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Barracuda 36ES2 Family:
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ST336918N
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ST336938LW
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ST318418N
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ST318438LW
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Product Manual, Volume 1
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Table of Contents
Related Manuals for Seagate Barracuda ST318418N
Summary of Contents for Seagate Barracuda ST318418N
- Page 1 ..........Barracuda 36ES2 Family: .
- Page 3 ..........Barracuda 36ES2 Family: .
- Page 4 Seagate Technology LLC. Other product names are registered trademarks or trademarks of their owners. Seagate reserves the right to change, without notice, product offerings or specifications. No part of this publica- tion may be reproduced in any form without written permission of Seagate Technology LLC.
- Page 5 Revision status summary sheet Revision Date Rev. A 01/02/2002 Rev. B 05/13/2002 Notice. Product Manual 100182971 is Volume 1 of a two-volume document with the SCSI interface information in the SCSI Interface Product Manual, Volume 2, part number 75789509. If you need the SCSI interface information, order the SCSI Interface Product Manual, Volume 2, part number 75789509.
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Page 7: Table Of Contents
Scope ................1 Applicable standards and reference documentation. - Page 8 Seagate Technology support services........
- Page 9 Figure 1. Barracuda 36ES2 family drive (ST336938LW shown) ....... . . 1 Figure 2.
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Page 11: Scope
The SCSI Interface Product Manual , part num- ber 75789509, describes general SCSI interface characteristics of this and other families of Seagate drives. The SCSI Interface Product Manual references information from the documents listed in Section 2.3. - Page 12 Barracuda 36ES2 Product Manual, Rev. B...
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Page 13: Applicable Standards And Reference Documentation
Mounting by bottom holes must meet the requirements of Section 8.3. Standards The Barracuda 36ES2 family complies with Seagate standards as noted in the appropriate sections of this Manual and the Seagate SCSI Interface Product Manual , part number 75789509. -
Page 14: Reference Documents
• EUT name (model number): ST336938N, ST336918LW, ST318418N and ST318438LW. • Certificate number: E-H011-01-4292 (B), E-H011-01-4293 (B), E-H011-01-5655 (B) and E-H011-01-5654 (B) respectively. • Trade name or applicant: Seagate Technology International • Manufacturing start date: December 2001 • Manufacturer/nationality: Singapore Taiwanese BSMI If this model has two Chinese words meaning “EMC certification”... -
Page 15: General Description
(Volume 1), which defines the product performance char- acteristics of the Barracuda 36ES2 family of drives, and the SCSI Interface Product Manual , part number 75789509, which describes the general interface characteristics of this and other families of Seagate SCSI drives. -
Page 16: Standard Features
Standard features The Barracuda 36ES2 family has the following standard features: • Integrated Ultra160 SCSI controller • Multimode SCSI drivers and receivers—single-ended (SE) and low voltage differential (LVD) • 16 bit I/O data bus on LW models. 8 bit I/O data bus on the N model. •... -
Page 17: Unformatted And Formatted Capacities
Unformatted and formatted capacities Formatted capacity depends on the number of spare reallocation sectors reserved and the number of bytes per sector. The following table shows the standard OEM model capacities: Formatted data block size 512 bytes/sector [1] ST336938LW 044D53B5h (36.954 GB) [2] ST336918N 044D53B5h (36.954 GB) [2] ST318438LW... -
Page 18: Performance Characteristics
Performance characteristics Internal drive characteristics (transparent to user) ST336938/ ST336918 Drive capacity 36.954 Read/write heads Bytes/track Bytes/surface 18.477 Tracks/surface (total) 56,332 Tracks/inch 58,480 Peak bits/inch Internal data rate 298-500 Disc rotational speed 7,200 Average rotational latency 4.17 SCSI performance characteristics (visible to user) The values given in Section 4.2.1 apply to all models of the Barracuda 36ES2 family unless otherwise speci- fied. -
Page 19: Start/Stop Time
SCSI interface data transfer rate (asynchronous): Maximum instantaneous one byte wide Maximum instantaneous two bytes wide Synchronous formatted transfer rate In single-ended (SE) interface mode In low voltage differential (LVD) interface mode Sector Sizes: Default 512 byte user data blocks Variable 512 to 4,096 bytes per sector in even number of bytes per sector. -
Page 20: Cache Operation
Cache operation In general, 2,048 Kbytes of the physical buffer space in the drive can be used as storage space for cache oper- ations. The buffer can be divided into logical segments (Mode Select Page 08h, byte 13) from which data is read and to which data is written. -
Page 21: Prefetch Operation
Barracuda 36ES2 Product Manual, Rev. B that was written there at the beginning of the operation. However, the drive does not overwrite data that has not yet been written to the medium. If write caching is enabled (WCE=1), then the drive may return Good status on a write command after the data has been transferred into the cache, but before the data has been written to the medium. - Page 22 Barracuda 36ES2 Product Manual, Rev. B...
