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Related Manuals for Avaya IP OFFICE 40DHB0002USCL
Summary of Contents for Avaya IP OFFICE 40DHB0002USCL
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Page 1: Installation Manual
IP Office Installation Manual 40DHB0002USCL – Issue 7 (09/25/2002) -
Page 2: Table Of Contents
Page 2 - Contents Contents Introduction...5 General ...5 Scope of Manual ...5 Safety and Homologation Statements...6 Lithium Batteries ...6 Electromagnetic Interference Information ...6 Federal Communications Commission (FCC) ... 6 Canadian Department of Communications (DOC) ... 6 89/336/ EEC (EMC Directive) CISPR 22:1993 including A1 + A2, AS/NZ 3548:1995 (ROW)... 6 Trunk Interface Modules ...7 ROW... - Page 3 Contents (Cont.) Expansion Modules...27 IP400 Digital Terminal 16/30...27 Front View (30 Port version)... 27 Rear View (all versions)... 27 IP400 Digital Stations 16/30...28 IP400 Phone 8/16/30 ...28 Front View (30 port version) ... 28 Rear View (all versions)... 28 IP400 So8 ...29 Front View ...
- Page 4 Page 4 - Contents Contents (Cont.) Telephone Installation...46 Checking Telephones ...47 Connecting & Testing IP Office Telephones... 47 Connecting & Checking Two-Wire Telephones... 47 Power Fail Telephones and Sockets ... 47 Wall Mounting 2000 Series Telephones ...48 Wall Mounting 44/4600 & 6400 Series Telephones ...49 System Handover ...50 Checklist ...50 Technical Data ...51...
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Page 5: Introduction
Introduction Introduction General This manual covers the installation of your Avaya IP Office equipped with release Level 1.0+ software. It is intended for use by installers and maintainers who have successfully completed the appropriate IP Office training courses. Ensure that you have read and understood this manual before beginning installation. -
Page 6: Safety And Homologation Statements
Refer to page 7 for information concerning which Trunk Interface module variants can be fitted in which country The Avaya IP400 Office units are intended to be installed by 'Service Personnel' and it is the responsibility of the Service Personnel to ensure that all subsidiary interconnected equipment is wired correctly and also meet the safety requirements of IEC60950 or UL60950 where applicable. -
Page 7: Trunk Interface Modules
Dealers and Distributors, or from Avaya's web site: http://www.avaya.com. This guide is also available from Avaya's support web site: Support Telephone Numbers In the USA only, Avaya provides a toll-tree Customer Helpline 24 hours a day: Name: Avaya Technical Support Organization (TSO) Customer Helpline: 1 800 628-2888 Address: 8744 Lucent Blvd., Highlands Ranch, Colorado, 80129 USA... -
Page 8: Regulatory Instructions For Use
Page 8 - Regulatory Instructions for Use Regulatory Instructions for Use IP Office Operation in Australia Connection Connection of IP400 Office products must be via a Line Isolation Unit with a telecommunications compliance label. BRI Interface During the configuration, ensure "000" emergency number is not barred, by performing the following: Short Code: "000"... -
Page 9: Ip Office Operation In Eu
Safety and Homologation Statements IP Office Operation in EU 1. 999 and 112 calls must not be barred. Doing so will invalidate the approval. 2. All connections at the MDF shall be identifiable by suitable labeling. 3. The CE mark displayed on IP Office equipment indicates the systems compliance with the EMC, LVD, and R&TTE Directives and common technical regulations for Primary Rate and Basic Rate ISDN. -
Page 10: Ip401 Compact Office Platform
The auto-negotiating 10/100 BaseT LAN hub provides access to networks and/or up to eight IP telephones. The DT ports support Avaya 2000 series telephones. DT ports are set to A-Law PCM encoding at default but can be programmed to µ-Law PCM encoding. -
Page 11: Ip401 Compact Office - Front View
