guide Optional Step: Create a New Template...
  • Page 84: Information Checklist

    Enter the Response Timeout in seconds. This determines when the server will time out. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 85: Setup The Template Pool Location

    The Scan Template Management link within Internet Services allows Xerox Partners to enable the Template Management Application Program Interface (API). The Template Management API allows a Xerox Partner with their own template creation or management application to add, delete or modify templates stored locally on the Xerox machine, via their template management application.
  • Page 86 5 Network Scanning The Template Management API is designed to be used by Xerox Partners. For further information on Xerox Partners, refer to www.xerox.com. NOTE: The Template Management Application Program Interface (API) must be enabled in order for the WIA and TWAIN Scan drivers to be used.
  • Page 87: Store Files

    Ensure that the machine is fully functioning in its existing configuration. Optional - To save jobs from your printer driver, the machine must be configured over the network and the Xerox WorkCentre 4260 printer driver must be installed on your Workstation.
  • Page 88: Copy Jobs To The Machine

    From your Workstation, open a document. Select [File] and then [Print]. Select the printer icon for your Xerox 4260 model. Click on the [Properties] or [Preferences] button. Click on the [Job Type] drop-down menu and select the [Saved Job...] option.
  • Page 89: Print Files

    Ensure that the [USB Drive] option on the right is selected. Touch the folder or file that you wish to print. If you have touched a folder, it will open to allow you to select your file(s) to print. Xerox WorkCentre 4260 Series System Administration Guide Use the Feature...
  • Page 90: Further Information

    The On Demand Image Overwrite feature can be used to remove residual image data from the machine and protect against unauthorized retrieval of this information. See Chapter 15, Image Overwrite Security on page 140. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 91: 7 E-Mail

    @company.com. The end user can then enter part of an e-mail address and hit the .com key to append the domain address to his entry. See steps in General on page 81 to setup the Smart Key. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 92: Information Checklist

    At your workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Properties] tab. Click on the [Connectivity] link. Click on the [Protocols] link. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 93: Configure The Feature

    Confirmation Sheet, Read and Delivery Receipts to Sender, Smart Address Key #1 and #2 and Forwarding Email Address. Click on [Edit]. To change the e-mail [From Address], enter a valid e-mail address. Optional Step: Enter a From Name. Xerox WorkCentre 4260 Series System Administration Guide Enable E-mail from the Machine...
  • Page 94 Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. ” Field when Authentication is not Required] if Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 95: Scan To E-Mail

    Select the required options in the [Layout Adjustment] area. Click on [Apply] to accept the changes. Click on [OK]. Filing Options Filing options allow you to specify the default e-mail file format. There are two options: Xerox WorkCentre 4260 Series System Administration Guide Enable E-mail from the Machine...
  • Page 96: Image Settings

    Select the [Optimized for Fast Web Viewing] option. Click on [Apply] to accept changes. Click on [OK]. Optional Step: Setup Address Books Follow the steps in Chapter 8, LDAP Configuration and Address Books on page 85. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 97: Ldap Configuration And Address Books

    Obtain the IP Address or Host Name of your LDAP Server. The machine may also need a login name and password if the LDAP server is not configured to allow NULL names and passwords. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 98: Ldap Configuration

    Login Credentials to Access LDAP Server is set to [Authenticated User]. Click on the [Secure LDAP via SSL] checkbox if you want to enable Secure LDAP. Enter and select information, as required in the [Search Criteria] section. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 99: Verify The Ldap Settings

    Place a document in the document handler and press the green <Start> button. Verify that the recipient receives the scanned document in their e-mail Inbox. Xerox WorkCentre 4260 Series System Administration Guide • [Common Name] - Names are listed by First Name then Last Name.
  • Page 100: Create A Local Address Book

    Click on [Import from File] and browse to the location of your Address Book File *.CSV. Highlight your *.CSV file and click on [Open] in the [Choose File] window. Address firstname.lastname@company1.com firstname.lastname@company2.com firstname.lastname@company3.com Xerox WorkCentre 4260 Series System Administration Guide Phone 01234 1234567 01234 1234568 01234 1234569...
  • Page 101: Add A New Address

    When you have added all the required names, touch [Close]. Place a document in the document handler and press the green <Start> button. Verify that the recipient receives the scanned document in their e-mail inbox. Xerox WorkCentre 4260 Series System Administration Guide Create a Local Address Book...
  • Page 102: Create A Group Address Book

