Seagate CONSTELLATION SAS ST9500430SS Product Manual
Seagate CONSTELLATION SAS ST9500430SS Product Manual

Seagate CONSTELLATION SAS ST9500430SS Product Manual

Standard, self-encrypting drive model and sed fips 140-2 model
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Product Manual
Constellation
Standard Model
ST9500430SS
100538693
Rev. E
September 2010
SAS
®
Self-Encrypting Drive Model
ST9500431SS
SED FIPS 140-2 Model
ST9500432SS

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Summary of Contents for Seagate CONSTELLATION SAS ST9500430SS

  • Page 1 Product Manual Constellation ® Standard Model ST9500430SS 100538693 Rev. E September 2010 Self-Encrypting Drive Model ST9500431SS SED FIPS 140-2 Model ST9500432SS...
  • Page 2: Revision History

    All other trademarks or registered trademarks are the property of their respec- tive owners. No part of this publication may be reproduced in any form without the written permission of Seagate Technology LLC. One gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer's operating system may use a different standard of measurement and report a lower capacity.
  • Page 3: Table Of Contents

    Seagate Technology support services ........
  • Page 4 Environmental limits ............28 7.5.1 Temperature .
  • Page 5 12.4.7 Power ............60 12.5 Signal characteristics.
  • Page 6 Constellation SAS Product Manual, Rev. E...
  • Page 7: List Of Figures

    Figure 1. 500GB model current profiles 25 Figure 2. 500GB (3 Gbit) DC current and power vs. input/output operations per second ..... . .26 Figure 3.
  • Page 8 Constellation SAS Product Manual, Rev. E...
  • Page 9: Seagate Technology Support Services

    Global Support Services telephone numbers & business hours Authorized Service Centers For information regarding Warranty Support, visit http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance For information regarding Data Recovery Services, visit For Seagate OEM & Distribution partner portal, visit For Seagate reseller portal, visit http://spp.seagate.com Constellation SAS Product Manual, Rev. E http://www.seagate.com/www/en-us/about/contact_us/ http://www.i365.com...
  • Page 10: Scope

    Self-Encrypting Drive models. Note. Previous generations of Seagate Self-Encrypting Drive models were called Full Disk Encryption (FDE) models before a differentiation between drive-based encryption and other forms of encryp- tion was necessary.
  • Page 11: Applicable Standards And Reference Documentation

    Mounting by bottom holes must meet the requirements of Section 11.3. Standards The Constellation family complies with Seagate standards as noted in the appropriate sections of this manual and the Seagate SAS Interface Manual, part number 100293071. The drives are recognized in accordance with UL 60950-1 as tested by UL, CSA 60950-1 as tested by CSA, and EN60950-1 as tested by TUV.
  • Page 12: Electromagnetic Compliance

    • Printer • Mouse Although the test system with this Seagate model complies with the directives/standards, we cannot guarantee that all systems will comply. The computer manufacturer or system integrator shall confirm EMC compliance and provide the appropriate marking for their product.
  • Page 13: European Union Restriction Of Hazardous Substances (Rohs)

    July 2006. This drive is manufactured with components and materials that comply with the RoHS Directive. A number of parts and materials in Seagate products are procured from external suppliers. We rely on the rep- resentations of our suppliers regarding the presence of RoHS substances in these parts and materials. Our...
  • Page 14: General Description

    General description Constellation drives provide high performance, high capacity data storage for a variety of systems including engineering workstations, network servers, mainframes, and supercomputers. The Serial Attached SCSI inter- face is designed to meet next-generation computing demands for performance, scalability, flexibility and high- density storage requirements.
  • Page 15: Standard Features

    Standard features Constellation drives have the following standard features: • Perpendicular recording technology • 1.5 / 3 / 6 Gbit Serial Attached SCSI (SAS) interface • Integrated dual port SAS controller supporting the SCSI protocol • Support for SAS expanders and fanout adapters •...
  • Page 16: Performance

    Seagate recommends product planning in one of two modes: 1. Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future products will meet. We recommend customers use this capacity in their project planning, as it ensures a stable operating point with backward and forward compatibility from generation to generation.
  • Page 17: Factory-Installed Options

    Factory-installed options You may order the following items which are incorporated at the manufacturing facility during production or packaged before shipping. Some of the options available are (not an exhaustive list of possible options): • Other capacities can be ordered depending on sparing scheme and sector size requested. •...
  • Page 18: Performance Characteristics

