Sharp AR-M237 Copier Manual

Sharp AR-M237 Copier Manual

Digital multifunctional system
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Table of Contents

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MODEL
AR-M237
AR-M277
DIGITAL MULTIFUNCTIONAL
SYSTEM
OPERATION MANUAL
(for copier)
• BEFORE USING
THE MACHINE
• COPY FUNCTIONS
• CONVENIENT COPY
FUNCTIONS
• USER SETTINGS
• TROUBLESHOOTING
AND MAINTENANCE
• PERIPHERAL DEVICES
AND SUPPLIES
• APPENDIX
Page
8
21
35
51
57
76
80

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Summary of Contents for Sharp AR-M237

  • Page 1 MODEL AR-M237 AR-M277 DIGITAL MULTIFUNCTIONAL SYSTEM OPERATION MANUAL (for copier) • BEFORE USING THE MACHINE • COPY FUNCTIONS • CONVENIENT COPY FUNCTIONS • USER SETTINGS • TROUBLESHOOTING AND MAINTENANCE • PERIPHERAL DEVICES AND SUPPLIES • APPENDIX Page...
  • Page 2 Model Number Serial Number Date of Purchase Place of Purchase Authorized Sharp Copier Service Department Number ➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣ Do not make copies of anything which is prohibited from copying by law. The following items are normally prohibited from copying by national law. Other items may be prohibited by local law.
  • Page 3 CONTENTS CAUTIONS... 3 G CAUTIONS ON USING THE MACHINE... 3 G IMPORTANT POINTS WHEN SELECTING AN INSTALLATION SITE ... 3 G CAUTIONS ON HANDLING THE MACHINE... 4 G ENVIRONMENTAL INFORMATION... 5 USING THE MANUAL ... 5 G ABOUT THE OPERATION MANUALS... 5 G THE MEANING OF "R"...
  • Page 4: Table Of Contents

    TROUBLESHOOTING AND MAINTENANCE DISPLAY MESSAGES... 58 TROUBLESHOOTING ... 60 MISFEED REMOVAL... 64 G MISFEED REMOVAL GUIDANCE ...64 G MISFEED IN THE RSPF...65 G MISFEED IN THE BYPASS TRAY ...66 G MISFEED IN THE MACHINE...66 G MISFEED IN THE CENTER TRAY...68 G MISFEED IN THE UPPER PAPER TRAY ...68 G MISFEED IN THE LOWER PAPER TRAY ...69 G MISFEED IN THE UPPER EXIT AREA...
  • Page 5: Cautions On Using The Machine

    CAUTIONS Follow the cautions below when using this machine. CAUTIONS ON USING THE MACHINE Warning: • The fusing area is hot. Exercise care in this area when removing misfed paper. • Do not look directly at the light source. Doing so may damage your eyes. Caution: •...
  • Page 6: Cautions On Handling The Machine

    The machine should be installed near an accessible power outlet for easy connection and disconnection. Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements. Also make certain the outlet is properly grounded. Connect the machine to a power outlet which is not used for other electric appliances.
  • Page 7: Environmental Information

    The products without the logo may not meet the Environmental Choice Program guidelines. THIS MACHINE CONTAINS MANGANESE DIOXIDE BATTERY WHICH MUST BE DISPOSED OF PROPERLY. CONTACT YOUR SHARP DEALER OR SERVICER FOR INSTRUCTIONS. This product utilizes tin-lead solder, and a fluorescent lamp containing a small amount of mercury.
  • Page 8: Conventions Used In This Manual

    Explanation of words and illustration • This operation manual refers to the Reversing Single Pass Feeder as the "RSPF". • The illustrations in this manual show the AR-M237/AR-M277 with the optional job separator tray kit (AR-TR3) installed. The appearance of your machine may be different depending on the model and options installed, however, the basic operations are the same.
  • Page 9: Main Features

    600 dpi* is only 4.8 seconds. • Copying speed is 23 copies/min. (AR-M237) or 27 copies/min. (AR-M277) at 600 dpi (not in the super photo mode). This is ideal for business use and provides a big boost to workplace productivity.
  • Page 10: The Machine

    Chapter 1 BEFORE USING THE MACHINE This chapter contains basic information that should be read before using the machine. PART NAMES AND FUNCTIONS Exterior Document feeder tray Place the original(s) that you wish to scan face up here. (p.23) Original guides Adjust to the size of the originals.
  • Page 11 Interior Paper trays Each tray holds 500 sheets of copy paper. (p.15) Upper right side cover Open to remove misfeeds when an optional job separator tray kit or a optional finisher is installed. (p.70) Side cover Open to remove misfeeds. (p.66) Side cover handle Pull to open the side cover.
  • Page 12: Operation Panel

    BEFORE USING THE MACHINE OPERATION PANEL Touch panel The machine status, messages and touch keys are displayed on the panel. The display will show the status of printing, copying or network scanning according to the mode that is selected. For details see the next page.
  • Page 13: Touch Panel

    TOUCH PANEL Using the touch panel [Example 1] Items on the touch panel are selected by touching JOB QUEUE SETS / PROG the key associated with 003 / 000 COPY the item. A beep will SHARP001 003 / 000 sound to confirm that the item was selected and Beep the key will be...
  • Page 14 BEFORE USING THE MACHINE Job status screen (common to copy, print, network scan and fax) This screen appears when the [JOB STATUS] key on the operation panel is pressed. A job list showing the current job and the stored jobs or a list showing completed jobs can be displayed. The contents of jobs can be viewed and jobs can be deleted from the queue.
  • Page 15: Power On And Off

    POWER ON AND OFF The power switch is located on the left side of the machine. When the power switch is turned on, the machine starts up in the previously used mode. The following Note explanations assume that the previously used mode was copy mode. POWER ON Turn the power switch to the "ON"...
  • Page 16: Initial Settings

    BEFORE USING THE MACHINE INITIAL SETTINGS The machine reverts to the initial settings when it is first turned on, when the [CLEAR ALL] key ( the preset "auto clear time" elapses after the last copy is made in any mode. When the machine reverts to the initial settings, all settings and functions selected to that point are canceled.
  • Page 17: Loading Paper

    When a tray runs out of paper, a message appears in the touch panel. Load paper in the tray. PAPER The specifications for the types and sizes of paper that can be loaded in the paper trays are shown below. For best results, use only SHARP recommended paper. Tray Paper tray type...
  • Page 18: Special Papers

    • Use SHARP recommended transparency film and label sheets. Using other than SHARP recommended paper may result in misfeeds or smudges on the output. If other than SHARP recommended media must be used, feed each sheet one at a time using the bypass tray (Do not attempt continuous copying or printing.).
  • Page 19: Loading The Paper In The Paper Tray

    LOADING PAPER Make sure that the machine is not copying, printing, or printing a received fax, and then follow these steps to load paper. Loading the paper in the paper tray Pull out the paper tray until it stops. If you are loading the same size of paper as was loaded previously, go to step 4.
  • Page 20: Loading Paper In The Bypass Tray

    BEFORE USING THE MACHINE Loading paper in the bypass tray Unfold the bypass tray. To enable correct detection of the paper size, be sure to pull out the bypass tray extension. Set the paper guides to the copy paper width. Important points when inserting paper in the bypass tray •...
  • Page 21 CHANGING A TRAY’S PAPER TYPE AND PAPER SIZE SETTINGS When you change the paper in a tray, follow the steps below to change the tray’s paper type and paper size settings. The settings cannot be changed when operation has stopped because the paper ran out or a misfeed occurred, or when an interrupt copy job is being performed.
  • Page 22: Setting The Paper Type In The Bypass Tray

    BEFORE USING THE MACHINE Setting the paper type in the bypass tray Use either of the following two methods to set the bypass tray's paper type setting. From the [CUSTOM SETTINGS] key Load paper in the bypass tray as explained in "Loading paper in the bypass tray"...
  • Page 23: Copy Functions

    Chapter 2 COPY FUNCTIONS This chapter explains basic copying functions such as normal copying, reduction or enlargement, and exposure adjustment. MAIN SCREEN OF COPY MODE The main screen of copy mode shows messages, keys, and settings that are used for copying. Touch a key to make a selection.
  • Page 24: Normal Copying

    NORMAL COPYING COPYING FROM THE DOCUMENT GLASS Note If "AUDITING MODE" (p.56) has been enabled, enter your 5-digit account number. Open the RSPF and place the original face down on the document glass. [How to place the original] Align the corner or the original with the tip of the arrow ) at the left rear corner of the glass as shown in the illustration.
  • Page 25: Copying From The Rspf

    COPYING FROM THE RSPF • If "AUDITING MODE" (p.56) is enabled, enter your 5-digit account number. Note • If the RSPF is disabled in the key operator programs, the RSPF cannot be used. See the "Key operator's guide". Make sure that an original has not been left on the document glass and then close the RSPF.
  • Page 26: Points To Note When Making Copies

    COPY FUNCTIONS POINTS TO NOTE WHEN MAKING COPIES Document glass and RSPF • Paper in a different orientation from the original can be selected if the auto paper select or auto image function has been selected. In this case, the image of the original will be rotated. •...
  • Page 27: Original Size] Key

    Copying originals of mixed length (Mixed feeding) When using the RSPF, originals of mixed length can be fed together as long as the width of the originals is the same. To copy originals of mixed length, follow these steps: Touch the [SPECIAL MODES] key. SPECIAL MODES 2-SIDED COPY Touch the...
  • Page 28 COPY FUNCTIONS BYPASS FEED (special paper) The bypass tray must be used to feed special papers such as transparency film and labels. The bypass tray can also be used to feed standard copy paper. Place the original(s). (p.22, p.23) Insert the paper (print face down) all the way into the bypass tray.
  • Page 29: Using The Document Glass

    AUTOMATIC TWO-SIDED COPYING Two originals can be automatically copied onto both sides of a single sheet of paper. When the RSPF is used, two-sided copies of two-sided originals can easily be made. Document glass One-sided original RSPF • Paper sizes that can be used are 8-1/2" x 11", 8-1/2" x 11"R, 8-1/2" x 13", 8-1/2" x 14" and 11" x 17" (A5, B5, Note B5R, A4, A4R, B4, and A3).
  • Page 30: Using The Rspf

    COPY FUNCTIONS Make sure that a suitable paper size is automatically selected, or select another size using the [PAPER SELECT] key. EXPOSURE AUTO 8½x11 PAPER SELECT 100% Select the number of copies and any other desired copy settings, and then press the [START] key ( The original for the front side is scanned.
  • Page 31: Exposure Adjustment

