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1275·00030
SIEMENS
June 1999
OPTISET@ NI-1200
National ISDN Desktop Terminal
Operating Guide
©
Copyright 1999. Siemens Information and Communication Networks,
Inc. All rights reserved.
This document is provided with the understanding that it shall not be
copied or reproduced without the prior written permission of Siemens
Information and Communication Networks.
Any and all Information or specifications are subject to change by
Siemens Information and Communication Networks from time to time
without notice.
Issued by Siemens Information and Communication Networks, Inc.
900 Broken Sound Parkway, NW., Boca Ralon, Florida 33487
Printed In U.S.A.

Summary of Contents

  • Page 1

    Inc. All rights reserved. This document is provided with the understanding that it shall not be copied or reproduced without the prior written permission of Siemens Information and Communication Networks. Any and all Information or specifications are subject to change by Siemens Information and Communication Networks from time to time without notice.

  • Page 2: Issue 5, June, Issue, Issue 5, June

    Curronlly, we do nOl know of any telecommunications system thaI is immune to this Iype of criminal aclivily. Siemens will nol acceplliabilily for any damages, including long dislance charges, which resull from unauthorized use. Although Siemens has designed liecurity features into ils prodUCIS, Ills your sole responsibility to use the security features and to establish securily practices wilhin your company, including training, security awareness, and call auditing.

  • Page 3: Table Of Contents

    Volume UpNolume Down Keys Optional Headset Types of Service Supported Basic ISDN Terminal Multiline Hunt Group Basic Electronic Key Telephone Service Call Appearance Call-Handling Additional Call Offering Terms That May Be New to You 2. BASIC CALL OPERATIONS Place a Call (Using the Handset)

  • Page 4: Table Of Contents

    Issue 5, June 1999 Establish a Conference Call (Using the Conference Key) Drop the Last Party Added to a Conference (Using the Drop Last Party Key) Back Out of a Transfer or Conference Setup (Because of Busy Signal) 3. ALTERNATIVE CALL OPERATIONS Originate a Call (No Other Calls Active) Originate a Call (With Another Call Active) Receive a Call (No Other Calls Active)

  • Page 5

    Issue 5, June 1999 Cancel Automatic Callback Call Log Conference/Large Conference Date Direct Station Select Do Not Disturb Download Fast Transfer/OMS Fast Transfer Feature Indicator/Speed Dial Feature Key Inspection Local Feature Inspection System Feature Inspection Idle Line Inspection Active Call Inspection Group Pickup Hold Intercom...

  • Page 6: Introducing Your Optiset Terminal

    1. INTRODUCING YOUR OPTISET TERMINAL Your Optiset terminal contains keys, indicator lights, faceplate labels, and conventional telephone components that enable you to place and receive calls and operate the features that are available through the terminal. These operating components are identified in Figure 1. Display...

  • Page 7: Programming Requirements

    Issue 5, June 1988 Programming Requirements For the Optiset terminal to operate as described in this guide, il must have been programmed with at least the following features: • Line Hold Mode • Off-hook answers any alerting call appearance • Menu Active • One Feature Key per Line Appearance • Feature Keys for key operation of the following features: Conference...

  • Page 8: Operating Components, Display, Dialog Keys, Handset, Dial Pad

    Dial Pad The dial key pad on your Optiset is a conventional telephone keypad. It is used for placing or forwarding calls, as well as for entering certain codes during setup of the terminal.

  • Page 9: Faceplate Labels, Speaker, Microphone, Volume Upnolume Down Keys, Optional Headset

    The person who set up your Optiset terminal should already have tilled in these labels with the appropriate telephone numbers and tealure names. However, should you need to change a label, insert a pin or paper...

  • Page 10: Types Of Service Supported, Basic Isdn Terminal, Multiline Hunt Group, Basic Electronic Key Telephone Service

    MLHG line. Basic Electronic Key Telephone Service The Optiset terminal, programmed for Electronic Key Telephone Service (EKTS), emulates the typical key telephone system used in 1275·00030 Issue 5, June 1999 many businesses. In such a system, mUltiple DNs are shared by multiple phones;...

