Trigger Handle - Symbol MC70 User Manual

6 - 10 MC70 User Guide
Troubleshooting the Magnetic Stripe Reader (Continued)
Table 6-8
Symptom Possible Cause
During data EDA detached from
communication, MSR during
no data communications.
transmits, or
Incorrect cable
transmitted data
configuration.
was incomplete.
Communication software
is not installed or
configured properly.

Trigger Handle

Troubleshooting the Trigger Handle
Table 6-9
Problem
Cannot insert EDA in Cleat is not installed on
Trigger Handle. the EDA.
Scan line does not EDA is not attached
appear when trigger is properly to the Trigger
pressed. Handle and is not making
contact with the
connector.
EDA does not contain a
scanning application.
Scanning application is
not active.
EDA battery does not Trigger Handle is not
charge when Trigger properly seated in the
Handle is placed in a cradle.
cradle.
Power is not available to
the cradle.
Cannot print to printer. Printer cable not
connected properly.
EDA does not wake The trigger only wakes
from suspend mode the EDA from the
when trigger is suspend mode if a
pressed. scanning application is
active.
Reattach EDA to MSR and retransmit.
See the system administrator.
Perform setup as described in the MC70 Integrator Guide.
Cause
Install the cleat. Refer to the MC70 Integrator Guide.
Remove the EDA from the Trigger Handle and reinsert.
Load a scanning application on the EDA.
Start the scanning application.
Remove the Trigger Handle from the cradle and reinsert.
Ensure that power connections to the cradle are connected
properly.
Ensure cable is connected properly to the printer and Trigger
Handle.
Press a key on the EDA to wake from the suspend mode.
Action
Solution