Port connections • DT Ports DT ports are used for connection to Avaya 2000 series telephones (see page 5) and support either A-Law or µ-Law PCM encoding (default A-Law). Using DT Line Cords (see page 56) and standard structured wiring, these RJ45 ports can be extended to the required telephone location. -
Page 12: Ip401 Compact Office - Rear View
Page 12 - IP401 Compact Office - Rear View IP401 Compact Office - Rear View Notes: 1. The IP401 Compact Office 4 is shown above; the WAN port is optional. 2. On an IP401 Compact Office 2, the WAN port is optional and BRI 2 is not fitted. (See pages 32 and 44 for upgrade kits and expansion instructions respectively). -
Page 13: Typical Configuration
Three administrators and two pickers staff the warehouse. This configuration provides support for four Avaya 2000 series digital telephones, one for each of the administrators, leaving a spare port for future growth. Up to four analog telephones (POTS), two of which support a DECT wireless solution to allow the pickers freedom of movement, with one of the remaining ports being used for a fax machine. -
Page 14: Ip403 Office Platform
In addition the IP403 Office can be fitted with either or both of the following optional Integral Modules (see pages 40 and 41): • Voice Compression Module (VCM) Supports VoIP applications (e.g. using Avaya 4600 IP series telephones connected via LAN ports). Available in 5,10 and 20 channel variants. • Dual Modem Module Allows termination of two simultaneous analog modem calls up to and including 56kbps. -
Page 15: Ip403 Office - Front View
- DT ports are for connection to Avaya 2000 series telephones (see page 5). - DS ports are for connection to Avaya 4400 and/or 6400 series telephones (see page 5). At default DT ports are set to A-Law PCM encoding and DS ports to either A-Law or µ-Law PCM encoding (see page 32). -
Page 16: Ip403 Office - Rear View
Page 16 - IP403 Office - Rear View IP403 Office - Rear View DC Power I/P Socket External O/P Socket Port connections • External O/P Socket Two relay ports that allow externally powered circuits to be controlled via a single 3.5mm stereo jack socket. -
Page 17: Typical Configuration
IP406 Office would be considered more appropriate. Typically, a business of this size would have a data network built using LAN switches such as the Avaya Cajun range. The IP403 Compact Office would be connected to the data network through its integral 8 port Hub, providing all users access to the Internet and IP Office productivity applications. -
Page 18: Ip406 Office Platform
An eight port auto-negotiating 10/100 BaseT LAN hub provides access to networks and/or up to eight IP telephones. (Where IP telephones are to be used a suitable switch, e.g. an Avaya Cajun P130, should be used) Expansion Modules Optional Expansion Modules (see page 27) allow the IP403 Office to be expanded to 180 extensions. -
Page 19: Ip406 Office - Front View
IP406 Office platform for both data and Voice over IP (VoIP) calls. (Where IP telephony is required, the hub must be connected to a suitable switch, i.e. an Avaya Cajun P130.) This eight port auto-negotiating 10/100 BaseT LAN hub supports a single MAC address only (printed on the base of the module). -
Page 20: Ip406 Office - Rear View
Page 20 - IP406 Office - Rear View IP406 Office - Rear View DC Power I/P Socket External O/P Socket Port connections • External O/P Socket Two relay ports that allow externally powered circuits to be controlled via a single 3.5mm stereo jack socket. -
Page 21: Typical Configurations
IP406 Office Platform Typical Configurations Scenario 1: A business requiring 60 analog Telephones and 8 Basic Rate ISDN lines (16 channels). The IP406 Office BRI 16 with two IP400 Office Phone 30 modules provides the required line and extension capacity. Through the use of PhoneManager Lite the functionality provided by the Analog Telephones is greatly enhanced. -
Page 22: Ip412 Office Platform
Dual independent auto-negotiating 10/100 BaseT Ethernet ports provide segmented access (allows a firewall break to be used) to the LAN. (Where IP telephones are to be used a suitable switch, e.g. an Avaya Cajun P130, must be used.) Expansion Modules Optional Expansion Modules (see page 27) allow the IP412 Office to be expanded to a maximum of 256 digital or analog extensions. -
