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SMC Networks EZ Connect SMC7003USB V.2 User Manual

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EZ Connect
ADSL USB Modem
N
High-speed Internet access over existing phone lines
N
One RJ-11 ADSL port
N
Delivers USB plug-and-play installation
N
Supports full-rate DMT connection
(8 Mbps downstream, 1 Mbps upstream)
N
Supports economical G.lite connection
(1.5 Mbps downstream, 512 Kbps upstream)
N
Graphic interface for ADSL connection management

User Guide

SMC7003USB V.2

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Summary of Contents for SMC Networks EZ Connect SMC7003USB V.2

  • Page 1: User Guide

    High-speed Internet access over existing phone lines One RJ-11 ADSL port Delivers USB plug-and-play installation Supports full-rate DMT connection (8 Mbps downstream, 1 Mbps upstream) Supports economical G.lite connection (1.5 Mbps downstream, 512 Kbps upstream) Graphic interface for ADSL connection management User Guide SMC7003USB V.2...
  • Page 3 EZ Connect ADSL USB Modem User Guide From SMC’s EZ Connect line of feature-rich SOHO solutions 38 Tesla Irvine, CA 92618 Phone: (949) 679-8000 April 2003 Pub. # 150000039500A R01...
  • Page 4 38 Tesla Irvine, CA 92618 All rights reserved. Printed in Taiwan Trademarks: SMC is a registered trademark; and EZ Connect ia a trademark of SMC Networks, Inc. Other product and company names are trademarks or registered trademarks of their respective holders.
  • Page 5 IMITED ARRANTY Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller.
  • Page 6 * SMC will provide warranty service for one year following discontinuance from the active SMC price list. Under the limited lifetime warranty, internal and external power supplies, fans, and cables are covered by a standard one-year warranty from date of purchase. SMC Networks, Inc. 38 Tesla Irvine, CA 92618...
  • Page 7 FCC - Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with instructions, may cause harmful interference to radio communications.
  • Page 8 OMPLIANCES Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the REN of all the devices on any one line should not exceed 5.0. If too many devices are attached, they may not ring properly.
  • Page 9 EC Conformance Declaration - Class B SMC contact for these products in Europe is: SMC Networks Europe, Edificio Conata II, Calle Fructuós Gelabert 6-8, 2 08970 - Sant Joan Despí, Barcelona, Spain. This information technology equipment complies with the requirements of the Council...

  • Page 10: Safety Compliance

    OMPLIANCES Industry Canada - Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications. Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques,”...
  • Page 11 11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten Sie es vom Stromnetz trennen. Somit wird im Falle einer Überspannung eine Beschädigung vermieden. 12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder Flüssigkeiten in das Gerät gelangen. Dies könnte einen Brand bzw. elektrischen Schlag auslösen. 13.
  • Page 12 OMPLIANCES viii...

  • Page 13: Table Of Contents

    Introduction ........1-1 Key Features ..........1-3 Hardware Installation .
  • Page 14 ABLE OF ONTENTS Upgrading the Modem Software ....6-1 Troubleshooting ......A-1 You Cannot Connect to the Network .

  • Page 15: Introduction

    HAPTER NTRODUCTION The EZ Connect ADSL USB Modem (SMC7003USB V.2) provides high-speed Internet access over existing phone lines by making use of previously unused frequency bandwidth above the voice band. By placing ADSL (Asymmetric Digital Subscriber Line) signals above the frequency of the voice signal, ADSL service can coexist on the same line with your telephone service.
  • Page 16 NTRODUCTION This plug-in ADSL modem provides an always-on digital connection that eliminates dial-up delays, and transparent reconnection when initiating any network request. Full support for the ATM protocol also provides access to a wide range of advanced transport features, including support for real-time video, and other multimedia services requiring guaranteed Quality of Service (QoS).

  • Page 17: Key Features

    Key Features • High-speed Internet access over existing phone lines • Full-rate DMT connection (8 Mbps downstream, 1 Mbps upstream) and economical G.lite connection (1.5 Mbps downstream, 512 Kbps upstream) • Multiprotocol encapsulation of all network protocols, including TCP/IP, Novell’s IPX, and Windows NetBEUI for complete access to the Internet and corporate resources •...
  • Page 18 NTRODUCTION...

  • Page 19: Hardware Installation

    After unpacking the EZ Connect ADSL USB Modem, check the contents of the box to be sure you have received the following components: N EZ Connect ADSL USB Modem (SMC7003USB V.2) N 1 USB cable, modem to computer (Type B to Type A)

  • Page 20: Hardware Description

    The following figure shows the components of this modem: USB Port (Type-B) Figure 2-1. EZ Connect ADSL USB Modem EZ Connect ADSL/USB Modem SMC7003USB V.2 RJ-11 Port Power LED (Green ) Data LED (Green)

  • Page 21: Led Indicators

    LED Indicators The EZ Connect ADSL USB Modem has two LEDs on the top panel, one is marked “Data” and the other “Power.” The operational status of the modem is indicated by the LED conditions listed below Status Data Flashing Power Power Requirements USB devices can be either self-powered or bus-powered.

  • Page 22: System Requirements

    ARDWARE NSTALLATION System Requirements The EZ Connect ADSL USB Modem requires the following PC features to operate: • A host PC that supports the Universal Serial Bus • 32 MB of RAM and 10 MB of hard disk space • Windows 98, 98SE, 2000, XP, or Macintosh 9.x •...

  • Page 23: Connecting The System

    2. Insert the USB cable’s Type-B plug (square end) into the modem’s USB port. 3. Install the driver best suited for your connection needs as described in the next chapter. ONNECTING THE Voice Splitter SMC7003USB V.2 Data YSTEM...
  • Page 24 ARDWARE NSTALLATION...

  • Page 25: Driver Installation

    RIVER The CD supplied with the package contains the software drivers available for the EZ Connect ADSL USB Modem. Note: DO NOT plug the device to your computer directly before driver installation. Follow the instructions to install the driver and connect the modem properly.

  • Page 26: Windows 98/98Se/2000/Xp

    RIVER NSTALLATION Windows 98/98SE/2000/XP You may find that the instructions here do not exactly match your version of Windows. This is because these steps and screenshots were created from Windows 2000. The installation of Windows 98, 98SE and XP are similar, but not identical, to Windows 2000.
  • Page 27 98/98SE/2000/XP INDOWS 3. The Welcome screen will open. Click Next to continue. 4. After viewing the license agreement, click Accept.
  • Page 28 5. During installation, the system will display a screen to ask you to plug in the modem. Plug in the device now. Note: Connect the SMC7003USB V.2 to the computer using the supplied USB cable. Insert the rectangular end (Type-A) of the USB cable into the USB port of your PC.
  • Page 29 7. After your computer restarts, the “Finished” screen will appear to indicate successful completion of the installation process. Click Finish. Note: Regardless of the driver type installed, the installation procedure will automatically configure the TCP/IP settings to acquire IP addressing information from the service provider via DHCP. 98/98SE/2000/XP INDOWS...

  • Page 30: Macintosh 9.X

    RIVER NSTALLATION Macintosh 9.x 1. Start up your PC with the modem connected. 2. Insert the CD-ROM that comes with the EZ Connect ADSL USB Modem into your CD drive. 3. Select the language version you want to install, and double-click to open the chosen folder.
  • Page 31 ACINTOSH 5. The Welcome screen will appear as shown on below; click Continue. 6. Select the location to install the software, and click Select.
  • Page 32 RIVER NSTALLATION 7. Click Start to continue. 8. Click Quit to finish driver installation.

  • Page 33: Uninstallation In Macintosh 9.X

    Uninstallation in Macintosh 9.x 1. If you want to uninstall the driver and SMC7003USB control panel, insert the CD-ROM that comes with the modem into your CD drive. Then repeat step 3 to step 6 in the previous section. 2. Choose Customized Removal and click Start to continue. 3.
  • Page 34 RIVER NSTALLATION 4. Click Quit to close the window. 3-10...

  • Page 35: Tcp/Ip Networking Options

    TCP/IP N Microsoft Windows 98/98SE TCP/IP settings are automatically set up during the software installation process. The following procedure may be used to change TCP/IP settings, if necessary. 1. From your PC desktop, double-click the My Computer icon. 2. From the My Computer window, double-click the Dial-Up Networking icon.
  • Page 36 TCP/IP N ETWORKING PTIONS 4. From the Server Types tab of the SMC Dial-Up PPP Connection window, select the TCP/IP checkbox and click TCP/IP Settings.
  • Page 37 5. The TCP/IP Settings window will appear for you to modify the IP address, Name Server addresses and/or default gateway. Note: Please fill in the information provided by your Internet Service Provider on the above screen. 6. Click OK. 7. The SMC Dial-Up PPP Connection window will reappear. Click OK to close the window.

  • Page 38: Microsoft Windows 2000

    TCP/IP N ETWORKING Microsoft Windows 2000 TCP/IP settings are automatically set up during the software installation process. The following procedure may be used to change TCP/IP settings, if necessary. 1. From your PC desktop, click Start/Settings/Network and Dial-Up Connections. 2. From the Network and Dial-Up Connections window, right-click SMC Dial-Up PPP Connection and select Properties.
  • Page 39 98/98SE ICROSOFT INDOWS 3. From the Networking tab of the SMC Dial-Up PPP Connection Properties window, select Internet Protocol (TCP/IP) and click Properties.
  • Page 40 TCP/IP N ETWORKING 4. The Internet Protocol (TCP/IP) Properties window will appear for you to modify the IP address and DNS Server addresses. Note: Please fill in the information provided by your Internet Service Provider on the above screen. 5. Click OK. 6.

  • Page 41: Microsoft Windows Xp

    Microsoft Windows XP TCP/IP settings are automatically set up during the software installation process. The following procedure may be used to change TCP/IP settings, if necessary. 1. Click Start/Control Panel. 2. Click Network and Internet Connections. 3. The Network Connections window will open as shown above. Double-click the connection for this device.
  • Page 42 TCP/IP N ETWORKING 4. Double-click Internet Protocol (TCP/IP). 5. Fill in the information provided by your Internet Service Provider. Use the spaces on the next page to record the TCP/IP settings. PTIONS...

  • Page 43: Obtain Ip Settings From Your Modem

    6. Select “Obtain an IP address automatically” and “Obtain DNS server address automatically.” Click OK or Close to close each window. TCP/IP Configuration Setting IP Address Subnet Mask Default Gateway Preferred DNS Server Alternate DNS Server Obtain IP Settings from Your Modem Now that you have configured your computer to connect to your modem, it needs to obtain new network settings.
  • Page 44 TCP/IP N ETWORKING 2. In the Command Prompt window, type “IPCONFIG /RELEASE” and press the ENTER key. 3. Type “IPCONFIG /RENEW” and press the ENTER key. Verify that your IP Address is now 192.100.100.xxx (where x is 1 - 14, 16 - 254), your Subnet Mask is 255.255.255.0 and your Default Gateway is 192.100.100.15.

  • Page 45: Macintosh Configuration

    Macintosh Configuration The following instructions will help you to get your network configuration information. Note: Your local ISP will configure your network to the following settings. If there is any problem with these functions, please contact your local ISP for help. ADSL Setup 1.
  • Page 46 TCP/IP N ETWORKING 3. Move the cursor onto the SMC ADSL USB Modem window, and press the “Ctrl” - “1” keys on your keyboard. 4. The Configuration, ATM, and DSL Advanced information fields will appear as shown below. 5. Click the button in the top left corner window.

  • Page 47: Tcp/Ip

    TCP/IP 1. Pull down the Apple Menu. Select Control Panels/TCP/IP to view your TCP/IP information. 2. On the TCP/IP window, make sure “PPP” is selected in the Connect via: field, and “Using PPP Server” is already selected in the Configure field.
  • Page 48 TCP/IP N ETWORKING PTIONS 4-14...

  • Page 49: Communication Settings

    HAPTER OMMUNICATION ETTINGS Dial-Up PPP Connection Once the SMC ADSL USB Modem and software have been installed, the SMC Dial-Up PPP Connection icon will appear on your desktop. To connect to Internet, double-click the short-cut icon. Fill in the User name and Password (which should provided by your Internet Service Provider).

  • Page 50: Connection Information

    OMMUNICATION ETTINGS Connection Information The EZ Connect ADSL USB Modem control panel program provides a quick and easy way to configure and check the performance of the modem and ADSL connection. When open, the monitor window is updated every two seconds. 1.

  • Page 51: Physical Link

    ONNECTION NFORMATION Physical Link The Physical Link screen allows you to review the current state of the EZ Connect ADSL USB Modem and connection. When the green indicator is on in the Link Status field, it indicates that a connection has been made. This indicator blinks while a connection is being established.

  • Page 52: System Information

    OMMUNICATION ETTINGS System Information The System Information screen displays the release number of the EZ Connect ADSL USB Modem driver, the firmware release number, and the control panel version that you are currently using.

  • Page 53: Configuration

    ONNECTION NFORMATION Configuration The Configuration screen displays the modulation settings applicable to your driver. If you need to configure further settings, launch the Communication Settings window by clicking Start/Programs/SMC DSL Modem/ Configure.
  • Page 54 OMMUNICATION ETTINGS The Communication Settings window allows you to select the Encapsulation type of PPPoATM or PPPoE connection, and the modulation settings. • Encapsulation (Default: RFC 2364 PPPoATM LLC Encapsulation) • Modulation (Default: Multimode)
  • Page 55 PGRADING THE Updating to a new version of the software requires removal of the currently installed version. Follow the instructions below to uninstall the current driver version, then go to “Driver Installation” on page 3-1 to install the updated driver. Note: DO NOT unplug the USB cable from your computer until the uninstall process has been completed.

