Samsung ML ML-2240 User Manual page 35

POSSIBLE
CONDITION
CAUSE
A print job is The job may be very
complex.
extremely slow.
Half the page is The page orientation
setting may be
blank.
incorrect.
The paper size and
the paper size
settings do not
match.
The machine The printer cable is
loose or defective.
prints, but the
text is wrong,
garbled, or
incomplete.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating
system is
malfunctioning.
Pages print, but The toner cartridge
is defective or out of
are blank.
toner.
The file may have
blank pages.
Some parts, such as
the controller or the
board, may be
defective.
The machine Incompatibility
between the PDF
does not print
file and the Acrobat
PDF file
products.
correctly. Some
parts of
graphics, text, or
illustrations are
missing.
SUGGESTED SOLUTIONS
Reduce the complexity of the
page or try adjusting the print
quality settings.
Change the page orientation
in your application. See the
printer driver help screen.
Ensure that the paper size in
the printer driver settings
matches the paper in the
tray.
Or, ensure that the paper
size in the printer driver
settings matches the paper
selection in the software
application settings you use.
Disconnect the printer cable
and reconnect. Try a print job
that you have already printed
successfully. If possible,
attach the cable and the
machine to another computer
and try a print job that you
know works. Finally, try a
new printer cable.
Check the application's
printer selection menu to
ensure that your machine is
selected.
Try printing a job from
another application.
Exit Windows and reboot the
computer. Turn the machine
off and then back on again.
Redistribute the toner, if
necessary. See page 28.
If necessary, replace the
toner cartridge.
Check the file to ensure that
it does not contain blank
pages.
Contact a service
representative.
Printing the PDF file as an
image may solve this
problem. Turn on Print As
Image from the Acrobat
printing options.
It will take longer to
print when you print a
PDF file as an image.
POSSIBLE
CONDITION
CAUSE
Your machine The oil used to
protect the fuser is
has an odd smell
evaporating.
during initial
use.
The print quality The resolution of the
photo is very low.
of photos is not
good. Images
are not clear.
Before printing, Using damp paper
can cause vapor
the machine
during printing.
emits vapor near
the output tray.
SUGGESTED SOLUTIONS
It is a temporary issue.
Reduce the photo size. If you
increase the photo size in the
software application, the
resolution will be reduced.
This is not a problem. Just
keep printing.
Troubleshooting_ 35