    Performance characteristics This section provides detailed information concerning performance-related characteristics and features of Con- stellation drives. Internal drive characteristics ST9500430SS, ST9500431SS & ST9500432SS Drive capacity Read/write data heads Bytes per track 890,823 Bytes per surface 83,370 Tracks per surface (total) 123,148 Tracks per inch 200,000...
  • Page 19: Format Command Execution Time For 512-Byte Sectors (Minutes)

    5.2.2 Format command execution time for 512-byte sectors (minutes) ST9500430SS, ST9500431SS & ST9500432SS Maximum (with verify) Maximum (without verify) Note. There is approximately a 1.5 increase in time to format a SED drive versus a non-SED drive of the same capacity. 5.2.3 General performance characteristics Minimum sector interleave...
  • Page 20: Prefetch/Multi-Segmented Cache Control

    Prefetch/multi-segmented cache control The drive provides a prefetch (read look-ahead) and multi-segmented cache control algorithms that in many cases can enhance system performance. Cache refers to the drive buffer storage space when it is used in cache operations. To select this feature, the host sends the Mode Select command with the proper values in the applicable bytes in page 08h.
  • Page 21: Caching Write Data

    5.5.1 Caching write data Write caching is a write operation by the drive that makes use of a drive buffer storage area where the data to be written to the medium is stored while the drive performs the Write command. If read caching is enabled (RCD=0), then data written to the medium is retained in the cache to be made avail- able for future read cache hits.
  • Page 22: Reliability Specifications

    Reliability specifications The following reliability specifications assume correct host and drive operational interface, including all inter- face timings, power supply voltages, environmental requirements and drive mounting constraints. Seek error rate: Read Error Rates Recovered Data Unrecovered Data Miscorrected Data Interface error rate: Mean Time Between Failure (MTBF): Annualized Failure Rate (AFR): Preventive maintenance:...
  • Page 23: Seek Errors

    6.1.3 Seek errors A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key.
  • Page 24: S.m.a.r.t

    Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure data integrity. 6.2.4 S.M.A.R.T. S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize conditions that indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow you to back up the data before an actual failure occurs.
  • Page 25: Thermal Monitor

    S.M.A.R.T. measures error rates. All errors for each monitored attribute are recorded. A counter keeps track of the number of errors for the current interval. This counter is referred to as the Failure Counter. Error rate is the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of error is to set thresholds for the number of errors and their interval.
  • Page 26: Drive Self Test (Dst)

    DST. It is the responsibility of the host application to determine the “not ready” cause. While not technically part of DST, a Not Ready condition also qualifies the drive to be returned to Seagate as a failed drive.
  • Page 27 6.2.6.2.3 Short and extended tests DST has two testing options: 1. short 2. extended These testing options are described in the following two subsections. Each test consists of three segments: an electrical test segment, a servo test segment, and a read/verify scan segment.
  • Page 28: Product Warranty

    Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure.
  • Page 29: Physical/Electrical Specifications

    Physical/electrical specifications This section provides information relating to the physical and electrical characteristics of the drive. PowerChoice power management Drives using the load/unload architecture provide programmable power management to tailor systems for per- formance and greater energy efficiency. The table below lists the supported PowerChoice modes. The further you go down in the table, the more power savings you get.
  • Page 30: Powerchoice Reporting Methods

    7.1.1 PowerChoice reporting methods PowerChoice provides these reporting methods for tracking purposes: Request Sense command reports • Current power condition • Method of entry Note. Processing the Request Sense command does not impact the drive’s power save state. Mode Sense command reports (mode page 0x1A) •...
  • Page 31 Table 2: 500GB drive (Standard & SED model) Voltage Regulation Avg idle current DCX Advanced idle current Idle_A Idle_B Idle_C/ Standby_Y Standby_Z Maximum starting current (peak DC) DC (peak AC) AC Delayed motor start (max) DC Peak operating current (random read): Typical DCX Maximum DC Maximum (peak) DC...
  • Page 32: Conducted Noise Immunity

    See +12V current profile in Figure 1. This condition occurs after OOB and Speed Negotiation completes but before the drive has received the Notify Spinup primitive. See paragraph 7.3.1, "Conducted noise immunity." Specified voltage tolerance includes ripple, noise, and transient response. Operating condition is defined as random 8 block reads.
  • Page 33: Current Profiles

    7.3.3 Current profiles The +12V (top) and +5V (bottom) current profiles for the Constellation drives are shown below. Figure 1. 500GB model current profiles Note: All times and currents are typical. See Table 2 for maximum current requirements. Constellation SAS Product Manual, Rev. E...
  • Page 34: Power Dissipation