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Page 23: Reliability Specifications
Reliability specifications The following reliability specifications assume correct host/drive operational interface, including all interface timings, power supply voltages, environmental requirements and drive mounting constraints (see Section 8.3). Seek Errors Read Error Rates [1] Recovered Data Unrecovered Data Miscorrected Data MTBF Service Life Preventive Maintenance Note. -
Page 24: Reliability And Service
error (15h) is reported with a Medium error (3h) or Hardware error (4h) reported in the Sense Key. This is an unrecoverable seek error. Unrecoverable seek errors are classified as failures for MTBF calculations. Refer to the SCSI Interface Product Manual, part number 75789509, for Request Sense information. Reliability and service You can enhance the reliability of Barracuda 36ES2 disc drives by ensuring that the drive receives adequate cooling. -
Page 25: Hot Plugging Barracuda 36Es2 Disc Drives
Case 4 - Current I/O process allowed during insertion or removal, except on the device being changed Seagate Barracuda 36ES2 disc drives support all four hot plugging cases. Provision shall be made by the sys- tem such that a device being inserted makes power and ground connections prior to the connection of any device signal contact to the bus. -
Page 26: Drive Self Test (Dst)
The process of measuring off-line attributes and saving data can be forced by the RTZ command. Forcing S.M.A.R.T. will reset the timer so that the next scheduled interrupt will be two hours. The drive can be interrogated by the host to determine the time remaining before the next scheduled measure- ment and data logging process will occur. -
Page 27: Dst Failure Definition
DST. It is the responsibility of the host application to determine the “not ready” cause. While not technically part of DST, a Not Ready condition also qualifies the drive to be returned to Seagate as a failed drive. -
Page 28: Product Warranty
Seagate’s option and at no charge to customer, if returned by customer at cus- tomer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to customer. - Page 29 Barracuda 36ES2 Product Manual, Rev. B Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your Authorized Seagate Distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.
- Page 30 Barracuda 36ES2 Product Manual, Rev. B...