    Touch the [Search] button. The person or people in the group will be added to the Recipients List. The machine will return matches. Touch the persons name in the list and select [Add (To:)]. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 103 When you have added all the required recipients, touch [Close]. Place a document in the document handler and press the green <Start> button. Verify that the recipient receives the scanned document in their e-mail inbox. Xerox WorkCentre 4260 Series System Administration Guide Create a Group Address Book...
  • Page 104 8 LDAP Configuration and Address Books Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 105: Server Fax

    This is achieved by connecting the machine to a network Fax Server which can manage fax transmissions throughout an organisation. The Server Fax feature uses Xerox Partner solutions. Refer to your Xerox Representative for further information.
  • Page 106: Insert The Feature Enablement Key

    TCP/IP and HTTP protocols must be configured on the machine so that the machine web browser can be accessed. Install and configure the Xerox Partner Enterprise Fax solution on your network. Refer to the manufacturer's documentation contained with the fax solution for instructions to complete this task.
  • Page 107: File Transfer Protocol (Ftp)

    FTP location, enter the FTP Port Number. (Default is 21). NOTE: It is recommended that the default port setting is used. Enter the Document Path to the location of the Fax folder in [Document Path]. Xerox WorkCentre 4260 Series System Administration Guide Configure a Server Fax Repository...
  • Page 108: Server Message Block (Smb)

    Address bar. Press [Enter]. Click on the [Properties] tab. Click on the [Services] link. Click on the [Fax] link. Click on the [Fax Repository Setup] link. Select [SMB] from the [Protocol] drop-down menu. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 109: Http/Https

    Click on the [Services] link. e) Click on the [Fax] link. f) Click on the [Fax Repository Setup] link. g) Select [HTTP] or [HTTPS] from the Protocol drop-down menu. Xerox WorkCentre 4260 Series System Administration Guide Configure a Server Fax Repository...
  • Page 110: Procedure

    Extract the downloaded file to the root of the [Web Services] home directory. Write down the path and filename as you will need it later. Create a login account for the Xerox machine on the Web Server: When a document is scanned, the machine logs in using the account, sends a POST request along with the scanned file, and then logs out.
  • Page 111: Optional Step: Configure Defaults

    Fax Server is also specified. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox WorkCentre 4260 Series System Administration Guide Configure a Server Fax Repository...
  • Page 112: Test The Server Fax

    Press the <Services Home> button on the Control Panel. Touch [Fax]. Enter a valid fax number. Load a document in the document handler and press the green <Start> button. Verify that your fax is received at the specified fax machine. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 113: 10 Embedded Fax

    Ensure that the machine is fully functioning in its existing configuration. Ensure that the machine has access to a telephone connection. Obtain the telephone number that you will configure as the machine's fax number. Verify the Embedded Fax feature installed on your machine. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 114: Enable Embedded Fax From The Machine

    This option allows incoming or outgoing faxes to be automatically forwarded to an anonymous fax recipient for auditing purposes. You can choose to forward the following: • Transmitted faxes only • Received faxes only • All faxes Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 115: Procedure

    Portable Document Format - PDF • Tagged Image File Format - TIFF Procedure NOTE: To enable Fax Forward to E-mail, Default From Address in the [“From:” Field Options] area must be configured. Xerox WorkCentre 4260 Series System Administration Guide Additional Features...
  • Page 116: Print Local Copy

    Mail Server to which the fax has been forwarded to. This feature is not available if the Secure Fax feature has been enabled. Follow the steps in Chapter 7, Configure the Feature, Image Settings on page 84 to enable this option. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 117: 11 Lan Fax

    Enable LAN Fax (Windows Printer Drivers) LAN Fax must be enabled in your printer driver to support the LAN fax feature. LAN fax can be enabled automatically, with Bi-directional communication or manually. Both instructions are detailed below. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 118: Configure The Printer Driver - Automatically

    Click on [File] then [Print]. Click on your printer. If you have a [Properties] or [Preferences], click on it. Check that you are on the [Paper/Output] tab. Click on the [Job Type] menu. Click on [Fax]. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 119: Mac Os Users

    Open a document to fax and click on [File] and then [Print]. Click on the Xerox WorkCentre 4260 printer. Click on [Xerox Features] from the [Copies and Pages] menu Ensure you are in the [Paper/Output] area and click on the [Job Type] menu.
  • Page 120: Setting Up A Cover Sheet