    Power dissipation ST9500430SS, ST9500431SS and ST9500432SS in 3 Gbit operation Please refer to Table 2 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 2). Locate the typical I/O rate for a drive in your system on the horizontal axis and read the corresponding +5 volt current, +12 volt current, and total watts on the vertical axis.
  • Page 35: Figure 3. 500Gb (6 Gbit) Dc Current And Power Vs. Input/Output Operations Per Second

    ST9500430SS, ST9500431SS and ST9500432SS in 6 Gbit operation Please refer to Table 2 for power dissipation numbers. To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 3.). Locate the typical I/O rate for a drive in your system on the horizontal axis and read the corresponding +5 volt current, +12 volt current, and total watts on the vertical axis.
  • Page 36: Environmental Limits

    Non-operating –40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive. HDA Temp.
  • Page 37: Relative Humidity

    7.5.2 Relative humidity The values below assume that no condensation on the drive occurs. a. Operating 5% to 95% non-condensing relative humidity with a maximum gradient of 20% per hour. b. Non-operating 5% to 95% non-condensing relative humidity. 7.5.3 Effective altitude (sea level) a.
  • Page 38 The drive subjected to nonrepetitive shock not exceeding 200 Gs at a maximum duration of 0.5 msec (half sinewave) does not exhibit device damage or performance degradation. Shock may be applied in the X, Y, or Z axis. Constellation SAS Product Manual, Rev. E...
  • Page 39: Figure 5. Recommended Mounting

    >600 cu in (>9,800 cu cm) Drives packaged in single or multipacks with a gross weight of 20 pounds (8.95 kg) or less by Seagate for general freight shipment shall withstand a drop test from 48 inches (1,070 mm) against a concrete floor or equivalent.
  • Page 40: Air Cleanliness

    The sil- ver, copper, nickel and gold films used in Seagate products are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or exposed to an ambient relative humidity greater than 95%.
  • Page 41: Acoustics

    There will not be any discrete tones more than 10 dB above the masking noise on typical drives when mea- sured according to Seagate specification 30553-001. There will not be any tones more than 24 dB above the masking noise on any drive.
  • Page 42: Mechanical Specifications

    Mechanical specifications The following nominal dimensions are exclusive of the decorative front panel accessory. However, dimensions of the front panel are shown in figure below. Refer to Figure 6 for detailed mounting configuration dimensions. See Section 11.3, “Drive mounting.” Height: 0.583 in Width: 2.76 in...
  • Page 43: About Fips

    About FIPS The Federal Information Processing Standard (FIPS) Publication 140-2, FIPS PUB 140-2, is a U.S. govern- ment computer security standard used to accredit cryptographic modules. It is titled “Security Requirements for Cryptographic Modules”. The initial publication was on May 25, 2001 and was last updated December 3, 2002. Purpose The National Institute of Standards and Technology (NIST) issued the FIPS 140 Publication Series to coordi- nate the requirements and standards for cryptography modules that include both hardware and software com-...
  • Page 44: About Self-Encrypting Drives

    (TCG) Enterprise Storage Specifications as detailed in Section 3.2. The Trusted Computing Group (TCG) is an organization sponsored and operated by companies in the com- puter, storage and digital communications industry. Seagate’s SED models comply with the standards pub- lished by the TCG.
  • Page 45: Locking Sp

    9.2.2 Locking SP The Locking SP controls read/write access to the media and the cryptographic erase feature. Access to the Locking SP is available using the BandMasterX or EraseMaster passwords. Since the drive owner can define up to 16 data bands on the drive, each data band has its own password called BandMasterX where X is the number of the data band (0 through 15).
  • Page 46: Cryptographic Erase

    Authenticated firmware download In addition to providing a locking mechanism to prevent unwanted firmware download attempts, the drive also only accepts download files which have been cryptographically signed by the appropriate Seagate Design Center. Three conditions must be met before the drive will allow the download operation: 1.
  • Page 47: Defect And Error Management

    10.0 Defect and error management Seagate continues to use innovative technologies to manage defects and errors. These technologies are designed to increase data integrity, perform drive self-maintenance, and validate proper drive operation. SCSI defect and error management involves drive internal defect/error management and SAS system error considerations (errors in communications between the initiator and the drive).
  • Page 48: Sas System Errors

    The drive firmware error recovery algorithms consist of 12 levels for read recoveries and five levels for write. Each level may consist of multiple steps, where a step is defined as a recovery function involving a single re- read or re-write attempt. The maximum level used by the drive in LBA recovery is determined by the read and write retry counts.
  • Page 49: Background Media Scan

