Sony VAIO VGN-FW300 Series User Manual

Sony personal computer user manual
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User Guide

Personal Computer
V G N - F W 3 0 0 S e r i e s

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Summary of Contents for Sony VAIO VGN-FW300 Series

  • Page 1: User Guide

    User Guide Personal Computer V G N - F W 3 0 0 S e r i e s...
  • Page 2: Table Of Contents

    Contents Before Use ...6 Documentation ...7 Ergonomic Considerations ...10 Getting Started ...12 Locating Controls and Ports...13 About the Indicator Lights ...19 Connecting a Power Source ...20 Using the Battery Pack ...21 Shutting Down Your Computer Safely ...29 Using Your VAIO Computer ...30 Using the Keyboard ...31 Using the Touch Pad ...32 Using Special-function Buttons ...33...
  • Page 3 Using Peripheral Devices ...70 Connecting External Speakers ...71 Connecting an External Display ...72 Selecting Display Modes...79 Using the Multiple Monitors Function ...81 Connecting an External Microphone ...84 Connecting a Universal Serial Bus (USB) Device...85 Connecting a Printer ...88 Connecting an i.LINK Device ...89 Customizing Your VAIO Computer ...91 Setting the Password ...92 Setting Up Your Computer with the VAIO Control Center...97...
  • Page 4 Precautions ...112 Handling the LCD Screen ...113 Using the Power Source ...114 Handling Your Computer ...115 Handling the Built-in MOTION EYE Camera...117 Handling Floppy Disks ...118 Handling Discs ...119 Using the Battery Pack ...120 Using Headphones ...122 Handling the Memory Stick ...123 Handling the Hard Disk ...124 Updating Your Computer ...125 Troubleshooting ...126...
  • Page 5 Mouse ...162 Speakers ...163 Touch Pad...164 Keyboard...165 Floppy Disks ...166 Audio/Video...167 Memory Stick ...171 Peripherals ...172 Support Options ...173 Sony Support Information ...173 Trademarks ...177...
  • Page 6: Before Use

    Information in the supplied manuals including this User Guide is intended for users of the VAIO computers with the Microsoft 32-bit operating system. You may find differences in the information when your computer comes preinstalled with the 64-bit operating system. ® computer, and welcome to the on-screen User Guide. Sony has Before Use ®...
  • Page 7: Documentation

    Before Use Documentation Your documentation includes printed information and user guides to read on your VAIO computer. Printed Documentation ❑ Quick Start Guide — Contains an overview of components connection, set-up information, etc. ❑ Safety Information — Contains safety guidelines and owner information.
  • Page 8 ❑ Specifications — The online specifications describe the hardware and software configurations of your VAIO computer. To view the online specifications: Connect to the Internet. Go to the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ http://www.sony.ca/support/ http://esupport.sony.com/LA/ http://esupport.sony.com/BR/...
  • Page 9: Help And Support

    Access your VAIO user guide, interactive help in the form of VAIO tutorials, how-to articles, the VAIO technology page, specifications, and system and software information. ❑ Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support. Before Use...
  • Page 10: Ergonomic Considerations

    Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑ Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse.
  • Page 11 ❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
  • Page 12: Getting Started

    Getting Started This section describes how to get started using your VAIO computer. Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Be sure to start up your computer with only the supplied accessories connected and set up your system. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturers' instructions.
  • Page 13: Locating Controls And Ports

    Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. Front Built-in MOTION EYE camera (page 34) Built-in MOTION EYE camera indicator Built-in microphone (monaural) LCD screen (page 113) Built-in speakers (stereo) Keyboard (page 31) Touch pad...
  • Page 14 Num lock indicator (page 19) Caps lock indicator (page 19) Scroll lock indicator (page 19) S1 button (page 33) VOL-/VOL+ buttons (page 33) Play/Pause button (page 33) Stop button (page 33) Previous track button (page 33) Next track button (page 33) AV MODE button (page 33) Getting Started...
  • Page 15 Getting Started Back Battery connector...
  • Page 16 Right Hi-Speed USB (USB 2.0) ports (page 85) Optical disc drive (page 37) Optical disc drive indicator (page 19) Drive eject button (page 37) Manual eject hole (page 151) Power button/Power indicator (page 19) Support high-/full-/low- speeds. Getting Started...
  • Page 17 Left DC IN port (page 20) Security slot Air vent Network (Ethernet) port (page 61) Modem port (page 59) Monitor port (page 73) HDMI output port (page 73) i.LINK 4-pin (S400) port (page 89) ExpressCard/34 slot (page 47) Getting Started...
  • Page 18 Bottom Air vents Memory module compartment cover (page 106) Getting Started...
  • Page 19: About The Indicator Lights

