Related Manuals for Avaya 1030
Summary of Contents for Avaya 1030
- Page 1 Avaya Video Communications Systems User Guide Avaya 1050, Avaya 1040, Avaya 1030 Issue 1 June 2010...
- Page 2 Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.
- Page 3 Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil, offense under the applicable law.
- Page 4 Using Avaya Video Communications Systems This guide explains how to use the following Avaya video communications systems to place and manage calls: • Avaya 1050 • Avaya 1040 • Avaya 1030 For information about using Avaya 1010/1020, refer to the Avaya 1010/1020 User Guide.
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Page 5: System Components
Near end participants and objects in a video conference call are located in the same room as your Avaya video communications system. Far end participants and objects are in a remote location. The camera captures near end video to send to far end participants in a call. One or more cameras may be connected to the system, depending on the system model and its capabilities. - Page 6 Microphone An Avaya system includes a device with one or more microphones for audio input during a call. Depending on the model and optional peripherals purchased, the system may have one or more of the following devices. Avaya Video Conference...
- Page 7 A third party display connected to the Avaya codec enables you to access the user interface and view video images during a video call. A second display may be connected to the Avaya codec if the system supports more than one display.
- Page 8 Remote Control The Avaya remote control provides wireless control of all Avaya video communications system functions and enables you to navigate the user interface, place and receive calls, and control cameras connected to the system. Avaya Video Communications Systems User Guide...
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Page 9: Navigating The User Interface
Navigating the User Interface When your Avaya system is idle, a screen saver appears on the display, or the screen is black. An incoming call or pressing any button on the remote control automatically invokes the system. Note: Administrators can configure Avaya systems for use in telepresence rooms in which a conference administrator controls calls from a control panel or where users interact with the system using a connected phone. - Page 10 FIPS 140-2 security. If an administrator has enabled FIPS 140-2 security on the system, this icon appears after a system reboot and disappears when the configuration changes are complete. If this icon persists, contact your administrator. For more information, refer to the Avaya Video Communications Systems Administrator Guide. Network...
- Page 11 Ensure the room that houses the codec is properly ventilated and temperature controlled. SIP server When SIP is configured as the protocol for placing calls, this indicator registration identifies the registration status of the Avaya system with the SIP server status as follows: in progress registration failed Contact your administrator.
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Page 12: The System Menu
To access the System Menu from the main screen, press the control. From the System Menu you can do the following: • View selected configuration and status information about your Avaya system in the System Information pages. Use the navigate the pages. -
Page 13: Controlling Cameras
Press the near camera button. Use the following buttons on the remote control to adjust the camera angle: Remote Control Button Avaya Video Communications Systems User Guide Function Left and right arrows pan the camera. Up and down arrows tilt the camera. -
Page 14: Configuring Camera Presets
3. To test the preset, use the arrow keys to move the camera to a different position, and press the numeric key associated with the preset to move the camera to the preset position. Preset x, where x is the numeric key associated with the preset, appears above the status bar. Avaya Video Communications Systems User Guide... -
Page 15: Using Digital Zoom
If you are using Avaya Video Camera 150, press and hold the zoom in button on the remote control until you hear a beep, and then release the zoom in button. The beep indicates that you have reached the longest focal length with the camera’s optical... -
Page 16: Placing A Call
If you are using Avaya Video Camera 100, digital pan and tilt are available only after you activate digital zoom by pressing the zoom in button. If you exit digital zoom by using the zoom out button to return to the camera’s original fixed focal length, digital... - Page 17 For more information, refer to “Managing the REDIAL List” on page 37. Avaya Video Communications Systems User Guide or video symbol appears next to the...
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Page 18: Placing A Call From The Directory
You can also add, remove, or edit entries in the directory. For more information, refer to “Managing the Directory” on page 38. button on the remote control to access the keys on the remote control to move up or Avaya Video Communications Systems User Guide... - Page 19 Press OK to access the list, use the arrow keys to select a value, and press OK again to save your selection. 4. Press the call button to dial the number. Avaya Video Communications Systems User Guide...
- Page 20 When placing a call using the voice button on the Avaya Video Conference Phone 1000 and voice dialing is set to touch tone, you can dial only phone numbers using PSTN connectivity.
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Page 21: Including Multiple Sites In Calls
Press the add key on the phone keypad and enter the new number. Press the voice key or the video key on the phone keypad, depending on the type of call you are placing. Avaya Video Communications Systems User Guide... -
Page 22: Answering Or Rejecting A Call
The system supports more than four video participants and a fifth or subsequent video participant joins the call. Avaya systems that support multiway calls can show video images from a maximum of four video participants. - Page 23 2. Use the down arrow key to select Do Not Disturb on the System Menu. 3. Click OK. A dialog appears indicating that the system do not disturb feature is enabled. Press OK to return the system to normal operation. Avaya Video Communications Systems User Guide button on the...
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Page 24: Managing A Call
If your system is a participant in a call hosted by another Avaya system, you can access the same screen layouts that are available to the host; control the cameras of all participants;... - Page 25 Note: In the Call Status, Call Manager list, and Call Statistics list, the following icon appears: *If your system is a participant in a multiway call with another Avaya system that is hosting the call and your connection to the host is not encrypted, all participants’ connections appear as unencrypted.
