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Problem
Half of the page is
blank.
The printer prints
the wrong data, or
it prints incorrect
characters.
5.
Troubleshooting
10
Possible Cause
The page layout is too complex.
The page orientation setting may be
incorrect.
The paper size and the software
paper size settings do not match.
The printer cable specifications may
be incorrect.
The printer cable is not connected
properly.
There may be a problem with the
printer driver software.
The printer cable specifications may
be incorrect.
The wrong printer driver is selected.
Remedy
Simplify the page layout and remove
any unnecessary graphics from the
document, if possible.
Install more memory. See "Memory
SIMM" (page 6.2).
Change the page orientation in your
application program.
Make sure the paper size in the
software settings matches the paper
in the tray.
Parallel connection: Replace with an
IEEE-1284 rated cable.
Serial connection: Replace with
standard 9-pin direct connection, one
to one cable.
USB connection: Replace with a
compliant cable rated USB
Specification Revision 1.0.
Check the connection.
Exit Windows and reboot the
computer. Turn the printer off and
then back on again.
Parallel connection: Replace with an
IEEE-1284 rated cable.
Serial connection: Replace with
standard 9-pin direct connection, one
to one cable.
USB connection: Replace with a
compliant cable rated USB
Specification Revision 1.0.
Select the correct printer driver.
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