    EXPOSURE ADJUSTMENT SELECTING THE ORIGINAL IMAGE TYPE AND MANUALLY ADJUSTING THE EXPOSURE [AUTO] is selected by default for automatic adjustment of the image according to the original. If you wish to specify the original image type or manually adjust the exposure, place the original in the RSPF or on the document glass, check the paper size, and then perform the following steps.
  • Page 32: Automatic Ratio Selection

    REDUCTION/ENLARGEMENT/ZOOM There are three ways to enlarge and reduce copies: G Automatic ratio selection according to the paper size ... AUTOMATIC RATIO SELECTION (below) G Specifying a ratio with the reduce key, enlarge key, or zoom key ...MANUAL RATIO SELECTION (p.31) G Separately selecting vertical and horizontal ratios ...
  • Page 33: Manual Ratio Selection

    MANUAL RATIO SELECTION There are four preset reduction ratios and four preset enlargement ratios. In addition, the [ZOOM] keys ( Place the original(s). (p.22, p.23) Touch the [COPY RATIO] key. PAPER SELECT 100% COPY RATIO Use the [MENU] key to select menu ] or menu [ ] for copy ratio selection.
  • Page 34 COPY FUNCTIONS Make sure that a suitable paper size is automatically selected, or select another size using the [PAPER SELECT] key. If AUTO PAPER EXPOSURE SELECT is enabled, the appropriate copy paper AUTO 8½x11 size is automatically PAPER SELECT selected based on the original size and selected copy ratios.
  • Page 35 Touch the [X] key. The [X] key is selected (highlighted) by default, so there is normally no need to perform this step (Go to step 5.). ZOOM If the [X] key is not highlighted, perform this step. Use the reduction, enlargement, and [ZOOM] keys ( ) to change the copy ratio in the horizontal (X)
  • Page 36: Interrupting A Copy Run

    INTERRUPTING A COPY RUN A copy run can be temporarily interrupted to allow another copy job to be performed. When the other job is finished, the copy run will resume using the original copy settings. Automatic two-sided copying, sort/group copying, staple sort, pamphlet copy, job build, cover copy, job build, job Note programs, or multi shot copying cannot be used for interrupt copying.
  • Page 37: Functions

    Chapter 3 CONVENIENT COPY FUNCTIONS This chapter explains special finishing functions and other convenient functions. COPY FINISHING FUNCTIONS This section explains the sort, group, and offset functions, as well as the staple sort function which is used to staple output collated with the sort function when a finisher is installed. SORT COPY This function is used to collate sets of copies.
  • Page 38 CONVENIENT COPY FUNCTIONS Place the originals in the RSPF or on the document glass. (p.22, p.23) If originals are placed in the RSPF, the sort function is automatically selected. (To disable this function, see the "Key operator’s guide".) Example: 5 sets of copies or 5 copies per page of 3 originals Originals Touch the [OUTPUT] key.
  • Page 39: Orientation Of The Original And Stapling Positions

    CONVENIENT COPY FUNCTIONS Landscape orientation Available paper sizes: 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11" R, (A3, B4 and A4R) Stapling capacity: For each size, up to 30 sheets can be stapled. Stapling position Stapling position SHARP...
  • Page 40 CONVENIENT COPY FUNCTIONS Place the original(s). (p.22, p.23) Touch the [OUTPUT] key. 2-SIDED COPY OUTPUT Touch the [STAPLE SORT] key. When the [STAPLE OUTPUT TOP TRAY SORT] key is selected, SORT the offset tray is automatically selected as STAPLE SORT the output tray.
  • Page 41: Special Modes

    SPECIAL MODES When the [SPECIAL MODES] key in the main screen of copy mode is touched, the special modes screen will appear. This screen contains the following special function keys. Touch the [SPECIAL MODES] key in the main screen READY TO COPY. SPECIAL MODES 2-SIDED COPY SPECIAL MODES...
  • Page 42: General Procedure For Using The Special Functions

    CONVENIENT COPY FUNCTIONS GENERAL PROCEDURE FOR USING THE SPECIAL FUNCTIONS Touch the [SPECIAL MODES] key. SPECIAL MODES 2-SIDED COPY Touch the key of the desired special mode. Example: Selecting the margin shift MARGIN SHIFT function PAMPHLET COPY Procedures for modes that require further settings are explained starting on the next page.
  • Page 43: Margin Shift Copy

    MARGIN SHIFT COPY The margin shift function is used to automatically shift the text or image on the copy paper approximately 1/2" in its initial setting. Image shifted One-sided copying to the right Margin Two-sided copying Image shifted to the right Margin Touch the [MARGIN SHIFT] key in the special modes screen.
  • Page 44: Erase Copy

    CONVENIENT COPY FUNCTIONS ERASE COPY The erase function is used to erase the shadow lines on copies that are produced when copying thick originals or books. The erase modes that can be selected are shown below. The erase width is initially set to 1/2". Touch the [ERASE] key in the special modes screen.
  • Page 45: Dual Page Copy

    DUAL PAGE COPY The dual page copy function produces separate copies of two adjoining pages on the document glass. It is especially useful when copying books and other bound documents. [Example] Copying the right and left pages of a book Book original Touch the [DUAL PAGE COPY] key in the special modes screen.
  • Page 46: Pamphlet Copy

    CONVENIENT COPY FUNCTIONS PAMPHLET COPY The pamphlet copy function is used to arrange copies in the proper order for center-stapling and folding into a booklet. Two original pages are copied onto each side of the copy paper, such that a total of four pages are copied onto each sheet.
  • Page 47: Job Build Mode

    JOB BUILD MODE Use this function when you need to copy more originals than can be placed in the RSPF at once. (The maximum number of originals that can be placed in the RSPF at once is 100.) • If the memory becomes full while scanning the originals, "MEMORY IS FULL. PRESS [START] TO BEGIN Note COPYING OR [CA] TO CANCEL."...
  • Page 48: Multi Shot Copy

    CONVENIENT COPY FUNCTIONS MULTI SHOT COPY The multi shot copy function is used to copy two or four originals onto one sheet of copy paper in a specified order. Example: Copying four originals onto one sheet of paper (Page number: 4 in 1 ( ), layout: ( One-sided copy of one-sided original...
  • Page 49: Original Size

    ORIGINAL SIZE If you wish to use the paper other than the automatically selected original size, original size setting is specified by the special modes. The mix feeding setting (p.25) is also selected here. Touch the key and then touch the [ORIGINAL SIZE] key in the special modes menu screen.
  • Page 50: Cover Copy

    To use cover copy mode, the RSPF must be used. Copying onto a cover One-sided copies from one-sided or two-sided originals One-sided originals One-sided copies (copying onto a cover) SHARP Cover original SHARP Front cover (can copy onto front side) Two-sided originals...
  • Page 51 Touch the key and then touch the [COVER] key in the special modes menu screen. The cover setting screen will appear. COVER The cover icon ( will also appear in the screen to indicate that the function is turned on. Select the cover(s) that you wish to add.
  • Page 52 CONVENIENT COPY FUNCTIONS B/W REVERSE COPY The B/W REVERSE feature is used to reverse black and white in a copy to create a negative image. original B/W reverse copy Touch the key and then touch the [B/W REVERSE] key in the special modes menu screen.
  • Page 53: User Settings

    Chapter 4 USER SETTINGS CUSTOM SETTINGS The custom settings let you adjust certain features of the machine to better suit your needs. The custom settings include the following settings: GTOTAL COUNT ... This displays the number of pages output by the machine. (p.53) GDISPLAY CONTRAST ...
  • Page 54: General Procedure For Custom Settings

    USER SETTINGS GENERAL PROCEDURE FOR CUSTOM SETTINGS Press the [CUSTOM SETTINGS] key. LINE DATA B STATUS CUSTOM SETTINGS Touch the key of the desired setting. The setting screen will appear. Each of the custom settings is explained on the following pages. The [TRAY SETTINGS] key is selected in the following example.
  • Page 55: Total Count

    SETTINGS Total count The total page count display shows the following counts: • Total number of copies and printed pages • Number of pages fed through the RSPF • Number of two-sided copies • Number of times the stapler was used •...
  • Page 56: Job Program Memory

    JOB PROGRAM MEMORY If you frequently use the same settings for copy jobs, you can store in the settings in a job program. Up to 10 job programs can be stored, and the programs are retained even when the power is turned off. By storing frequently used copy settings in a program, you can eliminate the bother of selecting the settings each time you use them for a copy job.
  • Page 57: Executing A Job Program

    EXECUTING A JOB PROGRAM Press the [ ] key. ACC.#-C Touch the program number key of the desired program. The job program will be JOB PROGRAMS executed. A number for PRESS PROGRAM NUMBER. which no job program has been stored cannot be selected.
  • Page 58: Auditing Mode

    AUDITING MODE When auditing mode is enabled, a count is kept of the number of pages printed or copied by each account (maximum of 100 accounts). The counts can be viewed whenever necessary. • Auditing mode can be enabled for all modes (copy mode, fax mode, network scanner mode, and printer mode) Note in the key operator programs.
  • Page 59: And Maintenance

    Chapter 5 TROUBLESHOOTING AND MAINTENANCE This chapter describes troubleshooting and maintenance such as misfeed removal, replacing the toner cartridge and cleaning the machine. DISPLAY MESSAGES... 58 TROUBLESHOOTING ... 60 Problems related to machine operation The machine does not operate. The power is on but copying is not possible. Two-sided copying is not possible.
  • Page 60: Display Messages

    DISPLAY MESSAGES If one of the following messages appears in the display, take prompt action as instructed by the message. Message ENTER YOUR ACCOUNT NUMBER. A MISFEED HAS OCCURRED. 2-SIDED COPIES CANNOT BE MADE ON THIS PAPER TYPE. REMOVE PAPER FROM THE <*>TRAY.
  • Page 61 "DISABLING OF STAPLER" in the key operator programs (See the "Key operator’s guide.), and contact your SHARP service center. It will soon be time for regular maintenance. Contact your SHARP service center. It is time for regular maintenance. Contact your SHARP service center.
  • Page 62: Troubleshooting

    Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off the power switch, unplug the machine, and contact your SHARP service center. The following problems are related to the general operation of the machine and copying.
  • Page 63 Problem Original size is not selected automatically, or copying does not take place on paper that matches the original size. Paper size for a paper tray cannot be set. Order of copies is incorrect. The job is canceled after the originals were being scanned.
  • Page 64: Paper Feeding Problems

    TROUBLESHOOTING AND MAINTENANCE Paper feeding problems Problem When using paper fed from the bypass tray, the copied image is skewed. Paper from the bypass tray misfeeds. Paper misfeeds. Cause and solution The number of sheets placed on the bypass tray exceeds the maximum number.
  • Page 65: Image Quality Problems