  • Page 11: Terms That May Be New To You

    Issue 5, June 1999 For CACH EKTS phones, an incoming call is not assigned a B­ channel. Therefore, the requirement to answer non-ACO calls before answering ACO calls does not apply. To CACH EKTS phones, all incoming calls look like ACO calls. The Optiset terminal allows ACO calls to stack on the only line defined or on the last line defined.

  • Page 12: Basic Call Operations, Place A Call (using The Handset)

    Issue 5, June 1999 (This Page Intentionally Left Blank) 1275·00030 Issue 5, June 1999 2. BASIC CALL OPERATIONS Many of the functions of your Optiset ISDN terminal can be accomplished in more than one way. For example, many of the call·handling features can be accomplished using either a feature key or the display/menu and dialog keys.

  • Page 13: Place A Call (using A Speed Dial Key)

    Issue 5, June 1999 When your party answers, 01: 00: 00 555-5555 use the handset to converse. Hold? The call timer begins counting in the upper right corner of the display. At the end of the call, return ITHU FEB 04, 99 09:43 the handset to its cradle.

  • Page 14

    Issue 5, June 1999 Answer a Can (Using the Handset) Procedure Display The incoming call causes the 555-5555 terminal ringer to sound. Answer call? The red status light Top line shows calling party's associated with the incoming number if the terminal is call appearance lights.

  • Page 15

    188ue 5, June 1999 For alternative ways to answer a call when another call is active. refer to "Receive a Call (With Another Call Active)" in section 3. ALTERNATIVE CALL OPERATIONS. Place a Call On Hold (Using the HOLD Key) Procedure Display Lift...

  • Page 16

    Issue 5, June 1999 Lislen for audible ringing. 1555-5565 Ringing busy signal is encountered, refer to Back Oul of a Transfer or Conference Setup (Because of Busy Signal) When the Iransferee answers, THU FEB 04, 99 09:43 AM hang up. For alternative ways to transfer a call, refer to "Transfer a Call"...

  • Page 17

    '••ue 5, June 1999 Drop the Last Party Added to a Conference (Using the Drop La8t Party Key) Procedure Display A conference call is in Conference progress. last Drop party? 1555-5555 To drop the last party who 01:05:22 was added to the conference, Ho 1d? press the Drop Lasl Party - - - - - - - - - - - - - - '...

  • Page 18

    Issue 5, June 1999 (This Page Intentionally left Blank) 1275·00030 Issue 5, June 1999 3. ALTERNATIVE CALL OPERATIONS The following section describes alternative procedures to those discussed in section 2. BASIC CALL OPERATIONS. these alternative procedures are simply different ways to accomplish the basic operations.

  • Page 19

    'ssue 5, June 1999 • Keypad (Compose Number)/Menu and Dialog Keys/Speaker Dial the phone number using the keypad, and then press the dialog key. The speaker and microphone are activated, but dial tone is not heard because dialing has already begun. The Optiset terminal selects a primary line call appearance for the call and initiates a call origination.

  • Page 20

    Issue 5, June 1999 • Transfer (Key or Menu and Dialog Keys) Transfer an active call to another party by selecting the Transfer option from the menu system or by pressing the Transfer key. The Optiset terminal marks the current call for transfer by sending the Transfer feature activator (FA) to the switching system.

  • Page 21

    Illue 5, June 1999 If, during initial setup of the Optiset terminal, a line was configured for Autoanswer, then incoming calls on that line are connected automatically. Depending on how the line was configured, either no alerting or a single ring will occur for an incoming call.

  • Page 22

    Issue 5, June 1999 call is originated by some other method than a handset off­ hook. • Drop Last Party of Conference (Key or Menu and Dialog Keys) Clear the last party added to a conference either by selecting the Drop Last Party option from the menu system or by pressing the Drop Last Party key.

  • Page 23

    5, June 1999 '88U8 marked for transfer and placed on hold while the terminal selects a line for the new call or prompts you to Select a Line. Dial tone occurs on the selected line. Retrieve a CaU (No Active CaU Connected) • Retrieve Line (Menu and Dialog Keys) Use the menu system to select the Retrieve Line...

  • Page 24

    Issue 5, June 1999 not been completed, or select the Release This Call oplion if ringback tone has begun. The new call attempt is released, and the held call is retrieved. • Cancel Transfer (Menu and Dialog Keys)/Release This Call (Menu and Dialog Keys) Abandoning an attempt to transfer a call results in the original party, now on hold, being retrieved.