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Page 31: Physical/Electrical Specifications
Physical/electrical specifications This section provides information relating to the physical and electrical characteristics of the Barracuda 36ES2 drive. AC power requirements None. DC power requirements The voltage and current requirements for a single drive are shown in the following table. Values indicated apply at the drive power connector. -
Page 32: Conducted Noise Immunity
6.2.1 Conducted noise immunity Noise is specified as a periodic and random distribution of frequencies covering a band from DC to 10 MHz. Maximum allowed noise values given below are peak to peak measurements and apply at the drive power con- nector. -
Page 33: Figure 3. Typical St336938/St336918/St318438/St318418 Drive +5 V Current Profile
Barracuda 36ES2 Product Manual, Rev. B +5 Volt Current during spindle start — Typical Amperes Amps Nominal (average) DC curve AC Envelope Seconds Figure 3. Typical ST336938/ST336918/ST318438/ST318418 drive +5 V current profile... -
Page 34: Power Dissipation
Power dissipation ST336938/ST318438 The drives typical power dissipation under idle conditions is 8.0 watts (27.3 BTUs per hour). To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 4). Locate the typical I/O rate for a drive in your system on the horizontal axis and read the corresponding +5 volt current, +12 volt current, and total watts on the vertical axis. -
Page 35: Figure 5. St336918/St318418 Dc Current And Power Vs. Input/Output Operations Per Second (Se)
ST336918/ST318418 The drives typical power dissipation under idle conditions is 8.0 watts (27.3 BTUs per hour). To obtain operating power for typical random read operations, refer to the following two I/O rate curves (see Figures 5). Locate the typical I/O rate for a drive in your system on the horizontal axis and read the correspond- ing +5 volt current, +12 volt current, and total watts on the vertical axis. -
Page 36: Environmental Limits
Non-operating –40° to 163°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive. HDA Temperature Check Point Figure 6. -
Page 37: Relative Humidity
>600 cu in (>9,800 cu cm) Drives packaged in single or multipacks with a gross weight of 20 pounds (8.95 kg) or less by Seagate for general freight shipment shall withstand a drop test from 48 inches (1,070 mm) against a concrete floor or equivalent. -
Page 38: Figure 7. Recommended Mounting
Barracuda 36ES2 Product Manual, Rev. B Figure 7. Recommended mounting... -
Page 39: Vibration
There will not be any discrete tones more than 10 dB above the masking noise on typical drives when mea- sured according to Seagate specification 30553-001. There will not be any tones more than 24 dB above the masking noise on any drive. -
Page 40: Mechanical Specifications
Mechanical specifications The following nominal dimensions are exclusive of the decorative front panel accessory. However, dimensions of the front panel are shown in figure below. Refer to Figures 8 and 9 for detailed mounting configuration dimensions. See Section 8.3, “Drive mounting.” Height: 1.000 in Width:... -
Page 41: Figure 9. N Mounting Configuration Dimensions
Figure 9. N mounting configuration dimensions Notes: Mounting holes are 6-32 UNC 2B, three on each side and four on the bottom. Max screw penetration into side of drive is 0.15 in. (3.81 mm). Max screw tightening torque is 6.0 in-lb (3.32 nm) with minimum full thread engagement of 0.12 in. - Page 42 Barracuda 36ES2 Product Manual, Rev. B...
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Page 43: Defect And Error Management
Defect and error management The drive, as delivered, complies with this specification. The read error rate and specified storage capacity are not dependent upon use of defect management routines by the host (initiator). Defect and error management in the SCSI system involves the drive internal defect/error management and SCSI systems error considerations (errors in communications between Initiator and the drive). -
Page 44: Scsi Systems Errors
Table 3: Read and write retry count maximum recovery times [1] Read retry Maximum recovery time per count [1] LBA (cumulative, msec) 108.29 124.95 424.83 458.15 516.46 583.10 741.37 857.99 891.31 966.28 1049.58 11 (default) 2782.22 These values are subject to change. Setting these retry counts to a value below the default setting could result in an increased unrecovered error rate which may exceed the value given in this product manual. -
Page 45: Installation
J2, J5-Auxiliary and J6. Suggested part number for the jumpers used on J2 is Molex 52747-0211 (Seagate part number 77679052). A bag with the two jumper plug types is shipped with the standard OEM drives. -
Page 46: Figure 10. J6 Jumper Header For Lw Models
Drive Front Jumper Plug (enlarged to show detail) SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6 SCSI ID = 7 SCSI ID = 8 SCSI ID = 9 SCSI ID = 10... -