    About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green when the computer is on, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is off or in Hibernate mode. Illuminates while the battery pack is charging.
  • Page 20: Connecting A Power Source

    Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Using the AC Adapter ✍ Use only the supplied AC adapter for your computer. To use the AC adapter Plug one end of the power cord (1) into the AC adapter (3).
  • Page 21: Using The Battery Pack

    Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) inward. Getting Started...
  • Page 22 Slide the battery pack diagonally into the battery compartment until the projections (2) on either side of the battery compartment fit into the U-shaped cuts (3) on either side of the battery pack. Push the battery pack down into the compartment until it clicks into place. Slide the battery LOCK switch outward to secure the battery pack on the computer.
  • Page 23 Getting Started ✍ When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. This computer is designed to operate only with genuine Sony battery packs.
  • Page 24: Charging The Battery Pack

    Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the AC adapter to the computer. The charge indicator light turns on while the battery pack is charging. When the battery pack charges close to the maximum charge level you selected with the battery charge functions, the charge indicator turns off.
  • Page 25 Getting Started ✍ Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. If the battery charge level falls below 10%, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
  • Page 26 To check the battery charge capacity Follow steps 1 to 4 in To enable the battery care function above and check detailed information. If the battery charge capacity is low, replace the battery pack with a new genuine Sony battery pack. Getting Started...
  • Page 27 Using the Battery Life Conserving Wallpaper You can conserve your battery life just by setting the specific wallpaper as your desktop background. To set the battery life conserving wallpaper Click Start, All Programs, and VAIO Control Center. Click Display and then Long Battery Life Wallpaper Setting. Click Set Long Battery Life Wallpaper.
  • Page 28: Removing The Battery Pack

    Removing the Battery Pack You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode. To remove the battery pack Turn off the computer and close the LCD screen lid.
  • Page 29: Shutting Down Your Computer Safely

    Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start, the arrow next to the Lock button, and then Shut Down. Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically.
  • Page 30: Using Your Vaio Computer

    Using Your VAIO Computer Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 31) ❑ Using the Touch Pad (page 32) ❑ Using Special-function Buttons (page 33) ❑...
  • Page 31: Using The Keyboard

    Using the Keyboard Your keyboard is very similar to a desktop computer keyboard, but has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combinations/Feature Fn + % (F2): speaker switch Fn + 8 (F5/F6): brightness control...
  • Page 32: Using The Touch Pad

    Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.
  • Page 33: Using Special-Function Buttons

    Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. Special-function button S1 button VOL-/VOL+ buttons Play/Pause button Stop button Previous track button Next track button AV MODE button On models with a Blu-ray Disc drive only. Use the WinDVD BD software for playback. Functions By default, the S1 button turns the volume on and off.
  • Page 34: Using The Built-In Motion Eye Camera

    Using the Built-in MOTION EYE Camera Your computer is equipped with a built-in MOTION EYE camera. The built-in MOTION EYE camera adds video functionality to instant messaging software and video editing software and enables you to capture still images and movies with the preinstalled image capture software. Turning on the computer activates the built-in MOTION EYE camera.
  • Page 35: To Capture A Still Image

    Capturing Still Images To capture a still image Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. Click the Capture icon in the main window. Frame your subject in the viewfinder. Click the Capture button below the displayed image.
  • Page 36: Capturing Movies

    Capturing Movies To capture a movie Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. Click the Record icon in the main window. Frame your subject in the viewfinder. Click the Record Video button below the displayed image to start movie recording. When finished, click the Record Video button once again to stop movie recording.
  • Page 37: Using The Optical Disc Drive

    Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc Turn on the computer. Press the drive eject button (1) to open the drive. The drive tray slides out. Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place.
  • Page 38 Using Your VAIO Computer Do not remove the optical disc when your computer is in a power saving mode (Sleep or Hibernate). Doing so may cause the computer to malfunction. ✍ If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
  • Page 39 Using Your VAIO Computer Reading and Writing Optical Discs Your computer plays and records CDs, DVDs, and Blu-ray Disc media, depending on the model you purchased. Check your specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
  • Page 40 Video Music Extra DVD±RW/ ±R DL/RAM Blu-ray Disc Combo Blu-ray Disc P Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1. Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2. The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge. Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
  • Page 41 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
  • Page 42 Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive. ❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc. ❑...
  • Page 43 Using Your VAIO Computer ❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.
  • Page 44: Playing Cds