    DAR is most effective when AWRE and ARRE are enabled—this is the default setting from the Seagate factory. With AWRE and ARRE disabled DAR is unable to reallocate the failing location and will report an error sense code indicating that a write command is being attempted to a previously failing location.
  • Page 50: Idle Read After Write

    10.7 Idle Read After Write Idle Read After Write (IRAW) utilizes idle time to verify the integrity of recently written data. During idle periods, no active system requests, the drive reads recently written data from the media and compares it to valid write command data resident in the drives data buffer.
  • Page 51: Installation

    11.0 Installation Constellation disc drive installation is a plug-and-play process. There are no jumpers, switches, or terminators on the drive. SAS drives are designed to be used in a host system that provides a SAS-compatible backplane with bays designed to accommodate the drive. In such systems, the host system typically provides a carrier or tray into which you need to mount the drive.
  • Page 52: Cooling

    11.2 Cooling Cabinet cooling must be designed by the customer so that the ambient temperature immediately surrounding the drive will not exceed temperature conditions specified in Section 7.5.1, "Temperature." The rack, cabinet, or drawer environment for the drive must provide heat removal from the electronics and head and disc assembly (HDA).
  • Page 53: Drive Mounting

    11.3 Drive mounting Mount the drive using the bottom or side mounting holes. If you mount the drive using the bottom holes, ensure that you do not physically distort the drive by attempting to mount it on a stiff, non-flat surface. The allowable mounting surface stiffness is 80 lb/in (14.0 N/mm).
  • Page 54: Interface Requirements

    12.0 Interface requirements This section partially describes the interface requirements as implemented on Constellation drives. Additional information is provided in the SAS Interface Manual (part number 100293071). 12.1 SAS features This section lists the SAS-specific features supported by Constellation drives. 12.1.1 task management functions Table 4 lists the SAS task management functions supported.
  • Page 55: Dual Port Support

    12.2 Dual port support Constellation SAS drives have two independent ports. These ports may be connected in the same or different SCSI domains. Each drive port has a unique SAS address. The two ports have the capability of independent port clocking (e.g. both ports can run at 6Gbit/sec or the first port can run at 6Gbit/sec while the second port runs at 3Gbit/sec.
  • Page 56: Scsi Commands Supported

    12.3 SCSI commands supported Table 6 lists the SCSI commands supported by Constellation drives. Table 6: Supported commands Command name Change Definition Compare Copy Copy and Verify Format Unit [1] DPRY bit supported DCRT bit supported STPF bit supported IP bit supported DSP bit supported IMMED bit supported VS (vendor specific)
  • Page 57 Table 6: Supported commands Command name Last n Deferred Errors or Asynchronous Events page (0Bh) Last n Error Events page (07h) Non-medium Error page (06h) Pages Supported list (00h) Read Error Counter page (03h) Read Reverse Error Counter page (04h) Self-test Results page (10h) Start-stop Cycle Counter page (0Eh) Temperature page (0Dh)
  • Page 58 Table 6: Supported commands Command name Read Capacity (10) Read Capacity (16) Read Defect Data (10) Read Defect Data (12) Read Long Read Long (16) Reassign Blocks Receive Diagnostic Results Supported Diagnostics pages (00h) Translate page (40h) Release Release (10) Report LUNs Request Sense Actual Retry Count bytes...
  • Page 59 Table 6: Supported commands Command name Verify (10) BYTCHK bit Verify (12) Verify (16) Verify (32) Write (6) Write (10) DPO bit FUA bit Write (12) Write (16) Write (32) Write and Verify (10) DPO bit Write and Verify (12) Write and Verify (16) Write and Verify (32) Write Buffer (modes 0, 2, supported)
  • Page 60: Inquiry Data

    12.3.1 Inquiry data Table 7 lists the Inquiry command data that the drive should return to the initiator per the format given in the SAS Interface Manual. Table 7: Constellation inquiry data Bytes Data (hex) 0-15 xx** 16-31 32-47 48-63 64-79 80-95 96-111...
  • Page 61 Select command before the drive achieves operating speed and is “ready.” An attempt to do so results in a “Check Condition” status. On drives requiring unique saved values, the required unique saved values are stored into the saved val- ues storage location on the media prior to shipping the drive. Some drives may have unique firmware with unique default values also.
  • Page 62 Table 8: Mode Sense data changeable and default values for 500GB drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 3a 38 60 30 00 00 02 00 MODE PAGES: 81 0a c0 0b ff 00 00 00 05 00 ff ff 81 0a ff ff 00 00 00 00 ff 00 ff ff 82 0e 00 00 00 00 00 00 00 00 01 3a 00 00 00 00 82 0e 00 00 00 00 00 00 00 00 ff ff 00 00 00 00...
  • Page 63: Miscellaneous Operating Features And Conditions

