Belkin OmniView User Manual

Belkin OmniView User Manual

Remote ip manager
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Summary of Contents for Belkin OmniView

  • Page 1: User Manual

    Control your computer or KVM switch through a web Control browser—from anywhere OmniView ® Remote IP Manager User Manual F1DE101H...
  • Page 2: Table Of Contents

    Table of Contents Overview ...1 1-1 Introduction and Package Contents ...1 1-2 Features Overview ...2 1-3 Equipment Requirements ...4 1-4 Systems Supported ...5 1-5 Specifications ...6 1-6 Remote IP Manager Diagram ...7 Installation ...8 2-1 Hardware Installation ...9 2-2 Device Setup ...12 2-3 Software Installation ...13 2-4 Configuration via Serial Interface ...14 2-5 Using your Remote IP Manager ...15...
  • Page 3 Table of Contents 4-4 KVM Settings ...44 • User Console ...45 • Keyboard/Mouse ...48 • Video ...50 • KVM Ports ...51 4-5 Device Settings ...52 • Network ...52 • Dynamic DNS ...54 • Security ...56 • Certificate ...58 • Serial Port ...60 •...
  • Page 4: Overview

    RIPM, and for expert troubleshooting advice in the unlikely event of a problem. We appreciate your business and are confident that you will soon see for yourself why over 1 million Belkin OmniView products are in use worldwide.
  • Page 5: Features Overview

    1-2 Features Overview • Remote Access The RIPM provides remote access to your KVM configuration and all connected servers. It also sets up to provide remote access to an individual computer or server. • Digital Users The RIPM allows one digital user to access and control connected KVM switches and servers.
  • Page 6 Flash upgrades allow you to obtain the latest firmware updates for your RIPM. These firmware updates ensure that the RIPM is compatible with the latest devices and hardware and are free for the life of the RIPM. Visit www.belkin.com for upgrade information and support.
  • Page 7: Equipment Requirements

    1-3 Equipment Requirements Hardware Requirements • OmniView Series Remote IP Manager (included) • PS/2 Cable Kit (included) • VGA Cable (included) • Mini-USB Cable (included) • 5V DC, 2A Power Supply (included) • Keyboard, monitor, and mouse • Connection to network using 10/100Base-T Ethernet port (RJ45) •...
  • Page 8: Systems Supported

    7.x and above; ® ® UNIX ; Mac OS X v10.0 and above (requires KVM); ® ® Solaris 8.x and above (with Sun adapter—Belkin part# F1DE083) ™ ™ Browsers Supported • Microsoft Internet Explorer 6.0 and above ® • Netscape Navigator ®...
  • Page 9: Specifications

    1-5 Specifications Part Number: Power: No. of Users Supported: Keyboard Emulation: Mouse Emulation: Monitors Supported: Resolution Support: Maximum Remote Bandwidth: Keyboard Input: Mouse Input: Monitor Port: CPU USB Port: Network Connection: Encryption Modes: Authentication Support: Protocol Support: Serial Device Port: LED Indicators: Enclosure: Dimensions:...
  • Page 10: Remote Ip Manager Diagram

    Serial Device Port Front of Unit Back of Unit Network Connection Reset Console Port Button Keyboard Port Overview Connection LED Link/Activity LED Console CPU/KVM Switch VGA Port VGA Port CPU/KVM Switch Keyboard Port Console CPU/KVM Switch Mouse Mouse Port Port...
  • Page 11 2-1 Hardware Installation Typical RIPM Configuration with a Computer Typical RIPM Configuration with a KVM Switch ������� ��� ���� ����� ����� ����� �� ������ ��� ����� ��� ����� � � � � ���� ����� ����� ����� ��� Installation ��� �����...
  • Page 12: Installation

    Warning: Before attempting to connect anything to the RIPM or your computer(s), please ensure that all your computer equipment and devices are powered off. Belkin Corporation is not responsible for damage caused by your failure to do so. Step 2 Connecting your Console to the RIPM Fig.
  • Page 13 2-1 Hardware Installation Step 3 Option 1: Connecting the RIPM to a KVM Switch (Host System) ������� ��� ���� ����� ����� ����� �� ������ ��� ����� ��� ����� � � � � ���� ����� ����� ����� ��� Fig. 3 Step 3...
  • Page 14 USB port on your computer. See Fig. 5. 5.1 Connect the provided power supply into an available power outlet. 5.2 Connect the barrel plug into the power jack on the RIPM. See Fig. 6. 5.3 Turn on your KVM switch or computer. Installation...
  • Page 15: Device Setup