  • Page 25

    Issue 5, June 1999 • Conference During One Active Call (Key or Menu and Dialog Keys)/Dial Second ON/Conference (Key or Menu and Dialog Keys) Wilh one active call in progress, use the menu system and dialog keys to select the Conference option or press the Conference key (or, for a large conference, the Large Conference key first and then the Conference key).

  • Page 26

    Issue 5, June 1999 (This Page Intentionally Left Blank) 1275-00030 Issue 5, June 1999 USER-CONTROLLED TERMINAL SETTINGS Using the instructions in this section, you can alter certain settings on your Optiset terminal that are not dependent ·on features provided by the central office switching system. These include audio settings (such as ringer, handset, and speaker loudness) and certain local terminal features (such as menu overlay delay,...

  • Page 27

    'ssue 5, June 1999 Use the keypad to enter the ******* 1- to 7-digit password Enter password assigned to your terminal. Use the <:J dialog key to back-space if you need to retype a character. asterisk appears in the display for each character you enter.

  • Page 28

    Issue 5, June 1999 If characters are entered: To verify the new or changed password, re-enter it. ******* Verify new password If you are deleting an existing password, do not enter any If no characters are entered: characters. I~;;~;;-new password To store the password you Phone configuration menu have entered or to complete...

  • Page 29

    Issue 5, June 1999 Ringer Pitch Procedure Display Use the <:J and t> dialog THU FEB 84. 99 89:55 AM Configure phone? keys to scroll through the displays unlil"Configure phone?" appears. Press the dialog key to Phone configuration menu select the Phone 1 - Initial settings? Configuration menu.

  • Page 30

    Issue 5, June 1999 Press the II' dialog key to Audio settings begin adjusting the loudness 3 - Handset loudness? of the handset. A continuous tone occurs in the After selecting Handset ear piece of the handset while Loudness? press the you adjust the loudness.

  • Page 31

    'ssue 5, June 1999 "+" Use the key or the Audio settings [:> 4 - Speaker loudness? <> dialog key to increase the loudness of the speaker; use The loudness of the continuous the "." key or the <I dialog tone changes as you adjust it.

  • Page 32

    Issue 5, June 1999 Audio settings To change the key clicks selling, press.,l dialog key. Key c i ck sett i ng?<> To leave the key clicks setting as it is, press the dialog key. <J Use a combination of the dialog keys and the [:>...

  • Page 33

    Issue 5, June 1999 Adjust Local Features Menu Overlay Delay Display Procedure Use the <I and t::> dialog THU FEB 04. 99 09:55 AM Configure phone? keys to scroll through the displays unlil"Configure phone?" appears. Press the dialog key to Phone configuration menu select the Phone 1 - Initial settings? <>...

  • Page 34

    Issue 5, June 1999 Use the dialog key to loca I features [ > 2 - Speaker control? scroll to "Speaker control?" Press the dialog key to speaker is enabled: select the Speaker Control Speaker is enabled menu. Oisable speaker? If speaker is disabled: Speaker is disabled Enable speaker?

  • Page 35

    Issue 5, June 1999 <1 Use a combination of the dialog keys and the [:> dialog key to display another setting or to exit the menu system. Menu Setting Display Procedure Use the <1 dialog THU FEB 04, 99 09:55 [:>...

  • Page 36

    Ilsue 5, June 1999 (This Page Intentionally Left Blank) 1275·00030 Issue 5, June 1999 Hot Keypad Procedure Display Use the dialog THU FEn 04, 99 09:55 [ > < ] Configure phone? keys to scroll through the displays until "Configure phone?"...

  • Page 37

    Illue 5, June 1999 To change the keypad/dial Loca I features setting, press the tI' dialog ]- Hot keypad setting1<> key. To leave the keypad/dial setting as it is, press the dialog key. Use a combination of the <1 t> dialog keys and the dialog key to display another setting or to exit the...

  • Page 38

    Issue 5, June 1999 Incoming Call Display Procedure Display Use the <J and dialog [> THU FEB 04, 99 09:55 AM Configure phone? keys to scroll through the displays until "Con'igure phone?" appears. Press the dialog key to Phone configuration menu select the Phone 1 - Initial settings? <>...

