Before You Call Technical Support - Philips DVDR 80 Owner's Manual

O
If you have any problems using this DVD Recorder, it may be caused by one of the following
reasons. You can also call the
The telephone numbers can be found in the back of this owner's manual.
Have the model number (MODEL NO) and the production number (PROD.NO) ready.
The serial number (PROD. NO.) is printed on the type plate fixed at the rear of the set.
PROBLEM

Before you call technical support

in your country.
SOLUTION
b
Device is in initial installation mode: Switch on the TV, switch over to the DVD Recorder jack
or, if you have only connected the DVD Recorder to an antenna cable, select channel 3 or 4
on the TV.
Now the menu for language selection should appear. Read paragraph 'Initial Installation' in
'Installing your DVD Recorder'.
b
'Dealer Mode' is on: All buttons at the front of the DVD Recorder are locked.
To switch off this function:
Disconnect the DVD Recorder from the power outlet.
1
Press and hold down h and
2
the power supply.
As soon as the time or '--:--' appears in the display (6 - 10 seconds), release h and
3
J .
b
There is no power. Check the power supply.
b
A programmed recording (TIMER) is currently being made: If desired, cancel the programmed
recording (Timer) with
b
There is a technical problem: Disconnect from the power outlet for 30 seconds, then connect
again.
If this doesn't help, reset your DVD Recorder to the default factory settings.
b
All the information stored in the memory (programs, time, TIMER) will be reset (deleted).
Disconnect the DVD Recorder from the power outlet.
1
Press and hold down the
2
while reconnecting to the power outlet.
Release
3
information stored in the memory (programs, time, TIMER) will be reset (cleared).
Read paragraph 'Initial Installation' in 'Installing your DVD Recorder'.
b
Remote control is not pointing at the device: Point the remote control at the DVD Recorder.
See if the 'o(((' appears on the display briefly each time you press a remote control button. If
it does, the Recorder is receiving information from the remote correctly.
b
There is a technical problem: Take out the batteries, wait for 10 seconds, and then re-insert
them.
b
Batteries are weak: Replace the batteries.
b
There is no recording on the disc: Change disc.
b
You inserted the wrong disc type: Your Recorder can play the following disc types: DVD
Video, (Super)Video-CD, DVD+R(W), Audio-CD , MP3-CDs
b
You inserted the disc the wrong way: Insert the disc with the label facing up.
b
The disc is dirty. Clean the disc.
b
Wrong region code: The region code of the DVD and the DVD Recorder must match.
b
The child lock is on. Read chapter 'Access Control (Child Lock)'
b
You have selected or set the wrong channel number on the TV for the DVD Recorder: Select
the correct channel number on the TV (channel 3 or 4).
b
The cable connecting the TV and the DVD Recorder may be loose. Check the cable.
J and re-connect the Recorder to
m .
m button on the front of the Recorder
m when a 'scrolling text' appears in the display. All the