Page 23: Ip412 Office - Front View
Firewall break may be implemented. They also provide access to the router functionality/configuration of the IP412 Office platform for both data and Voice over IP (VoIP) calls. (Where IP telephony is required, a suitable switch, i.e. an Avaya Cajun P130, must be used.) Cables IP412 Office DT PRI 30 E1 &... -
Page 24: Ip412 Office - Rear View
Page 24 - IP412 Office - Rear View IP412 Office - Rear View DC Power I/P Socket External O/P Socket Port connections • External O/P Socket Two relay ports that allow externally powered circuits to be controlled via a single 3.5mm stereo jack socket. -
Page 25: Typical Configurations
IP412 Office PRI 48 T1 6 X IP400 Office Digital Station 30 Module 2 x IP400 Office Analog Trunk 16 180 x Avaya 6412 Digital Terminals IP Office Installation Manual 40DHB0002USCL – Issue 7 (09/25/2002) IP412 Office - Rear View - Page 25... - Page 26 Page 26 - IP412 Office - Rear View Scenario 2: A Business requiring 90 IP hardphones, 90 IP softphones and 60 lines. This configuration illustrates an IP412 Office PRI 60 E1 fitted with two optional IP400 Office Voice Compression Module 20s. These two internally fitted cards allow up 40 simultaneous calls to external parties, as they are only used when an IP extension is calling a non-IP telephone or line.
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Page 27: Expansion Modules
(1-16). Port connections • DT ports are used for connection to Avaya 2000 series telephones (see page 5) and support either A-Law or µ-Law PCM encoding. Both DT and DS ports can be set for either µ-Law or A- Law PCM encoding. -
Page 28: Ip400 Digital Stations 16/30
IP400 Digital Stations 16/30 The IP400 Digital Station Expansion Module similar to the IP400 Digital Terminal Expansion Module (see page 27) with the exception that the Ports are labeled DS not DT and support Avaya 6400 or 4400 series telephones. -
Page 29: Ip400 So8
Expansion Modules IP400 So8 The So8 Module is only applicable to countries that support the ETSI signaling protocol (see page 34). Front View Green LED Connection OK Phone Ports 1- 8 Port connections • BRI Ports These are 64k ISDN BRI S-Bus ports and are used for connection to ISDN Telephones, Group 4 faxes, Video conferencing units, etc. -
Page 30: Ip400 Wan3
Page 30 - IP400 WAN3 IP400 WAN3 Front View Port connections • LAN Port The LAN Port is the expansion port and permits connection to an IP403, IP406 or IP412 Office platform LAN Port. A LAN Interconnect cable (see page 58) is required for connection to an IP403 or IP406 and an IP412 requires a Crossover cable (see page 60). -
Page 31: Ip400 Analog Trunk 16
Expansion Modules IP400 Analog Trunk 16 Front View Analog Trunk Ports 1-8 Port connections • Analog Trunk Ports These ports are used for connection to standard analog trunks (loop start or ground start). Using standard structured wiring, these RJ45 ports can be extended to the required trunk sockets. Trunk ports 1 and 2 are, in the event of power failure, automatically switched to PF1 and PF2 respectively on the rear of the unit (see below). -
Page 32: Country Variants
Page 32 - IP400 Office Systems Country Variants The following are lists of the country variants for each IP400 Office platform, trunk module kits, Integral module kits and expansion modules. The PCS level for each module can be found on a label that is stuck to the base of each module. -
Page 33: Integral Module Kits
Country Variants Integral Module Kits Voice Compression Modules (VCM) Variants 5 Channel 10 Channel 20 Channel Dual Modem Module Variants Modem 2 Trunk Module Kits BRI Trunk Interface Module Variant IP400 QUAD BRI Analog Trunk Interface Module Variant IP400 ANALOG 4 (LS) IP400 ANALOG 4 (LS) IP400 ANALOG 4 (LS) PRI Module... -
Page 34: Ip Office Rack Mounting Kits
