Philips Brilliance 241P3 User Manual
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Philips Brilliance 241P3 User Manual

Philips Brilliance 241P3 User Manual

Philips computer monitor user manual
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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips Brilliance 241P3

  • Page 1 EN User manual Customer care and warranty Troubleshooting & FAQs 241P3...

  • Page 2: Table Of Contents

    Image Optimization... 9 SmartImage ... 9 SmartContrast ... 10 SmartSaturate ... 11 SmartSharpness ... 11 Philips SmartControl Premium ... 12 SmartDesktop Guide ... 20 Technical Specifications ... 25 Resolution & Preset Modes... 29 Power Management ... 30 Automatic PowerSaving ... 30 Regulatory Information ...

  • Page 3: Important

    DC power cord for normal operation. • Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center) •...

  • Page 4: Notational Descriptions

    1. Important • IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging”...

  • Page 5: Disposal Of Product And Packing Material

    Recycling Information for Customers Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit www.philips.com/about/sustainability/recycling.

  • Page 6: Setting Up The Monitor

    VGA signal cable (optional) DVI cable (optional) Register your product and get support at www.philips.com/welcome 241P3 Quick Start Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V.

  • Page 7: Operating The Monitor

    2. Setting up the monitor Connecting to your PC Kensington anti-thief lock AC power input DVI-D input (available for selecting model) VGA input USB upstream USB downstream Audio input Earphone jack Display port (241P3Y/241P3LY) Connect to PC Connect the power cord to the back of the montior firmly.

  • Page 8: The Osd Menu

    2. Setting up the monitor Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 9 2. Setting up the monitor Resolution notification This monitor is designed for optimal performance at its native resolution, 1920x1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920x1080@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

  • Page 10: Remove The Base

    2. Setting up the monitor 2.3 Remove the Base Condition: • For VESA standard mounting applications Before you start disassembling the monitor base, please follow the instructions below to avoid damage or injury. 1. Remove the 4 screw covers. 2. Remove the 4 screws and then remove the base from the monitor.

  • Page 11: Image Optimization

    How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast,...

  • Page 12: Smartcontrast

    3. Image Optimization There are six modes to be selected: Office, Photo, Movie, Game, Economy and Off. • Office: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you're working with spreadsheets, PDF files, scanned articles or other general office applications.

  • Page 13: Smartsaturate

    3. Image Optimization 3.3 SmartSaturate What is it? Smart technology that controls color saturation, the degree to which one on screen color is blended in neighboring colors, to deliver rich and vibrant images for more entertainment fun when you are viewing videos. Why do I need it? You want rich, vibrant images for more entertainment fun when viewing photos or...

  • Page 14: Philips Smartcontrol Premium

    3. Image Optimization 3.5 Philips SmartControl Premium The new SmartControl Premium software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through fine- tuning resolution, Color calibration, Clock/Phase adjustments, RGB White point adjustment, etc.
  • Page 15 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 16 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage (Please refer to SmartImage section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 17 3. Image Optimization First color Calibration Screen: • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File>Presets pane. • Cancel closes the UI and returns to the plug in page.
  • Page 18 3. Image Optimization To enable Theft Deterrence, clicking Enable Theft Deterrence Mode button brings up the following screen: • User can enter PIN between 4 and 9 digits numbers only. • After entering PIN, Accept button takes user to the pop-up dialog box on the following page.
  • Page 19 3. Image Optimization Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Premium tabs are not available. •...
  • Page 20 3. Image Optimization Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Help>Version - Will only be active when selecting Version from the drop- down Help menu.
  • Page 21 3. Image Optimization Task Tray Menu Enabled The task tray menu can be displayed by right- clicking on the SmartControl Premium icon from the task tray. Left Click will launch the application. The task tray has five entries: • Help - Access to User Manual file: Open User Manual file using the default browser window.

  • Page 22: Smartdesktop Guide

    3. Image Optimization 3.6 SmartDesktop Guide SmartDesktop SmartDesktop is in SmartControl Premium. Install SmartControl Premium and select SmartDesktop from Options. • Align to partition check box will enable automatic alignment for the window when dragged into the defined partition. • Select the desired partition by clicking on the icon.
  • Page 23 3. Image Optimization Title Bar Options Desktop partition can be accessed from the title bar of the active window. This provides a quick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop.
  • Page 24 3. Image Optimization Left Click Menu Left click on the Desktop Partition icon to quickly send the active window to any partition without having to drag and drop. Releasing the mouse will send the window to the highlighted partition. Task Tray Right Click The task tray also contains most of the features supported in the title bar (with the exception of automatically sending a window to any partition).
  • Page 25 3. Image Optimization SmartDesktop Partition Definitions Name Description Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 26 3. Image Optimization Name Description Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.

