Related Manuals for Printekmobile Mobile Thermal Printer MtP400
Summary of Contents for Printekmobile Mobile Thermal Printer MtP400
- Page 1 MtP400 Series Operator’s Manual Printek, Inc. 1517 Townline Road Benton Harbor, MI 49022 269-925-3200 www.printek.com Printek Part Number 5885 Rev. E...
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Page 2: Battery Disposal
This equipment is in direct contact with the body of the user under normal operating conditions. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Part 15.21 Caution: Changes or modifications not expressly approved by Printek, Inc. could void the user’s authority to operate the equipment. - Page 3 No user-serviceable parts inside. Refer service or repairs to a qualified service professional. Use of genuine Printek replacement parts is required to warrant proper, safe operation. Any alteration or modification of this device voids the user warranty and may make the product unsafe to operate.
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Page 5: Table Of Contents
Getting Started ...3 Battery Installation and Charging ...3 Installing Media ...4 Roll Media ...4 Cassette Media ...5 Turning the Printer On and Off...6 Performing A Printer Self Test ...6 Host Interface Set Up...7 Belt Loop System ...8 Daily Operation ...9 Introduction ...9... - Page 6 Additional Battery and Safety Information ...40 Testing the Power Supply and Battery ...41 Troubleshooting ...42 Error Messages...42 Other Problems ...43 Obtaining Service ...44 Advanced Setup Features...45 Print & Font Samples...47 Specifications...51 Printer Specifications ...51 Media Specifications...53 Supplies and Accessories...55 Glossary of Terms...57...
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Page 7: Introduction
Introduction Thank you for purchasing a Printek MtP400 Series Mobile Thermal Printer. The MtP400 series offer a variety of configurations to suit any printing environment. The MtP400 series consists of three basic models for receipt and label printing. The standard MtP400 prints on receipt paper supplied in roll form up to 4.2 inches wide. -
Page 9: Getting Started
This may take up to 2½ hours. Caution: Use only Printek power supplies designed specifically for your MtP400 printer. Using a different power supply may cause damage to the printer and will not be covered by the printer’s warranty. -
Page 10: Installing Media
Each printer comes supplied with either a roll of receipt paper or a cassette of receipt paper depending on the model you purchased. Note: For maximum performance and optimum print quality, use only genuine Printek media in your MtP400 series printer. -
Page 11: Cassette Media
Getting Started Movable Support Figure 3 - Media Support Refer to Figure 4 and unroll enough paper to allow it to lay through the print head as shown, and close the paper door. Figure 4 - Paper Laying Through Print Head You may now press the Paper Feed Button to advance the paper a few inches and then tear it off in preparation for printing. -
Page 12: Turning The Printer On And Off
Insert the cassette into the printer as shown in Figure 5. Make sure that the smooth side of the cassette with the Printek logo down and the flap side up, and close the paper door. Turning the Printer On and Off To turn the printer on, simply press the will display the printer’s model number. -
Page 13: Host Interface Set Up
Prior to using your printer with a computer application, check the interface settings to be sure they match those required by your host system. Each printer is equipped with a Serial RS-232C interface which is selected by default. Additionally, the printer may also be equipped with either an IrDA interface, Bluetooth interface, or Wi-Fi interface. -
Page 14: Belt Loop System
Getting Started Belt Loop System The belt loop system consists of two parts – a knob located on the bottom of the printer and a belt loop strap with a click on connector To use the belt loop system, slide your belt through the strap of the belt loop and then insert the knob located on the bottom of the printer into the slot of the belt loop connector. -
Page 15: Daily Operation
For normal daily use, most users will only need to turn the printer on and off, load paper, and recharge the battery at the end of the day. The following sections describe these simple activities and provide additional information regarding the use of the MtP400. -
Page 16: Removing Printed Output
Form Feed that will eject the paper so that all the printed information is fed out of the printer and the receipt or label is ready to be torn off. If all the printing is not yet out of the printer and the host has finished sending data to the printer, the paper may be positioned for tearing by simply pressing the Paper Feed Button. -
Page 17: Mtp400 Sl Models
Form Feed that will eject the sheet currently being printed so that it is ready for the user to simply pull out of the printer. If the sheet has not been ejected and the host has finished sending data to the printer, the paper may be ejected by pressing the Paper Feed Button. -
Page 18: Using The Magnetic Card Reader
Depending on the condition of the battery, charging may take up to 2½ hours to complete. Leaving the power supply connected to the printer will cause the printer to continuously monitor the condition of the battery and keep the battery charged. -
Page 19: Additional Messages
In the MtP400 and MtP400 LP models with printer firmware prior to version 2.8, printing will begin again where it left off. If the printer has firmware version 2.8 or later, the printer will perform a Form Feed and then reprint the last print job. - Page 20 Daily Operation...