  • Page 39

    'ssue 5, June 1999 Use the C> dialog key to Loca) features 10- Off hook result? scroll to "Off hook result?" Press the dialog key to One of the following settings will select the Off Hook Result be displayed, depending on selection.

  • Page 40

    Issue 5, June 1999 To change the Fast Transfer Local features setting, press the II' dialog 11- Fast transfer? key. To leave the setting as it is, press the dialog key. Use a combination of the <.J dialog keys and the I>...

  • Page 41

    laaue 5, June 1999 To change the Fast Transfer Local features selling, press the t/ dialog 12- OMS Fast transfer?<> key. To leave the setting as it is, press the dialog key. Use a combination of the <:] dialog keys and the [ >...

  • Page 42

    Issue 5, June 1999 Set Date Procedure Display <1 Use the and I:> dialog THU fEB 04, 99 09:55 Set date? keys to scroll through the displays until "Set date? appears. Press the dialog key to Mo XX Day XX Year XXXX select the Set Date option.

  • Page 43

    Issue 5, June 1999 (This Page Inlenlionally Lefl Blank) 1275-00030 Issue 5, June 1999 OPTISET TERMINAL USED AS AN EKTS PHONE CACH EKTS Directory Number Restrictions Because switching system relies on a Call Appearance 10 (CAIO) instead of a ON for call-handling, certain phone functions are different or unavailable for a CACH EKTS line.

  • Page 44

    Issue 5, June 1999 much like a CACH EKTS line key. Whereas a typical CACH EKTS line key contains only one CACH 10 and will only make or answer calls on this CACH 10, a Multiple CA key can make or answer calls on any of jts defined CACH IDs.

  • Page 45

    Issue 5, June 1999 you attempt to answer the call while it is ringing (or if autoanswer is on), but another phone has just answered the call, the answer attempt will fail. The Multiple CA key will become idle, and its Status light will turn off.

  • Page 46

    Issue 5, June 1999 If the Automatic Privacy on Retrieve from Hold feature is enabled on your Optiset terminal, the Privacy feature is invoked automatically when you retrieve a held EKTS call. Because Privacy is a switch-based rather than terminal-based feature, the interval between retrieval of the call and invoking of the Privacy feature could allow another user to bridge into your call.

  • Page 47

    Issue 5, June 1999 (This Page Intentionally Left Blank) 1275-00030 Issue 5, June 1999 HEADSET OPERATION The Optiset terminal supports a Headset. the operation of which can be customized to your preferences. In order to use the headset functions, your terminal must have a TA-TAPI adapter. This adapter provides an electret headset connector.

  • Page 48

    Issue 5, June 1999 Removing the Headset Plug Unplugging the headset (either manually or using the key on the headset system) can result in one of the following actions, depending on how your Optiset terminal has been programmed: • No action. • Call control •...

  • Page 49

    Illue 5, June 1999 (This Page Intentionally Left Blank) 1275-00030 Issue 5, June 1999 FEATURES Three types of features are available to you as a user of the Optiset ISDN Terminal: • Local features • Switch-based features • Combined local/switch-based features Local features are based entirely in the Optiset terminal and are available to you irrespective of the kind of central-office switching system that serves the terminal.

  • Page 50

    'ssue June 1999 The Autoanswer feature is controlled by a pre-programmed feature key. When the feature has been turned on using this key. the status light associated with the key lights. When the feature is turned off. the associated status light also is off. Note: lines on the Optiset terminal can be set up with Autoanswer individually enabled or disabled.

  • Page 51

    Issue 5, June 1999 your terminal is subscribed to two different conference sizes. both a Conference key and a Large Conference key will have been programmed. The specific number of parties you can add to each size conference is determined by the service to which your terminal is SUbscribed.

  • Page 52

    Clear download msg? menu option to clear the message. Then, either consult the person responsible for maintaining your Optiset terminal. or refer to document 1275­ 00050, Opliset NI-1200 ISDN Desktop Terminal Installation, Setup, and Programming Guide, for instructions on how to request the download.

