Bissell PROHEAT PRO-TECH #1699 Repair Manual
Bissell PROHEAT PRO-TECH #1699 Repair Manual

Bissell PROHEAT PRO-TECH #1699 Repair Manual

Service center repair guide

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POWERSTEAMER® PROHEAT PRO-TECH™
#1698's, #1699's, & #7920's
Service Center Repair Guide

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Summary of Contents for Bissell PROHEAT PRO-TECH #1699

  • Page 1 POWERSTEAMER® PROHEAT PRO-TECH™ #1698’s, #1699’s, & #7920’s Service Center Repair Guide...
  • Page 2: Table Of Contents

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide TABLE OF CONTENTS How to use this Repair Guide UL Recommended High Voltage Test Using the Servicing Platform Preliminary Diagnostic Checks Functional Systems Check Taking the Unit Apart Troubleshooting the Flow System Lower Handle Issues Heater Issues ClearView®...
  • Page 3: How To Use This Repair Guide

    PowerSteamer® ProHeat™ Series Service Center Repair Guide HOW TO USE THIS REPAIR GUIDE The instructions in this Repair Guide pertain to the Bissell PowerSteamer ProHeat (#1698) and the Bissell ProHeat ClearView(#1699). The information identifies those parts and components which are most likely to cause problems in the operation of the unit. Using easy-to- understand diagnostic procedures and step-by-step repair and/or replacement instructions, you will be able to identify and repair a wide variety of common repair problems.
  • Page 4: Using The Servicing Platform

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide USING THE SERVICING PLATFORM Begin by placing the unit on the Servicing Platform. Servicing Platform should fit securely under the unit and raise its wheels off the servicing surface. PRELIMINARY DIAGNOSTIC CHECKS Test the trigger mechanism.
  • Page 5 issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Check seals on Clear Water Tank and Solution Tank. If necessary, re-seat or replace seals. Check valve action on Clear Water Tank and Solution Tank by depressing them with your finger. The valve should move up and down. Replace if necessary. Check position and condition of gaskets at nozzle window top and motor duct.
  • Page 6: Functional Systems Check

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Manually rotate motor shaft to determine that motor, brush and pump are moving smoothly and quietly. Remove any debris which may be hindering the free movement of these components. FUNCTIONAL SYSTEMS CHECK Fill tank bladder and solution bottle 1/2 full with clean water.
  • Page 7: Taking The Unit Apart

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide TAKING THE UNIT APART Unplug the unit. Recline the handle backwards fully. Turn SmartMix to "normal" traffic setting. Remove the Solution and Clean Water Tanks. Remove clear flow indicator cap, red spinner and filter. Remove the two screws in the nozzle window and lift the front of the window straight up to remove.
  • Page 8: Troubleshooting The Flow System

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Check lines for evidence of pinching and restricted flow. Straighten and un-pinch lines as necessary. ( See base photo page 18) After removing housing, check that the SmartMix piston is still positioned within the main housing.
  • Page 9: Lower Handle Issues

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide LOWER HANDLE ISSUES Handles must be reassembled to ensure that hoses are not pinched. Clear any blockages in the heater inlet and outlet lines with a finishing nail or similar object. To open the heater, remove screws located on its rear panel. HEATER ISSUES Check heater function by attaching a 120-volt source to heater terminals and waiting 30 seconds -- unit should get hot.
  • Page 10: Motor Replacement Procedure

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Make certain the background window has its tabs placed properly. Make certain the gasket is in place on top of the background window. MOTOR REPLACEMENT PROCEDURE Remove main housing. Rotate upholstery duct back towards handle, letting it rest against the handle. Without disassembling them, remove and set aside the flow indicator and the spray tips by releasing the tabs and pressing them forward.
  • Page 11 issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Remove the four screws on the motor cover. Rock the motor duct out of position. Lift out the motor. Disconnect all wires. Remove, clean and save the two gaskets on the motor. Clean any debris from motor cover top and bottom area.
  • Page 12 issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Attach the "hot" and "neutral" terminals onto the new motor. Turn the motor so that the "ground" terminal is oriented downward. Loop the wires around the bottom of the motor, then out the three motor vents at the rear of the motor cradle (NOT where the shaft comes through).
  • Page 13 issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Replace the spray tips. Replace the flow indicator by pulling the two tubes downward and making sure the flow indicator is seated snugly. Replace all tubing and wiring in its proper position. See full size photo of base - page 18. Put the upholstery duct into its proper position, making sure the tab on its underside is nested into the mating ribs on the motor cover.
  • Page 14: Putting The Unit Back Together

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide PUTTING THE UNIT BACK TOGETHER Follow the assembly diagram to ensure that all parts are replaced properly. SEE PAGE 18 Make sure the foot pedal is in the proper position. The SmartMix should be properly loaded into the main housing. This is done by first turning the SmartMix knob to the "water only"...
  • Page 15 issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Clean any debris from the flow indicator. Insert with post up, then lightly tighten flow indicator cap. Make sure the rope gasket for the window is in place on the housing. Also, check to see that the rubber gasket is in place at the top of the window.
  • Page 16: Pump Replacement

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide PUMP REPLACEMENT Unplug the unit. Remove the two solution tanks. Remove spray tips from guides. Remove the brush and cog belt by removing the screw from the orange retaining collar. Remove belt from pulley. Remove all lines and tubes from pump unit.
  • Page 17 issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Place stretch belt on new pump. Re-seat new pump into position and screw into place (4 screws). Reattach tubing Reattach brush, cogbelt, and retainer arm. Screw orange retaining collar back in place. Reset spray tips.
  • Page 18: Wiring Diagram

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Wiring Diagram Printed February, 2001 1/30/2004 (Revision 1)
  • Page 19: Overhead View Of Base

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Overhead View of Base Printed February, 2001 1/30/2004 (Revision 1)
  • Page 20: Lower Handle Disassembly

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Lower Handle Disassembly 1. Remove the two screws located near the bottom of the tool caddy on the back of the machine. 2. Remove the two bolts and nuts that go through the upper part of the tool caddy and handle assembly.
  • Page 21: Circuit Board Replacement

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Circuit Board Replacement 1. Disassemble lower handle assembly according to instructions on page nineteen. 2. Remove the black circuit board wire from the power switch (this is the black wire that runs from the switch to the circuit board). 3.
  • Page 22: Speed Sensor Replacement

    issell PowerSteamer® ProHeat™ Series Service Center Repair Guide Speed Sensor Replacement 1. Remove the main housing according to instructions on page six. 2. Remove the right side wheel (held in place by an E-clip on the end of the axle). 3.

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