Troubleshooting - Panasonic KX-TEB308 User Manual

4.1 Troubleshooting

4.1 Troubleshooting
4.1.1 Troubleshooting
Problem
I cannot make calls using the telephone.
Some features do not function.
I cannot make calls to other extensions
using a proprietary telephone (PT).
My new telephone does not function
correctly.
My PT does not have the button needed
to perform a certain operation.
When I try to make an outside (CO) line
call, I hear a reorder tone, or the display
shows "Restricted".
130 User Manual
• The telephone is locked.
Unlock your telephone. (
Other People from Using Your Telephone (Extension
Lock), 2.1.1 Locking Other Extensions (Remote
Extension Lock))
• System management may restrict certain features.
Consult your manager or dealer.
• An idle or assigned outside (CO) line is being
seized. The line seized when going off-hook was
changed in personal settings. (
Personal Settings Using Programming Mode)
If this setting has been changed, press the
INTERCOM button after going off-hook, and then
follow the instructions.
• The previous extension's settings have not been
cleared.
Clear the settings and then programme your
desired settings again. (
Set at Your Extension (Extension Feature Clear), 3.1.2
Changing Personal Settings Using Programming
Mode, 3.1.3 Customising the Buttons)
• Some models do not have certain feature buttons.
Customise a flexible button to function as the
desired button. (
Enter the specified feature number instead of
pressing the feature button. (
Operating a Telephone)
• The telephone is locked.
Unlock your telephone. (
Other People from Using Your Telephone (Extension
Lock), 2.1.1 Locking Other Extensions (Remote
Extension Lock))
• Toll Restriction (TRS) is activated.
Consult your manager or dealer.
• An account code is required. (
Calling Privileges at Another Extension (Walking
COS), Using an Account Code (Account Code Entry)
in 1.2.1 Basic Calling)
Remedy
1.5.3 Preventing
3.1.2 Changing
1.7.8 Clearing Features
3.1.3 Customising the Buttons)
1.1.1 Before
1.5.3 Preventing
1.2.6 Using Your