Philips Commercial Solutions User Manual Read your Quick Use Guide and/or Owner’s Manual first for quick tips that make using your Philips product If you have read your instructions you may access our online help at www.philips.com/hospitality while with your product...
Contents Important Safety Instructions ... 2 Safety Information and Useful Tips ... 5 Before Calling Service ... 6 Basic TV Connections ... 8 Antenna Connection ... 8 Mains Connection ... 8 Switching on the TV ... 8 Use and Care of Optional Remote Controls ...
Read before operating equipment For the quickest and most trouble free installation, please consult the quick start guide that came packed in the Television (or down load it from www.philips.com/ hospitality if you have lost it). Keep these instructions. Heed all warnings.
- Philips warrantees that this product is safety tested and UL Certified when mounted with the enclosed stand or stands sold by Philips. No such warrantees are made regarding third party mounts or stands. Power Lines - An outdoor antenna should be located away from power lines.
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Important Safety Instructions Read before operating equipment Example of America Grounding as per NEC - National Electric Code Example of America Grounding as per NEC - National Electric Code GROUND CLAMP GROUND CLAMP ELECTRIC SERVICE EQUIPMENT ELECTRIC SERVICE EQUIPMENT Know these safety symbols C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN...
You should not attempt to do the work yourself. Philips bears no responsibility for improper mounting or mounting that results in accident or injury. Make sure that the wall mount is being fixed securely enough so that it meets safety standards.
Before Calling Service If you are experiencing problems, check this list of symptoms and suggested steps to take before requesting service. You may be able to solve the problem yourself. Note: Please become familiar with the commercial features as described in TV installation / Setup because the effects of several of these features, if not thoroughly understood might appear as faulty operation.
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Before Calling Service Symptoms Power TV cannot be switched on Sound No Sound Volume level cannot be increased or decreased beyond a certain value Remote TV does not respond Control to Guest Remote Control Suggested steps to take • If you are using the POWER button of the remote control to switch on the TV, note that button is only use to set the TV to stand-by mode.
Basic TV Connections Antenna Connection Connect the antenna or RF cable signal to the 75 ohm RF 'F' connector socket located on the TV. Mains Connection Ensure that the mains voltage and frequency are correct. Please refer to the product labelling and documentation.
Use and Care of Optional Remote Controls To load batteries into the remote control: • Remove the battery compartment lid from the back of the remote control. • Insert two AA-sized batteries into the battery compartment, making sure the positive + and negative - polarity line up correctly as indicated inside the case.
Overview of TV Connectors and Controls Warning : • Risk of electric shock. Rear jack panel must be removed by qualified personnel only. • Do not connect any telephone cables or equipment to Data 1 (RJ12) & Data 2 (RJ45) connectors. .
Optional Remote Controls The following remote controls are applicable to Philips Business Display Solutions TV products. These can be used for setup and configuration purposes. RC2888/01 Guest Mode Remote Control (optional) RC2573GR is an optional remote control for Institutional TV / Business Display Solutions features and Smart Card settings.
Guest Remote Control Keys Source Select To toggle between available video sources. Closed Caption To activate the Closed Caption function. Smart Sound To select the predefined sound settings. Sleep To activate the sleep timer. Press the button repeatedly to increase countdown time.
Overview of TV Setup Main Menu / Sub-Menus SETUP LANGUAGE COMMUNICATION CHANNEL INSTALL CHANNEL INPUT CHANNEL LOGO DIGITAL RINGS LABEL MUTE AUTO INSTALL TV START CABLE TUNING USE CHANNEL TABLE CURRENT RING DIGITAL SETUP CHANNEL SETUP AUDIO DIGITAL CC SETUP EMERGENCY ALERT CONFIGURATION SWITCH ON / OSD...
Accessing the Setup Menu The following remote control commands are applicable to Philips Business Display Solutions TV products. These can be used for setup and configuration purposes. ACCESSING TV SETUP MENU USING THE REMOTE CONTROL (RC2573GR) Slide the button to the Setup location.
Installation A. Selecting the language You can select ENGLISH, ESPANOL or FRANCAIS as your preferred language. • Press the > button repeatedly to select your preferred language. SETUP LANGUAGE ENGLISH COMMUNICATION CHANNEL INSTALL AUTO INSTALL TV CABLE TUNING USE CHANNEL TABLE CURRENT RING DIGITAL SETUP CONFIGURATION...