    Image quality problems Problem Copies are too dark or too light. Text is not clear in a copy. Part of the copied image is cut off. Blank copies. Paper is wrinkled or the copied image comes off when the paper surface is rubbed.
  • Page 66: Misfeed Removal

    MISFEED REMOVAL When a misfeed occurs during copying, the message "MISFEED HAS OCCURRED." will appear in the touch panel and printing will stop. G If the misfed paper tears during removal, remove the torn pieces. Take care not to touch the photoconductive drum while removing the pieces.
  • Page 67: Misfeed In The Rspf

    MISFEED IN THE RSPF Remove the misfed original. Check sections A, B, and C in the illustration at left and remove the misfed original. Section A Open the document Document feeder cover feeder cover and carefully remove the misfed original from the document feeder tray.
  • Page 68: Misfeed In The Bypass Tray

    TROUBLESHOOTING AND MAINTENANCE MISFEED IN THE BYPASS TRAY Carefully pull the misfed paper out. MISFEED IN THE MACHINE Determine the location of the misfeed and remove it appropriately as indicated below. If paper is misfed here, go to "A. Misfeed in the paper feed area"...
  • Page 69 Close the front cover and side cover. Make sure that the misfeed message is cleared. B: Misfeed in the fusing area Open the bypass tray and the side cover. Press and pull it open gently on both sides of the front cover. Turn the roller rotating knob in the direction of the arrow.
  • Page 70: Misfeed In The Upper Paper Tray

    TROUBLESHOOTING AND MAINTENANCE MISFEED IN THE CENTER TRAY Remove the paper by pulling it into the center tray. MISFEED IN THE UPPER PAPER TRAY Make sure that there is no misfed paper in the machine before pulling the tray out. (p.66) Lift and pull out the upper paper tray and then remove the misfed paper.
  • Page 71: Misfeed In The Lower Paper Tray

    MISFEED IN THE LOWER PAPER TRAY G Make sure that there is no misfed paper in the machine before pulling the tray out. (p.66) G Use the following procedure to remove misfeeds that occur in the 500-sheet paper feed unit or 2 x 500-sheet paper feed unit.
  • Page 72: Misfeed In The Upper Exit Area

    TROUBLESHOOTING AND MAINTENANCE MISFEED IN THE UPPER EXIT AREA (when a job separator tray kit or finisher (AR-FN5N) is installed) If a job separator tray kit or a finisher is installed, a misfeed may occur in the upper exit area. Open the upper right side cover.
  • Page 73 If staple sort copying is being performed, open the paper guide and remove any misfed paper from the stapler compiler. Close the stapler compiler cover. If the offset tray is being used, remove any misfed paper from the offset tray. If the top tray is being used, open the top cover, remove any misfed paper, and close the top cover.
  • Page 74: Replacing The Toner Cartridge

    REPLACING THE TONER CARTRIDGE To check how much toner remains in the toner cartridge (p.74), hold down the [COPY] key. The amount of toner remaining will appear in the display. When less than 25% of the toner remains, obtain a new toner cartridge as soon as possible.
  • Page 75: Staple Cartridge Replacement

    STAPLE CARTRIDGE REPLACEMENT (when the finisher (AR-FN5N) is installed) When the message "ADD STAPLES." appears, replace the staple cartridge as follows: Open the stapler cover. Grasp the green portion of the staple box and remove the staple box from the stapler. Remove the staple cartridge from inside the staple box.
  • Page 76: Staple Jam Removal

    TROUBLESHOOTING AND MAINTENANCE STAPLE JAM REMOVAL If staples become jammed in the stapler, the message "CHECK STAPLER POSITION OR STAPLE JAM." will appear. Follow these steps to remove the jammed staples. Open the stapler cover. Grasp the green portion of the staple box and remove the staple box from the stapler.
  • Page 77: Cleaning The Machine

    CLEANING THE MACHINE DOCUMENT GLASS AND RSPF If the document glass, RSPF, or scanning glass for originals fed from the RSPF (the long narrow glass surface on the right side of the document glass) become dirty, the dirt may appear on copies. Always keep these parts clean. Stains or dirt on the document glass/RSPF will also be copied.
  • Page 78: And Supplies

    Requires installation of the PRINTER EXPANSION KIT (AR-P17), and 128MB or more of memory must be extended. A commercial 64/128/256/512MB (the 168 pin SDRAM DIMM) memory module can be used to expand memory Note in this unit. For more information, consult your SHARP service center.
  • Page 79: Part Names

    Dimensions Exit area Stapler compiler As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification Note changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units and there may be some deviations from these values in individual units.
  • Page 80: Sheet Paper Feed Unit

    (596 mm (W) x 498 mm (D) x 97 mm (H)) Power supply Drawn from the machine As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification Note changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units and there may be some deviations from these values in individual units.
  • Page 81: Storage Of Supplies

    Standard supplies for this product that are to be replaced by the user are paper and the toner cartridge. For best copying results, be sure to use only SHARP Genuine Supplies which are designed, engineered and tested to maximize the life and performance of SHARP copiers. Look for the Genuine Supplies label on the toner package.
  • Page 82: Appendix

    Warm-up time* Copy ratio Exposure system Paper feed Fusing system Developer system Light source Resolution AR-M237 Digital Multifunction System, Desktop OPC drum Fixed Dry, electrostatic transfer Sheets, bound documents Max. 11" x 17" (A3) Max. 11" x 17" (A3) Min. 5-1/2" x 8-1/2" (A6) Image loss: Max.
  • Page 83 Dimensions (586 mm (W) x 457 mm (D) x 145 mm (H)) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification Note changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.
  • Page 84: Material Safety Data Sheet

    Telephone number for information Emergency telephone number Sharp Electronics of Canada Ltd. Telephone number for information Emergency telephone number Sharp Corporation of Australia PTY. Ltd. No1 Huntingwood Drive Huntingwood Blacktown N.S.W. Telephone number for information Sharp Electronics (Europe) GMBH Sonninstrasse 3, 20097 Hamburg...
  • Page 85 MATERIAL SAFETY DATA SHEET 3. HAZARDS IDENTIFICATION Most Important Hazards and Effects of the Products Human Health Effects : There are no anticipated carcinogenic effects from exposure based on animal tests performed using toner. When used as intended according to instructions, studies do not indicate any symptoms of fibrosis will occur.
  • Page 86 MATERIAL SAFETY DATA SHEET Exposure limit values OSHA-PEL (USA) ACGIH-TLV (USA) Personal Protective Equipment Respiratory Protection Hand Protection Eye Protection Skin Protection Other Protective Equipment 9. PHYSICAL AND CHEMICAL PROPERTIES Appearance Physical State:Solid Boiling/Melting Point Softening Point (°C) Flash Point (°C ) Ignition Point (°C ) Explosion Properties Density (g/cm...
  • Page 87 MATERIAL SAFETY DATA SHEET Chronic Effect : In a study in rats of chronic inhalation exposure to a typical toner, a mild to moderate degree of lung fibrosis was observed in 92% of the rats in the high concentration (16mg/m the animals in the middle (4mg/m reported in the lowest (1mg/m human exposures.
  • Page 88 Telephone number for information Emergency telephone number Sharp Electronics of Canada Ltd. Telephone number for information Emergency telephone number Sharp Corporation of Australia PTY. Ltd. No1 Huntingwood Drive Huntingwood Blacktown N.S.W. Telephone number for information Sharp Electronics (Europe) GMBH Sonninstrasse 3, 20097 Hamburg...
  • Page 89 MATERIAL SAFETY DATA SHEET 3. HAZARDS IDENTIFICATION Most Important Hazards and Effects of the Products Human Health Effects : There are no anticipated carcinogenic effects from exposure based on animal tests performed using toner. When used as intended according to instructions, studies do not indicate any symptoms of fibrosis will occur.
  • Page 90 MATERIAL SAFETY DATA SHEET Exposure limit values OSHA-PEL (USA) ACGIH-TLV (USA) Personal Protective Equipment Respiratory Protection Hand Protection Eye Protection Skin Protection Other Protective Equipment 9. PHYSICAL AND CHEMICAL PROPERTIES Appearance Physical State:Solid Boiling/Melting Point Flash Point (°C ) Ignition Point (°C ) Explosion Properties Density (g/cm Solubility in water...
  • Page 91 MATERIAL SAFETY DATA SHEET Chronic Effect : In a study in rats of chronic inhalation exposure to a typical toner, a mild to moderate degree of lung fibrosis was observed in 92% of the rats in the high concentration (16mg/m the animals in the middle (4mg/m reported in the lowest (1mg/m human exposures.
  • Page 92 INDEX Symbols [#/P] key ... 10, 54, 55 2 - 8 2 x 500-sheet paper feed unit ... 69, 76, 78 256MB expansion memory board ... 76 [2-SIDED COPY] key ... 21, 27, 28 500-sheet paper feed unit ... 69, 76, 78 512MB expansion memory board ...
  • Page 93 Handles ... 8 Heavy paper... 15 How to place the original - Document glass ... 22 - RSPF ... 23 icon (Job status screen) ... 12 Important points when inserting paper in the bypass tray ... 18 Important points when selecting an installation site .. 3 [INFORMATION] key ...
  • Page 94 Paper tray... 9, 15, 17, 19, 68 Paper type... 15, 19, 20 Paper weight ... 15 Part names and functions - Operation panel ... 10 Peripheral devices... 76 Photoconductive drum ... 9, 66 Plain paper ... 15 Points to note when making copies... 24 Power off ...
  • Page 95: Index By Purpose

    Preparations Bypass tray, loading paper in...18 Initial settings, returning to ...14 Paper size, changing...19 Paper type, changing ...19 Paper, loading ...17 Power, turning off ...13 Power, turning on ...13 Making copies Auditing mode, copying when enabled ...56 Automatic two-sided copying - Document glass ...27 - RSPF ...28 Bypass tray, copying from...26...
  • Page 96 Connectors Caution: This connector is only intended for service purposes. Any connection to this terminal may cause malfunctions of the copy machine. Instruction for service technician: The cable length for the service terminal has to be less than 10 feet (3 m). RSPF connector Finisher connector Parallel connector...
  • Page 97: For Users In The Usa

    Sharp. You should be aware, however, that Sharp does not itself extend any warranties, either express or implied, directly to you, the end-user, and no one is authorized to make any representations or warranties on behalf of Sharp.
  • Page 98 AR-M236 AR-M237 AR-M276 AR-M277 DIGITAL MULTIFUNCTIONAL SYSTEM SOFTWARE SETUP GUIDE • INTRODUCTION • SOFTWARE FOR THE SHARP AR-M230/M270 SERIES • BEFORE INSTALLATION • INSTALLING THE SOFTWARE • CONNECTING TO A COMPUTER • CONFIGURING THE PRINTER DRIVER • CONFIGURING THE PC-FAX...
  • Page 99: Trademark Acknowledgments