    4800 bps is a slower transmission rate but is less susceptible to errors. In some regional areas, the use of 4800 bps is restricted. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 121: Setup Phonebook Preferences

    If you want to use the current Cover Sheet notes, click on the [Always Use Current Cover Sheet Notes]. Click on [OK] when you have finished making your selections. Click on [OK] to close the [Fax] window. Xerox WorkCentre 4260 Series System Administration Guide Use the Feature...
  • Page 122 11 LAN Fax Click on [OK] on the [Paper/Output] tab to send your fax. The document will fax with the specified settings. Check that the recipient received the fax. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 123: 12 Network Accounting

    Ensure that the machine is fully functioning on the network prior to installation. Locate the Network Accounting Feature Enablement Key Contact your Xerox Sales Representative if you do not have the Feature Enablement Key. This Feature Enablement Key contains the License Agreement and Kit Code Number to enable the feature.
  • Page 124: Insert The Feature Enablement Key

    12 Network Accounting Install and configure the Xerox-certified Network Accounting Solution Package on your network. Refer to the manufacturer's instructions with the network accounting package to complete this task. Test communication between the accounting server and the machine: a) Go to your Network Accounting Server.
  • Page 125: Configure Network Accounting

    User Interface. [Mask User ID Details] and [Mask Account ID Details] - If you want user • details to be replaced by asterisks (***) on the machine User Interface. Touch [Save]. Xerox WorkCentre 4260 Series System Administration Guide Configure Network Accounting...
  • Page 126: Verify That Network Accounting Is Enabled

    Click on [Configuration]. Click on [Accounting]. Click on [Xerox Network Accounting] from the Accounting System menu. Click on either [Prompt for Every Job] if you want Users to enter their User and Account ID each time they print or click on the [Default Users] and [Account ID] checkboxes to hide the User and Account ID information (then no entry is required for each job submission).
  • Page 127: Mac Os X

    Click on [Properties]. Click on [Configuration]. Click on [Accounting]. Click on [Xerox Network Accounting] from the [Accounting System] menu. Click on the [Prompt for Every Job] option if you want Users to enter their User and Account ID each time they print.
  • Page 128 If the printer drivers are distributed without the option enabled, workstation Users will need to configure the drivers. If the drivers are not properly configured, jobs sent to the machine will be deleted. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 129: 13 Xerox Standard Accounting

    13 Xerox Standard Accounting This chapter explains how to set up the Xerox Standard Accounting feature of the machine. This is the procedure to follow to install and setup this feature: Overview on page 117 Information Checklist on page 118...
  • Page 130: Information Checklist

    The XSA feature is mutually exclusive from any other accounting feature. If XSA is enabled at the machine, you cannot enable Foreign Device Interface or Network Accounting. Xerox Standard Accounting can be enabled via the CentreWare Internet Service. Each machine supports a maximum of: •...
  • Page 131: Enable Xerox Standard Accounting From The Machine

    For Windows XP - click on [Printers and Faxes]. NOTE: option in the [Start] menu, then click on [Start], followed by [Control Panel] first. Right-click on the printer icon for your Xerox WorkCentre 4260 model. Click on [Properties]. Click on [Configuration]. Click on [Accounting].
  • Page 132: Mac Os

    NOTE: The Group Account can be numeric values up to a maximum of 12 digits. Group Account IDs must be unique. Enter a name for the Group Account in the [Account Name] box, for example Xerox group. NOTE: The Group Name can be alphanumeric characters to a maximum of 32 characters.
  • Page 133: Create A User Account

    Setting Usage Limits Specify the usage limits for this account in the [User Limits] boxes. The maximum value for each limit is 16,000,000. Usage limits can be specified as follows: Xerox WorkCentre 4260 Series System Administration Guide Set Usage Limits...
  • Page 134: Exceeding Usage Limits

    Each time a User logs in to the machine after they have reached their usage limit, a message shows on the machine’s User interface screen. The message notifies the User that “There is Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 135: Use The Xerox Standard Accounting

    User that their limit has been reached. The job will be deleted from the print queue. The job may run over due to sheets committed to the paper path. User limits can be reset on the Internet Services Xerox Standard Accounting and Report and Reset screens.
  • Page 136: Account Example

    NOTE: The General Account can be numeric values up to a maximum of 12 digits. General Account IDs must be unique. Enter a name for the General Account in the [Account Name] box, for example Xerox general. NOTE: The General Name can be alphanumeric characters to a maximum of 32 characters.
  • Page 137: For A User