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Installation • Press the > button to enter into the CHANNEL INSTALL menu. SETUP LANGUAGE ENGLISH COMMUNICATION CHANNEL INSTALL AUTO INSTALL TV CABLE TUNING USE CHANNEL TABLE CURRENT RING DIGITAL SETUP CONFIGURATION • Press the > button to enter into the CHANNEL INSTALL menu.
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Installation • Or press the Digit 5 button to use the keyboard to input text to search for the desired logo. • Use the < > < > buttons to navigate and select the character and press Digit 0 to enter text in the Logo Search input box.
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Installation Searching the Digital Major Channels / RF Channel Number • For DIGITAL MAJOR CH / RF CHANNEL NUMBER, key in the channel number (1 to 999) using the Digit 0 - 9 buttons. Searching the Digital Minor Channel / MPEG Program Number •...
Installation CHANNEL INSTALL CHANNEL INSTALL CHANNEL INPUT TUNER CHANNEL LOGO DIGITAL DIGITAL CH SCROLL DIGITAL MAJOR CH DIGITAL MINOR CH RINGS (1X ) ( 2 ) (3 ) (4 ) LABEL ( S P O _ MUTE AUDIO D. Tuning channels automatically Note: This option is only available when TUNER is selected at the INPUT item of the CHANNEL INSTALL menu.
Installation SETUP CHANNEL INSTALL LANGUAGE ENGLISH COMMUNICATION CHANNEL INSTALL AUTO INSTALL TV CABLE TUNING USE CHANNEL TABLE CURRENT RING RING1 DIGITAL SETUP CONFIGURATION Select YES for a stand alone system where the channels are tuned and ordered by their Virtual channel numbers.
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Installation Setting up the VCHIP / DIGITAL RATING and FACTORY CH RESET • Press the > button to enter the CHANNEL SETUP mode. CHANNEL _ SETUP CHANNEL INSTALL VCHIP / DIGITAL RATING FACTORY CH RESET CLEAR ? > > VCHIP / DIGITAL RATING allows you to configure and enable content restrictions on the TV based upon the VCHIP STANDARD...
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Installation Selecting the Digital Closed Caption options DIGITAL CLOSED CAPTION SETUP allows you to select the default Closed Captioning option and also configure the digital text / background properties of digital CC. RF SETUP CHANNEL INSTALL CHANNEL SETUP AUDIO DIGITAL CC SETUP EMERGENCY ALERT DIGITAL CC CAPTION OPTION...
Installation I. Selecting and Configuring the settings and options In the CONFIGURATION menu, it allows you to select and configure the settings and options for : SWITCH ON / OSD PICTURE / SOUND SECURITY CONTROL VIDEO ADJUSTMENT FEATURES CC / V - CHIP •...
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Installation If LAST STATUS option is selected, the last power status will be activated when TV is switched on. If ON option is selected, the TV will always switch on when the mains cord is inserted in the mains socket and turn on.
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SECURITY menu, the TV SETUP menu can be accessed by entering a special security code with a guest remote control. Contact the Philips Commercial Solutions Customer Care Center at +1 866 497-4225 should you require further assistance. • If HIGH is selected, the TV setup...
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CURRENT MODE NEW MODE PASSWORD CONVERT • Key in the password (9 digits). For the password, contact the Philips Commercial Solutions Customer Care Center at +1 866 497-4225 for further assistance. Note: You are allowed three attempts to key in the correct password.
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Installation DECRYPTION CONTROL CHANNEL INSTALL MODEL 32HF7945D/27 SERIAL SV1A07071000012 CURRENT MODE NEW MODE STANDALONE PASSWORD - - - - - - - - - CONVERT • Press the > button to start conversion. DECRYPTION CONTROL CHANNEL INSTALL MODEL 32HF7945D/27 SERIAL SV1A07071000012 CURRENT MODE STANDALONE...
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Installation • The ESP (Energy Saving Programmability) option allows you to select a specified period of time (from 1 HR / 2 HR ... / 99 HR) to power down your TV automatically. If it does not receive any commands during this period from the remote control or the TV keyboard, this energy saving feature will take effect.
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Installation CONTROL CHANNEL INSTALL DIGIT TIMEOUT 3 DIGIT ENTRY SOURCE MENU ITEM CHANNEL GUIDE MIN VOLUME MAX VOLUME • The CHANNEL GUIDE is an on-screen guide of channels that can be used for displaying the channels programmed into the TV. The guide will only function for channels you have labeled (see page 18 “Naming a Channel”).
