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Panasonic KX-MB3010 Operating Instructions Manual

Panasonic multi-function printer operating instructions.

 
This pictured model is KX-MB3010.
Do NOT connect the unit to a computer with the USB cable until prompted by the Multi-
Function Station (CD-ROM).
1
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
KX-MB3020 only:
L This unit is compatible with Caller ID. You must subscribe to the appropriate service offered
by your service provider/telephone company.
Operating Instructions
Model No.
2
Multi-Function Printer
KX-MB3010
KX-MB3020

Summary of Contents

  • Page 1

    This pictured model is KX-MB3010. Do NOT connect the unit to a computer with the USB cable until prompted by the Multi- Function Station (CD-ROM). For hearing or speech impaired TTY users, TTY: 1-877-833-8855 KX-MB3020 only: L This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.

  • Page 2

    Thank you for purchasing a Panasonic product. You can select English or Spanish for the language. The display and reports will be in the selected language. The default setting is English. If you want to change the setting, see feature #110 on page 55.

  • Page 3

    L For optimal performance, genuine Panasonic toner cartridges and drum cartridges are recommended. We cannot be responsible for problems that may be caused by a non-Panasonic toner cartridge or drum cartridge: – Damage to the unit – Poor print quality –...

  • Page 4

    The unit is heavy. It is highly recommended that two people handle this unit. When moving the unit, hold both of the side grips (2). For assistance, please visit http://www.panasonic.com/help Illegal copies L It is unlawful to make copies of certain documents.

  • Page 5: Table Of Contents

    1. Introduction and Installation 1. Table of Contents Accessories Supplied accessories ... 7 Accessory information ... 7 Finding the Controls Button descriptions... 8 Overview ... 9 Installation Toner cartridge and drum cartridge... 10 Recording paper... 13 2. Preparation Connections and Setup Connections ...

  • Page 6: Table Of Contents

    Table of Contents 11.Help Error Messages 11.1 Error messages – Reports (KX-MB3020 only) ... 76 11.2 Error messages – Display ... 77 Troubleshooting 11.3 When a function does not work ... 80 12.Paper Jams Jams 12.1 Recording paper jam ... 89 12.2 Document jams (Automatic document feeder) ...

  • Page 7: Supplied Accessories, Accessory Information

    1.2 Accessory information Accessories for this unit can be ordered online, by fax, or by telephone. To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge and drum cartridge. ■ Replacement accessory – Toner cartridge L Model No.

  • Page 8: Button Descriptions

    L To make various page layout copies (page 37). {Caller ID} (KX-MB3020 only) L To use Caller ID features (page 51). For beep sounds (KX-MB3010 only) L Key beeps etc. will be heard. {Menu} L To start or exit programming.

  • Page 9: Overview, Installation

    For letter-size, just open the stacker (no need to slide it). L The A4/letter paper stacker may not be shown in all illustrations. For assistance, please visit http://www.panasonic.com/help 1.4.2 Rear view * The pictured model is KX-MB3020. A Telephone line jack (KX-MB3020 only)

  • Page 10: Toner Cartridge And Drum Cartridge

    L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of a non-Panasonic toner cartridge and drum cartridge. L Do not add toner to the toner cartridge.

  • Page 11

    L During or immediately after printing, the fuser unit (k) gets hot. Wait until the fuser unit cools down. For assistance, please visit http://www.panasonic.com/help 1. Introduction and Installation Install the drum and toner unit (l) by holding the center handle.

  • Page 12

    L To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge and drum cartridge. See page 7 for accessory information. L See page 100 for information on toner life and drum life.

  • Page 13: Recording Paper

    Before loading a stack of paper, fan the paper to prevent paper jams. For assistance, please visit http://www.panasonic.com/help Pinch the right side of the recording paper guide (2), then slide it to match the paper size mark.

  • Page 14

    Push the paper down and make sure that the paper is lying flat in the standard input tray. For assistance, please visit http://www.panasonic.com/help Caution for the standard input tray L Do not drop the standard input tray.

  • Page 15: Connections

    2For assistance, please visit http://www.panasonic.com/help Connections and Setup 2 Preparation 2.1 Connections Caution: L When you operate this product, the power outlet should be near the product and easily accessible. * The pictured model is KX-MB3020. 1 Power cord L Connect to a power outlet (120 V, 60 Hz).

  • Page 16: Turning The Power Switch On, Dialing Mode (kx-mb3020 Only)

    2. Preparation 2.2 Turning the power switch ON Turn the power switch to the ON position (1). For assistance, please visit http://www.panasonic.com/help 2.3 Dialing mode (KX-MB3020 only) If you cannot dial (page 41), change this setting according to your telephone line service.

  • Page 17: Selecting The Operation Mode (scan/copy Fax: Kx-mb3020 Only), Setting The Original

    L You can change the default operation mode (feature #463 on page 57) and the timer before returning to the default operation mode (feature #464 on page 57) (KX-MB3020 only). For assistance, please visit http://www.panasonic.com/help Document Requirements 2.5 Setting the original 2.5.1 Using the scanner glass Open the document cover (1).

