Related Manuals for Philips 2.44E+04
Summary of Contents for Philips 2.44E+04
- Page 1 EN User manual Customer care and warranty Troubleshooting & FAQs 244EL2 244E2...
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Page 2: Table Of Contents
Power Management ... 21 Automatic PowerSaving ... 21 Regulatory Information ... 22 Customer care and warranty ... 28 Philips' Flat Panel Monitors Pixel Defect Policy ... 28 Customer Care & Warranty ... 30 Troubleshooting & FAQs ... 43 Troubleshooting ... 43 SmartControl Lite FAQs ... -
Page 3: Important
DC power cord for normal operation. • Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center) •... -
Page 4: Notational Descriptions
1. Important • IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging”... -
Page 5: Disposal Of Product And Packing Material
Recycling Information for Customers Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit www.philips.com/about/sustainability/recycling. -
Page 6: Setting Up The Monitor
2. Hold the monitor base stand with both hands and firmly insert the base stand into the base column. 244E2/244EL2 Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. EDFU CD... -
Page 7: Operating The Monitor
2. Setting up the monitor Connecting to your PC Kensington anti-thief lock AC power input DVI-D input (available for selecting model) VGA input HDMI input HDMI audio out Connect to PC Connect the power cord to the back of the montior firmly. Turn off your computer and unplug its power cable. - Page 8 2. Setting up the monitor Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
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Page 9: Remove Base Stand And Base
2. Setting up the monitor Resolution notification This monitor is designed for optimal performance at its native resolution, 1920x1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920x1080@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu. - Page 10 2. Setting up the monitor Remove the Base Condition: • For VESA standard mounting applications 1. Remove the 4 screw covers. 2. Remove the 4 screws and then remove the base from the monitor. Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface.
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Page 11: Image Optimization
Whether you're working with text applications, displaying images or watching a video, Philips SmartImage Lite delivers great optimized monitor performance. Why do I need it? You want a monitor that delivers optimized display... -
Page 12: Smartcontrast
3. Image Optimization There are 3 modes to be selected: Standard, Internet, and Game. • Standard: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you're working with spreadsheets, PDF files, scanned articles or other general office applications. -
Page 13: Philips Smartcontrol Lite
3. Image Optimization 3.3 Philips SmartControl Lite The new SmartControl Lite software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through... - Page 14 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
- Page 15 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage Lite (Please refer to SmartImage Lite section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
- Page 16 3. Image Optimization First color Calibration Screen: • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File>Presets pane. • Cancel closes the UI and returns to the plug in page.
- Page 17 3. Image Optimization Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Lite tabs are not available. •...
- Page 18 3. Image Optimization Context Sensitive menu The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible. The Context Menu has four entries: • SmartControl Lite - When selected the About Screen is displayed.
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Page 19: Technical Specifications
4. Technical Specification 4 Technical Specifications Picture/Display Monitor panel type Backlight Panel size Aspect ratio Pixel Pitch Brightness SmartContrast Contrast ratio (typical) Response time (typical) Optimum Resolution Viewing angle Picture Enhancement Display colors Vertical refresh rate Horizontal Frequency sRGB Connectivity Signal input Input Signal HDMI Audio Out... - Page 20 4. Technical Specification Power (244E2) On mode (typical) Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typical) Sleep (typical) Heat Dissipation* Normal Operation Sleep (typical) Power (244EL2) On mode (typical) Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typical) Sleep (typical) Heat Dissipation* Normal Operation Sleep (typical)
- Page 21 Finish Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
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Page 22: Resolution & Preset Modes
4. Technical Specification 4.1 Resolution & Preset Modes Maximum Resolution For 244E2/244EL2 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution For 244E2/244EL2 1920 x 1080 at 60 Hz (digital input) H. -
Page 23: Power Management
5. Power Management 5. Power Management 5.1 Automatic PowerSaving If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. -
Page 24: Regulatory Information
Lead has been eliminated and compliance with European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle. TCO Displays 5.1 Information Congratulations,... - Page 25 6. Regulatory Information EPEAT (www.epeat.net) “The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA. EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes.
- Page 26 6. Regulatory Information Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 27 6. Regulatory Information Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
- Page 28 6. Regulatory Information Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three- prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source. The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a...
- Page 29 6. Regulatory Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften. Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤...
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Page 30: Customer Care And Warranty
TFT monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. - Page 31 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
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Page 32: Customer Care & Warranty
24 months for Philips C, E, T, V, and X models and for models B, P and S we give 36 months. - Page 33 Its Philips aim to exchange the swap unit within 48 hours after the request for service however for remote areas like Island or other geographically difficult to reach area, its Philips aim to have an exchange time within 72 hours.
- Page 34 • The full address to which the faulty monitor has to be collected and the good model should be delivered. Philips' customer help desks are located worldwide. Or you can reach us via: Website: http://www.philips.com/support Contact Information for West European region:...
- Page 35 24 months for Philips C, E, T, V, and X models and for models B, P and S we give 36 months.
- Page 36 Information Centers. In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers.
- Page 37 7. Customer care and warranty HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu Profi Service Center Ltd. 123 Kulso-Vaci Street, H-1044 Budapest (Europe Center) Hungary Tel: +36 1 814 8080 m.andras@psc.hu LATVIA ServiceNet LV Jelgavas iela 36...
- Page 38 In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via: Website: http://www.philips.com Latin America TO GET WARRANTY SERVICE IN ARGENTINA and BRAZIL.
- Page 39 7. Customer care and warranty China TO GET WARRANTY SERVICE IN CHINA. Please contact Philips at: Consumer care number : 4008 800 008 E-mail address : philips_helpdesk@vavotelecom. 7days: 8am - 6pm India: Company: REDINGTON INDIA LTD Address: SPL Guindy House, 95 Mount Road,...
- Page 40 Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60 Fax: (02) 6334563 E-mail: jim.gawson@glee.com.ph Service hours: Mon.~Fri. 8:00am~6:00pm Singapore: Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762 Tel: (65) 6882 3999 Fax: (65) 62508037 E-mail: consumer.care.sg@philips.com...
- Page 41 Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase.
- Page 42 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips. In countries where Philips does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
- Page 43 Please contact Philips at: (800) 479-6696 Four years free parts and Four years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties.
- Page 44 In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.
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Page 45: Troubleshooting & Faqs
8 Troubleshooting & FAQs 8.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. Common Problems No Picture (Power LED not lit) •... - Page 46 8. Troubleshooting & FAQs Horizontal flicker appears • Adjust the image using the “Auto” function in OSD Main Controls. • Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image appears blurred, indistinct or too dark •...
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Page 47: Smartcontrol Lite Faqs
Lite and re-install it once more. Q5. I forgot my PIN for Theft Deterrence Function. What can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor. -
Page 48: General Faqs
2 and 3 to verify that your PC is set at 1920x1080@60Hz. • Shut down your computer, disconnect your old monitor and reconnect your Philips monitor. • Turn on your monitor and then turn on your Q2: What is the recommended refresh rate for monitor? Ans.: Recommended refresh rate in monitors is... - Page 49 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K. Q9: Can the Philips monitor be mounted on the wall? Ans.: Yes. Philips monitors have this optional feature. Four standard VESA mount holes...
- Page 50 8. Troubleshooting & FAQs Warning Severe"burn-in" or "after-image" or"ghost image" symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Q13: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Your monitor works best at its native resolution of 1920x1080@60Hz.
- Page 51 2011 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trade marks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.