Page 34 - IP Office Rack Mounting Kits IP Office Rack Mounting Kits Rack Mounting Kit Variant Rack Mounting kit for 19 inch racks Expansion Modules IP400 Phone Variant IP400 Phone 8 IP400 Phone 16 IP400 Phone 30 IP400 Digital Terminals Variant IP400 Digital Terminal 16 IP400 Digital Terminal 30... -
Page 35: Preparing For Installation
Preparing for Installation Preparing for Installation Introduction This section reviews the requirements for installing an IP Office system. You must meet these requirements for the system to operate safely and in the intended manner. This section covers : – "Tools & Parts Required" on page 35. –... -
Page 36: Environmental Requirements
– UPS Equipment : The use of UPS's to support the IP Office system during mains power failure is highly recommended. Such equipment also provides mains conditioning. Contact Avaya for details of preferred and tested suppliers and models. Page 36 - Preparing for Installation... -
Page 37: Grounding
Preparing for Installation Grounding Protective Ground A protective ground must be permanently fitted to IP400 Analog Trunk 16 modules (see page 31). Connection of this protective ground requires the use of suitable tools and must be connected at both ends before connection is made to the telecommunications network. To connect the protectiveground: 1. -
Page 38: Installing A New System
Page 38 - Unpacking Installing a New System Unpacking Before proceeding with installation, ensure that you have read the notes covered in Preparing for Installation on page 35. Unpacking and checking : Initial Assembly Prior to initial assembly and mounting (rack or free standing) of your system, check that: •... -
Page 39: Installation Of Integral Modules
Installing a New System Installation of Integral Modules To install an integral module in a IP Office system, follow the pictorial instructions given below: Trunk Interface Modules (BRI/PRI/ANALOG4) For IP403 see page 16, for IP406 see page 20 and for IP412 see page 24. Procedure 1. - Page 40 Page 40 - Initial Assembly Voice Compression Module (VCM) An optional Voice Compression Module (see pages 14, 18 and 22) is fitted to an IP Office base unit as follows: Procedure 1. Remove the three fixing screws on the rear of cover. 2.
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Page 41: Dual Modem Module
Installing a New System Dual Modem Module An optional Dual Modem Module (see pages 14, 18 and 22) is fitted to an IP Office base unit as follows: Procedure 1. Remove the three fixing screws on the rear of cover. 2. -
Page 42: Rack Mounting Assembly Instructions
Page 42 - Initial Assembly Rack Mounting Assembly Instructions IP403, 406, 412 and expansion modules can be mounted in any standard 19" rack as follows: CAUTIONS: Elevated Operating Ambient Temperature: Page 42 - Installing a New System Initial Assembly If installed in a closed or multi-unit rack assemble, the operating ambient temperature of the rack environment may be greater that the room ambient. -
Page 43: Ip401 Compact Office Wall Mounting
Installing a New System IP401 Compact Office Wall Mounting Bath variants of the IP401 Compact Office can be wall mounted. Four retaining slots (item enable the IP401 unit to be mounted in any one of three positions (two horizontal and one vertical) by using two No. -
Page 44: Ip401 Expansion And Installation Of Integral Modules
Page 44 - IP401 Expansion and Installation of Integral Modules IP401 Expansion and Installation of Integral Modules An IP401 Compact Office 2 can be expanded to an IP401 Compact Office 4. Either unit can be expanded with a WAN card. In addition, either or both an optional Voice Compression Module (VCM) and/or a VME module (providing memory capacity for embedded voice mail) can be fitted. -
Page 45: Basic System Programming
Basic System Programming Basic System Programming Introduction This sections covers only the most basic aspects of system programming required to install an IP Office system. When first powered up, all IP Office systems will operate as a simple PBX. However, full system programming is highly dependent on customer requirements. -