    • Where "AR-XXXX" appears in this manual, please substitute the name of your model for "XXXX". For the name of your model, see "PART NAMES AND FUNCTIONS" in the operation manual for copier. • This manual refers to the "SHARP Digital Multifunctional System AR-M230/M270 Series Software CD-ROM" simply as "CD-ROM". Trademark acknowledgments ®...
  • Page 100 CONTENTS SOFTWARE FOR THE SHARP AR-M230/M270 SERIES... 2 BEFORE INSTALLATION ... 2 ● HARDWARE AND SOFTWARE REQUIREMENTS ... 2 ● INSTALLATION ENVIRONMENT AND INSTALLATION PROCEDURE... 2 INSTALLING THE SOFTWARE ... 3 ● INSTALLATION IN WINDOWS XP (USB/PARALLEL CABLE) ... 3 ●...
  • Page 101: Before Installation

    SOFTWARE FOR THE SHARP AR-M230/M270 SERIES The CD-ROM that accompanies the machine contains the following software: • Printer driver The printer driver enables you to use the printer function of the machine. • PC-FAX driver The PC-FAX driver lets you easily send faxes from your computer through the machine to another fax machine (when the facsimile expansion kit is installed).
  • Page 102: Installing The Software

    INSTALLING THE SOFTWARE If an error message appears, follow the on-screen instructions to solve the problem. After the Note problem is solved, the installation procedure will continue. Depending on the problem, you may have to click the "Cancel" button to exit the installer. In this case, reinstall the software from the beginning after solving the problem.
  • Page 103 Caution files are being copied (the message may appear more than once), click the "Continue Anyway" button. When "The installation of the SHARP software is complete" appears, click the "OK" button. Begin the installation of the PC-FAX driver (if "PC-FAX Driver" was selected in Step 7).
  • Page 104 Begin installation of the printer driver. "SHARP AR-XXXX" will appear in the "Found New Hardware Wizard" dialog box. Select "Install the software automatically (Recommended)" and click the "Next" button. Follow the on-screen instructions. If a warning window appears Caution regarding the "Windows logo test", be sure to click the "Continue Anyway"...
  • Page 105: Installation In Windows 98/Me/2000 (Usb Cable)

    INSTALLING THE SOFTWARE INSTALLATION IN WINDOWS 98/ME/2000 (USB CABLE) The USB cable must not be connected to the machine. Make sure that the cable is not connected before proceeding. If the cable is connected, a Plug and Play window will appear. If this happens, click the "Cancel"...
  • Page 106 (the message may appear more than once), click the "Yes" button. When "The installation of the SHARP software is complete" appears, click the "OK" button. Begin the installation of the PC-FAX driver (if "PC-FAX Driver" was selected in Step 7).
  • Page 107: Parallel Cable

    INSTALLING THE SOFTWARE INSTALLATION IN WINDOWS 95/98/ME/NT4.0/2000 (PARALLEL CABLE) The USB or parallel cable must not be connected to the machine. Make sure that the cable is not connected before proceeding. If the cable is connected, a Plug and Play window will appear.
  • Page 108 "PART NAMES AND FUNCTIONS" in the operation manual for copier. Click the "Yes" button. INSTALLING THE SOFTWARE When "The installation of the SHARP software is complete" appears, click the "OK" button. Begin the installation of the PC-FAX driver (if "PC-FAX Driver" was selected in Step 7).
  • Page 109: Connecting To A Computer

    CONNECTING TO A COMPUTER Follow the procedure below to connect the machine to your computer. Interface cables for connecting the machine to your computer are not included with the machine. Please purchase the appropriate cable for your computer. Interface cable USB cable Shielded twisted pair cable, high-speed transmission equivalent (9 feet (3 m) max.) If the machine will be connected using a USB 2.0 interface, please purchase a USB cable that...
  • Page 110: Configuring The Printer Driver

    In operating systems other than Windows XP, click the "Start" button, select "Settings", and then click "Printers". Click the "SHARP AR-XXXX" printer driver icon and select "Properties" from the "File" menu. If you are using Windows NT 4.0/2000/XP, go to step 4.
  • Page 111 CONFIGURING THE PC-FAX DRIVER WHEN USING A USB CABLE (if the PC-FAX driver is installed) When the PC-FAX function is used with a USB cable, the port used by the PC-FAX driver must be configured. The PC-FAX driver uses the USB port that was created when the printer driver was installed.
  • Page 112: How To Use The Online Manual

    Note manual file to your computer. • The online manual can be printed out using Acrobat Reader. SHARP recommends printing out the sections which you refer to regularly. • Refer to "Help" of Acrobat Reader for more details on how to use Acrobat Reader.
  • Page 113 In Windows 95/98/Me, click the "Details" tab. Select "FILE:" in the "Print to the following port" list box, and click the "OK" button. Click the "SHARP AR-XXXX" printer driver icon and select "Properties" from the "File" menu. Click the "Ports" tab.
  • Page 114 "System" icon, click the "Hardware" tab, and click the "Device Manager" button. Click the icon beside "Other devices". If "SHARP AR-XXXX" appears, select and delete it. If "Other devices" does not appear, Note close the "Device Manager" window. Install the software as explained in "INSTALLING THE SOFTWARE".
  • Page 115 MODEL AR-FX7 FACSIMILE EXPANSION KIT OPERATION MANUAL • BEFORE USING THE FAX FEATURE • BASIC OPERATIONS • ADVANCED TRANSMISSION METHODS • TRANSMISSION USING F-CODES • CONVENIENT METHODS OF USE • PROGRAMMING • TROUBLESHOOTING • KEY OPERATOR PROGRAMS • APPENDIX Page...
  • Page 116 • To reduce the risk of fire, use only UL-Listed No.26 AWG or larger telecommunication line cord. Note • This manual (fax function) describes the AR-M237/AR-M277 model with optional job separator tray kit (AR-TR3), and optional facsimile expansion kit (AR-FX7) installed. Depending on the model you have and on the options installed, some of the illustrations in this manual may be different, however, the basic operations are the same.
  • Page 117: Important Safety Information

    INTRODUCTION TYPE OF SERVICE This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact your state's public utility commission, public service commission, or corporation commission for more information. ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin...
  • Page 118: Fcc Notice To Users

    If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Sharp Electronics Corporation P.O. Box 650 Mahwah, NJ 07430-2135 Telephone: 1-800-BE-SHARP...
  • Page 119 CONTENTS CONTENTS... 1 TO USE THIS PRODUCT CORRECTLY AS A FACSIMILE... 3 BEFORE USING THE FAX FEATURE SETTINGS REQUIRED FOR THE FAX FUNCTION ... 4 PART NAMES AND FUNCTIONS ... 5 G OPERATION PANEL ...5 G PARTS OF THE MACHINE ...6 G FAX MODE (CONDITION SETTING SCREEN)...7 ORIGINALS...
  • Page 120 TRANSMISSION USING F-CODES TRANSMISSION BETWEEN MACHINES SUPPORTING F-CODES... 51 G MEMORY BOXES AND SUB-ADDRESSES/PASSCODES REQUIRED FOR F-CODE TRANSMISSION...52 G ENTERING A SUB-ADDRESS AND PASSCODE FOR A MEMORY BOX IN THE OTHER MACHINE...53 G CREATING A MEMORY BOX FOR F-CODE TRANSMISSION...53 F-CODE POLLING MEMORY...
  • Page 121: Connecting The Telephone Line Cord

    • The life of the lithium battery is approximately 5 years if the power switch are kept continually off. • In the unlikely event that the battery expires, a message will appear in the display and the unit will not operate correctly. If this should occurr please contact your Authorized Sharp Dealer or Service Center. Other information •...
  • Page 122: Settings Required For The Fax Function

    Chapter 1 BEFORE USING THE FAX FEATURE This chapter contains basic information about using the fax function of this product. Please read this chapter before using the unit as a fax machine. SETTINGS REQUIRED FOR THE FAX FUNCTION Before using the unit as a fax machine, make sure that the following information has been programmed correctly. Make sure the correct date and time have been set Make sure the correct date and time have been programmed in the unit (refer to "CUSTOM SETTINGS"...
  • Page 123: Part Names And Functions

    PART NAMES AND FUNCTIONS OPERATION PANEL Operation panel keys and keys displayed on the touch panel that are used for fax are explained here. Touch panel (p.7) • Messages and keys appears in the touch panel. A key can be touched to select or enter a setting. •...
  • Page 124: Parts Of The Machine

    BEFORE USING THE FAX FEATURE PARTS OF THE MACHINE Exit area The original exits here after transmission or scanning into memory. Document feeder tray Place the original face-up in this tray for transmission.(p.10) Original guides Adjust these guides to match the width of the original.(p.10) Document glass Books and other originals that cannot be inserted...
  • Page 125: Condition Setting Screen

    FAX MODE (CONDITION SETTING SCREEN) The condition setting screen of fax mode is displayed by pressing the [FAX] key while the print mode, copy mode, or job status screen appears in the touch panel. In the explanations that follow, it is assumed that the initial screen that appears after pressing the [FAX] key is the condition setting screen (shown below).
  • Page 126 BEFORE USING THE FAX FEATURE [EXPOSURE] key (p.22) Touch this key to change the scanning exposure. The selected exposure is highlighted above the key. The initial factory setting is [AUTO]. Address directory screen (alphabetically ordered) If "DEFAULT DISPLAY SETTINGS" (p.96) is set to address directory, the following screen will be the initial screen that appears when the [FAX] key is pressed.
  • Page 127: Originals That Can Be Faxed

    ORIGINALS ORIGINALS THAT CAN BE FAXED Original sizes Using the RSPF 8-1/2" (width) x 5-1/2" (length) (210 mm (width) x 148 mm (length)) 5-1/2" (width) x 8-1/2" (length) (148 mm (width) x 210 mm (length)) Using the document glass • Originals that are not a standard size (5-1/2" x 8-1/2", 5-1/2" x 8-1/2"R, 8-1/2" x 11", 8-1/2" x 11"R, 8-1/2" x 14", Note 11"...
  • Page 128: Loading An Original

    LOADING AN ORIGINAL An original can be loaded in the RSPF or placed on the document glass. Load multi-page sheet originals in the RSPF. Place books and other originals that cannot be loaded in the RSPF on the document glass. USING THE RSPF Lift the RSPF and make sure an original is not placed on the document...
  • Page 129: Convenient Dialing Methods