    Playing CDs To play an audio CD Insert a disc into the optical disc drive. If nothing appears on the desktop, click Start, All Programs, and the desired CD software to play the CD. If the Audio CD window appears, click to select an option. Copying Files to CDs To copy files to a disc Insert a recordable disc into the optical disc drive.
  • Page 45: Playing Dvds

    Playing DVDs To play a DVD Close all running software applications. Insert a DVD into the optical disc drive. If nothing appears on the desktop, click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the software, see the help file included with your DVD software. Copying Files to DVDs To copy files to a disc Connect the AC adapter to the computer.
  • Page 46: Playing Blu-Ray Disc Media

    Playing Blu-ray Disc Media The Blu-ray Disc playback function is available on selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and Writing Optical Discs To play a Blu-ray Disc media Close all running software applications.
  • Page 47: Using The Expresscard Module

    Using Your VAIO Computer Using the ExpressCard Module Your computer is equipped with an ExpressCard/34 slot for transferring data among digital cameras, camcorders, music players, and other audio/video devices. This slot can accommodate an ExpressCard/34 (34 mm wide) module only. Referred to as the ExpressCard slot and the ExpressCard module in this manual.
  • Page 48: Inserting An Expresscard Module

    Inserting an ExpressCard Module Use care when inserting or removing the ExpressCard module from the slot. Do not force it in or out of the slot. ✍ You do not need to shut down your computer before inserting or removing the ExpressCard module. To insert an ExpressCard module Locate the ExpressCard slot.
  • Page 49: Removing An Expresscard Module

    Removing an ExpressCard Module Follow the steps below to remove the ExpressCard module while your computer is on. If it is not removed properly, your system may not work properly. To remove an ExpressCard module ✍ To remove an ExpressCard module when your computer is off, skip steps 1 to 4. Double-click the Safely Remove Hardware icon on the taskbar.
  • Page 50: Using The Memory Stick

    Using Your VAIO Computer Using the Memory Stick The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
  • Page 51 For the latest information about the Memory Stick, visit the Memory Stick web site at http://www.memorystick.com/en/. Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of September 2008.
  • Page 52 Inserting a Memory Stick To insert a Memory Stick Locate the Memory Stick slot. Hold the Memory Stick with the arrow facing upward and pointing toward the slot. Carefully slide the Memory Stick into the slot until it clicks into place. The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed.
  • Page 53 To view the contents on the Memory Stick Click Start and Computer to open the Computer window. Double-click the Memory Stick icon to view the list of data files saved in the Memory Stick. To format a Memory Stick The Memory Stick has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps.
  • Page 54 Click Start. Follow the on-screen instructions. It may take time to format the Memory Stick depending on the media type. Using Your VAIO Computer...
  • Page 55 Removing a Memory Stick Do not remove the Memory Stick while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load, so make sure the indicator is unlit before removing the Memory Stick. To remove a Memory Stick Check that the Media Access indicator light is unlit.
  • Page 56: Using The Sd Memory Card

    ❑ SDHC memory card ❑ MultiMediaCard (MMC) For the latest information on compatible memory cards, see Sony Support Information support web site. Your computer has been tested and found compatible only with major memory cards available as of September 2008. However, not all memory cards that meet the same specifications as the compatible media are guaranteed of compatibility.
  • Page 57: Inserting An Sd Memory Card

    Inserting an SD Memory Card To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow facing upward and pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 58 Removing an SD Memory Card Do not remove an SD memory card while the Media Access indicator light is lit. If you do, the card or its data may become damaged. To remove an SD memory card Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release.
  • Page 59: Using The Internet

    Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
  • Page 60 To connect a telephone cable The following procedure applies to models with a built-in modem only. Plug one end of the phone cable (1) into the modem port Plug the other end into the wall jack (2). ✍ Your computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a private branch exchange (PBX).
  • Page 61: Using The Network (Lan)

    Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the computer and the other end to your network.
  • Page 62: Using The Wireless Lan (Wlan)