Page 47: Figure 11. J6 Jumper Header For N Model
Drive Front Jumper Plug (enlarged to show detail) SCSI ID = 0 SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6 SCSI ID = 7 Host Alternate Usage Plug:... -
Page 48: Figure 12. J5 Jumper Header (On Lw Models Only)
Drive HDA (rear view, PCB facing downward) 68 Pin SCSI I/O Connector Figure 12. J5 jumper header (on LW models only) Pin 1 +5V Ground SCSI ID = 0 (default) SCSI ID = 1 SCSI ID = 2 SCSI ID = 3 SCSI ID = 4 SCSI ID = 5 SCSI ID = 6... -
Page 49: Figure 13. J2 Option Select Header (For Lw Models)
Additional notes on these functions in section 8.1.2. Jumper Plug (enlarged to show detail) Figure 13. J2 option select header (for LW models) Additional notes on these functions in section 8.1.2. Jumper Plug (enlarged to show detail) Figure 14. J2 option select header (for N models) Jumper Positions Force single-ended bus mode... -
Page 50: Notes For Figures 14 Through 18
8.1.1 Notes for Figures 14 through 18 Notes explaining the functions of the various jumpers on jumper header connectors J2, J5, and J6 are given here and in Section 8.1.2. The term “default” means as standard OEM units are configured with a jumper on those positions when shipped from factory. -
Page 51: Function Description
8.1.2 Function description jumper installation Jumper function description TE (Applies only to the N models) With the jumper installed, the onboard (non-removable) terminator circuits are enabled (con- nected to the I/O lines). Terminator circuits not enabled (not connected to I/O lines). Default is jumper installed. SE (Applies only to the LW model) Forces drive to use single-ended I/O drivers/receivers only. -
Page 52: Drive Orientation
8.1.3 Drive orientation The balanced rotary arm actuator design of the drive allows it to be mounted in any orientation. All drive perfor- mance characterization, however, has been done with the drive in horizontal (discs level) and vertical (drive on its side) orientations, and these are the two preferred mounting orientations. -
Page 53: Drive Mounting
(F) is applied to the fourth point. Note. Before mounting the drive in any kind of 3.5-inch to 5.25-inch adapter frame, verify with Seagate Tech- nology that the drive can meet the shock and vibration specifications given herein while mounted in such an adapter frame. - Page 54 Barracuda 36ES2 Product Manual, Rev. B...
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Page 55: Interface Requirements
Seagate declares that the drives operate in accordance with the appropriate ANSI Standards referenced in various places herein, with exceptions as noted herein or in the Seagate SCSI Interface Product Manual , part number 75789509. -
Page 56: Scsi Interface Commands Supported
Notes. Extended messages (see the SCSI Interface Product Manual, part number 75789509). Supports all options except qas_req and iu_req. SCSI interface commands supported Table 5 following lists the SCSI interface commands that are supported by the drive. OEM standard drives are shipped set to operate in Ultra160 mode. - Page 57 Table 5: Commands supported by Barracuda 36ES2 family drives (Continued) Command name Write error counter page (02h) Mode select (same pages as Mode Sense 1Ah) Mode select (10) (same pages as Mode Sense 1Ah) Capacity Programming Mode sense Caching parameters page (08h) Control mode page (0Ah) Disconnect/reconnect (02h) (DTDC, DIMM not used) Error recovery page (01h)
- Page 58 Table 5: Commands supported by Barracuda 36ES2 family drives (Continued) Command name Rezero unit Search data equal Search data high Search data low Seek Seek extended Send diagnostics Supported diagnostics pages (00h) Translate page (40h) DST (logical unit self-test diagnostics) Set limits Start unit/stop unit (spindle ceases rotating) (1Ch) Synchronize cache...
- Page 59 Table 6 lists the Standard Inquiry command data that the drive should return to the initiator per the format given in the SCSI Interface Product Manual, part number 75789509, Inquiry command section. Table 6: Barracuda 36ES2 family drive Standard Inquiry data Bytes Data (HEX) 0-15...
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Page 60: Inquiry Vital Product Data
9.3.1 Inquiry Vital Product data Instead of the standard Inquiry data shown in Table 6, the initiator can request several Vital Product Data pages by setting the Inquiry command EVPD bit to one. The SCSI Interface Product Manual, part number 75789509, lists the Vital Product Data pages and describes their formats. - Page 61 Table 7: Vital product data pages (Continued) Byte Page Jumper settings page C2h Peripheral qualifier/peripheral device type Page code number Reserved Page length SCSI ID, delayed motor start, motor start, write protect, parity enable Terminator enable “N” models support Terminator Enable. Vital Product data pages C3h, D1h, and D2h are supported vendor-specific pages.