    Simply press a rapid key and then press the [START] key ( ) to dial the programmed location. When using F-code transmission, a sub-address and passcode can also be programmed (p.52). No.001:SHARP CORPORATION 0666211221 SHARP CORPORATION CORPO. TPS SHARP GROUP...
  • Page 130: Basic Operations

    Chapter 2 BASIC OPERATIONS This chapter explains the basic procedures for sending and receiving faxes. SENDING A FAX BASIC PROCEDURE FOR SENDING FAXES The procedure for sending a fax in memory transmission mode (p.14) is explained in the following. Make sure that the machine is in fax mode.
  • Page 131 Entering a pause. If you need to insert a PAUSE NEXT pause between digits to access an outside line or AX MEMORY:100% dial an international AUTO RECEPTION number, touch the [PAUSE] key in the upper SUB A right-hand corner of the screen.
  • Page 132: Quick On-Line

    BASIC OPERATIONS Memory transmission mode When memory transmission mode is selected, the original is scanned into memory and then sent to the destination. When the RSPF is used for transmission, transmission of the first scanned page begins while the remaining pages are scanned.
  • Page 133: If A Transmission Error Occurs

    Storing transmission jobs (memory transmission) If a transmission is performed in memory transmission mode while the machine is already sending or receiving a fax, the document will be scanned into memory and then automatically transmitted after the previous job is completed (this is called storing a transmission).
  • Page 134 3). Touch the rapid key for the desired destination. See page 8 for READY TO SEND. information on using the SHARP CORPORATION CORPO. TPS address directory screen. SHARP GROUP The key you touched is highlighted. If you touch the wrong key, touch the...
  • Page 135 TRANSMITTING A TWO-SIDED DOCUMENT The RSPF can be used to automatically fax both sides of two-sided document by memory transmission. Make sure that the machine is in fax mode. When the [FAX] key light SCAN DATA is on, the machine is in fax mode.
  • Page 136 BASIC OPERATIONS FAXING A LARGE NUMBER OF PAGES When you have a large number of pages to fax, scan the pages in batches using the RSPF. A maximum of 100 pages can be placed in the RSPF at once; however, placing pages in batches allows you to scan in more than 100 pages and send them in a single transmission.
  • Page 137 Place the next set of original pages and press the [START] key ( Repeat this step until all pages have been scanned. You can change the original size, resolution, and exposure settings as needed for each page. If you take no action for about 1 minute (you do not press the [START] key ( )), scanning automatically ends and the job is stored for transmission.
  • Page 138: Manually Setting The Scanning Size

    MANUALLY SETTING THE SCANNING SIZE If you load an original that is not a standard size (such as an AB size), or if the size is not detected correctly, you must touch the [ORIGINAL] key and set the original size manually. Perform the following steps after placing the document in the RSPF or on the document glass.
  • Page 139: Selecting Resolution And Exposure Settings

    SELECTING RESOLUTION AND EXPOSURE SETTINGS After placing an original, you can adjust the resolution and exposure settings as needed for the original, such as for small or faint characters or for a photo. Place the original with the machine in fax mode (p.12), and then adjust the settings as explained below.
  • Page 140: Selecting The Exposure

    BASIC OPERATIONS SELECTING THE EXPOSURE The initial exposure setting is AUTO. To change the setting, follow these steps: Changing the exposure Touch the [EXPOSURE] key. AUTO EXPOSURE STANDARD RESOLUTION AUTO 8½x11R ORIGINAL Touch the [AUTO MANUAL] key. "MANUAL" is highlighted. AUTO MANUAL Touch the...
  • Page 141: Priority Transmission Of A Stored Job

    PRIORITY TRANSMISSION OF A STORED JOB If you have an urgent transmission job and multiple transmission jobs have already been stored, you can give priority to the urgent job so that it will be transmitted immediately after the job currently being transmitted. This is done in the job status screen.
  • Page 142: Canceling A Fax Transmission

    CANCELING A FAX TRANSMISSION You can cancel a transmission job that is in progress or that has been stored. This is done in the fax job status screen. Press the [JOB STATUS] key. LINE DATA JOB STATUS CUSTOM SETTING Touch the [FAX JOB] key. WAITING WAITING PRIOR...
  • Page 143: Receiving Faxes

    RECEIVING FAXES When another fax machine sends a fax to your machine, your machine will ring*, automatically receive the fax, and begin printing (automatic reception). • You can store a transmission job while fax reception is in progress. ("Storing transmission jobs (memory Note transmission)"...
  • Page 144: Broadcast Transmission

    Chapter 3 ADVANCED TRANSMISSION METHODS This chapter explains advanced fax features for special situations and purposes. SENDING THE SAME DOCUMENT TO MULTIPLE DESTINATIONS IN A SINGLE OPERATION (BROADCAST TRANSMISSION) This feature is used to send a fax to multiple destinations in a single operation. The document to be transmitted is scanned into memory and then successively transmitted to the selected destinations.
  • Page 145: Using Broadcast Transmission

    0123456789 the [ADDRESS BOOK] key to display the CORPO.TPS address book HARP CORPORATION SHARP GROUP ACC.#-C screen.(p.8) When selected, an auto-dial key is highlighted. Touch the [NEXT ADDRESS] key and then enter the fax number of the next destination or touch an auto-dial key.
  • Page 146 FORWARDING RECEIVED FAXES TO ANOTHER MACHINE WHEN PRINTING IS NOT POSSIBLE When printing is not possible because of a problem such as no paper or no toner, you can forward received faxes to another fax machine.This function can be conveniently used in an office or other workplace where there is another fax machine connected to a different phone line.
  • Page 147: Using The Fax Forward Function

    USING THE FAX FORWARD FUNCTION Program the fax number of the forwarding destination The number of the forwarding destination is programmed in the key operator programs ("SET THE TELEPHONE NUMBER FOR DATA FORWARDING" (p.101)). Only one fax number can be programmed, and a sub-address and passcode can be included in this number.
  • Page 148: Setting Up A Timer Transmission

    AUTOMATIC TRANSMISSION AT A SPECIFIED TIME (TIMER TRANSMISSION) This feature enables you to set up a transmission or polling operation to be performed automatically at a specified time. The time can be specified up to a week in advance. This allows you to take advantage of off-peak phone rates without having to be there when the transmission is performed.
  • Page 149 Perform the desired transmission operation. The steps that follow will depend on the type of transmission. The following types of transmission can be performed in a timer transmission: • Normal transmission (p.12) • Broadcast transmission (p.26) • Confidential transmission (p.47) •...
  • Page 150: Transmission And Reception Using The Polling Function

    TRANSMISSION AND RECEPTION USING THE POLLING FUNCTION This function can only be used if the other machine is a Super G3 or G3 machine and supports the polling function. The polling function allows your machine to call a fax machine that has a document ready for transmission and initiate reception of the document.
  • Page 151: Using The Polling Function

    (the programmed sender's number with the lowest control number) appropriately in that machine. • If the other fax machine is a Sharp machine (excluding some models), you may also need to program a system number in your machine ("SYSTEM NUMBER MODE" (p.102)) that matches a polling permission ID number programmed in the other machine.
  • Page 152 ADVANCED TRANSMISSION METHODS When you have finished entering the destination(s), press the [START] key( "JOB STORED." appears in the screen. Your machine prints the document following reception from the sending machine. To cancel the operation Note Press the [JOB STATUS] key and then cancel the operation as explained. ("CANCELING A FAX TRANSMISSION"...
  • Page 153: Using Polling Memory

    USING POLLING MEMORY This function sends a document previously scanned into memory to a receiving machine when the receiving machine calls and polls your machine. The machine has "memory boxes", which are memory used for the regular polling memory function, F-code polling memory, F-code confidential transmission, and F-code relay transmission ("SENDING OPTIONS"...
  • Page 154 ADVANCED TRANSMISSION METHODS Press the [START] key ( The document is scanned. If other documents have previously been stored, the new document will be added to the previous documents. If you used the document glass and have another page to scan, change pages and then press the [START] key ( ) again.
  • Page 155 Deleting documents from the Public Box This procedure is used to delete documents from the Public Box when they are no longer needed. Touch the [SPECIAL MODES] key in fax mode and then touch the [MEMORY BOX] key. If the address book SUB ADDRESS screen appears, touch SPECIAL MODES...
  • Page 156 Program own (sender's) fax number Program passcode numbers Transmitting machine [Preparations] Checking the receiving machine's system number against the transmitting machine's ID numbers (Sharp machines only*) [Preparations] Your (receiving) machine Program a system number Program ID numbers Transmitting machine [Preparations] •...
  • Page 157: Fax Mode

    FAXING A THIN-SHEET DOCUMENT USING THE RSPF Thin-sheet documents can be faxed using the RSPF. When the thin-sheet scanning function is used, the RSPF scans the document at a slower speed. Follow these steps to enable or disable the thin-sheet scanning function. A document that is extremely thin or which has folds or wrinkles may misfeed in the RSPF.
  • Page 158: Dual Page Scan

    FAXING A DIVIDED ORIGINAL (DUAL PAGE SCAN) When faxing a book or other bound document, you can use this function to divide the two open pages of the book into two separate fax pages. This function can only be used when the original is scanned using the document glass. The original on the right side of the document glass is scanned first as page 1, and then the original on the left side as page 2.
  • Page 159: Programming Frequently Used Operations

    [OK] key. The program key you touched is selected and you return to the screen of step 2. R SHARP The [PROGRAM] key and the keys of the ORMAT A functions stored in the program are highlighted.
  • Page 160: Fax Transmission

    AUTOMATIC COVER SHEET IMPORTANT DATE : MAY-11-200X FRI 07:30 PM Transmission : SERVICE CENTER FAX # : 0333829161 FROM : SHARP FAX # : 0666211221 PAGES : 02PAGES WERE SENT (INCLUDING THIS PAGE) PASSCODE SELECT If the message function is selected, a message is printed.
  • Page 161: Adding A Message

    ADDING A MESSAGE This function adds a message to the top of the first received fax page. Message selection is only effective for one transmission. One the following messages can be selected: CONFIDENTIAL, URGENT, IMPORTANT, PLEASE DISTRIBUTE, PLEASE CALL BACK In fax mode, place the original.
  • Page 162: Own Number Sending

    Example of fax page printed out by the receiving machine MAY-11-200X-FRI 03:00 PM SHARP PLANNING DIV. (1) Date and time: programmed in the custom settings (See "CUSTOM SETTINGS" in operation manual for copier). (2) Sender’s name: programmed in the key operator programs. ("OWN NUMBER AND NAME SET" (p.97)) (3) Sender’s fax number: programmed in the key operator programs.
  • Page 163: Selecting The Sender Information That Appears On A Fax Transmission