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Page 21: Printer Configuration
Setup is the value the printer will use after you exit Setup. Note that when exiting Setup, you may elect to discard any... -
Page 22: Entering Setup
After Setup is exited and any changes saved, the printer will reset and reinitialize itself to adopt any changes that may have been made. Note that when this reset occurs, any data that may have been in the input buffer will... -
Page 23: Setup Menu Summary
Options Menus. This table may be used to help locate a particular item, or as a “quick reference” for the Setup menu system. Format Menu Interface Menu Format n Serial Format Name Emulation Up to 16 Characters Printek*, O’Neil, ZPL-II, Mt3, Font CPCL, Hex Dump 4.2, 5.5, 10.2, 10.7, 18.5, 20.3 SansSerifA; Baud Rate 9600, 19200, 12.7, 13.5, 14.5, 15.6, 38400, 57600* 16.9*, 18.5, 20.3, 22.6,... -
Page 24: Format Menu
FORMAT MENU Current Format The MtP400 supports five “Formats”, or sets of printing parameters that may be selected either through the control panel or by host application programs. These Formats include printing related features such as Form Length, Font, Character Pitch, Margins, etc. Each Format also includes the ability to name the Format with a name such as “Receipt”, “Routing Label”, or “Shipping Label”, etc. - Page 25 0.125mm, 26 x 0.125 yields a line pitch of 3.25mm. or 7.8 lines per inch This line pitch value also determines the amount of paper motion performed when an ASCII Line Feed character is received by the printer. When printing PC Line drawing characters, Spacing should be set to “0” to avoid space between rows of characters used to draw vertical lines.
- Page 26 SL Models – 0.32 …2.30* ips This feature may be used to reduce the maximum paper speed if necessary to allow the printer to use heavier papers, labels, narrow paper or labels, or some coated papers that have a more slippery finish.
- Page 27 Mark Sensing is used to identify form or label position marking and must be set to match the media being used. The use of Black Mark or Gap sensing is associated with the design of the application program that is controlling the printer. For more information on Black Mark or Gap sensing, please refer to the MtP400 Series Programmer’s Manual.
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Page 28: Interface Menu
Present Distance Possible Values: 0.0000”* …1.2911” This feature sets the distance the paper is moved forward after the black mark is sensed. When the black mark is sensed, the paper will be fed forward by this amount to allow for tearing or peeling of a label. When the next print job begins, the paper will be reverse fed this same amount before printing begins. - Page 29 Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL, Hex Dump This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation.
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Page 30: Irda Interface
This feature enables or disables the ETX/ACK character handshaking method used to control data flow from the host system to the printer. When enabled, an ACK character will be sent by the printer after an ETX character has been received and processed out of the input buffer. ETX characters used for handshaking cannot be part of an escape sequence. -
Page 31: Bluetooth Interface
Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL, Hex Dump This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation. - Page 32 Possible Values: Off*, On Setting Security to On forces the printer and the remote device to use pairing. Setting Security On requires that Pairing is set to Paired and that a PIN has been entered that matches the PIN in the remote device.
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Page 33: Wi-Fi Interface
Possible Values: Printek*, O’Neil, ZPL-II, Mt3, CPCL, Hex Dump This feature sets the family of printer commands that may be used by a host application program to control the various capabilities of the printer. The printer will only respond to commands valid for the currently selected emulation. - Page 34 Up to 16 characters of “0” through “9”, “A” through “Z”, “a” through “z”, This feature specifies the “name” of the network the printer will connect to. This allows communications to be controlled, or routed to the appropriate nodes when multiple wireless networks are present. When set to “any”, the printer may connect to any available network(s).
- Page 35 This feature specifies the authentication method that will be used when establishing connections on the network. The method may be to use an open key or a shared key. If set to “Auto”, the printer will automatically match itself to the method used by other nodes.
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Page 36: Options Menu
Possible Values: 0.0.0.0*, User specified This feature specifies the range of addresses, or the size of the network, that the printer’s IP address belongs to. Note that this feature has no effect if IP Address Method is not set to “Static”. - Page 37 Possible Values: Off*, 1 Minute Delay … 15 Minute Delay This feature sets whether the printer will automatically power down and if so, after what period of time of inactivity. If set to a value other that “Off”, the printer will automatically turn itself off after the specified number of minutes have passed since the printer last received data or last printed, whichever is longer.
- Page 38 Note: In firmware version 2.9 and later, multiple graphic images may be stored with the ID values of “!”, “@”, “#”, “$”, “%”, “^”, “&”, “*”, “(“, and/or “)”. In this case, the printer will automatically cycle through each of these images printing one at the end of each print job.
