Sign in today to find solutions:

Don't have an account? Sign up

Whirlpool WHES40 User Manual Page 25

Whirlpool water system user manual.

   
Troubleshooting
Guide
Need help troubleshooting?
(?all 1-866-986-3223,
Monday - Friday, 8 am to 9 pm, EST.
Tools Needed For Most Repairs: 5/16 Hex Driver, Phillips Screwdriver, Needle-nose
Pliers
PROBLEM
CAUSE
SOLUTION
No Soft
Water
1. No salt in the storage tank.
a. Refill with salt.
b. Use Recharge feature.
No Soft
Water
Timer
1. Transformer
unplugged
at wail outlet, or power cable
a. Check for loss of power and correct. Reset electronic
controls
Display
Blank
disconnected
from back of electronic
board, transformer
and use the Recharge feature.
defective.
2.
Fuse blown, circuit breaker popped,
or circuit switched off.
a. Replace fuse, reset circuit breaker, or switch circuit on use the
(See page 20 "Power Outage Memory").
Recharge feature.
3. Electronic control board defective,
a. Replace Electronic
Control Board (PWA). *
No Soft
Water
Salt Level
1. Salt in storage tank bridged,
a. Refer to "Breaking a Salt Bridge" section to break.
Not Dropping
2.
Manual bypass valve(s) in bypass position,
a. Move stem in single valve bypass to service.
No Soft
Water,
Salt
1. Dirty, plugged
or damaged
nozzle & venturL
a. Take apart, clean and inspect nozzle and venturi, see
Storage
Tank
Full
Of
"Cleaning the Nozzle and Venturi" section.
Water
2. Valve drain hose plugged,
a. Hose must not have any kinks, sharpbendsoranywaterflow
blockage,
see "Valve Drain Requirements"
section.
3. Low or high system water pressure
(low pressure
may disrupt
a. If pressure is low, increase well pump output to a minimum
20
brine draw during
recharge,
high pressures
may cause inner
psi. Add a pressure
reducing valve in the supply pipe to the
valve parts failure),
softener, if daytime pressure is over 100 psi. Contact a licensed
plumber.
4. Brine valve float dirty or defective,
a. Clean or replace Brine Valve Float assembly. *
5. Leak between valve and resin tank assembly,
a. Replace o-rings
between
resin tank and valve. See water
softener
components.
Water
Hard
Sometimes
t.
Time setting wrong,
a. Check and change time setting.
2.
Incorrect water hardness
setting,
a. Refer to "Set Water Hardness
Number"
section to set correctly.
3. Incorrect model code programmed,
a. Refer to "Program The Water Softener"
section to set correctly.
4. Hot water being used when softener is regenerating,
a. Avoid using hot water while the softener is regenerating
as the
water heater will fill with hard water.
5. Possible increase
in water hardness,
a. Testtherawwaterforhardnessandironandprogramthe
water softener
accordingly,
see "Set Water Hardness Number"
section to set.
6. Leaking faucet or toilet valve. Excessive water usage,
a. A small leak will waste hundreds of gallons of water in a few
days. Fix all leaks and always fully close faucets.
Iron In Water
t.
Clear water iron in water supply,
a. Test the raw water for hardness
and iron and program the
water softener
accordingly
see "Set Water Hardness
Number"
section to set.
2.
Iron in soft water,
a. Clean resin bed with Resin Bed Cleaner. Follow instructions
on
package.
3. Bacterial or organic bound
iron.
a. Cannot be treated by water softener.
Motor
Stalled
Or Clicking
t.
Motor defective or inner valve defect causing
high torque on
a. Replace rotor/seal
kit.*
motor,
b. Replace
motor & switch. See water softener components.
Error
Code
Et,
E3, or E4
1. Wiring Harness or Connection
to Position Switch.
a. Replace wiring harness or connection
to position switch. See
appears
water softener
components.
2. Switch,
a. Replace switch. See water softener components,
3. Valve Defect Causing High Torque.
a. Replace rotor/seal
kit.*
4. Motor Inoperative
a. Replace motor. *
Error
Code
E5 appears
1. Electronic Control.
a. Replace Electronic
Control Board (PWA), *
Assistance
from customer service may be needed with the fl)llowing problems and solutions.
PROBLEM
CAUSE
SOLUTION
Water
Running
To The
t.
Inner valve defect causing
leak.
a. Replace seals and rotor,
Drain
(While
Unit Is In The
Soft Water
Cycle)
Resin
In Household
1. Crack in distributor
or riser tube.
a. RepIace distributor
or risertube.
Plumbing,
Resin
Tank
Leaking
Salt Storage
Tank
Leaking
1. Crack in brine tank.
a. Replace salt storage tank.
Instructions
included.
Procedure
fl)r removing error code from faceplate:
1.
Unplug transfk_rmer from outlet.
2.
Correct defect.
3.
Plug in transfk_rmer.
4.
Wait for 6 minutes. The error code will return if the defect was not corrected.
25

Comments to this Manuals

Symbols: 0

Latest comments:

×

Select the desired size and copy embed code

Copy your embed code and put on your site: