SMC Networks EliteConnect SMCWHSG14-G User Manual
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SMC Networks EliteConnect SMCWHSG14-G User Manual

802.11g wireless hotspot gateway
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USER GUIDE

EliteConnect™
SMCWHSG14-G
802.11g Wireless Hotspot Gateway

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Summary of Contents for SMC Networks EliteConnect SMCWHSG14-G

  • Page 1: User Guide

    USER GUIDE EliteConnect™ SMCWHSG14-G 802.11g Wireless Hotspot Gateway...
  • Page 2 SMCWHSG14-G User Guide...
  • Page 3 Copyright Notice Copyright © 2005-2015 SMC NETWORKS Inc. All rights reserved. No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission. Disclaimer We shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
  • Page 4 SMC's Limited Warranty Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller.
  • Page 5 Customers must contact SMC for a Return Material Authorization number prior to returning any product to SMC. Proof of purchase may be required. Any product returned to SMC without a valid Return Material Authorization (RMA) number clearly marked on the outside of the package will be returned to customer at customer's expense.
  • Page 6 SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS.

  • Page 7: Table Of Contents

    Table of Contents 1. Introduction ... 4 1-1 Package Contents ... 4 1-2 Features ... 5 1-3 Precautions ... 5 1-4 Outlook ... 5 1-4-1 Top Panel ... 6 1-4-2 Rear Panel ... 7 1-5 Technical Specifications ... 8 1-5-1 Hardware Specifications ...
  • Page 8 3-2-17 DDNS ... 129 3-2-18 LAN Devices ... 131 3-2-19 Syslog ... 133 3-2-20 Session Trace ... 140 3-2-21 Bandwidth ... 141 3-2-22 Secure Remote ... 142 3-2-23 SNMP ... 143 3-2-24 Wireless ... 145 3-2-25 MISCELLANEA ... 149 3-3 System Status ... 150 3-3-1 System ...

  • Page 9: Introduction

    1. Introduction The Wireless Hotspot Gateway is a compact intelligent gateway integrated with a four-port port-based VLAN switch. It provides Plug’ Play Internet access, advanced security and network management. The Wireless Hotspot Gateway is designed for service providers, system integrator or hotspot venue operator without backend-RADIUS-Server to have integrated solution for rapid deployment, which can start hotspot service quickly and easily and enhance service performance.

  • Page 10: Features

    1-2 Features Wireless data rates up to 54Mbps Supports 100 Simultaneous Users IP Plug and Play (iPnP) Comprehensive security 64/128-bit WEP encryption WPA encryption IP/URL filtering Intelligent Management Built-in AAA (Authentication/Accounting/Authorization) and Billing mechanism Note: The "PnP" Function only can be used with TCP/IP-based Network. 1-3 Precautions Never remove or open the cover.

  • Page 11: Top Panel

    1-4-1 Top Panel The top panel of the Wireless Hotspot Gateway is shown below. Figure 1-2 Wireless Hotspot Gateway Top Panel SMCWHSG14-G...

  • Page 12: Rear Panel

    LEDs Indication State Description POWER The Wireless Hotspot Gateway is not receiving electrical power. Green The Wireless Hotspot Gateway is receiving electrical power. The Wireless Hotspot Gateway status is defective. Green The Wireless Hotspot Gateway status is complete. Green (Blinking) During firmware upgrades, this system LED will blink. Port has not established any network connection.

  • Page 13: Technical Specifications

    1. RS-232: Reserve for manufacture use. 2. LAN (1-4): The rear panel supports four auto-sensing RJ-45 ports and all ports can be auto-switched to MDI-II connections. The LAN ports used for linking hosts or other network devices. The individual port can be either connected to 100BaseTX networks or 10BaseT networks.
  • Page 14 LED Indicators One POWER LED One WAN 10/100M Link/Activity LED Four LAN 10M/100M Link/Activity LEDs One Wireless Link/Activity LED One System LED Power Requirement External Power Adapter Input: 100-240 VAC, 50/60 Hz Output: 5V, 2A Environment Conditions Operating Temperature: 0 to 50°C Storage Temperature: -10 to 60°C Operating Humidity: 10~80% non-condensing Storage Humidity: 10% to 90% non-condensing...

  • Page 15: Software Specifications

    1-5-2 Software Specifications Networking • IEEE802.3 10BaseT Ethernet • IEEE802.3u 100BaseTX Fast Ethernet • IEEE802.3af Power over Ethernet • IEEE802.11b Wireless LAN • IEEE802.11g Wireless LAN • Supports 100 Simultaneous Users • IP Plug and Play (iPnP) • HTTP Proxy Support •...
  • Page 16 Security and Firewall • Layer 2 Isolation Security • SSL User Login page/ Configuration Page • SSL Administration • VPN Pass through (IPSec/PPTP) • Customize SSL Certificate • Pass Through IP/MAC/URL Address • Restricted Destination Filtering IP/URL • VPN (IPSec/PPTP) Pass through •...

  • Page 17: Installation

    The followings are instructions for setting up the Wireless Hotspot Gateway. Refer to the illustration and follow the simple steps below to quickly install your Wireless Hotspot Gateway. Wall-Mounting The Wireless Hotspot Gateway can be wall-mounted on a wall by applying the two mounting brackets on screws.

  • Page 18: Connecting The Antennas

    2. Mount the device in the rack, using three rack-mountings screws. Note: If the screws are not properly anchored, the strain of the cables connected to the Wireless Hotspot Gateway rear panel connectors could pull out the Wireless Hotspot Gateway from the wall.
  • Page 19 ISP Requirements Verify whether your ISP use fixed or dynamic IP. If it is a fixed IP, be sure to get the IP from your ISP. For dynamic IP, which is mostly used, the PC will get the IP automatically whenever it hooks up on the modem.

  • Page 20: Getting Start

    Getting Start 1. Place the Wireless Hotspot Gateway and AG-200E Printer on a flat work surface. 2. Connect the Ethernet cable to the Wireless Hotspot Gateway’s LAN port. 3. Connect the other end of the Ethernet cable to the AG-200E Account Generator Printer’s RJ45 port. 4.
  • Page 21 2-2 POE (Power over Ethernet) Application Figure 2-6 POE Connection Note: To use the SMCWHSG14-G’s POE feature, follow the instructions for your specific POE device. SMCWHSG14-G...

  • Page 22: Configuring The Wireless Hotspot Gateway

    3. Configuring the Wireless Hotspot Gateway Setting Wizard Step 1: Start your browser, and then enter the factory default IP address 192.168.2.1 in your browser’s location box. Press Enter. Figure 3-1 Web Browser Location Field (Factory Default) Step 2: The Wireless Hotspot Gateway configuration tools menu will appear. In the Username and Password field, type the factory default user name admin and password smcadmin and click Login.
  • Page 23 Figure 3-4 System Quick View Click on reset button to clear the username and password data. Note: This Web agent is best viewed with IE 5.0 or Netscape 6.0 and above browsers. If you would like to change the password please see Step 10. Username and Password can consist of up to 20 alphanumeric characters and are case sensitive.
  • Page 24 Step 3: Internet Connection Setting Select the appropriate Internet connection type to connect to your ISP. Figure 3-5 Internet Connection Setting Screen DHCP Client The device can work as a DHCP client. This allows the device to obtain the IP address and other TCP/IP settings from your ISP.
  • Page 25 Static IP Setting If Static IP Setting is selected, then this screen will appear. Enter the IP address information provided by your ISP. Figure 3-7 Internet Connection Setting Screen—Static IP Setting Item Default IP Address 0.0.0.0 Enter the IP address provided by your ISP. Subnet Mask 0.0.0.0 Enter the subnet mask for the IP address.
  • Page 26 PPPoE (Point-to-Point Protocol over Ethernet) If “PPPoE” is selected, then this screen will appear. Enter the username, password and other major fields. Figure 3-8 Internet Connection Setting Screen—PPPoE Setting Item Default Enter the user name provided by your ISP. The user name can consist Username Empty of up to 80 alphanumeric characters and is case sensitive.
  • Page 27 Item Default Connect on Demand and Max Idle Time Connect on You can configure your Wireless Hotspot Gateway to cut your Enable Demand connection with your ISP after a specified period of time (Max Idle Time). If you have been disconnected due to inactivity, Connect on Demand enables your Wireless Hotspot Gateway to automatically re-establish your connection as soon as you attempt to access the Internet again.
  • Page 28 PPTP Client (Point-to-Point Tunneling Protocol) If “PPTP” is selected, then this screen will appear. Fill out all the information provided by your ISP. Figure 3-9 Internet Connection Setting Screen—PPTP Client Setting Item Default My IP Address Empty Enter the PPTP local IP address provided by your ISP. Enter the PPTP local Subnet Mask IP address for the IP My Subnet Mask Empty...
  • Page 29 Item Default Enter the PPTP server Gateway IP address provided by your Gateway IP Address Empty ISP. PPTP Server IP Address Empty Enter the PPTP server IP address provided by your ISP. Enter the user name provided by your ISP. The user name Username Empty can consist of up to 80 alphanumeric characters and is case...
  • Page 30 Step 4: Wireless Setting This page allows you to define ESSID, Channel ID and WEP/WPA encryption for wireless connection. Figure 3-10 Wireless Setting Screen Item Default ESSID Wireless The ESSID is the unique name that is shared among all points in a wireless network.
  • Page 31 Step 5: E-mail Server Setting Wireless Hotspot Gateway allows an extra Email server parameter to forward the subscriber’s E-mail. Figure 3-11 E-mail Service Setting Screen Item Default Description Email Server Redirect Disables or enables email server redirect function. To prevent some subscriber’s original Email server may protect by firewall or NAT network.
  • Page 32 Step 6: Authentication Service Setting Figure 3-12 Authentication Service Setting Screen Item Default Built-in Authentication/ No Authentication No Authentication) SMCWHSG14-G Description Yes― Wireless Hotspot Gateway provides Authentication for service provider to build up an Internet service without any extra authentication software.
  • Page 33 Step 7: Billing Profile Setting The function is used to setup a billing profile. A billing profile is a description of how you want to charge your customer. Figure 3-13 Billing Profile Setting Screen Item Default Description Time to Finish Options: Time to Finish or Accumulation. Service Time to Finish―...
  • Page 34 Item Default Description Currency Enter the appropriate currency unit or currency symbol. Number of Enter the billing decimal value. The field maximum value is 3. decimals places 01~03 The index number of billing profile. In Wizard setup, we provide only 3 billing profile.
  • Page 35 Button B Button A Button C Figure 3-15 Account Generator Printer Step 9: Accounting Setting Three-buttons Printer Setting Figure 3-16 Accounting Setting Screen (Three Buttons Printer) SMCWHSG14-G...
  • Page 36 Figure 3-17 Billing Profile Setting Screen Item Default Button A~ C Printout Number of copies to print This function allows you to produce custom bill based on your requirements. Click “I want to setup the web-based accounting now if exclusive printer cannot work” to open the “Web-based Account Generator Setting”...
  • Page 37 Web-based Account Generator Setting Figure 3-18 Web-based Account Generator Setting Screen Item Default Description Billing Profile (Button Define each button’s billing profile. Select one billing profile by A~C) clicking in the list box. Printout Number of copies to The system allows you to print all your bills. Select one print number of copies by clicking in the list box.
  • Page 38 Item Default Description Password account Enter the password for web-based account generator. The password can consist of up to 80 alphanumeric characters and is case sensitive. Confirm Empty Enter the password for confirmation. Click on button to preview and operate account generator panel. Button A Figure 3-19 Account Generator Panel Click on button to create a new account.
  • Page 39 Figure 3-20 Example-Acc c ount Printout SM M CWHSG14-G...
  • Page 40 Click “View Account List” to display current account information. Figure 3-21 Account List Click on refresh button to update the account list page. The field name button in this list show that this list can be sorted in ascending/descending order according to the corresponding field name.
  • Page 41 Customize Printout Text This function allows you to produce custom bill based on your requirements. Figure 3-22 Customize Printout Text Setting Screen Click the button to displays the account on the screen as it would appear when printed. SMCWHSG14-G...
  • Page 42 Figure 3-23 Example- PC-connected printer Printout (Time to Finish) Figure 3-24 Example- PC-connected printer Printout (Accumulation) SMCWHSG14-G...
  • Page 43 Figure 3-25 Example- Account Generator Printer Printout (Time to Finish) Figure 3-26 Example- Account Generator Printer Printout (Accumulation) SMCWHSG14-G...
  • Page 44 Figure 3-27 Example-Post-paid Printout SMCWHSG14-G...
  • Page 45 Step 10 : System Settin Figure 3-28 System Se Item Default Usern name admin Passw word admin Confir Empty Syste m date and time YYYY/MM/DD HH:MM:SS Secur re Administrator IP All Addre Click the b button to save the e settings then th etting Screen Description Enter the user n...

  • Page 46: Advanced Setup

    Advanced Setup The Advanced Setting enables you to configure advanced settings related to accessing the Internet, including, System WAN/LAN Server Authentication RADIUS Billing Accounting Credit Card Keypad 10. Customization 11. Pass Through 12. Filtering 13. Share 14. Portal Page 15. Advertisement 16.
  • Page 47 3-2-1 System Define the Wireless Hotspot Gateway System configuration. Figure 3-30 System Setting Screen SMCWHSG14-G...

  • Page 48: System

    Figure 3-31 System Setting Screen Item Default System/Host Name Empty Domain Name Empty Location Information Empty Date/Time System Date (Year/Month/Day) Date System Time (Hour:Minute:Second) Time SMCWHSG14-G Description The system name can consist of up to 40 alphanumeric characters. The Domain name can consist of up to 80 alphanumeric characters.
  • Page 49 Item Default NTP Setting Disable Server IP/Domain Name Empty Time Zone GMT-12:00 Select the appropriate time zone for your location. Update Time 0 hours Disable Daylight Saving Time Month/Day NAT (Network Address Translation) Enable User Session Limited Enable,30 IP Plug and Play (iPnP Enable Technology) Layer 2 Isolation Security...

  • Page 50: Wan/Lan

    Item Default SSL Certificate Default Click Apply button to save the new settings. Click Apply button, then Restart dialog box will appear. Click Apply to restart the system. Figure 3-32 Restart Dialog Box 3-2-2 WAN/LAN Figure 3-33 WAN/LAN Setting Screen Click Apply button to save the new settings.
  • Page 51 Figure 3-34 Restart Dialog Box Device IP (LAN IP) Setting Figure 3-35 Device IP (LAN IP) Setting Item Default IP Address 192.168.2.1 The internal LAN IP address of your Wireless Subscriber Server Gateway. Subnet Mask 255.0.0.0 Enter the subnet mask for the IP address. WAN MAC Address Figure 3-36 WAN MAC Address Setting Item...
  • Page 52 DHCP Client The device can work as a DHCP client. This allows the device to obtain the IP address and other TCP/IP settings from your ISP. If your xDSL/Cable comes with this feature, please enable Use DHCP Client. Figure 3-38 DHCP Client Setting Screen Static IP Figure 3-39 Static IP Setting Screen Item...
  • Page 53 PPPoE Figure 3-40 PPPoE Setting Screen Item Default User Name Empty Enter your PPPoE account name. The user name can consist of up to 80 alphanumeric characters and is case sensitive. Password Empty Enter your PPPoE password. The password can consist of up to 80 alphanumeric characters and is case sensitive.
  • Page 54 Item Default Service Name Empty Enter the service name provided by your ISP. The service name can consist of up to 64 alphanumeric characters and is case sensitive. Connect on Demand and Max Idle Time Connect on Demand Enable You can configure your Wireless Hotspot Gateway to cut your connection with your ISP after a specified period of time Max Idle Time 10 Minutes...
  • Page 55 PPTP Figure 3-41 PPTP Setting Screen Item Default My IP Address Empty My Subnet Mask Empty Gateway IP Address Empty PPTP Server IP Address Empty Username Empty Description A PPTP local IP address for the xDSL/Cable connection (provided by your ISP). Enter the PPTP local IP address for the xDSL/Cable connection.
  • Page 56 Item Default Password Empty PPP MTU Setting 1460 TCP MSS Setting 1400 Connection ID/Name Empty Connect on Demand and Max Idle Time Connect on Demand Enable Max Idle Time 10 Minutes Keep alive and Redial Period Keep alive Disable Redial Period 30 Seconds SMCWHSG14-G Description...

  • Page 57: Server

    3-2-3 Server Figure 3-42 Server Setting Screen Item Default Web Server HTTP Port HTTPS Port Administrator Idle-Timeout 5 Minutes Description Enter the HTTP port number. The HTTP port allowed range is 80 or 8010 to 8060. For access the Wireless Hotspot Gateway system under NAT, please tab the “http://HTTP Port IP Address: Port Number”.
  • Page 58 Item Default DHCP Server Enable To route DHCP through an external server, the administrator needs to DHCP Relay enable the DHCP relay and assign a valid DHCP server IP address. DHCP Server IP Address Empty The Wireless Hotspot Gateway's DHCP server is turned on and running DHCP Server by default when you install it in your network.

  • Page 59: Authentication

    3-2-4 Authentication Figure 3-43 Authentication Setting Screen Item Default Authentication Type Authentication Description Option: No Authentication, Built-in Authentication or User Agreement. No Authentication― Subscriber can direct access the Internet without enter username and password. SMCWHSG14-G...
  • Page 60 Item Default Authentication Type Authentication Current User 1 Min(s) Information Backup Redirect Login Page Empty Code Copy and paste the following HTML Code into your home page to produce redirect subscriber login page. SMCWHSG14-G Description Built-in Authentication― Wireless Hotspot Gateway provides Authentication”...
  • Page 61 Copy and paste the following HTML Code into your home page to produce user agreement login page. Figure 3-44 Preview Redirect Login Page Code Item Default SSL Login Page Disable User Idle Time Out 5 Minutes Click Apply button to save the new settings. Description Enables or disables SSL security of login page.

  • Page 62: Radius Authentication

    3-2-5 RADIUS Authentication Figure 3-45 Authentication Setting Screen SMCWHSG14-G...
  • Page 63 Item Default RADIUS Authentication Disable Option: No Authentication or RADIUS Server. Disable (No Authentication) ― Subscriber can direct access the Internet without enter username and password. Enable (RADIUS Authentication) ― Wireless Hotspot Gateway provides “RADIUS Authentication” for service provider to build up an Internet service with RADIUS server.
  • Page 64 Item Default Retry Frequency ~ The field default value is 3 seconds. Seconds Accounting Service Enable Enables or disables the accounting service. Interim Update Time 5 Minutes Specify the interim update time. Authentication Method CHAP Enter the authentication method of RADIUS server. WISPr Smart Client Enable Disable...

  • Page 65: Billing

    3-2-6 Billing The function is used to setup a billing profile. A billing profile is a description of how you want to charge your customer. Figure 3-46 Billing Setting Screen Item Default Description Pre-Paid Enable The subscribers can access Internet with pre-defined usage time. SMCWHSG14-G...
  • Page 66 If you change billing mode (Pre-paid Post-paid or Post-paid Pre-paid), the system will erase all account and disconnect all on-line users. Figure 3-47 Message Box Item Default Enable Credit Card Service Disable Enables or disables the credit card service. Before you enable credit card service, make sure that your credit service is configured to work and the currency is American dollars.
  • Page 67 Figure 3-48 Credit Service Setting Screen Figure 3-49 Error Dialog Box (Credit Card Service=Enable) Item Default Description Time to Finish Enable The subscriber can access Internet only one time with one account. Once subscriber login, the pre-defined usage time will start until run out even the subscriber stop to access the Internet before run out.
  • Page 68 Item Default Accumulation Accumulation Disable The subscriber can access Internet many times with one account. The system can keep and accumulate every single usage time until the pre-defined usage time run out. Idle Time Out 5 Min(s) The idle time out valid range is 1-1440. If the idle time out is set as 5 minutes, it means if the account doesn’t send packet in 5 minutes, the account will logout automatically.
  • Page 69 Item Default +1~+10 The index number of billing profile. In Advanced setup, we provide 10 billing profile. Active Click on check box, active or inactive the billing profile. Name It is the name of billing profile. The maximum allowed characters length is 12. Account Usage time The duration of the billing period.
  • Page 70 Figure 3-52 Post-paid Procedure Diagram Click Apply button to save the new settings. Click Apply button, the success dialog box appears. Click on Back to return to Billing setting screen. Figure 3-53 Success Dialog Box SMCWHSG14-G...

  • Page 71: Accounting

    3-2-7 Accounting This function allow service provider to generate the subscriber accounts. Figure 3-54 Accounting Setting Screen SMCWHSG14-G...
  • Page 72 Item Default Expiration Un-used account will be 12 hours Enter the number of hours/minutes/days. The field maximum deleted after ~hours value is 30 hours/minutes/days. automatically Accumulation account 3 months Enter the number and select time unit from list box. The field will be deleted after maximum value is 30 month/ days/ hours.
  • Page 73 Figure 3-56 Account Process Diagram Can be replenished by subscriber=Enable Three-Button Printer/ Web-based Account Generator Panel Figure 3-57 Three-Button Printer/ Web-based Account Generator Panel Setting Screen Item Default Button A~C Print to… Account Generator Printer Description Define each button’s billing profile. Select one billing profile by clicking in the list box.
  • Page 74 Item Default Use ~ for Discount Button A, Price Plan based on Disable “Button Presses” Click on button to preview and operate account generator panel. Figure 3-58 Account Generator Panel Figure 3-59 Web-based Account Generator Printout (Time to Finish) SMCWHSG14-G Description Select one button (A~C) by clicking in the list box to assign the base charge and select enable to active the...
  • Page 75 Figure 3-60 PC-connected Printer Printout (Time to Finish) SMCWHSG14-G...
  • Page 76 Figure 3-61 Web-based Account Generator Printout (Accumulation) SMCWHSG14-G...
  • Page 77 Figure 3-62 PC-connected Printer Printout (Accumulation) Note: Before configuring the accounting, you have to setting the billing profile of Web-based account generator panel. SMCWHSG14-G...
  • Page 78 Example: If press 7 times Discount Price Plan based on “Button Presses” is disabled. Figure 3-63 Example 1 Amount: 7 x $2.00= $14.00 Figure 3-64 Account Printout SMCWHSG14-G...
  • Page 79 Discount Price Plan based on “Button Presses” is enabled. The Charge by level is disabled. Figure 3-65 Example 2 Amount: 7 x $ 1 = $ 7.00 SMCWHSG14-G...
  • Page 80 Below is an example of the account printout. Figure 3-66 Account Printout SMCWHSG14-G...
  • Page 81 Discount Price Plan based on “Button Presses” is enabled. Charge by level is enabled. Figure 3-67 Example 3 Amount: 2 x $2.00 + 4 x$ 1.50+1x$1= $11.00 SMCWHSG14-G...
  • Page 82 Below is an example of the account printout. Figure 3-68 Account Printout SMCWHSG14-G...
  • Page 83 Discount Price Plan based on “Button Presses” Figure 3-69 Discount Price Plan Setting Screen Item Default Charge by levels Enable Enables or disables the charge by levels function. Level 1~10 This field displays the level number of charge rate. Conditions When>= The discount condition.
  • Page 84 Figure 3-70 Success Dialog Box SMCWHSG14-G...
  • Page 85 3-2-8 Credit Card Wireless Hotspot Gateway provides three credit card services (Authorize.net, iValidate.net, Secure Pay and Paypal) that allow service provider to authorize, process, and manage credit transactions directly from Internet. Figure 3-71 Credit Card Setting Screen Item Default Authorize.net Version Merchant ID Empty...
  • Page 86 Item Default Need Disable If your Merchant Provider need password to authorize, click the check box to enable this function. Password Empty Enter your Merchant password. Merchant Transaction Empty The Merchant Transaction Key can be obtained directly from “Authorize.net”. The Merchant Transaction Key is similar to a password and is used by the Payment Gateway to authenticate transactions.

  • Page 87: Credit Card

    Item Default Secure Server Address https://www. Enter the secure server address. vious.net/m erchant/proc esscc.asp Secure Pay Merchant ID Empty Enter your Merchant ID. This is a Merchant Identification Number that you’re received from your Merchant Provider. The maximum character of the Merchant ID is 7. Secure Pay Address https://www.
  • Page 88 Figure 3-72 Success Dialog Box SMCWHSG14-G...
  • Page 89 Please follow steps below to pay using credit card. Step 1: Choose Credit Card service on the login page. Select Credit Card Service Click Click Figure 3-73 Login Page SMCWHSG14-G...
  • Page 90 Step 2: Select Service and enter payment information. Figure 3-74 Service & Payment Information Setting Screen (Authorize.net) Item Default Payment Information Credit card number Empty Credit card expiration date Empty Enter Email Address Empty First Name, Last Name….. Empty SMCWHSG14-G Currency: American Dollars Description Enter your credit card number.
  • Page 91 Figure 3-75 Service & Payment Information Setting Screen (iValidate.net) Item Default Payment Information Credit card number Empty Enter your credit card number. Credit card expiration date Empty Enter the credit card expiration date. The allowed format is MMYY. Enter Email Address Empty Enter your email address.
  • Page 92 Step 3: After valid payment information has been provided, the subscriber will obtain one valid account to login or the Figure 3-78 screen will appear. Figure 3-76 User Account Information Figure 3-77 SMCWHSG14-G...

  • Page 93: Keypad

    3-2-9 Keypad Figure 3-78 Keypad Setting Screen SMCWHSG14-G...
  • Page 94 Item Default Use for Pre-Paid Billing The system provides ten user definable hot keys through the use of the + Key plus the 1 through 0 keys across the top of the keypad. Keypad Hot Key +1~+0 It is the combination hot key for keypad application. Billing Profile Select the billing profile you want to assign to the combination hot key.
  • Page 95 Step 2: Click the Keypad in Advanced Setup Menu, define the Billing plan of pre-paid, and click Apply. Figure 3-80 Keypad’s Hot Key Setting Screen Step 3: You can use keypad to create subscriber accounts now. Press keypad hot key and then press Enter.
  • Page 96 Step 4: Subscriber can use this account to access Internet now. Use for Post-Paid Billing Step 1: Click the Billing in the Advanced Setup menu, select enable Post-paid, click Apply. Figure 3-82 Billing Setting Screen Step 2: Click the Keypad in Advanced Setup Menu, Define the billing plan of post-paid, click Apply. Figure 3-83 Keypad’s Hot Key Setting Screen SMCWHSG14-G...
  • Page 97 Step 3: You can use keypad to create subscriber accounts now. Press Enter, a new subscriber account is generated, and the account information should be printed. This account information is including serial number, username, password and account create time. Step 4: When subscriber wants to terminate the Internet service, press *, serial number and then press Enter, a bill should be printed.
  • Page 98 Account Generator Printer Enter the date (MonthDate) PS/2 Keypad Figure 3-86 Keypad’s Hot Key List Daily Account Report Printout Press ABCAA Billing Profile Purchase Unit Figure 3-87 Daily Account SMCWHSG14-G...
  • Page 99 Mont thly Account Re eport Printout ure 3-88 Monthly Syst tem Status Repo ort Printout Figure 3-8 89 System Status ABCBB Billing Profi Purchase Unit y Account Press ABCC s Report Printout MCWHSG14-G...
  • Page 100 Netw work Report Prin n tout Press BCAB Figure 3-90 Network Re e port Printout SMCWH HSG14-G...

  • Page 101: Customization

    3-2-10 Customization Login Page The Wireless Hotspot Gateway provides three different login page formats, including standard, redirect, advanced and frame format. Standard For some service providers, they may hope to have a customize subscriber’s login page to the users. This function helps them to realize the ideal. The page elements are including login page title, background color, subtitle etc.
  • Page 102 Item Default Copyright Enable The copyright is allowed the administrator to input a paragraph in the subscriber login page for copyright information. The maximum character of the copyright is 80. Background Color FFFFFF The background text color can be specified color. For the specified text color format please views the color grid.
  • Page 103 Redirect This allow service provider to redirect the subscriber’s browser to a specified home page. Figure 3-94 Redirect Login Page Setting Screen Copy and paste the following HTML Code into your home page to produce redirect subscriber login page. Figure 3-95 Redirect Login Page Code Screen SMCWHSG14-G...
  • Page 104 Advanced This function allow user to design login page of Wireless Hotspot Gateway. Figure 3-96 Advanced Login Page Setting Screen Item Default Welcome Slogan Welcome The maximum allowed characters length is 80. Page Background None The page background can be none or specified color. For the background color format please views the color grid.
  • Page 105 Figure 3-97 Color Gird Frame If “Frame” is selected the subscriber login page will be separate into Top Frame and Bottom Frame. Bottom Frame is a default format for username and password input, Top Frame is allowed to be specified a URL to link. www.caesarpark.com Figure 3-98 Frame Login Page Setting Screen Item...
  • Page 106 Figure 3-9 99 Example-Logi Logo This fun ction allows serv vice provider to u upload the custo the stand dard login page and account prin ntout of PC-conn Figure e 3-100 Logo Set efault File Pa Enter t he file pathname k Apply button t Clic o save the logo f...
  • Page 107 Figure 3-101 Logo Setting Screen Figure 3-102 Login Page SMCWHSG14-G...
  • Page 108 Information Window This function allow service provider can decide whether they want an “Information Window” pop-up on subscriber PC when authenticate successful or not and specified text of information window. Subscriber can type “http://1.1.1.1/info” to open the information window again or enter “http://1.1.1.1/logout”...
  • Page 109 Figure 3-104 Example-Login Page Screen Figure 3-105 Information Window Billing Type=Time to Finish Can be replenished by subscriber=Disable Figure 3-106 Information Window Billing Type=Time to Finish Can be replenished by subscriber=Enable SMCWHSG14-G...
  • Page 110 Figure 3-107 Information Window Billing Type=Accumulation Can be replenished by subscriber=Disable Figure 3-108 Information Window Billing Type=Accumulation Can be replenished by subscriber=Enable SMCWHSG14-G...
  • Page 111 Figure 3-109 Information Window Super Subscriber Account (Default username=”super” & password=”super”) Figure 3-110 Logout Successfully Dialog Box Billing Type=Accumulation Figure 3-111 Alarm Dialog Box1 SMCWHSG14-G...
  • Page 112 Account Printout This function allow service provider to specified text of account printout. Figure 3-112 Account Printout Customization Setting Screen SMCWHSG14-G...
  • Page 113 Click Apply button to save the new settings. Click Apply button, the success dialog box appears. Click on Back to return to Account Printout Customization setting screen. Figure 3-113 Success Dialog Box Figure 3-114 PC-connected Printer Printout SMCWHSG14-G...
  • Page 114 Figure 3-115 Account Generator Printer Printout Figure 3-116 Account Generator Printer Printout SMCWHSG14-G...
  • Page 115 Credit Card Standard Login Page This function allow service provider to customize the additional credit card message for the standard login page. Figure 3-117 Credit Customization Setting Screen Figure 3-118 Standard Login Page (Enable Credit Card Service=enable) SMCWHSG14-G...
  • Page 116 Figure 3-119 Billing Setting Screen SMCWHSG14-G...

  • Page 117: Customer Information

    Service Selection Page This function allow service provider to customize the additional credit card message for the standard login page. Customer Information Figure 3-120 Service Selection Page Setting Screen (Authorize.net) SMCWHSG14-G...
  • Page 118 Figure 3-121 Service Selection Page Setting Screen (iValidate.net) SMCWHSG14-G...
  • Page 119 Figure 3-122 Service Selection Page Setting Screen (Secure Pay) SMCWHSG14-G...
  • Page 120 Figure 3-123 Service Selection Page (Authorize.net) SMCWHSG14-G...
  • Page 121 Figure 3-124 Service Selection Page (iValidate.net) SMCWHSG14-G...
  • Page 122 Figure 3-125 Service Selection Page (SecurePay) SMCWHSG14-G...
  • Page 123 Successful Page Figure 3-126 Successful Page Setting Screen SMCWHSG14-G...
  • Page 124 Figure 3-127 Example-Successful Page Fail Page This function allow service provider to customize the message for the fail page. Figure 3-128 Fail Page Setting Screen Click Apply button to save the new settings. SMCWHSG14-G...
  • Page 125 Figure 3-129 Fail Page Click Apply button, the success dialog box appears. Click on Back to return to Credit Card Customization setting screen. Figure 3-130 Success Dialog Box SMCWHSG14-G...
  • Page 126 User Agreement Page This function allow user to design user agreement page of Internet Subscriber Server. Figure 3-131 User Agreement Page Setting Screen Figure 3-132 User Agreement Page SMCWHSG14-G...

  • Page 127: Pass Through

    3-2-11 Pass Through This function allow administrator to set some special devices pass through the Wireless Hotspot Gateway system. Because some network devices might be constructed under the Wireless Hotspot Gateway. However these devices needn’t be checked and authorized. The Wireless Hotspot Gateway provides a pass through list and the administrator can control which devices can be pass through with authentication.
  • Page 128 Item Default Pass Through Disable Enable s or disables the Desti ination URL/IP A Address Pass T Through URL o or Website Empty Enter the URL Pag “http://w www.yahoo.com” is 50. Start IP Address Empty Enter th he start IP addre End I P Address Empty...

  • Page 129: Filtering

    3-2-12 Filtering Filtering allows the system administrator to have a list of restricted destinations, which is useful to block specified Internet websites or Intranet areas. Figure 3-134 Filtering Setting Screen Item Default Filtering Disable Enables or disables filtering function. HTTP Message The Web Site Enter the http message.
  • Page 130 Item Defa ault Restric ct Destination URL or r Website Enter t he URL Page of such lik ke “http://www.ya URL Pa age is 50. Start IP P Address Emp Enter th he start IP addre End IP P Address Enter th he end IP addres IP Add...

  • Page 131: Share

    3-2-13 Share This feature allows sharing the network devices after subscriber successful login. Figure 3-136 Share Device Setting Screen Item Default Share LAN resource Disable Enables or disables share LAN resource function. Resource Name Empty Enter the device name. The maximum character of the resource name is 30.

  • Page 132: Portal Page

    Note: 1. You must use the “Search IP” method to search for a device on the network. Please follow steps below to search your device. Click Start, and then click Search. Click Computers or People. Click “A computer on the network”. In Computer, type the IP address of the device you want to find.

  • Page 133: Advertisement

    3-2-15 Advertisement The system allow service provider to input 10 URL links for advertisement link purpose. Figure 3-139 Advertisement URL Link Setting Screen Item Default Frequency One Time One Time Only—One Time Only means to send the advertisement link Only once after the subscriber Login.

  • Page 134: Walled Garden

    Click Apply button, the success dialog box appears. Click on Back to return to Advertisement URL Link setting screen. Figure 3-140 Success Dialog Box 3-2-16 Walled Garden We prepare ten URL links that allows subscriber to access the specific Web pages even they didn’t have a username or password.
  • Page 135 Figure 3-141 Walled Garden SMCWHSG14-G...
  • Page 136 Name Figure 3-142 Login Page Item Link 1~10 Name The name is allowed user to set the prompt string in user customize login page. The maximum allowed characters length is 80. URL 1~10 The input format can be “http://www.yahoo.com”. The maximum character of the Link# is 200.

  • Page 137: Ddns

    3-2-17 DDNS The DDNS service (Dynamic Domain Name Service), an IP Registry provides a public central database where information such as email addresses, host names, IP addresses etc. can be stored and retrieved. This solves the problems if your DNS server uses an IP associated with dynamic IP addresses. When the ISP assigns the Wireless Hotspot Gateway a new IP, the Wireless Hotspot Gateway must inform the DDNS server the change of this IP so that the server can update its IP-to-DNS entry.
  • Page 138 Item Default Force to update every 1 day ~day(s) when WAN IP address keeps no change 01~03 Active Disable Click the Update Status Now button to do manual update. Settings Enter the account information of DDNS Server. Status YY/MM/DD HH:MM:SS: Service Provider Dyndns.org (www.dyndns.org)

  • Page 139: Lan Devices

    Click Apply button, the success dialog box appears. Click on Back to return to DDNS setting screen. Figure 3-145 Success Dialog Box 3-2-18 LAN Devices Administrator can direct remote control to LAN Devices via the Wireless Hotspot Gateway implemented the feature. Figure 3-146 LAN Devices Setting Screen Item Default...
  • Page 140 1440. Item Default Device Name Empty The LAN device name. The maximum character of the device name is 20. Virtual Port The virtual port number valid range is 60001 to 60050 or 5900 to 5910. Device IP Address Empty Enter the IP address of LAN device in the format “xxx.xxx.xxx.xxx” Device Server Port Enter the server port of LAN device.

  • Page 141: Syslog

    3-2-19 Syslog The function allows the device to transmit event messages to your syslog server or your email address for monitoring and troubleshooting. Syslog Setting Figure 3-147 Syslog Setting Screen Item Default Syslog Disable Enables or disables the syslog server function. Syslog on LAN Server IP Address Empty...
  • Page 142 Item Default Syslog on WAN Server 1 IP Address Empty Enter IP address of first syslog server. Server 2 IP Address Empty Enter IP address of second syslog server. Send to Email Disable Enables or disables the send to e-mail function. E-mail Server IP Address or Domain Empty...
  • Page 143 Log Categories Figure 3-149 Log Settings Screen Item Interval Time Syslog Disable Click on check box, send log information to your syslog server. Email Disable Click on check box, send log information to your e-mail address. Description SMCWHSG14-G...
  • Page 144 Item Interval Time System Syslog Information 60 minutes The log included system information would be sent according to specified interval time. Format: (Id, Mac Address) (System Uptime, 0 days 00h:04m:00s) (Location Name, Location Name) (WAN, FrameTxOK, FrameRxOK, FrameTxOK, FrameRxOK, FrameTxError, FrameRxError) (Wireless, FrameRxError) System Boot Notice...
  • Page 145 Item Interval Time Logged-in Users 60 minutes A log included logged-in users information would be sent according to specified interval time. Format: (Id, Mac Address) (Logged-in Users, Type, Number of logged-in users, Start Number, End number) (Username, User IP, User MAC, Interface, Login time, RxData count, TxData count)(…)(…) Type: Dynamic | Super | User agreement | No Authentication If the type of Logged-in user is Super Subscriber, Username...
  • Page 146 Subscriber Trace Relationship Type Event TimeToFinish Finished TimeToFinish Replenished 00:12:00 to S/Nxxxxxx TimeToFinish Deleted Accumulation Finished Accumulation Replenished 00:12:00 to S/Nxxxxxx Accumulation Logout Accumulation Idle-Timeout Accumulation Deleted Accumulation Account Expired PostPaid Logout PostPaid Idle-Timeout PostPaid Deleted PostPaid Finished PostPaid Account Expired Super Idle-Timeout Super...
  • Page 147 Item Interval Time LAN Devices Management Category LAN Devices Information 60 minutes LAN Devices Alarm When device fail Click Apply button to save the new settings. Click Apply button, the success dialog box appears. Click on Back to return to Logs setting screen. Figure 3-150 Success Dialog Box Description A log including current LAN Devices Status will be sent...

  • Page 148: Session Trace

    3-2-20 Session Trace Session Trace is an intelligent function to help service provider to trace every user’s access behavior. When “session trace” is enable , the system will collect information such like destination IP, destination port, source IP, source MAC, source port by every user and send the collected information in text format file to specified TFTP server.

  • Page 149: Bandwidth

    3-2-21 Bandwidth The function enables administrator to limit bandwidth usage on a per user basis (MAC address). That prevents users from consuming a disproportionately large amount of bandwidth so every user gets a fair share of the available bandwidth. Figure 3-152 Bandwidth Setting Screen Item Default Bandwidth...

  • Page 150: Secure Remote

    3-2-22 S Secure Remote This fea ture allows you to create a secu ure connection to PPTP C Client. If “Secure e Remote” is ena abled, the RADI secure c connection. Figure 3-15 53 Secure Remot Item Default Auto- -connect at Disable able the check Start-...

  • Page 151: Snmp

    3-2-23 SNMP The SNMP Agent Configuration screen enables you to access to your device via Simple Network Management Protocol. If you are not familiar with SNMP, please consult your Network Administrator or consult SNMP reference material. You must first enable SNMP on the SNMP Agent Configuration screen.
  • Page 152 Item Default Privileges Read/Write Choose “Read”, “Write”, “Trap Recipients” and “All” for different privileges. The default setting of the entry 2 is “write” and others are “read”. Status Valid/Invalid Chosen “Valid” or “Invalid”. The default setting of entry 1, 2 are valid and others are invalid.

  • Page 153: Wireless

    3-2-24 Wireless Figure 3-155 Wireless Setting Screen SMCWHSG14-G...
  • Page 154 Item Default General Settings The ESSID is the unique name that is shared among all ESSID Wireless points in a wireless network. It is case sensitive and must not exceed 32 characters. Channel Select the channel ID for wireless connection. Select disable to allow wireless station to communicate with Security Disable...
  • Page 155 Item Default This selects which of the Keys the Wireless Hotspot Gateway uses when it transmits. You can change the selected encryption key every now and then to increase the security of your network. Note: You have to configure all WEP keys (1~4), and select one of the four WEP key.
  • Page 156 Item Default This setting determines the size at which packets are Fragmentation fragmented. Enter a setting ranging from 256 to 2432 bytes. 2432 Use a low setting in areas where communication is poor or Threshold where there is a great deal of radio interference. The preamble type is a section of data at the head of a packet that contains information the Wireless Hotspot Preamble Type...
  • Page 157 Click Apply button, the restart dialog box appears. Click on Apply to restart the system. Figure 3-156 Restart Dialog Box This operation will load the default manufacturer configuration to the system. All this page (Wireless) configuration setup will be replaced by default settings. 3-2-25 Account Generator Figure 3-157 Account Generator Printer Setting Screen SMCWHSG14-G...

  • Page 158: System Status

    Figure 3-158 Application System Status Display Wireless Hotspot Gateway system basic status, including, System Account List Account Log Current User DHCP Clients Session List LAN Devices Figure 3-159 System Status Item Screen SMCWHSG14-G...

  • Page 159: System

    3-3-1 System The System Information Menu displays current system basic information including the service connection message, host name, LAN, WAN, DHCP Configuration, DNS, E-mail Redirection, SSL Certificate, network traffic Information and the system firmware version number. Figure 3-160 System Status Screen SMCWHSG14-G...
  • Page 160 Figure 3-161 System Status Screen SMCWHSG14-G...

  • Page 161: Account List

    3-3-2 Account List You can display a list of all the account information on this device. This table includes the username, password, usage time, time created, login time, expiration time and status. Figure 3-162 Account List Click on refresh button to update the account list page. Click the column button to sort the column in ascending/descending order.

  • Page 162: Account Log

    3-3-3 Account Log The account log shows the accounts’ log information. Figure 3-163 Account Log This allow you to export the account logs to a text file format. (export.log) Click on Clear Log to remove all account log entries. Click on refresh button to update the account log page. Click the column button to sort the column in ascending/descending order.

  • Page 163: Current User

    3-3-4 Current User Display the current logged-in subscribers’ status. It allow service provider to disconnect any subscribers. Figure 3-164 Current User List Figure 3-165 Current User List (super account) Figure 3-166 Current User List (No Authentication) Click on refresh button to update the current user list page. Click the column button to sort the column in ascending/descending order.

  • Page 164: Dhcp Client

    3-3-5 DHCP Clients The DHCP client table shows the current DHCP users on the LAN. Figure 3-167 Current User Screen 3-3-6 Session List The remote site administrator could monitor the real time usage status of Wireless Hotspot Gateway via this page. Figure 3-168 Session List Screen SMCWHSG14-G...

  • Page 165: Lan Devices

    3-3-7 LAN Devices You can manage all devices by clicking on device name to access device’s Web-based interface. Figure 3-169 LAN Devices Status Screen Click Figure 3-170 Example- Ethernet Switch Management Screen 3-4 System Tools This allows service provider or administrator to process Firmware upgrade, change password and backup or restore configuration.
  • Page 166 3-4-1 Configuration Use the Configuration item to save, restore or reset configuration parameters of the Wireless Hotspot Gateway. Figure 3-172 Configuration Setting Screen Item Default Backup Click it to save the system configuration to your computer. (export.cfg) Remote TFTP Server IP Empty Enter the IP address of TFTP Server.
  • Page 167 3-4-2 Firmware Upgrade The Firmware Upgrade menu loads updated firmware to be permanent in flash ROM. The download file should be a binary file from factory; otherwise the agent will not accept it. After downloading the new firmware, the agent will automatically restart it. Manual Firmware Upgrade Figure 3-173 Manual Firmware Upgrade Setting Screen Item...
  • Page 168 Scheduled Firmware Upgrade Scheduled Firmware Upgrade is a program that enables an automatic upgrade to the latest firmware version through the TFTP server. Figure 3-174 Scheduled Firmware Upgrade Setting Screen Item Default Disable/Enable Disables or enables the scheduled firmware upgrade function. TFTP Server IP Empty File Synchronization...
  • Page 169 3-4-3 Boot Code Figure 3-176 Boot Code Upgrade Setting Screen 3-4-4 System Account Use the System Account screen to change the system accounts. Figure 3-177 System Account Setting Screen SMCWHSG14-G...
  • Page 170 Item Username The username can consist of up to 20 alphanumeric characters and is sensitive. Password The password can consist of up to 20 alphanumeric characters and is sensitive. Confirm The password for confirmation. Super Subscriber Disables or enables the super account function. Idle Time Out The user idle time out valid is 1 to 1440 minutes.
  • Page 171 Figure 3-180 System Quick View Web-Based Accounting Manager Step 1: Start your Web browser and enter the factory default IP address192.168.2.1 in your browser’s location box. Press Enter. Figure 3-181 Web Browser Location Field (Factory Default) SMCWHSG14-G...
  • Page 172 Step 2: The Wireless Hotspot Gateway configuration main menu will appear. Enter account as the Username and account as the password and click Login Figure 3-182 Web-Based Accounting Manager Login Screen Step 3: After a valid user name and password have been provided, the account Generator Panel homepage will appear.
  • Page 173 Supervisor Account Step 1: Start your Web browser and enter the factory default IP address 192.168.2.1 in your browser’s location box. Press Enter. Figure 3-184 Web Browser Location Field (Factory Default) Step 2: The Wireless Hotspot Gateway configuration main menu will appear. Enter supervisor as the Username and supervisor as the password and click Login.
  • Page 174 Super Subscriber Account Start your Web Browser; a subscriber login page will appear. Enter super as the Username and super as the password and click Enter, you can use Internet now. Figure 3-187 Subscriber Login Page 3-4-5 SSL Certificate The function allows you to download the registered CA certificate into the Wireless Hotspot Gateway. Figure 3-188 SSL Certificate Download Setting Screen Note: The password field must the same as the CA’s registered password.
  • Page 175 3-4-6 Pin Command The Ping function can check the Wireless Hotspot Gateway networking connective or not. Figure 3-189 Ping Command Screen Item Description IP or URL Enter the IP address or the URL link. 3-4-7 Restart If your Wireless Hotspot Gateway is not operating correctly, you can choose this option to display the restart Wireless Hotspot Gateway screen.
  • Page 176 Appendix A Signal Connection Arrangements RJ-45 Ethernet Port The Wireless Hotspot Gateway RJ-45 Ethernet port can connect to any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router. Use unshielded twisted-pair (UTP) or shield twisted-pair (STP) cable to connect the networking device to the RJ-45 Ethernet port. Depending on the type of connection, 10Mbps or 100Mbps, use the following Ethernet cable, as prescribed.

  • Page 177: Appendix B Regulations/Emi Compliance

    4. Consult the dealer or an experienced radio/television technician for help. Changes or modification not expressly approved be the party responsible for compliance could void the user’s authority to operate the equipment. Corporate Headquarters SMC Networks, Inc. 20 Mason Irvine, CA 92618 SMCWHSG14-G...
  • Page 178 SMCWHSG14-G TECHNICAL SUPPORT From U.S.A. and Canada (24 hours a day, 7 days a week) Phn: 800-SMC-4-YOU / 949-679-8000 Fax: 949-502-3400 ENGLISH Technical Support information available at www.smc.com FRENCH Informations Support Technique sur www.smc.com DEUTSCH Technischer Support und weitere Information unter www.smc.com SPANISH En www.smc.com Ud.

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