  • Page 56: Upgrading The Modem Software

    PGRADING THE ODEM 2. The Information window will be displayed reminding you not to unplug the USB cable until the uninstall process has been completed. Click OK to continue. 3. A message will display indicating that you can unplug the device. Remove the modem connection now.
  • Page 57 4. The Setup Complete window indicates successful completion of the uninstall process. Click Finish to reboot your computer. 5. After your computer restarts, go to “Driver Installation” on page 3-1 for information on driver installations. PGRADING THE ODEM OFTWARE...
  • Page 58 PGRADING THE ODEM OFTWARE...

  • Page 59: Troubleshooting

    Check the following troubleshooting points before contacting SMC Technical Support. You Cannot Connect to the Network • Check the phone and USB cables for wear or loose wires and replace any defective cables if necessary. Make sure the cable is securely attached to the modem’s RJ-11 port and that the modem is connected to your ADSL service provider via an RJ-11 wall socket or splitter.
  • Page 60 ROUBLESHOOTING...

  • Page 61: Specifications

    ADSL Specifications Standards Conformance Basic ADSL: ANSI T1.413 Issue II (full rate ADSL), ITU G.992.1 (G.dmt), ITU G.992.2 (G.lite), G.994.1 (G.handshake) Transport Protocols: RFC 1557 (IP/ATM), RFC 2364 (PPP/ATM) ATM Attributes: ATM Transmission Convergence, ATM Framing (with traffic shaping), ATM SAR/AAL5, ATM Forum UNI3.1 signalling, ATM UBR Service Class ADSL Service Service Type:...

  • Page 62: Physical Characteristics

    PECIFICATIONS Media Connection USB cable connection to PC -90-ohm shielded USB cable, max length 5 m (16 ft) RJ-11 phone wire connection to ADSL provider PC Requirements Host Interface: USB Specification 1.1 or up System Requirements: A PC and Windows 98, 98SE, 2000, XP, or Mac OS 9.x Physical Characteristics Ports Upstream: 1 USB Type-B...
  • Page 63 Temperature Operating 0 to 40 °C (32 to 104 °F) Storage -40 to 70 °C (-40 to 160 °F) Humidity 5% to 95% (non-condensing) Compliances CE Mark Emissions FCC Class B VCCI Class B Industry Canada Class B EN55022 (CISPR 22) Class B C-Tick - AS/NZS 3548 (1995) Class B Immunity IEC 1000-4-2/3/4/6...
  • Page 64 PECIFICATIONS...
  • Page 65 Asymmetric Digital Subscriber Line (ADSL) One of four DSL technologies. ADSL is designed to deliver more bandwidth downstream (from the central office to the customer site) than upstream. Downstream rates range from 1.5 to 9 Mbps, whereas upstream bandwidth ranges from 16 to 640 Kbps. ADSL transmissions work at distances up to 18,000 feet (5,488 meters) over a single copper twisted pair.
  • Page 66 LOSSARY Dynamic Host Configuration Protocol (DHCP) Issues IP addresses automatically within a specified range to devices such as PCs when they are first powered on. The device retains the use of the IP address for a specific license period that the system administrator can define.
  • Page 67 IEEE 802.3u Defines CSMA/CD access method and physical layer specifications for 100BASE-TX Fast Ethernet. Internet Service Provider (ISP) A company that provides access to the Internet. This may be your local telephone company, or a dedicated Internet service company. Local Area Network (LAN) A group of interconnected computer and support devices.
  • Page 68 LOSSARY RJ-45 Connector A connector for twisted-pair wiring. Splitter A hardware device used in G.dmt to split the data and voice traffic before passing it on to the network and phone system. Transmission Control Protocol/Internet Protocol (TCP/IP) Protocol suite that includes TCP as the primary transport protocol, and IP as the network layer protocol.
  • Page 70 Fax 81-3-5645-5716 61-2-8875-7887; Fax 61-2-8875-7777 91 22 5696 2790; Fax 91 22 5696 2794 97 14 299 4466 Fax 97 14 299 4664 66 2 651 8733 Fax 66 2 651 8737 Model Number: SMC7003USB V.2 Pub. Number: 150000039500A E042003-R01...

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