    There are two ways to set up and configure the RIPM. You can use the device-setup software provided on the CD enclosed in the box, or you can connect a serial interface cable to the RIPM and use terminal software (e.g., HyperTerminal ® Note: Belkin recommends using the device-setup software provided. Installation...
  • Page 16: Software Installation

    2-3 Software Installation Device-Setup Software The software contained on the enclosed CD will help to configure the RIPM to your network so that you can access it remotely. 1. Connect the RIPM to your computer via local network. Start the setup tool from the CD-ROM on the computer where the RIPM is installed.
  • Page 17: Configuration Via Serial Interface

    2-4 Configuration via Serial Interface To configure the RIPM via serial interface, a null modem cable is required (provided). Connect the null modem cable to the “Serial 01” port on the RIPM and the other end to the serial port on the computer. The serial interface needs to be adjusted with the parameters as shown below: Parameter Bits/second...
  • Page 18: Using Your Remote Ip Manager

    In order to access the remote host system using a securely encrypted connection, you need a browser that supports the HTTPS protocol. Strong security is only ensured by using a 128-bit key length. Parameter Value Login administrator Password belkin Installation -enabled web browser. You ™...
  • Page 19: The Remote Console

    The RIPM has a built-in administrator account that has all permissions to administrate your RIPM: Note: Your web browser has to be able to accept cookies; otherwise, login is not possible. Parameter Value Login administrator Password belkin The Remote Console...
  • Page 20: Remote Ip Manager Interface

    3-2 Remote IP Manager Interface The Remote Console is the redirected screen, keyboard, and mouse of the remote host system in which the RIPM is installed. The web browser that is used for accessing the RIPM must supply a Java Runtime Environment version 1.1 or higher.
  • Page 21: Mouse, Keyboard, And Video Configuration

    3-3 Mouse, Keyboard, and Video Configuration Between the RIPM and the host, there are two interfaces available for transmitting keyboard and mouse data: USB and PS/2 (available separately). The correct operation of the remote mouse depends on several settings, which will be discussed in the following subsections.
  • Page 22: Auto-Mouse-Speed And Mouse Synchronization

    Video Settings panel to set up the picture. The shape of the mouse pointer has a significant influence on the pointer detection. Belkin recommends that you use a simple, but common, pointer shape. In most cases, the detection and synchronization of animated pointer shapes is likely to fail.
  • Page 23: Host System Mouse Settings

    3-3 Mouse, Keyboard, and Video Configuration Host System Mouse Settings The host’s operating system knows various settings for the mouse driver. While the RIPM works with accelerated mice and is able to synchronize the local- with the remote-mouse pointer, the following limitations may prevent this synchronization from working properly: •...
  • Page 24: Recommended Mouse Settings

    XP (all versions) Mac OS X Sun Solaris Linux In general, Belkin recommends the usage of a mouse via USB. Choose USB without mouse sync. Belkin recommends using the single-mouse mode. Adjust the mouse settings either via “xset m 1” or by using the CDE Control Panel to set the mouse to “1:1, no acceleration”.
  • Page 25: Navigation

    The buttons on the top allow you to navigate within the front end (see Table for details). The lower-left frame contains a navigation bar that allows you to switch between the different sections of the RIPM. Task-specific information, which depends on the section you have chosen before, is displayed within the right frame.
  • Page 26: Remote Console Status Line

    In general, there is no need to change mouse settings. • Single-/Double-Mouse Modes Choose this mode to switch between the single-mouse mode (where only the remote-mouse pointer is visible) and the double-mouse mode (where remote-and local-mouse pointers are visible and must be synchronized).
  • Page 27 3-4 Remote Console Control Bar • Scaling Allows you to scale down the Remote Console. You can still use both the mouse and keyboard; however, the scaling algorithm will not preserve all display details. • Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer as explained in the “Mouse, Keyboard, and Video Configuration”...
  • Page 28 3-4 Remote Console Control Bar • Local Cursor Offers a list of different cursor shapes from which to choose for the local-mouse pointer. The selected shape will be saved for the current user and activated the next time this user opens the Remote Console. The number of available shapes depends on the Java Virtual Machine (JVM)—versions 1.2 and higher offer the full list.
  • Page 29 3-4 Remote Console Control Bar Video Settings through the Remote Console 1. Brightness Controls the brightness of the picture. 2. Contrast Controls the contrast sharpness of the picture. 3. Clock Defines the horizontal frequency for a video line and depends on the video mode.
  • Page 30 3-4 Remote Console Control Bar The Remote Console Mapping Sequence Soft Keyboard Opens up the menu for the soft keyboard. Show Pops up the soft keyboard. The soft keyboard is necessary in the event that your host system runs a completely different language and country mapping than your administration machine.
  • Page 31 3-4 Remote Console Control Bar Local Keyboard Used to change the language mapping of your browser machine running the Remote Console applet. Normally, the applet automatically determines the correct value. However, depending on your particular JVM and your browser settings, this is not always possible. A typical example is a German localized system that uses a US-English keyboard mapping.
  • Page 32 3-4 Remote Console Control Bar The Remote Console The status line shows both the Remote Console and the connection state. The size of the remote screen is displayed on the left. The value in brackets describes the connection to the Remote Console. “Norm” means a standard connection without encryption;...
  • Page 33 3-4 Remote Console Control Bar A remote user has exclusive access. You may not access the remote host via the Remote Console unless the other user disables this option. The outer-right button displays the state of the “Monitor Only” settings. The “Monitor Only”...
  • Page 34: Resetting The Remote Ip Manager To Factory Settings