    The Cloning feature enables you to copy machine settings, including XSA settings and account information, to a file on your workstation or server. You can then use this file to Xerox WorkCentre 4260 Series System Administration Guide Optional Step: Print a Usage Report...
  • Page 138: Create Back-Up File

    13 Xerox Standard Accounting restore the data and settings on the machine or to copy the information to other Xerox machines. All the machines involved in the cloning procedure must have the same system software version. Create Back-up file At your Workstation, open the web browser, enter the TCP/IP Address of the machine with the settings that you want to copy, in the Address bar.
  • Page 139 The XSA settings and data will be restored as they were when the back-up file was created. If you are cloning another machine you may want to change, delete or reset the XSA accounts as appropriate for the new machine. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 140 13 Xerox Standard Accounting Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 141: 14 Smart Esolutions

    SMart eSolutions provide a setup page to guide you through the steps required to configure the machine for automatic meter readings. SMart eSolutions allows the machine to automatically send data to Xerox. This data is used for billing (MeterAssistant) and toner replenishment (SuppliesAssistant).
  • Page 142: Setup Meter Assistant

    Click on [Submit Meter Reads]. Login to www.Xerox.com, and ensure all machines are enabled for automation. If machines are not enabled, submit them for enablement on Xerox.com. Verify that the machines have been enabled on www.Xerox.com after 24 hours. Setup Supplies Assistant Eligible machines will automatically be enabled for Supplies Assistant once the machine is registered with Xerox.
  • Page 143: 15 Security

    SNMPv3 on page 155 Security @ Xerox For the latest information on securely installing, setting up and operating your machine see the Xerox Security Information web site located at www.xerox.com/security. Standard Authentication Overview Administrators can configure the machine so that users must be authenticated and authorized before they can access specific services or areas.
  • Page 144: Local Authentication

    Require Network Authentication. • Require Local Authentication. Information Checklist Ensure that the Xerox machine is fully functional on the network. TCP/IP and HTTP protocols must be configured so that Internet Services can be accessed. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 145: Configure Network Authentication - Kerberos (Unix/Linux)

    Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox WorkCentre 4260 Series System Administration Guide Standard Authentication...
  • Page 146: Configure Network Authentication - Kerberos (Windows Ads)

    At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Properties] tab. Click on the [Security] link. Click on the [Authentication] link. Click on the [Authentication] link. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 147: Configure Network Authentication - Smb (Windows Ads)

    [Passcode] for the guest account. NOTE: You cannot leave the Passcode blank. Select the [SMB (Windows ADS) option as the Authentication Type. Click on [OK]. Enter your Default Domain information in the [Required Information] area. Xerox WorkCentre 4260 Series System Administration Guide Standard Authentication...
  • Page 148: Configure Network Authentication - Ldap

    Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Click on [OK]. Follow the steps below to check that you have setup authentication correctly. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 149: Verify That Ldap Authentication Is Enabled At The Machine

    Enter a name to identify the User account in the [Username] field. Enter the login name for the User account in the [User Login Name] field. Enter the password for the User account in the [Password] field. Xerox WorkCentre 4260 Series System Administration Guide Standard Authentication...
  • Page 150: Verify That Local Authentication Is Enabled At The Machine

    Enable 802.1X on page 139 Overview The Xerox machine supports IEEE 802.1X Authentication via Extensible Authentication Protocol (EAP). IEEE 802.1X ensures all machines on the network are authenticated and authorized to use the network. 802.1X can be enabled for machines connected through wired Ethernet networks.
  • Page 151: Information Checklist

    PEAPv0/EAP-MS-CHAPv2 • EAP-MS-CHAPv2 Information Checklist 802.1X authentication must be supported on the network where Xerox machines are connected. Ensure that your 802.1X Authentication Server and authentication switch are available on the network. Create a Username and Password on your Authentication Server which will be used to authenticate the machine.
  • Page 152: Image Overwrite Security

    When started, all of the physical areas of the hard disks holding job data are overwritten with a series of alphanumeric patterns. There are 2 image overwriting security methods available for purchase from your Xerox Sales Representative: •...
  • Page 153: Information Checklist

    IMPORTANT: The machine should not be in Diagnostics mode when the overwrite is started. (The touch screen indicates a status of 'Diagnostics Mode'- this mode is used by the Customer Service Representative when servicing the machine.) Xerox WorkCentre 4260 Series System Administration Guide Image Overwrite Security...
  • Page 154: Use The Feature Over The Network