    Using the Wireless LAN (WLAN) Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection.
  • Page 63 Using Your VAIO Computer ✍ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the WLAN function, read the Safety Information carefully. WLAN uses the IEEE 802.11a /b/g standard or the IEEE 802.11n draft standard, which specifies the used technology.
  • Page 64 Using Your VAIO Computer The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions. The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
  • Page 65: Using The Bluetooth Function

    Using Your VAIO Computer Using the Bluetooth Function ® The Bluetooth function is available on selected models only. See the online specifications to find out whether your model supports the Bluetooth function. You can establish wireless communications between your computer and other Bluetooth devices such as another computer or a mobile phone.
  • Page 66 Notes on using the Bluetooth function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑ Proximity to microwaves and cordless telephones ❑...
  • Page 67 ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous use of the Bluetooth function and wireless communication devices, however, may cause radio interference and result in reduced communication speeds and distances than the standard values.
  • Page 68 Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer. The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be determined for both devices to be registered.
  • Page 69: Communicating With Another Bluetooth Device

    Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
  • Page 70: Using Peripheral Devices

    Using Peripheral Devices Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting External Speakers (page 71) ❑ Connecting an External Display (page 72) ❑ Selecting Display Modes (page 79) ❑...
  • Page 71: Connecting External Speakers

    Connecting External Speakers You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers Plug the speaker cable (1) (not supplied) into the headphones jack (2) i. Plug the other end of the speaker cable to the external speaker (3). Turn down the volume of the speakers before you turn them on.
  • Page 72: Connecting An External Display

    Connecting an External Display You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer display or a projector. ✍ Connect the power cord of your external display after connecting all other cables. Using Peripheral Devices...
  • Page 73: Connecting A Computer Display

    Connecting a Computer Display You can connect a computer display (monitor) to your computer. To connect a computer display If necessary, plug one end of the display's power cord (1) into your display, and the other end into an AC outlet. If you want to connect an analog monitor, plug the display cable (2) (not supplied) into the monitor port (3) a on the computer.
  • Page 74 Using Peripheral Devices If the external computer display is equipped with an HDMI input port, connect one end of an HDMI cable (supplied with selected models only) to the HDMI output port on the computer and the other to the HDMI input port on the computer display.
  • Page 75: Connecting A Multimedia Computer Display

    Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built-in speakers and a microphone to your computer. To connect a multimedia computer display Plug the power cord of your multimedia computer display (1) into an AC outlet. Plug the display cable (2) (not supplied) into the monitor port (3) a on the computer.
  • Page 76: Connecting A Tv

    Set up the TV configuration system. If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device driver provided by Sony for updates.
  • Page 77 ✍ See the manual that came with your TV for more information on installation and use. The HDMI cable carries both video and audio signals. Additionally, you can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and TV using an HDMI connection.
  • Page 78: Connecting A Projector

    Connecting a Projector You can connect a projector (for example, the Sony LCD projector) to your computer. To connect a projector Connect the power cord (1) of your projector into an AC outlet. Plug a display cable (2) (not supplied) into the monitor port (3) a on the computer.
  • Page 79: Selecting Display Modes

    Selecting Display Modes You can select which display to use as the primary monitor when an external display (desktop monitor, etc.) is connected to your computer. The procedure for selecting a display depends on the video controller used in the computer. See the online specifications for detailed information on the video controller.
  • Page 80 Models with the ATI video controller When the computer has an external display connected, you can change the Main/Clone setting as follows: Click Start, All Programs, and Catalyst Control Center. Click CCC. Follow the on-screen instructions to change the settings. See the help file for more information.
  • Page 81: Using The Multiple Monitors Function

    Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
  • Page 82: To Use The Multiple Monitors Function

    To use the Multiple Monitors function To find out which video controller your model includes, see the online specifications. Models with the Intel Graphics Media Accelerator Right-click on the desktop and select Personalize. Click Display Settings. Follow the on-screen instructions to change the settings. ✍...
  • Page 83 Models with the ATI video controller Click Start and Control Panel. Click Adjust screen resolution under Appearance and Personalization. Right-click the number 2 monitor and select Attached. Click OK. At the confirmation prompt, click Yes. ✍ You can also change the S1 button assignment to activate the Multiple Monitors function with the S1 button. To change the S1 button assignment, press and hold the S1 button to display the window for changing the assignment.
  • Page 84: Connecting An External Microphone