    4. Power down your server (the computer to which the RIPM is locally connected). 5. Unplug the power supply from the RIPM as well as the “CPU/KVM switch” port cables and the network cable. 6. Reconnect the cables and power up your server.
  • Page 35: Remote Control

    4-1 Remote Control KVM Console Remote Console Preview To open the KVM console, click on the menu entry on the left or on the console picture on the right. To refresh the picture, click the “Refresh” button. Telnet Console The RIPM firmware features a Telnet gateway that enables a user to connect to the RIPM via a standard Telnet client.
  • Page 36: Menu Options

    4-1 Remote Control Replace the IP address with the one that was assigned to the RIPM during installation. You will then be prompted for the username and password information in order to log in to the device. The credentials that need to be entered for authentication are identical to those of the web interface.
  • Page 37: Virtual Media

    4-2 Virtual Media Floppy Disk This feature is for uploading and transferring image files. This option allows you to upload a binary image (example.img) with a maximum size of 1.44MB to the RIPM. This image will be emulated to the host as a USB device. All other formats need to be transferred using the drive-redirection feature.
  • Page 38: Cd-Rom Image

    4-2 Virtual Media CD-ROM Image Use Image on Windows Share (SAMBA). To include an image from a Windows Share, select “CD-ROM” from the submenu. You must provide the following information in order to mount the selected image properly: 1. Share Host The server name or its IP address.
  • Page 39 4-2 Virtual Media Upload a CD-ROM Image Step 1: Open and run the drive-redirection software. Step 2: When the drive-redirection software has connected, leave this window open and go to the CD-ROM image in the Virtual Media section of the RIPM interface.
  • Page 40 IP addresses and device names. Otherwise, the RIPM may not be able to access the referenced image file properly and will leave the given file un-mounted (displays an error message instead). Belkin recommends that you use the correct values and repeat this step, if necessary.
  • Page 41: Drive Redirection

    USB sticks, can be redirected. You can even configure your remote machine to be able to write data to a local disc. *Note: Belkin does not recommend enabling write support when redirecting hard disks and is not responsible for data lost or corrupted during this process.
  • Page 42 Please use this feature only when you are completely confident that you can to do so safely. Note: Belkin does not recommend enabling write support when redirecting hard disks and is not responsible for data lost or corrupted during this process.
  • Page 43: Options

    4-2 Virtual Media 6. Establish drive redirection by pressing the “Connect” button once. If all the settings are correct, the status bar displays that the connection has been established, the “Connect” button is disabled, and the “Disconnect” button is enabled. In the event of an error, the status line shows the error message.
  • Page 44: Creating An Image

    4-2 Virtual Media Creating an Image Floppy Images UNIX and UNIX-Like Operating Systems (OS) ® To create an image file, make use of “dd”. This is one of the original UNIX utilities and is included in every UNIX-like OS (UNIX, Sun Solaris, Linux). To create a floppy image file, copy the contents of a floppy to a file.
  • Page 45: User Management

    4-2 Virtual Media CD-ROM/ISO 9660 Images UNIX and UNIX-Like OS To create an image file, make use of “dd”. This is one of the original UNIX utilities and is included in every UNIX-like OS (UNIX, Sun Solaris, Linux). To create a CD-ROM image, copy the contents of the CD-ROM to a file. You can use the following command: dd [ if=/dev/cdrom ] [ of=/tmp/cdrom.image ].
  • Page 46: Change Password

    4-3 User Management Menu Options Change Password In order to change your password, enter the new password in the upper entry field. Retype the password in the field below. Click “Apply” to submit your changes.
  • Page 47: Users