    IMPORTANT: The machine should not be in Diagnostics mode when the overwrite is started. (The touch screen indicates a status of 'Diagnostics Mode'- this mode is used by the Customer Service Representative when servicing the machine.) Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 155 Once the machine has rebooted, verify that the overwrite operation has completed: • View the Confirmation Report, under Confirmation Details. The [Job Information: Status ESS Disk] parameter should read 'SUCCESS'. Xerox WorkCentre 4260 Series System Administration Guide Image Overwrite Security...
  • Page 156: Scheduled On Demand Image Overwrite

    Once enabled, the feature becomes immediately operational and requires no configuration by the System Administrator. Information Checklist Before starting the Installation procedure, please ensure that the following item or task is available or has been performed: Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 157: Enable The Iio

    Perform an On Demand Image Overwrite to ensure that the residual image data is overwritten from the machine. View the instructions in the On Demand Image Overwrite (ODIO) on page 140 to complete this task. Xerox WorkCentre 4260 Series System Administration Guide Image Overwrite Security...
  • Page 158: Ip Filtering

    Enter the permittable IP Address(es) access to the device in the following IP Address table. Enter the IPv6 address in form of CIDR convention. Prefix indicates the number of leftmost bits to be referenced, for example: Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 159: Ip Sec

    Enable the Protocol by placing a checkmark in the [Enabled] box. Enter the a password in the [Shared Secret] and [Verify Shared Secret] boxes. Checkmark [Select to save new Shared Secret] box. Click on the [Apply] to save settings. Xerox WorkCentre 4260 Series System Administration Guide IP Sec...
  • Page 160: Audit Log

    Audit Log: 1 = System startup 2 = System shutdown 3 = On Demand Image Overwrite started 4 = On Demand Image Overwrite complete 5 = Print job ® Excel. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 161 E-mail jobs - one audit log entry is recorded for each SMTP recipient within the job. Completion Status The Completion Status column shows the status of jobs and has the following values: • comp-normal - the job completed correctly. Xerox WorkCentre 4260 Series System Administration Guide Audit Log...
  • Page 162: Machine Digital Certificate Management & Trusted Certificate Authorities

    Digital Certificates. SSL enables secure access to the machine. SSL requests include: • Administration of the machine via Internet Services. • Printing via Internet Services. • Use of Scan Template Management services. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 163: Information Checklist

    A certificate from a Certificate Authority or a server functioning as a Certificate Authority (for example Windows 2000 running Certificate Services) can be uploaded to the machine. NOTE: A separate request is required for each Xerox machine. Information Checklist Ensure that the machine is configured with the following items: An IP Address or Host Name must be configured on the machine.
  • Page 164: Create A Request For A Certificate Signed By A Trusted Certificate Authority

    (Privacy Enhanced Mail). Send the file to your Certificate Authority for digital signing. When you receive the signed certificate back from the Certificate Authority, upload the certificate to the machine: Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 165: Enable Secure Http (Ssl)

    At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Properties] tab. Click on the [Connectivity] link. Click on the [Protocols] link. Xerox WorkCentre 4260 Series System Administration Guide SNMP...
  • Page 166 SNMP request that is received by the machine which contains an invalid community name. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 167: Snmpv3

    Select the Algorithm type. Enter the [Privacy Password]. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox WorkCentre 4260 Series System Administration Guide SNMPv3...
  • Page 168 15 Security Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 169: Centreware Internet Services (Cwis)

    CWIS not only allows you to change basic settings as in Control Panel, but also allows you to change more specialised settings for the machine. Information Checklist Please ensure that the following items are available or have been performed before accessing CentreWare Internet Services (CWIS): Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 170: Enable Http On The Machine

    In the URL field, enter http:// followed by the IP Address of the machine. For example: If the IP Address is 192.168.100.100, enter the following into the URL field: 192.168.100.100. Press [Enter] to view the Home page. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 171: Network Factory Default Button

    At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Status] tab. Click on the [Alerts] link. The following information is displayed: Xerox WorkCentre 4260 Series System Administration Guide Access CWIS...
  • Page 172: Trays

    Trained - System Administrator needed to fix this problem. Untrained - Normal User can fix this problem. Field Service - Xerox Support needed to fix this problem. Management - Network Administrator needed to fix this problem. No intervention required - A normal machine status.
  • Page 173: Billing And Counters

    Click on the [Refresh] button to view the current usage in the Usage Counters area. Active Jobs The Active Jobs page displays information about the active job list on the machine. Xerox WorkCentre 4260 Series System Administration Guide Active Jobs...
  • Page 174: Print

    [Browse] to locate the document on your workstation, click on [OK]. Enter the number of [Copies] required in the Printing area. ® Level 2 and 3 Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 175: Image Settings

    [LZW]. LZW is a lossless general purpose compression, used for colour and greyscale TIFF images. LZW creates a larger file size than the other two options that use JPEG compression. Xerox WorkCentre 4260 Series System Administration Guide Image Settings...
  • Page 176: Portable Document Format (Pdf) Settings

    [Apply] button to accept the changes. Click on [OK]. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. b) [Undo] button to return the settings to their previous values. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 177: Alert Notification

    Alert Notification Customers can set the Xerox machine to notify Users or operators of problems as they occur on the machine. Alert Notification is configured via CentreWare Internet Services. General Device Alerts At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar.
  • Page 178: To Edit Xerox Or Administrator Support Contact Details

    16 CentreWare Internet Services (CWIS) To Edit Xerox or Administrator Support Contact Details At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Support] tab. Click on the [Edit Settings] button.
  • Page 179: 17 Software Upgrade

    Service Representative to be present. When should I upgrade the software? Xerox is continually seeking to improve its products and a software revision may become available to improve functionality on the machine. Your Customer Support Centre Representative will instruct you to upgrade your machine when it is necessary.
  • Page 180: Manual Upgrade Using A Usb Flash Drive

    Information Checklist Before starting the procedure, please ensure that the following items have been performed: Obtain the new software upgrade file for your machine from the www.xerox.com web site or from your Xerox Customer Support Representative. The upgrade file will have an extension of [.hd].
  • Page 181: Manual Upgrade Using A Usb Flash Drive

    IMPORTANT: It is important to obtain the correct upgrade file for your particular model of machine. Xerox recommends that the file is stored in a subdirectory on the USB flash drive so that it is easier to locate from the machine’s User Interface.
  • Page 182 The User Interface will indicate the status of the upgrade and the machine will reboot once it is complete. If you have chosen to print the Confirmation Report, it will be printed after the machine has rebooted successfully. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 183: 18 Troubleshooting

    If printing and faxing documents are not available from a workstation, re-install a print driver on the workstation. Call the local Xerox Welcome Center, where a representative will assist in the diagnosis and solution of the problem. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 184: Network Scanning

    At a workstation on your network, login to the scan filing location with the User account and copy a file into the location. If you cannot do this, the Xerox machine will not be able to scan to this location.
  • Page 185 Within the Command Prompt screen, log in to your FTP server using the steps above. Type mkdir xerox to create a directory called xerox. A response of 'MKD Command Successful' will appear if the directory has been created. If 'Permission denied' appears, ensure that the User account has full read and write access rights to the scanning directory (repository).
  • Page 186 Refer to the Server Log which may reside in the following locations: IIS - c:\windows\system32\LogFiles\W3SVC1 or for Apache - /apache/logs/. b) Look for errors in script operations identified in the log, such as directory permissions denied, size limits exceeded, etc. Xerox WorkCentre 4260 Series System Administration Guide Action...
  • Page 187: Ldap

    The number of search results exceeds the limit set on the LDAP server. Xerox WorkCentre 4260 Series System Administration Guide Ensure the device is able to access the script. To enable permissions to execute scripts on a Windows 2003 server: a) Click on the [Start] menu.
  • Page 188 No LDAP entries fit the search criteria entered by the User. Verify the Search Name Order is set to match the name syntax used in your environment. This setting is located within the Internet Services LDAP screen. Xerox WorkCentre 4260 Series System Administration Guide Action...
  • Page 189: Server Fax

    At a workstation on your network, login to the fax filing location with the User account and copy a file into the location. If you cannot do this, the Xerox machine will not be able to fax to this location.
  • Page 190: Embedded Fax

    User Guide delivered with your machine. Touch the [Tools] tab. Touch [User Interface]. Touch [Fax Service Settings]. Check that [Country], [Line Configuration] and [Transmission Fax Defaults] are setup correctly. Xerox WorkCentre 4260 Series System Administration Guide Action...
  • Page 191: Network Accounting