    Connecting an External Microphone If you need to use a sound input device (for example, to chat over the Internet), you need to plug in an external microphone (not supplied). To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍...
  • Page 85: Connecting A Universal Serial Bus (Usb) Device

    Connecting a Universal Serial Bus (USB) Device To protect your computer and/or USB devices from damage, observe the following: ❑ When moving the computer with USB devices connected, avoid exposing the USB ports to shock or impact. ❑ Do not put the computer into a bag or carrying case when it has USB devices connected. Connecting a USB Mouse To connect a USB mouse Choose the USB port (1)
  • Page 86: Connecting A Usb Floppy Disk Drive

    Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive Choose the USB port (1) you prefer to use. Plug the USB floppy disk drive cable (2) into the USB port. Your USB floppy disk drive (3) is now ready for use.
  • Page 87: Disconnecting A Usb Floppy Disk Drive

    Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is in a power saving mode (Sleep or Hibernate) may cause the computer to malfunction. To disconnect a USB floppy disk drive ✍...
  • Page 88: Connecting A Printer

    Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port Plug the power cord (1) of your printer into an AC outlet.
  • Page 89: Connecting An I.link Device

    Connecting an i.LINK Device Notes on connecting i.LINK devices ❑ Your computer is equipped with an i.LINK port, which you can use to connect an i.LINK device, such as a digital video camcorder. ❑ The i.LINK port on your computer does not supply power to an external device. If the external device requires external power, be sure to connect it to a power source.
  • Page 90: Connecting A Digital Video Camcorder

    On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible. The Sony digital video camcorder shown here is an example. Your digital video camcorder may need to be connected differently. You cannot access the pictures stored on a Memory Stick when using an i.LINK connection.
  • Page 91: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 92) ❑...
  • Page 92: Setting The Password

    Setting the Password Use one of the BIOS functions to set the password. Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your computer. The power-on password allows you to protect your computer from unauthorized access. Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access.
  • Page 93 To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 94 To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 95: Changing/Removing The Power-On Password

    Changing/Removing the Power-on Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 96 To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 97: Setting Up Your Computer With The Vaio Control Center

    Setting Up Your Computer with the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select the desired control item and change the settings.
  • Page 98: Using The Power Saving Modes

    Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes: Sleep and Hibernate. When using battery power, you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short, regardless of the power management setting you select.
  • Page 99: Using Sleep Mode

    Using Sleep Mode Sleep mode turns off the LCD screen and places the storage device(s) and the CPU into a low power consumption mode. The orange power indicator light blinks slowly in this mode. If you do not intend to use your computer for a long period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
  • Page 100 If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep mode settings. To change the Sleep mode settings Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings under the current power plan.
  • Page 101: Using Hibernate Mode

    Using Hibernate Mode In Hibernate mode, the state of the system is saved on the built-in storage device and power is turned off. Even when the battery runs down, no data will be lost. The power indicator light is unlit in this mode. ✍...
  • Page 102 To return to Normal mode Press the power button. The computer returns to its normal state. If you press and hold the power button for more than four seconds, your computer will turn off automatically. ✍ It takes more time to return to Normal mode from Hibernate mode than from Sleep mode. Customizing Your VAIO Computer...
  • Page 103: Managing Power With The Vaio Power Management

    Managing Power with the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
  • Page 104 VAIO Power Management Viewer You can view performance with the power plan that was modified with the VAIO Power Management. To start the VAIO Power Management Viewer Click Start, All Programs, and VAIO Control Center. Click Power Management and VAIO Power Management Viewer. Customizing Your VAIO Computer...
  • Page 105: Upgrading Your Vaio Computer

    ❑ You should not touch the connectors or open the memory module compartment cover. For the type of module and the amount of memory installed on your model, see the online specifications. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 173).
  • Page 106: Adding And Removing Memory

    Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 107 ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty.
  • Page 108: Removing And Installing A Memory Module

    Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait about an hour until the computer cools down. Unscrew the screw (indicated by the arrow below) on the bottom of the computer and remove the memory module compartment cover.
  • Page 109 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
  • Page 110 Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.
  • Page 111: Viewing The Amount Of Memory

    Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
  • Page 112: Precautions

    Precautions Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Handling the LCD Screen (page 113) ❑ Using the Power Source (page 114) ❑ Handling Your Computer (page 115) ❑ Handling the Built-in MOTION EYE Camera (page 117) ❑...
  • Page 113: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
  • Page 114: Using The Power Source

    ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 115: Handling Your Computer

    Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
  • Page 116 If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information ❑ Make sure you disconnect the AC adapter and remove the battery pack before cleaning your computer.
  • Page 117: Handling The Built-In Motion Eye Camera

    Handling the Built-in MOTION EYE Camera ❑ Do not touch the lens protection cover of the built-in MOTION EYE camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in MOTION EYE camera regardless of your computer's power state, as it may cause the camera to malfunction.
  • Page 118: Handling Floppy Disks

    Handling Floppy Disks ❑ Do not open the shutter manually and touch the internal components of the floppy disk. ❑ Keep floppy disks away from magnets. ❑ Keep floppy disks away from direct sunlight and other sources of heat. ❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove it from the floppy disk drive and put it in a storage case.
  • Page 119: Handling Discs

    Handling Discs ❑ Do not touch the surface of the disc. ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc.
  • Page 120: Using The Battery Pack

    ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing. ❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter that are provided with this product.
  • Page 121 ❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short. However, this is normal and does not indicate a malfunction, because the battery pack will gradually discharge over time even when not in use.
  • Page 122: Using Headphones

    Using Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
  • Page 123: Handling The Memory Stick

    Handling the Memory Stick ❑ Do not touch the Memory Stick connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑...
  • Page 124: Handling The Hard Disk

    Handling the Hard Disk The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock, or dust. Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock, or dust, you should be careful when handling your computer.
  • Page 125: Updating Your Computer

    Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑...
  • Page 126: Troubleshooting

    Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/...
  • Page 127 Troubleshooting ❑ Keyboard (page 165) ❑ Floppy Disks (page 166) ❑ Audio/Video (page 167) ❑ Memory Stick (page 171) ❑ Peripherals (page 172)
  • Page 128: Computer

    ❑ Remove any extra memory modules you may have installed since purchase. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer.
  • Page 129 What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. ❑...
  • Page 130: Why Doesn't My Computer Enter Sleep Or Hibernate Mode

    ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 173).
  • Page 131 ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 173).
  • Page 132 What should I do if I cannot remember the power-on password? If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Sony Support Information (page 173).
  • Page 133: How Can I Change The Boot Device Order

    How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on your computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 134 How do I reduce the volume of the recovery partition? Your built-in storage device* contains the recovery partition where data for the system recovery is stored. If your computer includes a built-in flash memory storage drive, you might want to reduce the volume of the recovery partition by following these steps: See the online specifications to find out about your storage device configuration.
  • Page 135: How Do I Check The Volume Of The Recovery Partition

    How do I check the volume of the recovery partition? Your built-in storage device contains the recovery partition where data for the system recovery is stored. To check the volume of the recovery partition, follow these steps: Click Start, right-click Computer, and select Manage. Click Disk Management under Storage in the left pane.
  • Page 136: System Security

    System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet to download the updates.
  • Page 137: Battery

    Troubleshooting Battery How do I find the battery charging status? See Charging the Battery Pack (page 24). When is my computer using AC power? When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? ❑...
  • Page 138 Troubleshooting Should I be concerned that the installed battery pack is warm? No, it is normal for the battery pack to be warm when it is powering your computer. Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode.
  • Page 139: Built-In Motion Eye Camera

    Built-in MOTION EYE Camera Why does the viewer window show no images or poor-quality images? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑...
  • Page 140 Troubleshooting Why does movie playback show dropped frames when my computer is running on the battery? The battery pack is running out of power. Connect your computer to an AC power source. Why do the images captured by the built-in MOTION EYE camera flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed.
  • Page 141 Troubleshooting Why is the video input from the built-in MOTION EYE camera suspended for a few seconds? The video input may be suspended for a few seconds if: ❑ a shortcut key with the Fn key is used. ❑ the CPU load increases. This is normal and does not indicate a malfunction.
  • Page 142: Internet

    ❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑...
  • Page 143: Why Is My Modem Connection Slow

    Troubleshooting Why is my modem connection slow? Your computer is equipped with a V.92/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, do any of the following: ❑...
  • Page 144: Networking

    Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...
  • Page 145: What Should I Do If I Cannot Access The Internet

    What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
  • Page 146: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 147: Bluetooth Technology

    Bluetooth Technology The following Q & A entries apply to models with the Bluetooth function only. See the online specifications to find out whether the Bluetooth function is available on your model. What should I do if other Bluetooth devices cannot find my computer? ❑...
  • Page 148 What should I do if I cannot find the Bluetooth device I want to communicate with? ❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for more information. ❑...
  • Page 149: Why Is My Bluetooth Connection Slow