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Page 26: Hiding Or Showing User Interface Elements
Yellow bars are acceptable if you are shouting or speaking loudly. Avoid settings that produce red bars in the audio meter. button. button on the remote control or on the phone. Avaya Video Communications Systems User Guide appears in... - Page 27 For the Active Microphone Volume preference, Avaya recommends a volume setting of 5 to 8 for most Avaya Video MicPod 1000 applications and 5 to 10 for most Avaya Video Camera 100 applications. Use the meter to visually verify that the transmit level peaks in the desired -28 to -22 dB range.
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Page 28: Managing Video Layout
If your Avaya system supports more than four video participants in a call, by default the video image from a fifth or greater far end participant appears in the display only when that participant becomes the dominant speaker and replaces the video image of the earliest of the last three far end speakers. - Page 29 Refer to “Initiating a Presentation” on page 32 for more information about presentations. If your Avaya system is a participant in a multiway call with another Avaya system that is hosting the call, you can manage the layout of video from all participants in the call. In this case, the same number and type of screen layouts that are available to the Avaya system hosting the call are available to you for selection.
- Page 30 Changing Video Inputs Avaya video communications systems support two video streams. The primary input is the main video stream that you send to the far side during a call usually from a camera connected to the system. The presentation input is the video you send when you want to show a presentation to the far side, such as a spreadsheet or a slide show on a personal or laptop computer connected to the system.
- Page 31 The Presentation Input selection dialog appears and contains small representations of the available input sources. b. Use the arrow keys to select a new input and then press OK. Avaya Video Communications Systems User Guide button. button on the remote control.
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Page 32: Initiating A Presentation
Refer to “Changing Video Inputs” on page 30. By default, support for presentations is enabled on an Avaya system. During a call, if you connect a video input device other than an Avaya Video Camera 150 or Avaya Video Camera 100 to a video input connector on the codec, such as connecting a laptop to the system, a presentation starts automatically. - Page 33 Note: If you are using Avaya 1030 connected to two displays, these indicators always appear in display 1. The receiving presentation indicator appears in the upper left corner of the display; the sending presentation indicator appears in the lower right corner of the display.
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Page 34: Viewing Call Statistics
Packet loss can be caused by a number of factors, including signal degradation over the network medium, oversaturated network links, corrupted packets rejected in-transit, faulty networking hardware, and misconfigured system drivers or network applications. button. Avaya Video Communications Systems User Guide... -
Page 35: Ending A Call
Ending a Call with the Black Remote Control You can end a two-way call by pressing the hang up press hang up Avaya Video Communications Systems User Guide button again. Statistics automatically refresh every 5 button. To end a multiway call,... - Page 36 REDIAL list to the left of the voice or video numbers currently in a call. 3. Press OK. Ending a Call from Avaya Video Conference Phone 1000 To hang up a call from the Avaya Video Conference Phone 1000, press the activated voice or video button. Avaya Video Communications Systems User Guide...
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Page 37: Managing The Redial List
Using a Single Display for Local Presentations If your Avaya system has a single display and you wish to show data locally from a device connected to a video input when the system is idle or in a voice call, access User Preferences : Appearance. -
Page 38: Managing The Directory
1. Access the directory by pressing the 2. Using the arrow keys, select either the Local or Meetings directory. 3. Select the Add New Entry button and press OK. button from the main screen. Avaya Video Communications Systems User Guide... - Page 39 To add the entry to the local directory, select Add Entry and press OK. b. To add the entry to the meetings directory, select Add Meeting and press OK. Avaya Video Communications Systems User Guide button to change the method of text entry for text fields or to access the keyboard.
- Page 40 You can edit an entry in the local or meetings directories. 1. Select the entry you wish to edit. 2. Press the button. 3. Select Edit from the menu, and press OK. button from the main screen. button from the main screen. Avaya Video Communications Systems User Guide...
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Page 41: Troubleshooting
Troubleshooting The following sections describe symptoms, possible causes, and potential solutions for common problems you may encounter with your Avaya system. When experiencing a problem, visually inspect the unit. Ensure the system has not been exposed to water or heat sources or appears physically damaged. -
Page 42: Camera Issues
If no video displays from the camera, ensure the camera is connected to the Avaya system with a camera cable to the appropriate camera input or contact your administrator. Also ensure that the primary input is set to the high definition camera as described in “Changing... - Page 43 VGA Input. To adjust DVI-I input settings on systems with a DVI-I input connector, access User Preferences : Diagnostics : DVI-I Input. Avaya Video Communications Systems User Guide on the Avaya codec. Typically, this input device is a laptop or...
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Page 44: Display Issues
“Changing Video Inputs” on page 30. Poor Quality Far End Video During a call, the Avaya system automatically selects the best video algorithm based on the video source and capabilities of the remote system. If you experience poor motion handling or visible tiling in the far end picture during a video call, contact your administrator. -
Page 45: Audio Issues
If an external speaker system has its own volume control, adjust the volume on the Avaya audio output to near maximum (in the range from 7-10) and adjust the volume control on the external speaker system for the best results. -
Page 46: Connectivity Issues
Verify that the network is ready and available. Network status is indicated at all times in the status bar. If the Avaya system is connected to the local network, a green network status icon appears. A yellow or red network status icon indicates a problem with the network connection.