Page 46: Initial Programming
Page 46 - Initial Programming Initial Programming All the software used to configure and manage the IP Office system must be installed on your PC from the supplied Administration CD. With the initial assembly completed (see page 38) and your PC connected to the IP Office system, insert and run the Administration CD. -
Page 47: Checking Telephones
Telephone Installation Checking Telephones It is preferable to leave connection of telephones until after installation of other IP Office equipment and full system programming has been completed (including the set-up of directory numbers and names). Note that by IP Office telephones we mean devices manufactured and supplied as part of the IP Office product range and not third party telephone devices. -
Page 48: Wall Mounting 2000 Series Telephones
Page 48 - Wall Mounting 2000 Series Telephones Wall Mounting 2000 Series Telephones Mounting brackets exist which clip onto the base on IP Office telephones. These brackets (two required per telephone) can be used to either raise the desk position of the telephone or for wall mounting. -
Page 49: Wall Mounting 44/4600 & 6400 Series Telephones
Telephone Installation Wall Mounting 44/4600 & 6400 Series Telephones The following pictorial instructions, although for a 4600 telephone, provide a general overview on how to wall mount both series of telephones. For safety instructions and details, refer to the specific instructions for each telephone type (supplied on the CD with the IP Office system). -
Page 50: System Handover
Page 50 - Checklist System Handover Checklist Equipment : – Have all extensions been tested? – Have all exchange lines been tested? – Have all private wires been tested? – Is system programming in line with the customer specification? E.g. all specified applications, CTI settings, etc. –... -
Page 51: Technical Data
Technical Data Technical Data Port Pinouts This section provides the technical specifications for the IP Office ports with the exception of the USB port and cable. All diagrams are viewed from the front. The USB port and cable (up to 5 meters) are standard. -
Page 52: Isdn Port - Pri (Rj45)
Page 52 - Port Pinouts ISDN Port – PRI (RJ45) Pin 1 LAN Port – 10/100 BaseT For IP Office 403/406 the information below refers to LAN ports 1 – 7. Port 8 is switchable in software (exchanges Tx and Rx signals). For IP412 and WAN3, both ports have the Rx and Tx connections exchanged. -
Page 53: Audio Port (3.5Mm Stereo Jack Socket)
Technical Data Audio Port (3.5mm Stereo Jack Socket) Left Right Expansion Port (RJ45 Socket) Pin 1 External Control Port (3.5mm Stereo Jack Socket) Control Circuit Control Circuit 1 Control Circuit 2 Each circuit can be switched independently. Switch Setting Installation Manual IP Office Pin No. -
Page 54: Wan Port (37 Way D-Type Socket)
Page 54 - Port Pinouts WAN Port (37 Way D-Type Socket) Pin 37 Pin No. Description V11 Rx-B V11 Ind-A V11 Clk-A V11 Tx-A V11 Ctl-B V11 Gnd WAN ID 1 V24 DTR V24 Rx V24 TxClk V24 DCD V24 CTS V35 Tx-B V35 SCTE-B V35 Rx-B... -
Page 55: Cables
Technical Data Cables This section provides information about the cables that are used with IP Office. Refer to page 51 for port pin out details. All of the following cables are for internal use only. All structured cabling/site wiring must conform to all local regulations. CAUTION: 1. -
Page 56: Dt Line Cord For Structured Cabling
Page 56 - Cables DT Line Cord for Structured Cabling SAP Code.:- 700047871 A RJ11 Plug. B RJ45 Plug. C Cable. D 4 meters. Pin Connections RJ11 Pin Number Caution: Other connections may be present in cables and or structured cabling. For 4450DS modules, this cable can be used to connect the module’s PSU Line socket and the structured cabling. -
Page 57: Pri/Bri Isdn Cable
Technical Data PRI/BRI ISDN Cable SAP Code:- 700213440 Supply: As standard with IP Office systems. A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - RED. D 3 meters. Pin Connections End A *Rx-A *Rx-B *Tx-A *Tx-B * With reference to the TE. Pins 7 and 8 are through connected for ease of construction. -