    OWN PASSCODE SELECT Touch the desired sender key in the list. SENDER LIST SHARP CORPORATION SHARP GROUP XX GROUP If multiple senders have been programmed Note and a sender is not selected, the sender with the lowest control number is automatically selected.
  • Page 164: Sending And Receiving Confidential Faxes

    As shown above, receiving a fax in a confidential box is called confidential reception, and sending a fax to a confidential box in the receiving machine is called confidential transmission. • The confidential function can only be used when the other fax machine is a Sharp model that has the Note confidential fax function.
  • Page 165: Confidential Transmission

    CONFIDENTIAL TRANSMISSION Before sending a confidential fax, make sure that the receiving machine has the confidential reception function and that it is programmed appropriately to receive confidential faxes. If the receiving machine has more than one box for confidential reception, you will need to contact the receiving party in advance for the appropriate box number.
  • Page 166: Printing A Fax Received In A Confidential Box

    " appears next to memory boxes that have MEMORY BOX - CONFIDENTIAL BOX received faxes. SHARP GROUP CORPO.TPS Note • A confidential box cannot be deleted if it is holding a received fax. • A received confidential fax cannot be forwarded. (p.28) Press the numeric keys to enter your ID code (4 digits).
  • Page 167: Sending Faxes Using The Relay Request Function

    Sending a fax to a relay machine and requesting relay transmission is called the relay request function. Receiving a fax and broadcasting it to a group of end receiving machines is called the relay broadcast function. • This function can only be used when the relay machine is a Sharp model that has the relay broadcast function. Note For more information, consult your SHARP service center.
  • Page 168: Using The Relay Request Function

    Touch the key of the relay group that you wish to use. The selected relay group key is highlighted. G OPTIONS / RELAY BROADCAST SHARP CORPORATION SHARP GROUP Touch the inner [OK] key. You will return to the special transmission screen.
  • Page 169 This chapter explains F-code transmission, which gives you a convenient means of performing advanced operations such as relay broadcast transmission and confidential transmission. Normally these functions require that the other fax machine be a similar Sharp machine; however, F-code transmission enables these functions to be performed with any other machine that supports F-code transmission.
  • Page 170: F-Code Transmission

    A "sub-address" that indicates the box's location in memory must be programmed, and if desired, a passcode can also be programmed to control access to the box. MEMORY 0001 11245 SHARP Document Group 2 3321 3333...
  • Page 171 If the condition settings screen appears, touch the [ADDRESS BOOK] key to display the CORPO. TPS address book screen. HARP CORPORATION SHARP GROUP ACC.#-C (p.8) If the sub-address and passcode have been programmed into the rapid key, the following steps are not needed.
  • Page 172: F-Code Polling Memory

    F-CODE POLLING MEMORY F-code polling memory allows one fax machine to call another fax machine and initiate reception of a document that has been scanned into the other machine's F-code polling memory box. Calling another machine and initiating reception is called F-code polling, and scanning a document into a memory box for another machine to retrieve by polling is called F-code polling memory.
  • Page 173 Note that you cannot check or clear the contents of a memory box while it is being used for transmission. TRANSMISSION USING F-CODES MARKETING GROUP SHARP BRANCH EX PUBLIC MARKETING GROUP SHARP BRANCH EX...
  • Page 174 [ADDRESS BOOK] key to display the address book screen. CORPO. TPS See "ENTERING A HARP CORPORATION SHARP GROUP ACC.#-C SUB-ADDRESS AND PASSCODE FOR A MEMORY BOX IN THE OTHER MACHINE" on page 53 for the procedure for entering sub-addresses and passcodes.
  • Page 175: F-Code Confidential Transmission

    F-code confidential reception, and sending a document to another machine's F-code confidential memory box is called F-code confidential transmission. • For Sharp's regular confidential transmission function, which uses the programmed sender's fax number and Note ID code, see "SENDING AND RECEIVING CONFIDENTIAL FAXES" on page 46.
  • Page 176 Touch the memory box key containing the document that you wish to print. the right of memory MEMORY BOX - SUB ADDRESS CONFIDENTIAL BOX boxes that have received SHARP GROUP CORPO. TPS documents. A memory box cannot be selected while it is being used for transmission.
  • Page 177: F-Code Relay Broadcast Transmission

    Transmission by the relay machine is called "F-code relay broadcast transmission", and transmission from the relay request machine to the relay machine is called "F-code relay request transmission". • For information on Sharp's reqular relay broadcast function, which uses the programmed sender's number and Note relay ID code, see "SENDING FAXES USING THE RELAY REQUEST FUNCTION"...
  • Page 178: Your Machine Is The Relay Machine

    TRANSMISSION USING F-CODES USING THE F-CODE RELAY BROADCAST FUNCTION (your machine is the relay machine) When a document is received from a relay request machine, the F-code relay broadcast function transmits the document to the end receiving machines using a memory box only if the sub-address and passcode sent by the relay request machine are correct.
  • Page 179: Connecting An Extension Phone

    Chapter 5 CONVENIENT METHODS OF USE This chapter explains convenient features that can be used to send a document, as well as features that expand the range of use of the fax machine such as connecting an extension phone. CONNECTING AN EXTENSION PHONE You can connect a telephone to the machine and use it as an extension phone to place and receive calls like any normal phone.
  • Page 180 You cannot use a group CORPO. TPS key or a rapid key that HARP CORPORATION SHARP GROUP ACC.#-C includes a sub-address and passcode. Speak to the other party when they answer. If you used the [SPEAKER] key to dial, lift the extension phone to talk.
  • Page 181 Activating fax reception from an extension phone (remote reception) After speaking on the extension phone, you can activate fax reception from the extension phone. This is called "remote reception". After speaking, or when you hear a fax tone through the extension phone, perform the following procedure with the extension phone still lifted.
  • Page 182 For more information on using the PC-FAX function, see the "Operation manual" that is installed along with the PC-FAX driver. To open the manual, click the Windows Start button, select "All Programs" ("Programs" in operating systems other than Windows XP), "SHARP PC-FAX Driver", and then "Operation manual". Select the PC-FAX driver and follow the same procedure as when printing the document.
  • Page 183 Chapter 6 PROGRAMMING This chapter explains how to program auto dial keys (rapid and group keys), programs, relay groups, and user indexes. It also explains how to print out lists of stored settings. PROGRAMMING Auto dial keys (rapid and group keys), programs, relay groups, and user indexes are stored and edited using the operation panel of the machine.
  • Page 184 PROGRAMMING Touch the [DIRECT ADDRESS / PROGRAM] key. The DIRECT ADDRESS ESS CONTROL / PROGRAM menu appears. DIRECT ADDRESS / PROGRAM Touch the desired key and perform the programming operation. See the pages indicated below for the operation you wish to perform. CUSTOM SETTINGS DIRECT ADDRESS / PROGRAM STORE...
  • Page 185: Storing Rapid Dial Keys

    Touch the [OK] key. CANCEL 12#$% PACE AB/ab ÃÄÂ/ãäâ Touch the [INDEX] key. NAME SHARP CORPORATION INDEX KEY NAME Touch the desired index key. DIRECT ADDRESS / RAPID INDEX SELECT THE CUSTOM INDEX WHERE YOU REGISTER THIS ADDRESS. USER 1...
  • Page 186 The "FAX No." line only shows 32 digits, regardless of the number of digits stored in the number. (If you do not wish to change the name, this SHARP CORPORATION step is not necessary). USER 3 FAX No See page 80 for the...
  • Page 187 International correspondence mode Selections are NONE, MODE 1, MODE 2, and MODE 3. • When sending a fax to a foreign country, Note telephone line conditions can sometimes distort the fax or interrupt the transmission. Selecting the right international correspondence mode can help alleviate these problems.
  • Page 188: Editing And Deleting Rapid Keys

    1 through 3 on pages 65 to 66 and then perform the following procedure. Touch the [AMEND/DELETE] key. AMEND/DELETE Touch the rapid key you wish to edit or delete. DIRECT ADDRESS / AMEND/DELETE SELECT ADDRESS TO AMEND/DELETE. SHARP CORPORATION CORPO. TPS SHARP GROUP FREQUENT USE ABCD EFGHI JKLMN...
  • Page 189: Programming A Group Key

    Follow steps 1 through 7 of "STORING RAPID DIAL KEYS" (p.67) to enter a GROUP NAME, INITIAL, and INDEX. Touch the [ADDRESS] key. SHARP DIGITAL DOCUMENT SYSTEMS USER 2 ADDRESS Touch index keys and the as needed, and touch rapid keys of the destinations that you wish to store in the group.
  • Page 190: Editing And Deleting Group Keys

    If you need to edit or delete a group key, follow steps 1 through 3 on pages 65 and 66 and then perform the following procedure. Touch the [AMEND/DELETE] key. AMEND/DELETE Touch the group key that you wish to edit or delete. DIRECT ADDRESS / AMEND/DELETE SELECT ADDRESS TO AMEND/DELETE. SHARP CORPORATION CORPO. TPS SHARP GROUP FREQUENT USE ABCD EFGHI JKLMN OPQRST UVWXYZ •...
  • Page 191: Storing A Program

    MODES Enter up to 36 characters for the name. See page 80 for the procedure for entering letters. Touch the [SETTINGS] key. No.1 PROGRAM FOR SHARP PROGRAM NAME ADDRESS SETTINGS RESOLUTION SPECIAL MODES Touch the keys for the settings that you wish to store.
  • Page 192: Editing And Deleting Programs

    PROGRAMMING Your settings are displayed. Make sure that they are correct. PROGRAM No.1 REGISTRATION IS COMPLETED. PROGRAM FOR SHARP PROGRAM NAME ADDRESS 2 ADDRESSES SETTINGS RESOLUTION STANDARD EXPOSURE SPECIAL POLLING MODES EDITING AND DELETING PROGRAMS If you need to edit or delete a previously stored program, perform steps 1 through 3 on pages 65 and 66 and then perform the following procedure: Touch the [AMEND/DELETE] key.
  • Page 193: Storing Relay Groups

    See page 80 for the procedure for entering letters. Touch the [RELAY STATION] key. The number entry screen for the relay machine GROUP NAME SHARP CORPO appears. RELAY STATION RECIPIENT Press the numeric keys to enter the fax number of the relay machine.
  • Page 194 Continuing to touch the key makes the number change quickly. * The numbers entered will vary depending on the model used for the relay machine. For more information, consult your SHARP service center. (Also see the operation manual for copier.) Touch the [OK] key. The screen for entering...
  • Page 195: Editing And Deleting A Relay Group

    Touch the relay group that you wish to edit or delete. DIRECT ADDRESS / AMEND/DELETE SELECT ADDRESS TO AMEND/DELETE. RELAY GROUP SHARP CORPORATION CORPO. TPS SHARP GROUP • If you need to return to the screen of step 2, touch the [ADDRESS BOOK] key.
  • Page 196: Storing A Group Index