    12.4 Miscellaneous operating features and conditions Table 9 lists various features and conditions. A “Y” in the support column indicates the feature or condition is supported. An “N” in the support column indicates the feature or condition is not supported. Table 9: Miscellaneous features Supported...
  • Page 64: Sas Physical Interface

    Figure 10 shows the location of the SAS device connector J1. Figures 11 and 12 provide the dimensions of the SAS connector. Details of the physical, electrical, and logical characteristics are provided within this section. The operational aspects of Seagate’s SAS drives are provided in the SAS Interface Manual. Figure 10. Physical interface...
  • Page 65: Figure 11. Sas Device Plug Dimensions

    5.92 2.00 (3X) 0.30 0.05 (2X) 4.00 0.08 0.15 D 0.30 0.05 (4X) 0.35MIN Figure 11. SAS device plug dimensions Constellation SAS Product Manual, Rev. E 0.80 (6X) 7.62 5.08 42.73 REF. 41.13 0.15 0.20 B 33.43 0.05 15.875 15.875 1.27 (14X) 1.27 (6X) 5.08...
  • Page 66: Figure 12. Sas Device Plug Dimensions (Detail)

    2.25 0.05 4.85 0.05 0.10 B SEE Detail 2 3.90 0.15 SECTION A - A 0.08 0.05 1.23 0.05 Detail 2 0.08 0.05 Figure 12. SAS device plug dimensions (detail) Detail A 6.10 0.30 0.05 x 45 (5X) 0.40 0.05 X 45 (3X) CORING ALLOWED IN THIS AREA.
  • Page 67: Physical Characteristics

    12.4.2 Physical characteristics This section defines physical interface connector. 12.4.3 Connector requirements Contact your preferred connector manufacturer for mating part information. Part numbers for SAS connectors will be provided in a future revision of this publication when production parts are available from major connec- tor manufacturers.
  • Page 68: Sas Transmitters And Receivers

    12.4.6 SAS transmitters and receivers A typical SAS differential copper transmitter and receiver pair is shown in Figure 13. The receiver is AC cou- pling to eliminate ground shift noise. Differential Transmitter Transfer Medium Figure 13. SAS transmitters and receivers 12.4.7 Power The drive receives power (+5 volts and +12 volts) through the SAS device connector.
  • Page 69: Differential Signals

    For more information about the Phy, Link, Transport, and Applications layers of the SAS interface, refer to the Seagate SAS Interface Manual, part number 100293071. For more information about the SCSI commands used by Seagate SAS drives, refer to the Seagate SCSI Commands Reference Manual, part number 100293068.
  • Page 70 Constellation SAS Product Manual, Rev. E...
  • Page 71 Index Numerics 12 volt pins 60 5 volt pins 60 6 Gbps 61 abort task set function 46 AC coupling 60 AC power requirements 22 ACA active status 55 ACA active, faulted initiator status 55 acoustics 33 active LED Out signal 60 actuator 8 assembly design 6 adaptive caching 55...
  • Page 72 description 6 DFE 61 dimensions 34 disc rotation speed 10 drive 32 drive characteristics 10 drive failure 15 Drive Locking 37 drive mounting 34 drive select 59 dual port support 47 electrical description of connector 59 signal characteristics 60 specifications 21 electromagnetic compatibility 3 Electromagnetic Compatibility (EMC) 4 Electromagnetic Compatibility control Regulation 4...
  • Page 73 latency average rotational 10 Locking SP 36 LockOnReset 37 logical block address 12 logical block reallocation scheme 7 logical block size 7 logical segments 12 maintenance 14 Makers Secure ID 36 maximum delayed motor start 23 maximum start current 23 mean time between failure.
  • Page 74 radio interference regulations 3 Random number generator 37 RCD bit 12 read error rates 14 read/write data heads 10 receivers 60 recommended mounting 31 Recoverable Errors 14 recovered media data 14 reference documents 5 relative humidity 29 reliability 8 specifications 14 reliability and service 15 repair and return information 20 reporting actual retry count 55...
  • Page 75 unformatted 8 Unrecoverable Errors 14 unrecovered media data 14 vibration 29 warranty 20 zero latency read 55 zone bit recording (ZBR) 7 Constellation SAS Product Manual, Rev. E...
  • Page 76 Constellation SAS Product Manual, Rev. E...
  • Page 78 Seagate Technology LLC 920 Disc Drive, Scotts Valley, California 95066-4544, USA Publication Number: 100538693, Rev. E...

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