Troubleshooting - Charmglow 200605 Owner's Manual

Troubleshooting

If the problem is:
Pilot won't light
Note: Heater operates at reduced efficiency
below 40ºF (5ºC).
Pilot won't stay lit
Burner won't light
Burner flame is low
Emitter glows uneven
Note: Bottom 1" of emitter normally does
NOT glow.
Carbon build-up
Thick black smoke
7
Contact 1-800-762-1142 for assistance.
Do not return to place of purchase.
And this condition exists:
Tank valve is closed
Blockage in orifice or pilot tube
Air in gas line
Low gas pressure with tank valve fully
open
Igniter fails
Dirt built up around pilot
Connection between gas valve and
pilot assembly is loose
Thermocouple is not operating
correctly
Gas pressure is low
Blockage in orifice
Control knob is not in ON position
Gas pressure is low
Outdoor temperature is less than 40ºF
and tank is less than /4 full
Supply hose is bent or kinked
Control knob fully ON
Gas pressure is low
Base is not on a level surface
Heater is level
Dirt or film on reflector and emitter
Blockage in burner
Then do this
Open valve
Clean or replace orifice or pilot tube
Open gas line and bleed it (pressing
control knob in) for not more than 
- 2 minutes or until you smell gas
Turn tank valve OFF and replace tank
Use match to light pilot; obtain new
igniter and replace
Clean dirt from around pilot
Tighten connection and perform leak
check
Replace thermocouple
Turn tank valve OFF and replace tank
Clear blockage
Turn control knob to ON
Turn tank valve OFF and replace tank
Use a full tank
Straighten hose
Check burner and orifices for
blockage
Turn tank valvue OFF and replace tank
Place heater on a level surface
Clean burner
Clean reflector and emitter
Remove blockage and clean burner
inside and outside
Owner's manual: model 200605 outdoor patio heater