  • Page 53

    Group Pickup is a switch-based feature that allows you to answer a call that is ringing on any of the phones in a group of phones that have been listed with your telephone operating company as a pickup group. If your Optiset terminal is subscribed to this feature, it is available through the menu display when you go off-hook.

  • Page 54

    Issue 5, June 1999 The Hold key status light indicates whether your Optiset terminal's own call leg is on hold and selected. This is achieved by the switching system returning a Hold Acknowledge to the terminal for the selected call. When you want to retrieve a held call, press the line call associated with the held call, or select the Retrieve menu option.

  • Page 55

    188ue 5, June 1999 If a muted call is placed on hold, the mute state goes away and the status light goes dark. When the held call is retrieved, it is not muted. Preview Mode If your Optiset terminal has been programmed with a Line Preview feature key, you can use this key to toggle between the Line Hold mode and the Line Preview mode.

  • Page 56

    User-la-User Information (UUI) If your Optiset terminal has been subscribed to a user-to-user messaging feature through your telephone operating company (TOC), and if your terminal has been programmed with a UUI Read feature key, you can use this key to read the last UUI message received by your terminal for the currently active or selected call.

  • Page 57

    ISlue 5, June 1999 appropriate feature keys, you can activate features that send prerecorded messages to other parties as follows: • UUS Answering - sends a message to the calling party when you answer a call. • UUS Originating - sends a message to the called party when you originate a call.

  • Page 58

    Make bUsy? <> Cancel make busy? <> Set date? <> Set time? <> Access call log? <> Refer to "Call log Accessed" Configure phone? <> Refer to document 1275­ 00050. Optiset NI-1200 ISDN Desktop Terminal Installation, Setup, and Programming Guide 1275·00030...

  • Page 59

    Issue 5, June 1999 Incoming Call Alerting xxx-xxxx < Answer call? > Reject call? < > Auto Callback Call Alerting xxx-xxxx Cancel auto callback? < > Outgoing Call - Offhook Dial: < > Group call pickup? Disconnect call? < > Outgoing Call·...

  • Page 60

    Issue 5, June 1999 Transfer· Dialing Cancel transfer? <> Restart dialing? <> Transfer· Ringing/Connected xxxxxxxx Complete transfer? <> Release this call? <> Retrieve line x? <> Join line x? <> Conference· Dialing Cancel conference? <> Restart dialing? < > Conference· Ringing/Connected xxxxxxxx Complete conference? <>...

  • Page 61: Answer A Call (using The Handset), Issue, Issue, Issue, Issue

    Autoanswer Mute, 70 Automatic Callback, Automatic Callback, Cancel, Back Out of a Transfer or Conference Setup (Because of Busy Sign, 22 BASIC CALL OPERATIONS. 13 Basic Electronic Key Telephone Service, 8 Basic ISDN Terminal, Busy Alerting Type, 52 1275·00030 June 1999 111...

  • Page 62: Establish A Conference Call (using The Conference Key)

    EKTS Associated Calls, 75 EKTS Associated Calls on a Multiple CA Key, 79 EKTS Functions On Your Optiset Terminal, 76 Electronic Key Telephone Service, 8 Establish a Conference Call (Using the Conference Key), 20 Faceplate Labels, 6 Fast Transfer, ", 67...

  • Page 63: Originate A Call (no Other Calls Active), Originate A Call (with Another Call Active)

    ISlue 5, June 1999 Hold a Call, 32 Hot Keypad, 61 Hot Keypad Mode, 11 Idle Line Inspection, 94 Inactive Call, 11 Incoming Call Display, 64 Intercom, 96 Key Click, 51 Key Pad, 5 line Hold Mode, 11 Line Select Mode, 56 line Status/Speed Dial, 97 Local Feature Inspection, 94 Local Features, 54...

  • Page 64: Receive A Call (no Other Calls Active), Receive A Call (with Another Call Active)

    Issue 5, June 1999 Place a Call On Hold (Using the HOLD Key), 18 Plugging Headset In, 83 Preview Mode. 11, 98 Primary Call Appearance. 11 Prime Call Appearance, 11 Programming Requirements, 2 Receive a Call (No Other Calls Active), 28 Receive a Call (With Another Call Active), 29 Receive All Calls Automatically, 29 Redial,98...

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