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Page 62: Mode Sense Data
9.3.2 Mode Sense data The Mode Sense command provides a means for the drive to report its operating parameters to the initiator. The drive maintains four sets of Mode parameters, Default values, Saved values, Current values and Change- able values. Default values are hard coded in the drive firmware that is stored in flash EPROM nonvolatile memory on the drive PCBA. - Page 63 The following tables list the values of the data bytes returned by the drive in response to the Mode Sense com- mand pages for SCSI-2/SCSI-3 implementation (see the SCSI Interface Product Manual , part number 75789509). Definitions: DEF = Default value. Standard drives are shipped configured this way. CHG= Changeable bits;...
- Page 64 Table 9: Mode sense data, ST318438 and ST318418 values (SCSI-2/3 implementation) Bytes 00 01 02 03 04 05 06 07 08 09 10 11 12 Mode 00 a2 00 10 00 00 00 08 02 51 c8 01 00 Sense Data Mode <-----------------------------Mode Page 10 Byte Header Data and Parameter Data Bytes--------------------------->...
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Page 65: Scsi Bus Conditions And Miscellaneous Features Supported
SCSI bus conditions and miscellaneous features supported Asynchronous SCSI bus conditions supported by the drive are listed below. These conditions cause the SCSI device to perform certain actions and can alter the SCSI bus phase sequence. Other miscellaneous operating features supported are also listed here. Refer to the SCSI Interface Product Manual, part number 75789509, for details. - Page 66 Supported Conditions or feature Parameter rounding Power management, SCSI-3 Queue tagging (up to 64 Que tags supported) Read look ahead crossing cylinder boundaries Relative addressing—customer unique options Reporting actual retry count in Extended Sense bytes 15, 16 and 17. Reset condition RPS (rotational position seek/sort) S2 bit SCA-2...
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Page 67: Synchronous Data Transfer
Details of the physical, electrical and logical characteristics are given in sections following, while the SCSI operational aspects of Seagate drive interfaces are given in the SCSI Interface Product Manual , part number 75789509. 9.6.1... -
Page 68: Figure 16. N Model Drive Physical Interface (50-Pin Scsi I/O Connector)
SCSI I/O Connector Figure 16. N model drive physical interface (50-pin SCSI I/O connector) Power +12V +12V ret + 5V ret + 5V 3P 2P DC Power Connector Pin 1 Pin 1... -
Page 69: Figure 17. Lw Model Drive Physical Interface (68-Pin J1 Scsi I/O Connector)
Pin 1 68 Pin SCSI I/O Connector Figure 17. LW model drive physical interface (68-pin J1 SCSI I/O connector) Power +12V +12V ret + 5V ret + 5V Pin 1 J1-DC Power J1-DC Power Pin 1P Pin 1 Pin 1 PCBA... -
Page 70: Scsi Interface Physical Description
9.6.2 SCSI interface physical description The drive models described by this product manual support the physical interface requirements of the Ultra160 SCSI Parallel Interface-3 (SPI-3) standards as defined in American National Standard document X3T10/1302D revision 14, and operate compatibly at the interface with devices that support earlier SCSI-2 and SCSI-3 stan- dards. -
Page 71: Mating Connectors
9.6.4 Mating connectors Part numbers for the different type connectors that mate with the various Barracuda 36ES2 I/O connectors are given in the sections following. 9.6.4.1 Mating connectors for N model drives N model drives require a nonshielded cable with a 50-conductor connector consisting of two rows or 25 female contacts with adjacent contacts 100 mils apart. -
Page 72: Figure 19. Scsi Daisy Chain Interface Cabling For N Drives
SCSI ID 7 [5] Pin 1 (check your adapter for Pin 1 location) Host Adapter Closed end type 50-pin connector used. Terminators enabled. Open end type (in-line application) connector used. Terminators disabled. Host need not be on the end of the daisy-chain. Another device can be on the end with the terminator, the host having no terminator. -