    STORING A GROUP INDEX Auto dial keys (rapid keys and group keys) are normally stored in the ABC index. To make auto dial keys more convenient to use, you can store a group of auto dial keys in a group index and assign a name to that index. When you switch to the group indexes, USER 1, USER 2, USER 3, USER 4, USER 5, and USER 6 appear.
  • Page 197: Printing Programmed Information

    PRINTING PROGRAMMED INFORMATION You can print out lists of the rapid keys, group keys, programs, and relay groups that have been stored in the machine. Press the [CUSTOM SETTINGS] key. LINE DATA CUSTOM SETTINGS B STATUS Touch the [LIST PRINT] key. LIST PRINT RECEIVE MODE •...
  • Page 198: Entering Characters

    To enter or edit characters in setting screens such as auto dial key programming screens, follow the steps below. Characters that can be entered are alphabetical characters, special characters, numbers, and symbols. Entering alphabetical characters (Example: Sharp äÄ) Touch the [S] key. Characters cannot be entered beyond the "...
  • Page 199 Touch the [Ä] key. NAME Sharp ä SPACE You can press the [ABC/abc] key during entry to return to alphabetical character entry. You can also enter numbers and symbols. When finished, touch the [OK] key. NAME Sharp äÄ SPACE You will exit the character entry screen and return to the programming screen.
  • Page 200 PROGRAMMING Entering numbers and symbols Touch the [AB/ab 12#$%] key. NAME SPACE When the characters "12#$%" are highlighted, number/symbol entry mode is selected. Enter the desired number or symbol. Numbers and symbols that can be entered are as follows: Screen 1/2 NAME SPACE Screen 2/2...
  • Page 201: When A Transaction Report Is Printed

    Chapter 7 TROUBLESHOOTING This chapter contains information to help you make efficient use of the fax features of the machine, including solutions to common problems. WHEN A TRANSACTION REPORT IS PRINTED The machine has been set to automatically print a Transaction Report when a transmission is not successful or when the Broadcast transmission function is used.
  • Page 202 The communication handshake signals or image signals were distorted due to line conditions or other reasons, and communication was not successful. Codes for use by service technicians. For more infomation, consult your SHARP service center.
  • Page 203: Viewing The Communication Activity Report

    G MEM.POLLING LIST ... Documents scanned into polling memory and F-code polling memory. G PASSCODE LIST ... Programmed sender information, relay request settings, and polling G CONFIDENTIAL RECEPTION LIST... Confidential box numbers (Sharp mode and F-code boxes) that have Press the [CUSTOM SETTINGS] key.
  • Page 204 The self-diagnosis function has activated and automatically stopped operation. An error code appears in xx-xx. → Turn off the power and then turn it back on. If the same message still appears, contact your SHARP service center. Page operation manual for copier...
  • Page 205: Fax Problems

    TROUBLESHOOTING If the fax features do not operate normally, please check the following. If you are unable to solve the problem, see "TROUBLESHOOTING AND MAINTENANCE" in the operation manual for copier. Fax problems The machine does not operate correctly The machine does not operate. Transmission problems Dialing is not possible.
  • Page 206: Transmission Problems

    TROUBLESHOOTING FAX PROBLEMS Problems that are related to the fax function are explained in the following. For paper misfeeds, see "MISFEED REMOVAL" in the operation manual for copier. For general machine problems, copier problems, printer problems, and network scanner problems, see the corresponding manual for the function. The machine does not operate correctly Problem The machine does not...
  • Page 207: Reception Problems

    Reception problems Problem Reception does not take The machine's clock is not set to the correct time. → Set the clock to the correct time. place at the specified time. A message appears in the display instructing you to add toner or paper. →...
  • Page 208: Key Operator Programs

    Chapter 8 KEY OPERATOR PROGRAMS The key operator programs are used by the administrator of the machine to enable and disable certain functions of the machine. This section explains key operator programs for the fax features of the machine. For key operator programs that are related to general operation, the copy function, the printer function, and the network scanner function, see the key operator's guide.
  • Page 209: Key Operator Program List

    KEY OPERATOR PROGRAM LIST You may not be able to use all of the programs in the key operator program list. Programs that you can use Note depend on what peripheral devices are installed on the machine. KEY OPERATOR PROGRAMS FOR THE FAX FUNCTION Factory default Program name settings...
  • Page 210 KEY OPERATOR PROGRAMS Factory default Program name settings FAX SEND SETTINGS AUTO REDUCTION Enabled SENDING SETTING PRINTING PAGE Enabled NUMBER AT RECEIVER DATE/OWN NUMBER OUTSIDE THE PRINT POSITION ORIGINAL IMAGE SETTING ROTATION SENDING Enabled SETTING CALL TIMER AT 45 (sec.) MEMORY SENDING RECALL IN CASE OF •...
  • Page 211: Key Operator Program Menu

    KEY OPERATOR PROGRAM MENU The key operator programs are arranged in the following menu. Use this menu as a guide for accessing each of the programs. *Some programs may contain an additional level (setting screen). Level 1 Level 2 FAX SETTINGS FAX DEFAULT SETTINGS FAX SEND SETTINGS FAX RECEIVE SETTINGS...
  • Page 212: Using The Key Operator Programs

    USING THE KEY OPERATOR PROGRAMS When using the key operator programs for the first time, change the factory default key operator code to a new Note code. (Step 3 to step 6) Press the [CUSTOM SETTINGS] key. LINE DATA CUSTOM SETTINGS B STATUS Touch the [KEY OPERATOR PROGRAMS] key.
  • Page 213 KEYS USED IN KEY OPERATOR PROGRAMS Example: Auditing mode KEY OPERATOR PROGRAMS ACCOUNT CONTROL AUDITING MODE TOTAL PAGES PER ACCOUNT RESETTING ACCOUNT When a checkbox ( ) appears in front of a setting, a checkmark ( This indicates that the setting is enabled. If a checkbox with a checkmark ( cleared ( ) and the setting is disabled.
  • Page 214: Fax Function

    KEY OPERATOR PROGRAMS FOR THE FAX FUNCTION This section explains key operator programs for the fax function of the machine. For key operator programs that are related to general operation, the copy function, the printer function, and the network scanner function, see the key operator's guide.
  • Page 215: Initial Resolution Setting

    INITIAL RESOLUTION SETTING This setting is used to select the default resolution setting for fax mode. Selections are [STANDARD], [FINE], [SUPER FINE], and [ULTRA FINE]. When the resolution is set to [FINE], [SUPER FINE], or [ULTRA FINE], [HALF TONE] can also be selected. To select HALF TONE for the selected resolution setting, touch the [HALF TONE] key so that it is highlighted.
  • Page 216: Speaker Volume Setting

    KEY OPERATOR PROGRAMS SPEAKER VOLUME SETTING This setting is used to adjust the volume of the following four types of sounds heard through the speaker. • SPEAKER • LINE MONITOR • RINGER VOLUME • TRANSMISSION COMPLETE SOUND KEY OPERATOR PROGRAMS VOLUME ADJUSTMENT SPEAKER RINGER VOLUME...
  • Page 217: Fax Send Settings

    IMAGE MEMORY PRINT SELECT SETTING This program is used to select the conditions for including a copy of part of the first page of the transmitted document on transaction reports. Selections are [PRINT OUT ALL REPORT], [PRINT OUT ERROR REPORT ONLY], and [NO PRINTED REPORT].
  • Page 218: Auto Cover Sheet

    KEY OPERATOR PROGRAMS ROTATION SENDING SETTING When transmitting a document, this setting allows you to rotate a vertically oriented 8-1/2" x 11" document to a horizontal orientation (8-1/2" x 11"R), or rotate an A4 document to A4R. The document is rotated clockwise. (8-1/2"...
  • Page 219: Fax Receive Settings

    FAX RECEIVE SETTINGS The fax reception settings allow you to adjust certain parameters for receiving faxes to better suit your needs. Settings that can be adjusted depend on the peripheral devices installed. The fax receive settings are as follows: G AUTO RECEIVE REDUCE SETTING G DUPLEX RECEPTION SETTING G PRINT STYLE SETTING G NUMBER OF CALLS IN AUTO RECEPTION...
  • Page 220: Sending Options

    ID numbers. This method can only be used if the other machine is also a Sharp machine (excluding certain models). Up to 10 ID numbers can be programmed. To check the programmed ID numbers, print out the Passcode list in the custom settings.
  • Page 221 F-CODE MEMORY BOX This program is used to program memory boxes for F-code communication. Three types of memory boxes can be programmed: F-code memory polling boxes, F-code confidential boxes, and F-code relay broadcast boxes. Follow the procedure below to program, edit, or delete a memory box.
  • Page 222 KEY OPERATOR PROGRAMS G F-code confidential box (print passcode) A print passcode must be programmed to permit printing of faxes received in the F-code confidential box. • Enter a 4-digit number for the print Note passcode. The characters " cannot be used. •...
  • Page 223: List Print

    Editing or deleting a memory box Touch the desired type of memory box ([POLLING MEMORY], [CONFIDENTIAL], or [RELAY BROADCAST]) in the Edit/Delete row (lower row). (See step 1 on page 103.) Touch the key of the memory box that you wish to edit or delete.
  • Page 224 Chapter 9 APPENDIX This chapter contains reference information regarding the fax features of the machine.
  • Page 225: Specifications

    SPECIFICATIONS For information on power requirements, power consumption, dimensions, weight, and other specifications that are common to all features of the machine, refer to operation manual for copier. Applicable telephone line Compression method Transmission modes Scanning method Scanning resolution (Supports ITU-T standards) Recording method Transmission speed Transmission time*1...
  • Page 226 INDEX Address directory screen ...8 Advanced transmission methods ...59 Alarm sounds ...86 Auto reduction sending setting...99 Auto-dialing ...11, 16 Broadcast transmission...26 Communication activity report...85 Condition setting screen - Address directory screen ...8 - Condition setting screen ...7 Confidential function...46 Confidential reception list ...85 Confidential transmission ...47 Connecting the telephone line cord...3 Cover sheet...42...
  • Page 227 On-hook dialing ...11 Operation Panel ...5, 6 Original guides ...6, 10 Original sizes...20 Originals ...9 - Automatic reduction ...9 - Booklets ...17 - Job build...18 - Sizes ...9, 20 - Two-sided documents ...17 Own number sending ...44 Paper trays...6 Parts of the machine ...6 Passcode list ...85 Passcodes...52 Pause ...13...
  • Page 228 Advanced transmission methods Broadcast transmission...26 Confidential transmission ...47 Cover sheet...42 Dual page scan ...40 Fax forward function...29 F-code transmission - F-code confidential transmission ...57 - F-code polling ...56 - F-code polling memory ...55 Message...43 Own number sending ...44 PC-FAX transmission...64 Polling function - Polling ...33 - Polling memory ...35...
  • Page 229 Le numéro d'enregistrement est indiqué sur la carte à circuit imprimé du télécopieur et sur le copieur. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Sharp Electronics of Canada Ltd. 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9 Canada...
  • Page 230: Online Manual

