Troubleshooting; Eda - Symbol MC70 User Manual

6 - 2 MC70 User Guide

Troubleshooting

EDA

Troubleshooting the EDA
Table 6-1
Problem
EDA does not turn on.
Rechargeable
lithium-ion battery did
not charge.
Cannot see characters
on display.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
EDA shuts off.
Cause
Lithium-ion battery Charge or replace the lithium-ion battery in the EDA.
not charged.
Lithium-ion battery Install the battery properly. See Installing and Removing the Main
not installed properly. Battery on page 1-4.
System crash. Perform a warm boot. If the EDA still does not turn on, perform a
cold boot. See Resetting the EDA on page 2-24.
Battery failed. Replace battery. If the EDA still does not operate, perform a warm
boot, then a cold boot. See Resetting the EDA on page 2-24.
EDA removed from Insert EDA in cradle. The standard capacity battery (1900 mAh)
cradle while battery fully charges in less than four hours. The extended capacity battery
was charging. (3800 mAh) fully charges in less than eight hours.
EDA not powered on. Press the Power button.
EDA removed from Replace the EDA in the cradle, or reattach the communication cable
cradle or and re-transmit.
disconnected from
host computer during
communication.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup. Refer to the MC70 Integrator Guide for details.
software was
incorrectly installed
or configured.
Volume setting is low Adjust the volume. See Speaker Icon on page 2-3.
or turned off.
EDA is inactive. The EDA turns off after a period of inactivity. If the EDA is running
on battery power, set this period from 1 to 5 minutes, in one-minute
intervals. If the EDA is running on external power, set this period to
1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting Start - Settings - System tab
and tapping the Power icon. Select the Advanced tab and change
the setting for a longer delay before the automatic shutoff feature
activates.
Battery is depleted. Replace the battery.
Battery is not Insert the battery properly. See Installing and Removing the Main
inserted properly. Battery on page 1-4.
Solution