Page 73: Mating Connectors For Lw Model Drives
9.6.4.2 Mating connectors for LW model drives The nonshielded cable connector shall be a 68 conductor connector consisting of two rows of 34 male contacts with adjacent contacts 0.050 inch (1.27 mm) apart. Recommended mating flat cable connector part numbers are: Amp Model 786096-7 Female, 68-pin, panel mount Amp Model 786090-7... -
Page 74: Figure 21. Scsi Daisy Chain Interface Cabling For Lw Drives
Note. Do not mix drives operating Pin 1 (check your adapter for Pin 1 location) Host Adapter Closed end type 68-pin connector used. Terminators enabled. Open end type (in-line application) connector used. Host need not be on the end of the daisy-chain. Another device can be on the end with the terminator, the host having no terminator. - Page 75 Table 13: “N” model, single-ended I/O, 50 conductor, signal/contact assignments Connector Signal contact name [1] number [13] NC [10] *CAUTION: Connector contact 25 must not be connected to ground at the host end or the drive end of the cable. If the I/O cable should accidently be plugged in upside down, terminator power on pin 26 will be shorted to ground.
- Page 76 Table 14: LW 68-conductor single-ended (SE) P cable signal/pin assignments [11] Note. A minus sign preceding a signal name indicates that signal is active low. Connector Signal contact name [1] number [3] TermPwr TermPwr Reserved Notes [ ]: See page following Table 15. Connector Cable conductor contact...
- Page 77 Table 15: LW 68-conductor LVD P cable signal/pin assignments [11] Note. A minus sign preceding a signal name indicates that signal is active low. Connector Signal contact name [1] number [3] +DB12 +DB13 +DB14 +DB15 +DBP1 +DB0 +DB1 +DB2 +DB3 +DB4 +DB5 +DB6...
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Page 78: Electrical Description
Notes [ ] for Tables 13 through 15. See Section 9.6.4.2 for detailed electrical characteristics of these signals. The conductor number refers to the conductor position when using 0.025-inch (0.635 mm) centerline flat ribbon cable. Other cables types may be used to implement equivalent contact assignments. Connector contacts are on 0.050 inch (1.27 mm) centers. -
Page 79: Figure 22. Lvd Output Signals
Output characteristics Each signal (V ) driven by LVD interface drivers shall have the following output characteristics when measured at the disc drive connector: Steady state Low level output voltage* = –.95 V = < V Steady state High level output voltage* = –.95 V = < V Differential voltage = +0.6 V minimum with common-mode voltage ranges 0.700 V = <... -
Page 80: Single-Ended Drivers/Receivers For N Models
9.7.1.1 Single-ended drivers/receivers for N models For “N” models which use single-ended drivers and receivers, typical circuits are shown in Figure 24. Termina- tor circuits (see Note [1]) are to be enabled only when the disc drive is first or last in the daisy-chain. Transmitter characteristics Single-ended drives use an ANSI SCSI compatible open collector single-ended driver. -
Page 81: Low Voltage Differential I/O Circuits
Table 16: Cable characteristics for single-ended circuits Maximum number of I/O transfer rate devices on the bus <10M transfers/s 16 (wide SCSI bus) <20M transfers/s 4 (wide SCSI bus) <20M transfers/s 8 (wide SCSI bus) A stub length of no more than 0.1 meter (0.33 ft) is allowed off the mainline interconnection with any connected equipment. -
Page 82: Terminator Requirements
Terminator requirements N models have active, permanently mounted LSI terminator circuits on board the PCB. All single initiator/single target (non-daisy-chain) applications require that the Initiator and disc drive be termi- nated. Daisy-chain applications require that only the units at each end of the daisy-chain be terminated. All other peripherals on the chain must not be terminated (see Figure 21). -