Page 58: Lan Interconnect Cable
Page 58 - Cables LAN Interconnect Cable SAP Code:- 700213465 Supply: The cable is supplied with the WAN3 Expansion Module. A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - GREEN. D 1 meter. Pin Connections End A Color White/Orange Orange/White... -
Page 59: Lan Cable
Technical Data LAN Cable SAP Code:- 700213481 A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - GREY. D 3 meters. Pin Connections End A Color White/Orange Orange/White White/Green Green/White Blue/White White/Blue White/Brown Brown/White This cable is used: When connecting IP Office hub ports 1 - 7 directly to a PC. -
Page 60: Lan Crossover Cable
Page 60 - Cables LAN Crossover Cable SAP Code:- 700213473 A RJ45 Plug. B RJ45 Plug. C Cat 5 UTP cable - BLACK. D 3 meters. Pin Connections End A Color White/Orange Orange/White White/Green Green/White This cable is used when connecting Hub Ports 1 - 7 directly to another Hub and for connecting a WAN3 to an IP412. -
Page 61: Expansion Interconnect Cable
Technical Data Expansion Interconnect Cable SAP Code:- 700213457 Supply: One per Expansion Module. A Shielded RJ45 Plug. B Shielded RJ45 Plug. C STP (Shielded Twisted Pair) cable - BLUE. D 1 meter. Pin Connections End A Name Rx-A Rx-B Sync-A Sync-B Clock-A Clock-B... -
Page 62: V.24/V.28 Wan Cable
Page 62 - Cables V.24/V.28 WAN Cable SAP Code:- 700213416 A 37 Way D-Type Plug with UNC 4-40 locking screws. B 25 Way D-Type Plug with UNC 4-40 locking screws. C Label D 12 core screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 95pF/m, resistance of 92 Ω/km, screened with tinned copper braid, maximum working voltage of 440V rms and a Maximum current per core of 1A rms E 3 meters. -
Page 63: X.21 Wan Cable
Technical Data X.21 WAN Cable SAP Code:- 700213408 A 37 Way D-Type Plug with UNC 4-40 locking screws. B 15 Way D-Type Plug with M3 locking screws. C Label D 6 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 98pF/m, impedance of 77 Ω... -
Page 64: Wan Cable
Page 64 - Cables V.35 WAN Cable SAP Code:- 700213424 A 37 Way D-Type Plug with UNC 4-40 locking screws. B 34 Way MRAC Plug. C Label D 10 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 98pF/m, impedance of 80 Ω... -
Page 65: Telephone Converter Cables
Technical Data Telephone Converter Cables The following diagrams show the pin-outs of various Structured Cabling Telephone Converters. The first two telephone converters shown provide the required conversion allowing correct operation of the attached telephone. Each telephone port on the Phone modules acts as a Master socket, thus only Slave Telephone Converters are required. -
Page 66: Port Safety Classification
Page 66 - Port Safety Classification Port Safety Classification The Avaya IP Office systems have the following ports: • Expansion ports • 10/100 BaseT LAN ports • Telephone ports which are either DT (A-Law encoding) or DS (µ-Law encoding) • ISDN ports •... -
Page 67: Technical Specifications
Technical Data Technical Specifications General Dimensions IP401: IP403/6/12 and Expansion Modules : Width: 445mm. Height: 71mm. Depth: 245mm Environmental 0 to +40°C. 95% relative humidity, non-condensing. Weight Unit: (in Kgs) Power Supply 2.5mm DC inlet socket. 24Vdc Power input. Rating 24Vd.c., 2A max. Consumption Unit: 401 403 406 412 Analog16 DT/DS16 DT/DS30 (nominal Watts) -
Page 68: Protocols
Page 68 - Technical Specifications Protocols Protocol A-Law - - - µ-Law - - - V.120 - - - V.110 - - - RFC 1661 RFC 1570 RFC 1990 RFC 1334 CHAP RFC 1994 RFC 1962 STAC RFC 1974 MPPC RFC 2118 BACP RFC 2125... -
Page 69: Index
Index Analog 4... 14 , 18 , 22 Analogue Ports ... 11 , 15 , 22 BRI... 8 , 14 , 16 , 18 , 20 , 22 , 29 , 33 , 34 , 38 , 39 , 51 , 57 , 66 , 67 Cable ties... - Page 70 All trademarks identified by ® or TM are registered marks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. This document contains propriety information of Avaya and is not to be disclosed or used except in accordance with applicable agreements.