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Installation VIDEO ADJUSTMENT CHANNEL INSTALL HORIZONTAL VERTICAL • Press the < > buttons to select the item you want to configure. • Press the < > buttons to make adjustments. Configuring the Features options and settings • Press the > button to enter the FEATURES menu.
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Installation • In the SMART SOUND KEY option, select AUDIO SELECT to allow you to configure the Smart Sound button on the Guest remote control to toggle the different audio sources and smart sound settings. FEATURES CHANNEL INSTALL SMARTPOWER SMART SOUND KEY AUDIO SELECT DEFAULT HDMI AUDIO AV AUDIO...
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Installation • In the LOUD SPEAKER MUTE option, select YES to mute the TV speakers permanently. FEATURES CHANNEL INSTALL SMARTPOWER SMART SOUND kEY SMART SOUND DEFAULT HDMI AUDIO AV AUDIO LOW POWER STANDBY LOUD SPEAKER MUTE RF DOWNLOAD • The RF DOWNLOAD feature allows you to download the TV software and settings via RF.
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Installation • If ALL is selected, all the TV software and settings available on the selected channel are downloaded. RF DOWNLOAD CHANNEL INSTALL CABLE TUNING RF CHANNEL NUMBER SW TYPE START • If DIGITAL NVM is selected, the DIGITAL NVM is updated from the RF DOWNLOAD CHANNEL INSTALL CABLE TUNING...
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Installation • After all the selections for the RF DOWNLOAD have been completed, select START. RF DOWNLOAD CHANNEL INSTALL CABLE TUNING RF CHANNEL NUMBER SW TYPE IBOARD FIRMWARE START • Press the > button to start. The TV will start to perform the RF download. Upon successful downloading, the TV will shut down and re-start automatically.
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Installation • This is the default CC mode. As long as SAVE CC is set to OFF the TV will always power up with CC in the mode specified here. Options are ON, OFF and ON MUTE. CC / V - CHIP CHANNEL INSTALL SAVE CC DIGITAL CC MODE...
Appendix A – Multi Remote Controls Support Programming the Multi Remote Controls function Multi RC function supports up to four TV sets operating in one room without any interference from each other remote controls. Each Guest Remote Control must be programmed individually to one of the four color (Blue, Yellow, Green and Red) buttons on the remote control.
Standardized 15-pin connector, typically used for VGA/ computer display signals. Data Communications Module. ITV terminology for devices that communicate with Philips Institutional Television products by means of the Philips ITV SmartPort. Directions For Use. Philips Consumer Electronics term for product instruction documentation.
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Typically generated by a character generator usually integrated into the television chassis control processor. Philips Business Solutions. A commercial / non-consumer division of Philips Consumer Electronics. Co., of which Philips BDS, Business Display Solutions, formerly known as ITV, is a part. Plug Connector on a cable that connects to a plug.
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AC power source, but not in active use, and capable of responding to queries or commands from a control device and/or DCM. System 0 First data word of a Philips RC-5 / RC-6 remote control code for standard television commands. Synonymous with Business Display Solutions / ITV ”guest” mode.
Product. Please retain and store your Proof of Purchase securely. Defects in materials and workmanship if a valid claim is received by Philips within the Warranty Period. When the warranty on the purchased product expires, the warranty on all exchanged products (including their parts and service labor) also expires.
Ground Transportation. In the event of a failure of multiple units at the same location, Philips reserves the right at its sole discretion to send personnel to the location to determine the cause of the failure and determine the most efficient means of resolving the failure.
Philips Canada at: (888) 292-3430 Just a phone call away Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips Customer Care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from 10:00 AM-5:00 PM ET by using the USA contact phone number listed above.
Long time contact with the screen causes deformations and color fading. Environmental Care • This Philips Institutional Television product and its packaging contain materials that can be recycled and re-used. Specialized companies can recycle your product to increase the...
Dolby Digital Manufactured under license from Dolby Laboratories. ‘Dolby’ and the double- D symbol are trademarks of Dolby Laboratories. Kensington Security Slot (if present) Your TV is equipped with a Kensington Security Slot, to prevent it from getting stolen. An anti-theft Kensington lock has to be purchased separately.