Page 83: Disc Drive Scsi Timing
9.10 Disc drive SCSI timing Table 17: Disc drive SCSI timing Description Target Select Time (no Arbitration) Target Select Time (with Arbitration) Target Select to Command Target Select to MSG Out Identify MSG to Command Command to Status Command to Data (para. In) Command to Data (para. -
Page 84: Drive Activity Led
Table 17: Disc drive SCSI timing (Continued) Description Data In Byte Transfer (parameter) Data Out Byte Transfer (parameter) Next Data In Byte Access (parameter) Next Data Out Byte Access (parameter) Data In Byte Transfer (media) [2] Data Out Byte Transfer (media) [2] Next Data In Byte access (media [2] Next Data Out Byte access (media [2] MSG IN Byte Transfer... -
Page 85: Seagate Technology Support Services
FAX 24 hours daily. Presales Support Presales Support Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system. Technical Support If you need help installing your drive, consult your dealer. Dealers are familiar with their unique system configu- rations and can help you with system conflicts and other technical issues. - Page 86 Customer Service (CSO) Warranty Service Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator customers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase. Authorized Service Centers If you live outside the US, you can contact an Authorized Service Center for service.
- Page 87 Spain 900-98 31 24 Sweden 0 207 90 073 Switzerland 0 800-83 84 11 Turkey 00 800-31 92 91 40 United Kingdom 0 800-783 5177 FAX Services—All European Countries Presales/Technical Support/Warranty Service Africa/Middle East Support Services For presales, technical support, warranty service and FAX services in Africa and the Middle East, dial our European call center at +31-20-316-7222 from 8:30 Friday, or send a FAX to +31-20-653-3513.
- Page 88 Barracuda 36ES2 Product Manual, Rev. B...
- Page 89 Index Symbols +5 and +12 volt supplies 21 Numerics 50 pin I/O connector 65 68 conductor connector 63 68 pin connector 62, 64 AC power 21 access time 8 accessories 7 acoustics 29 activity indicator 68 activity LED 74 actuator 6, 42 actuator assembly 5 address 10 air circulation 42...
- Page 90 defect/error management 33 delayed motor start option 21, 68 delayed start 41 depot repair 14 depot repair philosophy 14 diagnostics 22 differentiating features 5 DIFFSENS 41 dimensions 30 disable read ahead 11 disc access 10 disc drive termination 72 disc media 8 disc rotational speed 8 disconnect/reconnect 10 control 10...
- Page 91 host/drive operational interface 13 hot plug 15 humidity 26, 27 I/O cable 65 identified defect 33 idle condition 24 initiator termination 72 Input characteristics 69 inquiry command 49 inquiry vital product data 50 installation 35 installation guide 4, 7 installation instructions 35 instantaneous current peak 21 integrated Ultra1/Ultra2 SCSI controller 6 interface cable length 62, 64...
- Page 92 option select header 57 option select jumper 35 options 7 orientation 9, 27, 42 out-of-plane deflection 43 out-of-plane distortion 43 Output characteristics 69 output voltage 70 package size 27 package test specification 4 packaged 27 parity 41 parity checking 41 parity error 41 partition or logical drive 35 PCB 14, 40, 42...
- Page 93 SCSI Ultra160 interface 5 SCSI-2/SCSI-3 53 SE 68 Seagate support service 35 sector 10 sector interleave 8 sector size 7 sector sizes 9 seek error 13 seek positioning error 13 segment 10 segment number 10 self-contained 10 Self-Monitoring Analysis and Reporting Technology.
- Page 94 Barracuda 36ES2 Product Manual, Rev. B write error 13 unrecoverable 13 write operation 10 write protect 41 write retry count 33 X3T10/1143D 72 zoned bit recording (ZBR) 6...
- Page 96 Seagate Technology LLC. 920 Disc Drive, Scotts Valley, California 95066-4544, USA Publication Number: 100182971, Rev. B, Printed in USA...