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Page 39: Interfacing To A Host Computer
RTS/CTS) must be set to match the settings on the host computer. If these settings do not match, errors and/or lost data may occur. The serial connector is an “RJ” type connector located on the side of the printer. The pin assignments are shown below. -
Page 40: Irda Interface
The IrDA interface uses infrared light to provide a cable free, short range interface. Since the communications medium is light, it is “line-of-sight” and requires that the interfaces on the printer and the host device be aligned with, or pointed at, each other. The printer’s transmitter and receiver are located behind an “IrDA Window” as indicated in Figure 12. -
Page 41: Wi-Fi ® Interface
Setup” is displayed. This feature is especially useful for obtaining the current IP address when assigning addresses via DHCP. When doing so, be sure to wait several seconds after turning the printer on to allow it to establish a connection with the network and be served an address. -
Page 43: Power Considerations
100-240VAC/50-60Hz and for 12/24VDC vehicle applications. Caution: Use only Printek power supplies designed specifically for your MtP400 printer. Using a different power supply may cause damage to the printer and will not be covered by the printer’s warranty. -
Page 45: Maintenance And Troubleshooting
To clean the printer areas as described below, use a Thermal Head Cleaning Pen and MCR Cleaning Card available from Printek, or you may use cotton swabs moistened with isopropyl alcohol. Please refer to Figure 13 for the following instructions. -
Page 46: Battery Care
The printer’s battery status is displayed in the lower right corner of the front panel LCD Display. The status is displayed as a battery shape which indicates the relative capacity that remains as indicated below. -
Page 47: Testing The Power Supply And Battery
Once this test has completed successfully, allow the battery to fully charge. At the end of this time the Battery Indicator will turn off. Note: If the printer is turned on, the battery status shown in the bottom right corner of the LCD display will always show a “full” battery whenever the printer is connected to the power supply. -
Page 48: Troubleshooting
If you are still unable to solve your problem, please contact the company where you purchased your printer since they are most familiar with your systems. If they are unable to help you, you may contact Printek Technical Support at (800) 368-4636. -
Page 49: Other Problems
Verify printer and host settings match. Use test print to verify printer setting and to verify printer is functioning properly. With printer on, press and hold the Enter Button to print out current configuration. Make sure the interface is selected and Make sure... -
Page 50: Obtaining Service
Printek Customer Service at (800) 368-4636 to obtain the name of the nearest Printek Authorized Service Center. If you wish to return your printer to Printek for service, please contact Printek Customer Service at (800) 368- 4636 to obtain a Return Authorization Number. Units returned without a Return Authorization will not be... -
Page 51: Advanced Setup Features
View, the operator can review the settings, but cannot edit, or change, the values. When set to Initialize, the printer will reset all values in that menu and any associated submenus to the factory default values and security will be reset to Edit Allowed. -
Page 53: Print & Font Samples
Print & Font Samples Print Samples... - Page 54 Print & Font Samples Courier Font With International Extended Character Set Courier Font PC Line Drawing Extended Character Set...
- Page 55 Print & Font Samples Sans Serif Font...
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Page 57: Specifications
7.4 V, 2200mAH rechargeable 2 cell Lithium Ion Endurance: 500 pages or more than 2000 inches of print per charge Internal Charging: 2½ hours (requires optional power supply) Battery Free Operation: Printer may be used with optional external power supply, with or without battery Specifications... - Page 58 Survives multiple 4 foot drops to concrete (each face), conforms to IEC 68-2 MTBF: 10,000 hours @100% duty cycle in normal use Regulatory Approvals Approvals/Markings: FCC Class B CE Mark UL listed AC adapters E-mark on In-Vehicle adapters Warranty Printer: One year including print head and battery.
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Page 59: Media Specifications
100 Sheets Maximum Per Cassette Approved Vendors: Kansaki: P300, P310, P350, P354, P390*, P530UV, TO281CA, Jujo: TF-50KS-E2C Honshu: FH65BV-3 Appleton: Resiste 900-3.0* *Standard Printek Offering Labels MtP400: 0.0022 to 0.0065” (0.056 to 0.089mm) Thick 0.750” Inside Diameter Core Black Mark Sensing On Printed Side 2.625”... - Page 60 Black Mark Position The vertical position of a Black Mark is dependent on the application program that will be used to search for and print relative to the mark. The following diagram shows the optimum position when seeking the Black Mark at the beginning of a print job and will require little, if any, reverse paper motion.
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Page 61: Supplies And Accessories
Supplies and Accessories Supplies Battery: 7.4V, 2200 mAH Li-Ion Available separately or in 5 or 20 packs. Receipt Paper – Rolls: 4.125” Width * Available in cases of 36. Receipt Paper – Cassettes: 4” Wide x 6” Long * Available in cases of 36 cassettes of 100 pages each. Labels –... -
Page 63: Glossary Of Terms
The column on the current line where the next character will be printed. default Value or configuration assumed when the printer is powered on or reset. DHCP Dynamic Host Configuration Protocol. A method used to centrally control the assignment of IP addresses on a network. - Page 64 (FF) character is received from the host or the Form Feed button is pressed on the printer's control panel. Wide Area Network. Refers to connections that allow one LAN to communicate with another LAN(s).