    AR-M230/M270 Series Online Manual Start Start Click this "Start" button.
  • Page 231 Introduction This manual describes the printer function of the AR-M230/M270 series digital multifunctional system. ● For information on loading paper, replacing toner cartridges, clearing paper misfeeds, handling peripheral devices, and other Note copier-related information, please refer to your operation manual for copier. ●...
  • Page 232: I N D E X

    How to use the online manual This section explains how to view the online manual. Please read this section before using the online manual. For information on using Acrobat Reader, see Acrobat Reader Help. How to Control the Online Manual In this manual, the following buttons are displayed at the bottom of each page.
  • Page 233: Printer Sharing

    Contents Introduction How to use the online manual 1 PRINT Basic printing Opening the printer driver from the "start" button Printer driver settings Two-sided printing Printing multiple pages on one page Fitting the printed image to the paper Rotating the print image 180 degrees Printing a watermark Stapling printed pages (when a finisher is installed) Giving priority to a print job...
  • Page 234: Basic Printing

    Select "Print" from the application's "File" menu. The "Print" dialog box will appear. Make sure that "SHARP AR-XXXX" is selected as the printer. If you need to change any print settings, click the "Preferences" button ("Properties" button in Windows 95/98/Me/NT 4.0) to open the printer driver setup screen.
  • Page 235: Basic Printing

    PRINT Basic printing Click the "Print" button ("OK" button in Windows 95/98/Me/NT 4.0). Printing begins. The print job is delivered to one of the following trays (depending on which output devices are installed): ● Job separator tray kit is installed: Job separator tray Finisher is installed: Offset tray ●...
  • Page 236 PRINT Basic printing When the "Paper Selection" setting is "Paper Source" or "Paper Type" When "Paper Selection" in the "Paper" tab of the printer driver setup screen is set to: ● "Paper Source", select the tray that you wish to use for printing from the pull-down menu.
  • Page 237: Opening The Printer Driver From The "Start" Button

    "Settings". Click "Printers and Other Hardware", and then click "Printers and Faxes". In Windows 2000, click "Printers". Click the "SHARP AR-XXXX" printer driver icon and select "Properties" from the "File" menu. Click the "Printing Preferences" button in the "General" tab.
  • Page 238: Printer Driver Settings

    PRINT Printer driver settings To view Help for a setting, click the Some restrictions exist on the combinations of settings that can be selected in the printer driver setup screen. When a restriction is in effect, an information icon ( ) will appear next to the setting.
  • Page 239: Two-Sided Printing

    PRINT Two-sided printing This feature allows you to print on both sides of the paper. To use this function, open the printer driver setup screen and select "2-Sided (Book)" or "2-Sided (Tablet)" from "Document Style" in the "Main" tab. ☞ Basic printing for details on how to open the printer driver.
  • Page 240: Printing Multiple Pages On One Page

    PRINT Printing multiple pages on one page This feature allows you to reduce and print two or four document pages on a single sheet of paper. To use this function, open the printer driver setup screen and select "2-Up" or "4-Up" for "N-Up Printing" on the "Main" tab. ☞...
  • Page 241: Fitting The Printed Image To The Paper

    PRINT Fitting the printed image to the paper The printer driver can adjust the size of the printed image to match the size of the paper loaded in the machine. Follow the steps shown below to use this function. The explanation below assumes that you intend to print a Ledger size document on letter size paper.
  • Page 242: Rotating The Print Image 180 Degrees

    PRINT Rotating the print image 180 degrees The print image can be rotated 180 degrees. This feature is used to enable correct printing on envelopes and other paper with flaps that can only be loaded in one orientation. Use this feature when automatic rotation (which takes place when the loaded paper is the same size as the print image and the orientations are different) results in reversal of the top and bottom of the image.
  • Page 243: Printing A Watermark

    PRINT Printing a watermark You can print a watermark such as "CONFIDENTIAL" on your document. To print a watermark, open the printer driver, click the "Watermarks" tab, and follow the steps below. ☞ Basic printing for details on how to open the printer driver. How to Print a Watermark From the "Watermark"...
  • Page 244: Stapling Printed Pages (When A Finisher Is Installed)

    PRINT Stapling printed pages (when a finisher is installed) When a finisher is installed, printed pages can be stapled. To use this feature, open the printer driver setup screen, and select the "Staple" checkbox in the "Finishing" field of the "Main" tab. ☞...
  • Page 245: Giving Priority To A Print Job

    PRINT Giving priority to a print job When a print job is waiting because the machine is copying or printing a received fax, the following procedure can be used to interrupt the current job and immediately print the print job. Use the print job status screen to give priority to the job. For more information on using the job status screen, see operation manual for copier.
  • Page 246: Canceling A Print Job

    PRINT Canceling a print job A print job in progress or waiting to be printed can be canceled. Use the print job status screen to cancel the job. Press the [JOB STATUS] key. LINE DATA CUSTOM SETTING JOB STATUS Make sure that the [PRINT JOB] key is highlighted.
  • Page 247: Sharing The Printer Using Windows Networking

    PRINTER SHARING Sharing the printer using windows networking The machine can be used as a shared printer in a Windows 95/98/Me/NT 4.0/2000/XP network environment. Note that the Windows network environment must already be established. "Print server" as explained here is a computer that is directly connected to the machine, and a "Client" is any other computer that is connected to the same network.
  • Page 248: Shared Printer Settings

    "Printers and Faxes". In operating systems other than Windows XP, double-click the printer icon. Click the "SHARP AR-XXXX" printer driver icon and select "Sharing" from the "File" menu. Establish the settings for sharing, and click the "OK"...
  • Page 249: Client Settings

    PRINTER SHARING Client settings Follow the procedure below to install the printer driver in the client. If your operating system is Windows NT 4.0, refer to Note Click the "start" button, and click "Control Panel". In Windows 95/98/Me/2000, click the "Start" button and select "Settings".
  • Page 250 PRINTER SHARING Client settings Select "Browse for a printer", and click the "Next" button. In Windows 95/98/Me, click the "Browse" button. In Windows 2000, select "Type the printer name, or click Next to browse for a printer", and click the "Next" button.
  • Page 251: Client Settings

    For the procedure for installing the printer driver, see "INSTALLING THE SOFTWARE" in the Software Setup Guide. Click the "Start" button, select "Settings", and then click "Printers". Click the "SHARP AR-XXXX" printer driver icon and select "Properties" from the "File" menu. The printer properties will appear.
  • Page 252 TROUBLESHOOTING Troubleshooting This chapter describes how to solve printer problems. Refer to the relevant section based on the problem. To load paper, remove paper misfeeds, load staples in the finisher, remove jammed staples, or replace the toner cartridge, see "TROUBLESHOOTING" in operation manual for copier. Printing does not take place ●...
  • Page 253: Printing Does Not Take Place

    TROUBLESHOOTING Printing does not take place Check the connections ■ Is the interface cable compatible with the machine and computer? Interface cables compatible with this machine are USB and parallel cables. Check which type of cable is supported by your computer. For the specifications of the interface cable, see "CONNECTING TO A COMPUTER"...
  • Page 254: Check Your Computer

    TROUBLESHOOTING Printing does not take place Check Your Computer ■ Is there enough computer memory or hard disk space? To use the machine, your computer must have sufficient memory and hard disk space. If there is insufficient hard disk space, delete unnecessary files to increase the free space of the hard disk.
  • Page 255: Check The Machine

    TROUBLESHOOTING Printing does not take place Check the machine ■ Power switch on? Turn the power switch on. (See "POWER ON AND OFF" in the operation manual for copier) ■ Is the machine online? When the ON LINE indicator next to the [PRINT] key on the operation panel is lit, the machine is online and ready to print.
  • Page 256: Checking The Printer Driver

    "Printers and Faxes". On Windows 95/98/Me/NT 4.0/2000, click the "Start" button, select "Settings" and then click "Printers". 2 Check if the "SHARP AR-XXXX" printer driver icon is shown. If the printer icon of the machine does not appear, the printer driver is not installed correctly.
  • Page 257: Improper Printing Operation

    TROUBLESHOOTING Improper printing operation Printing is slow ■ Simultaneous use of two or more application software programs? Start printing after quitting all unused application software programs. ■ Is an appropriate print quality selected in the printer driver? When the "Print quality" setting in the "Advanced" tab of the printer driver is "Normal"...
  • Page 258: Check The Paper Being Used

    TROUBLESHOOTING Print quality is not satisfactory Check the paper being used ■ Non-standard paper used? Check that the paper conforms to the specification. Refer to "LOADING PAPER" in the operation manual for copier. ■ Are you using paper with a high moisture content? Use paper that is in good condition, with a low moisture content and no curling.
  • Page 259: Print Quality Is Not Satisfactory

    TROUBLESHOOTING Print quality is not satisfactory The printed image is coarse ■ Has the printer driver been specified to suit both paper and the print job? You can select "Draft", "Normal" or "Photo" for the print quality in the "Advanced" tab of the printer driver setup screen.
  • Page 260: If A Notice Page Is Printed

    The percentage of IMC memory allocated to the printer function can be adjusted using a key operator program. See "MEMORY FOR PRINTER" in the key operator's guide. The memory can be extended by adding commercially available memory modules. For details, contact your SHARP dealer. Disabling notice page printing Notice page printing can be disabled using a key operator program (see "PROHIBIT NOTICE PAGE PRINTING"...
  • Page 261: Uninstalling The Printer Driver

    Click "Add or Remove Programs". On Windows 95/98/Me/NT 4.0/2000, double-click the "Add/Remove Programs" icon. Delete the "SHARP AR-M230/M270 Series Printer Driver" from the list of applications. For more information, refer to your operating manual or to the help files for your operating system.
  • Page 262: Printer Specifications

    See "MEMORY FOR PRINTER" in the key operator's guide. As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product Note improvement without prior notice.
  • Page 263 INDEX Index "Auto Select" ... 6 Basic printing ... 5 "Border"... 11 [BYPASS TRAY] key ... 6 Canceling a print job ... 17 Check the connections... 24 Check the machine ... 26 Check the paper being used ... 29 Check Your Computer ... 25 Checking the printer driver...

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