    To guarantee an acceptable response time, Belkin recommends that you do NOT exceed a total of 25 users connected to the RIPM at the same time. The memory space that is available on the RIPM depends on the configuration and usage of the RIPM (log file entries, etc.).
  • Page 48: Kvm Settings

    4-4 KVM Settings User Console The following settings are user-specific. That means the administrator can customize these settings for every user separately. Changing the settings for one user does not affect the settings for the other users. 1. Remote Console Settings for User This selection box displays the user ID for which the values are shown and for which the changes will take effect.
  • Page 49 4a. Start in Monitor Mode This setting lets you select the initial value for the monitor mode. By default, the monitor mode is disabled. If you switch it on, the Remote Console window starts in read-only mode. 4b. Start in Exclusive-Access Mode This enables the exclusive-access mode at Remote Console startup.
  • Page 50 4-4 KVM Settings 6. Remote Console Button Keys The button keys allow simulating keystrokes on the remote system that cannot be generated locally. This might be necessary if there is a key missing or if the local operating system of the Remote Console is unconditionally catching a keystroke.
  • Page 51: Keyboard/Mouse

    4-4 KVM Settings Keyboard/Mouse 1. Host Interface The Host Interface enables the interface to which the mouse is connected. You can choose “Auto” for automatic detection, “USB” for a USB mouse, or “PS/2” for a PS/2 mouse. Note: To use the USB and/or PS/2 interface, you need to connect the correct cabling between the managed host and the managing device.
  • Page 52 4-4 KVM Settings 4. Mouse Speed • Auto Mouse Speed Use this option if the mouse settings on the host use an additional acceleration setting. The RIPM detects the acceleration and speed of the mouse during the mouse-sync process. • Fixed Mouse Speed Use this option for a direct translation of mouse movements between the local and the remote pointer.
  • Page 53: Video

    4-4 KVM Settings Video To set the options (see below), click the “Apply” button. 1. Local Video Port Settings Enable Local Video Port This option monitors the local video output of the RIPM, and indicates whether it is active and passing through the incoming signal from the host system.
  • Page 54: Kvm Ports

    It is possible to select the number of ports used by the connected KVM switch, and you may assign each port a name. In order to provide KVM-port switching through the RIPM, key combinations have to be defined for the ports.
  • Page 55: Device Settings

    4-5 Device Settings Network The “Network Settings” panel (shown below) allows you to change network-related parameters, as explained below. Once applied, the new network settings take effect immediately. Warning: Changing the network settings of the RIPM could result in a loss of network connection.
  • Page 56 4-5 Device Settings 2. Network Miscellaneous Settings 2a. Remote Console and HTTPS Port This is the port number at which the RIPM’s Remote Console server and HTTPS server are listening. If left empty, the default value will be used. 2b. HTTP Port This is the port number at which the RIPM’s HTTP server is listening.
  • Page 57: Dynamic Dns

    4-5 Device Settings Dynamic DNS A freely available Dynamic DNS service (dyndns.org) can be used in the following scenario: Dynamic DNS Scenario You can reach the RIPM via the IP address of the DSL router, which is dynamically assigned by the provider. Since the administrator does not know the IP address assigned by the provider, the RIPM connects to a special dynamic DNS in regular intervals and registers its IP address there.
  • Page 58 4-5 Device Settings Dynamic DNS Settiings 1. Enable Dynamic DNS This enables the Dynamic DNS service. This requires a configured DNS server IP address. 2. Dynamic DNS Server The RIPM registers itself in regular intervals at this location. At the time of this publication, the dynamic DNS is a fixed setting since only dyndns.org is currently supported.
  • Page 59: Security

    4-5 Device Settings Security 1. Encryption Settings 1a. Force HTTPS If this option is enabled, access to the Web front end is possible using a HTTPS connection only. The RIPM will not “listen” through the HTTP port for incoming connections. In the event that you want to create your own SSL certificate that can be used to identify the RIPM, please refer to the “Certificate”...
  • Page 60 4-5 Device Settings 2d. IP/Mask Specifies the IP address or IP-address range for which the rule applies. In the following examples, the number concatenated to an IP address with a “ / ” represents the number of valid bits of the given IP address that will be used.
  • Page 61: Certificate

    4-5 Device Settings Certificate Certificate Settings The RIPM uses the Secure Socket Layer (SSL) protocol for any encrypted network traffic between itself and a connected client. During the connection establishment, the RIPM must expose its identity to a client using a cryptographic certificate.
  • Page 62 4-5 Device Settings 1. Common Name This is the network name of the RIPM once it is installed in the user’s network (usually the fully qualified domain name). It is identical to the name that is used to access the RIPM with a web browser but without the prefix “http://”.
  • Page 63: Serial Port