    Why is my Bluetooth connection slow? ❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other.
  • Page 150 Troubleshooting Why can't I use the Bluetooth function when I log onto my computer as a user with a standard user account? The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer as a user with administrative rights.
  • Page 151: Optical Discs

    Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Remove the disc from the optical disc drive.
  • Page 152 What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 153 Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the drivers.
  • Page 154 What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? This Q & A entry applies to selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and Writing Optical Discs (page 39) to find out about the supported disc media.
  • Page 155 What should I do if I cannot write data to DVD media? ❑ Make sure you are using the correct DVD recordable media. ❑ Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of DVD recordable media do not work.
  • Page 156: Display

    Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 98) ❑...
  • Page 157: Why Doesn't My Screen Display A Video

    What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Make sure you are using an HDCP-compliant display. The copyright protected contents are not displayed on a non-HDCP compliant display.
  • Page 158 What should I do if the LCD brightness of my screen changes? ❑ The LCD brightness setting, adjusted with the Fn+F5/F6 keys, is temporary and may be restored to the original setting when your computer returns to Normal mode from Sleep or Hibernate mode. To save your preference for the brightness, follow these steps: Right-click the power status icon on the taskbar and select Power Options.
  • Page 159: How Do I Run Windows Aero

    What should I do if the external display remains blank? If you cannot change the display output with the Fn+F7 keys, you need to change the settings for the external display with the VAIO Control Center. To change the settings, launch the VAIO Control Center, select the control item for the external display, and then click to select the check box for changing the options to detect the external display.
  • Page 160: Printing

    Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 161: Microphone

    Troubleshooting Microphone What should I do if my microphone does not work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
  • Page 162: Mouse

    Mouse What should I do if my computer does not recognize my mouse? ❑ Make sure your mouse is securely plugged into the port. ❑ Restart your computer with your mouse connected. What should I do if the pointer does not move when I use my mouse? ❑...
  • Page 163: Speakers

    Speakers What should I do if my external speakers do not work? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑...
  • Page 164: Touch Pad

    Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad ❑ Make sure that a mouse is not connected to your computer. ❑...
  • Page 165: Keyboard

    Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 166: Floppy Disks

    Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: Close all programs that are accessing the floppy disk drive.
  • Page 167: Audio/Video

    ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
  • Page 168: How Do I Change The Sound Output Device

    How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: Click Start and Control Panel. Click Hardware and Sound. Click Manage audio devices under Sound. On the Sounds tab, click to cancel the Play Windows Startup sound check box. Click OK.
  • Page 169 What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? ❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.
  • Page 170 How do I output the Dolby Digital or DTS sound through an HDMI-compatible device? To output the Dolby Digital or DTS sound from a disc through an HDMI-compatible device connected to your computer, follow these steps: Click Start and Control Panel. Click Hardware and Sound.
  • Page 171: Memory Stick

    Use of recorded music requires permission from the copyright holders. Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources. Can I copy images from a digital camera using a Memory Stick? Yes, and you can view video clips that you have recorded with Memory Stick-compatible digital cameras.
  • Page 172: Peripherals

    Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.
  • Page 173: Support Options

    This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ http://www.sony.ca/support/...
  • Page 174 VAIO Update When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and security information is posted on the support web site. Click the VAIO Update notice to open the VAIO Support web site and view the information.
  • Page 175 For customers in Latin American countries or areas Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, have the following information readily available: Your VAIO computer model You can find it at the lower right corner of the display on the computer.
  • Page 176 ❑ Chile: 800-261-800 02-754-6333 (from mobile phones) ❑ Colombia: 358-1251 (in Bogota) 01-8000-94-00-11 ❑ Mexico: 5002-9819 (in Mexico City) 01-800-759-7669 (in other cities) ❑ Panama: 800-2050 800-7669 (800-SONY) ❑ Peru: 0-801-1-7000 511-6100 ❑ Venezuela: 0-800-1-SONY-00 (0-800-1-7669-00) Support Options...
  • Page 177: Trademarks

    Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. SD Logo is a trademark. SDHC Logo is a trademark. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license.
  • Page 178 Trademarks MultiMediaCard is a trademark of MultiMediaCard Association. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified.
  • Page 179 © 2009 Sony Corporation...

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