  • Page 27: Technical Specifications

    TFT-LCD CCFL (241P3/241P3Y), LED (241P3L/241P3LY) 24'' W (61.0 cm) 16:9 0.277 x 0.277 mm 300 cd/m² (241P3/241P3Y); 250 cd/m² (241P3L/241P3LY) 500,000:1 (241P3/241P3Y); 20,000,000:1 (241P3L/241P3LY) 1000:1 5 ms 1920 x 1080 @ 60Hz 170° (H) / 160° (V) @ C/R > 10 SmartImage 16.7 M...
  • Page 28 4. Technical Specification Power (241P3) On mode On mode (ECO mode) (typical) 21W Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typical) Sleep (typical) Heat Dissipation* Normal Operation Sleep (typical) Power (241P3L) On mode On mode (ECO mode) (typical) 12W Energy Consumption (EnergyStar 5.0 test method)
  • Page 29 Storage: -20°C to 60°C operation: 0°C to 40 °C 20% to 80% Non-operation: + 40,000 ft ( 12,192 m) operation: + 12,000 ft ( 3,658 m) 50,000 hrs (241P3/241P3Y), 30,000 hrs (241P3L/241P3LY) AC Input Voltage at 230VAC +/-5VAC, 50Hz +/ -3Hz 18.9W 0.5W...
  • Page 30 Finish Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

  • Page 31: Resolution & Preset Modes

    4. Technical Specification 4.1 Resolution & Preset Modes Maximum Resolution For 241P3/241P3L/241P3Y/241P3LY 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution For 241P3/241P3L/241P3Y/241P3LY 1920 x 1080 at 60 Hz (digital input) H.

  • Page 32: Power Management

    Switch Off The following setup is used to measure power consumption on this monitor. Native resolution: 1920x1080. Contrast: 50% Brightness: 300 nits (241P3/241P3Y); 250 nits (241P3L/241P3LY) Color temperature: 6500k with full white pattern Audio and USB Inactive (Off) Note This data is subject to change without notice.

  • Page 33: Regulatory Information

    Lead has been eliminated and compliance with European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle. TCO Displays 5.1 Information Congratulations,...
  • Page 34 6. Regulatory Information EPEAT (www.epeat.net) “The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA. EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes.
  • Page 35 6. Regulatory Information Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 36 6. Regulatory Information Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
  • Page 37 6. Regulatory Information Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three- prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source. The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a...
  • Page 38 6. Regulatory Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften. Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤...

  • Page 39: Customer Care And Warranty

    TFT monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.
  • Page 40 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 41: Customer Care & Warranty

    24 months for Philips C, E, T, V, and X models and for models B, P and S we give 36 months.
  • Page 42 Its Philips aim to exchange the swap unit within 48 hours after the request for service however for remote areas like Island or other geographically difficult to reach area, its Philips aim to have an exchange time within 72 hours.
  • Page 43 • The full address to which the faulty monitor has to be collected and the good model should be delivered. Philips' customer help desks are located worldwide. Or you can reach us via: Website: http://www.philips.com/support Contact Information for West European region:...
  • Page 44 24 months for Philips C, E, T, V, and X models and for models B, P and S we give 36 months.
  • Page 45 Information Centers. In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers.
  • Page 46 7. Customer care and warranty HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu Profi Service Center Ltd. 123 Kulso-Vaci Street, H-1044 Budapest (Europe Center) Hungary Tel: +36 1 814 8080 m.andras@psc.hu LATVIA ServiceNet LV Jelgavas iela 36...
  • Page 47 In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via: Website: http://www.philips.com Latin America TO GET WARRANTY SERVICE IN ARGENTINA and BRAZIL.
  • Page 48 7. Customer care and warranty China TO GET WARRANTY SERVICE IN CHINA. Please contact Philips at: Consumer care number : 4008 800 008 E-mail address : philips_helpdesk@vavotelecom. 7days: 8am - 6pm India: Company: REDINGTON INDIA LTD Address: SPL Guindy House, 95 Mount Road,...
  • Page 49 Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60 Fax: (02) 6334563 E-mail: jim.gawson@glee.com.ph Service hours: Mon.~Fri. 8:00am~6:00pm Singapore: Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762 Tel: (65) 6882 3999 Fax: (65) 62508037 E-mail: consumer.care.sg@philips.com...
  • Page 50 Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase.
  • Page 51 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips. In countries where Philips does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
  • Page 52 Please contact Philips at: (800) 479-6696 Four years free parts and Four years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties.
  • Page 53 In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.

  • Page 54: Troubleshooting & Faqs

    8 Troubleshooting & FAQs 8.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. Common Problems No Picture (Power LED not lit) •...
  • Page 55 Turn your monitor OFF and ON once again. You may need to install/reinstall USB drivers in your PC and ensure hub is active. • Reconnect your USB peripherals For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.
  • Page 56 If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Premium driver is available. Q4. When I click on Product Information,...
  • Page 57 8. Troubleshooting & FAQs Q5. I forgot my PIN for Theft Deterrence Function. What can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor. Please note that the anti-theft deterrence function is provided as a convenient free option.
  • Page 58 2 and 3 to verify that your PC is set at 1920x1080@60Hz. • Shut down your computer, disconnect your old monitor and reconnect your Philips monitor. • Turn on your monitor and then turn on your Q2: What is the recommended refresh rate for monitor? Ans.: Recommended refresh rate in monitors is...
  • Page 59 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K. Q9: Can the Philips monitor be mounted on the wall? Ans.: Yes. Philips monitors have this optional feature. Four standard VESA mount holes...
  • Page 60 8. Troubleshooting & FAQs Q13: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Your monitor works best at its native resolution of 1920x1080@60Hz. For best display please use this resolution.
  • Page 61 2011 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trade marks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.

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