    If you have a special modem, or if your modem is connected to a local telephone switch that requires a special dial sequence in order to establish a connection to the public telephone network, you can change this setting by using a new string.
  • Page 64 Telnet console or a standard Telnet client to connect to the RIPM. For more information about the Telnet interface, refer to the “Telnet Console” section. Note: Check www.belkin.com for a list of compatible modems. Menu Options...
  • Page 65: Intelligent Platform Management Interface (Ipmi)

    4-5 Device Settings Intelligent Platform Management Interface (IPMI) The RIPM IPMI facilities provide an additional way to power the system on or off or to perform a hard reset. Furthermore, these facilities allow you to view an event log of the host system and the status of some system sensors (e.g., temperature).
  • Page 66: Date And Time

    4-5 Device Settings Menu Options Date and Time This link refers to a page where the internal real-time clock of the RIPM can be set up. You can adjust the clock manually or use a Network Time Protocol (NTP) time server. Without a time server, your time setting will not be persistent, so you must adjust it each time the RIPM loses power for more than a few minutes.
  • Page 67: Authentication

    4-5 Device Settings Authentication The RIPM lets you either use a local authentication or keep the information in a central Lightweight Directory Access Protocol (LDAP) or in a Remote Authentication Dial-In User Service (RADIUS) server. For LDAP or RADIUS, you must specify some information in the Authentication Settings panel.
  • Page 68 4-5 Device Settings 1f. User Search Sub-Filter Here you can refine the search for users that should be known to the RIPM. 1g. Active Directory Domain This option represents the active directory domain that is configured in the Microsoft Active Directory server. This option is only valid if you have chosen a Microsoft Active Directory as the LDAP server type.
  • Page 69 4-5 Device Settings 2d. Accounting Port The port the RADIUS server listens to for accounting requests. The default value is #1813. 2e. Timeout Sets the request time-to-live in seconds. The time-to-live is the time to wait for the completion of the request. If the request job is not completed within this interval of time, it is canceled.
  • Page 70: Event Log

    4-5 Device Settings Event Log Important events like a login failure or a firmware update are logged to a selection of logging destinations (see Figure 6-33). Each event belongs to an event group, which can be activated separately. The common way to log events is to use the internal log list of the RIPM.
  • Page 71: Snmp Settings

    4-5 Device Settings 1b. SNMP Settings Simple Mail Transfer Protocol (SMTP) Logging Enabled With this option, the RIPM is able to send email to an address entered into the email-address text field in Event Log Settings. These mails contain the same description strings as the internal log file, and the mail subject is filled with the event group of the occurred log event.
  • Page 72: Maintenance

    4-6 Maintenance Menu Options Device Information This section contains a summary of information about this RIPM and its current firmware and allows you to reset the RIPM. The data file for support allows you to download the RIPM data file with specific support information. This is an eXtensible Markup Language (XML) file with customized support information, e.g., the serial number.
  • Page 73: Event Log

    4-6 Maintenance Event Log The “Event Log” list includes the events that are kept by the RIPM, extended by the event date, a short event description, and an IP address indicating the origin of the event request. You may use the text buttons “Prev” and “Next” to browse the data.
  • Page 74: Update Firmware

    A new firmware update is a binary file that must be downloaded from the Belkin website. If the firmware file is compressed (i.e., if the file suffix is .zip), you must unzip it before you can proceed. In the Windows operating system, you can use WinZip (located on the Web at http://www.winzip.com/) to decompress your...
  • Page 75: Unit Reset

    4-6 Maintenance Unit Reset This section describes methods used to reset specific parts of the device. This involves the keyboard and mouse, the video display of the computer attached to the RIPM, and the RIPM itself. To activate newly updated firmware, you must reset the RIPM.
  • Page 76: Troubleshooting Guide

    Login on the RIPM fails. Verify both your user login and your password. The default username is “administrator”, and the default password is “belkin”. Make sure that your web browser is configured to accept cookies. The RIPM’s Remote Console window does not open.
  • Page 77 “Resetting the Remote IP Manager to Factory Settings” section on page 31 of this User Manual. Please check www.belkin.com for additional troubleshooting and a list of hardware that is compatible with the RIPM. Note: If any of these solutions do not remedy the situation, please call technical...
  • Page 78: Information

    Belkin Corporation warrants the Belkin product for two years. What will we do to correct problems? Product Warranty. Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product). What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin Corporation for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin Corporation...
  • Page 79 6-0 Information Belkin Corporation reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin Corporation for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin Corporation, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment.
  • Page 80 +44 (0) 1933 31 2000 fax © 2006 Belkin Corporation. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. Mac OS and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

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