7 Troubleshooting
Warning!
•
Risk of electric shock. Never remove the casing of
this player.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
player, check the following points before
requesting service. If the problem remains
unsolved, register your High Defi nition A/V
Receiver and get support at www.philips.com/
welcome.
If you contact Philips, you will be asked for the
model and serial number of your High
Defi nition A/V Receiver. The model number
and serial number are on the back or bottom
of this player. Write the numbers here:
Model No.____________________________
Serial No._____________________________
Main unit
High Defi nition A/V Receiver does not
respond to remote control commands.
•
Check batteries.
•
Check IR windows and ensure clear Line of
Sight from remote to High Defi nition A/V
Receiver.
•
Reduce sunlight/room lighting.
Restore all the settings to its factory defaults.
TUNER FM/AM to switch to FM
•
Press
mode, then press and hold SURROUND
on the front panel until the "FACTORY
RESET" appears on the display panel.
EN
36
Sound
No sound from all channels.
•
Check AC cable connection and outlet.
No sound from some channels.
•
Check speaker cables.
•
Check "Speaker Confi guration" menu.
No sound from surround channels.
•
Select appropriate listening mode.
•
Correct
[Speakers setup] or [Speaker
Levels] settings.
No sound from subwoofer.
•
Power-up subwoofer, check Sub's AC
outlet or check connections.
•
Correct
[Speaker Confi guration] or
[Speaker Levels] settings.
•
It is recommended to adjust the 'Output
Level' knob of the subwoofer only to a
reasonable loudness.
No sound from centre channel.
•
Play a known 5.1-channel recording or
select Dolby Pro Logic IIx Music mode.
[Speaker Confi guration] or
•
Correct
[Speaker Levels] settings.
No Dolby Digital/ DTS.
•
Check connections.
•
Check source device setup.
While watching video, lip movements and
sound are not synched up.
SETUP or MENU. 2) Select
•
1) Press
[Audio synchs] > [Lip Sync Delay]. 3)
Press vV to set the audio delay value until
the lip movements and sound match.