    Test the communication between the Network Accounting Server and the Xerox machine. At your Workstation, open the web browser, enter the IP Address of the Xerox machine in the address field, and press [Enter]. The machine Internet Services web pages should appear. If it does not, verify the IP Address settings on the machine.
  • Page 192: Printing

    Ensure that there are no network connectivity problems with the Xerox machine. Print a Test Page from the Xerox print driver to the machine to verify connectivity. Ensure that the print server is functional. Print a Configuration Report at the Xerox machine to Ensure that the network address information is correctly configured.
  • Page 193: Connectivity

    Address, check the network cables at the machine and the computer that you are using to ping the machine. Configure the Xerox machine with an Ethernet speed that matches the speed set on your hub or switch. Ensure that the Ethernet cable is correctly patched in at the hub/switch.
  • Page 194 IP Address as normal. If the machine is configured with a static IP Address, it will not use AutoIP. Ensure that the Xerox machine is configured with a valid IP Address. Ensure HTTP is enabled within the Tools area at the User interface (UI) screen.
  • Page 195: Store Files

    Store Files Problem I cannot store jobs Xerox WorkCentre 4260 Series System Administration Guide Memory is full. Delete files from Store Files folders. Store Files Action...
  • Page 196 18 Troubleshooting Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 197: Wireless Connectivity

    Refer to the manufacturer's documentation for instructions on how to configure and connect the wireless adapter. Once the wireless adapter is connected to the Xerox machine. Follow the steps in Chapter 3, Network Installation on page 13., and Chapter 4, Print Drivers on page 37 to configure the network connectivity on the Xerox machine.
  • Page 198: Enable/Disable System Timer Values

    Touch [Save] to return to the Timers menu. To enable Held Job Time Out Touch [Held Job Time Out]. Touch [Enable], to set the timer to indicate how long the System will hold incomplete jobs before automatically deleting them. Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 199 Select the timer value for hours (0 - 120 Hours) and for minutes (0 - 59 minutes) by touching the UP and DOWN arrow. Touch [Save] to return to the Timers menu. Press the <Log In/Out> button. Touch [Confirm] to exit the Tools Pathway. Xerox WorkCentre 4260 Series System Administration Guide Enable/Disable System Timer Values...
  • Page 200 Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 201 AppleTalk (OS9) TCP/IP (OSX and OS9) Apple Max AppleTalk install printer driver TCP/IP install print driver 7, 22 AppleTalk Xerox WorkCentre 4260 Series System Administration Guide Audit Log download enable file Audit Log File completion status entry data event description...
  • Page 202 DNS/DDNS Configuration Document Management Fields Download Audit Log Dynamic Addressing DNS/DDNS Configuration Dynamic DNS Registration Linx CUPS Dynamic DNS Registration Dynamic IP Addressing configure E-mail Configure feature Xerox WorkCentre 4260 Series System Administration Guide advanced settings e-mail image settings filing options...
  • Page 203 7, 132 Foreign Device Interface Forward to E-mail Forward to Fax 60, 95 Full Overwrite 71, 78 Further Information Xerox WorkCentre 4260 Series System Administration Guide General General Account add users General Device Alerts Group Account add users Group Address Book...
  • Page 204 Machine Connection Machine Digital Certificate Management create access CWIS screen create self signed certificate overview Machine Models Management Information Base NDPS/NEPS NetWare Xerox WorkCentre 4260 Series System Administration Guide 85, 86 certificate signing request...
  • Page 205 Network scanning scan template management setup template pool location NWAdmin ODIO Overview control panel e-mail Xerox WorkCentre 4260 Series System Administration Guide Paper/Output Personal Phonebook Phone Line Phonebook personal shared Phonebook Preferences Port9100 Portable Document Format (PDF)
  • Page 206 Store Files to internal drive from print driver to USB flash drive directly Store Jobs Super G3 Support System Time Out System Timer Values Xerox WorkCentre 4260 Series System Administration Guide 60, 62, 95, 96 HP-UX Client Solaris 2.x 134, 135...
  • Page 207 USB Printing (Windows XP/2000/2003) Use Image Overwrite User Account User Accounts User Preferences Validation Validation Servers Verify Xerox WorkCentre 4260 Series System Administration Guide LDAP authentication enabled LDAP settings local authentication enabled network accounting software version Verify the IP Address View...
  • Page 208 INDEX overview use feature Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 210 V1.3 290708...

Table of Contents