  • Page 18

    Make a copy of the document using the scanner glass and set the copy. L Available document size, document weight and effective scanning area are as follows: For assistance, please visit http://www.panasonic.com/help Minimum document size 128 mm (5")

  • Page 19: Help Function (kx-mb3020 Only), Adjusting The Volume (kx-mb3020 Only)

    {<}{>} Press {Menu} repeatedly to display “HELP”. Press {<} or {>} repeatedly to display the desired item. i {Set} Press {Menu} to exit. For assistance, please visit http://www.panasonic.com/help Volume 2.7 Adjusting the volume (KX- MB3020 only) Important: L Before adjusting the volume, set the operation mode to fax mode.

  • Page 20: Date And Time

    MB3020 only) The date and time will be automatically set according to the received caller information. For assistance, please visit http://www.panasonic.com/help L If the time has not previously been set, Caller ID will not adjust the clock. L You can turn this feature OFF (feature #226 on page 56).

  • Page 21: Your Logo (kx-mb3020 Only), Your Fax Number (kx-mb3020 Only)

    Press {<} or {>} to move the cursor to the incorrect character, and make the correction. L To erase all characters, press and hold {Stop}. For assistance, please visit http://www.panasonic.com/help 2.10 Your fax number (KX- MB3020 only) You can program your fax number so that it appears on the top of each page sent.

  • Page 22: Configuring The Unit To Access The Lan

    2. {Set} i Enter the IP address of the unit. i {Set} For the subnet mask: 1. Press {5}{0}{2} to display “SUBNET MASK”. For assistance, please visit http://www.panasonic.com/help 2. {Set} i Enter the subnet mask of the network. i {Set} For the default gateway: 1.

  • Page 23: Installing Multi-function Station

    2.12 Installing Multi-Function Station 2.12.1 Required computer environment Panasonic Multi-Function Station software enables the unit to carry out the following functions: – Printing on plain paper, thin and thick paper, transparencies and labels – Scanning documents and converting an image into text with Readiris OCR software –...

  • Page 24

    Multi-Function Station. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [Uninstall]. Then follow the on-screen instructions. ® is required to view the...

  • Page 25: Starting Multi-function Station

    2.13 Starting Multi-Function Station [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [Multi-Function Station] L Multi-Function Station will appear. * The pictured model is KX-MB3020. [Scan] (page 32) L To scan and display the scanned images.

  • Page 26

    [Set program access and computer defaults] L If the [User Account Control] dialog box appears, click [Continue]. 2. [Custom] 3. Select the desired MAPI-compliant Email software such as [Windows Mail], etc. from [Choose a default e-mail program]. i [OK] For assistance, please visit http://www.panasonic.com/help...

  • Page 27: Printing From Windows Applications

    3 Printer Printer 3.1 Printing from Windows applications You can print a file created in a Windows application. For example, to print from WordPad, proceed as follows. Open the document you want to print. Select [Print...] from the [File] menu. L The [Print] dialog box will appear.

  • Page 28: Printing A Received Email Attachment Automatically (lan Connection Only)

    3. Printer Click [Print] or [OK]. 3.1.2 Printing on special media You can print not only on plain paper but also on special media (transparencies / labels). L Please refer to page 99 for information on recording paper. L To load paper, see page 13. To print on transparencies Use transparencies designed for laser printing.

  • Page 29

    Note: L This feature can be programmed only through the web browser interface (page 54). L To view the recent scan to email print information, click [List] next to [EMAIL PRINT LOG] (page 71). L If the attached file is too large or is in an unsupported format, it will not be printed properly.

  • Page 30: Scanning From The Unit (push Scan)

    4. Scanner 4 Scanner Scanner 4.1 Scanning from the unit (Push Scan) You can easily scan the document by using the operation panel on the unit. You can select one of the following scanning modes depending on how you intend to use the scanned image.

  • Page 31

    For USB connection: Press {V} or {^} repeatedly to select “USB HOST”. i {Set} For LAN connection: Press {V} or {^} repeatedly to select the computer to which you want to send the scanned image. i {Set} If necessary, change the scanning settings. Press {>}, press {V} or {^} repeatedly to select the desired setting.

  • Page 32: Scanning From A Computer (pull Scan)

    4. Scanner 2. {Scan} 3. Using station 1–5: Press the desired station key. Using station 6–10: Press {Lower}, then press the desired station key. 4. {Set} i {Start} 4.1.6 Scan to FTP server (LAN connection only) You can send the scanned image to a folder on an FTP server.

  • Page 33

    L The scanned image will be displayed in the [Multi-Function Viewer] window after scanning. L To save the scanned image, select [Save As ...] from the [File] menu. L To cancel scanning while the document is being scanned, click [Cancel]. Note: L You can display images in applications that support TIFF, JPEG, PCX, DCX and BMP formats.

  • Page 34: Making A Copy

    5. Copier Copy 5 Copier 5.1 Making a copy 5.1.1 Using the scanner glass {Copy} {Contrast} {Set}{ V }{^} {Resolution} {Fax Auto Answer} {Stop} * The pictured model is KX-MB3020. If the {Copy} light is OFF, turn it ON by pressing {Copy}.

  • Page 35: More Copying Features

    5.1.2 Using the automatic document feeder {Copy} { V }{^} {Start} If the {Copy} light is OFF, turn it ON by pressing {Copy}. Set the original (page 18). If necessary, change the resolution and contrast according to the type of document. L To select the resolution, see page 34.

  • Page 36

    5. Copier Example: 150 % enlarged copy Using the scanner glass (1): Original document Using the automatic document feeder: Original document Example: 70 % reduced copy Using the scanner glass (1): Original document Using the automatic document feeder: Original document 5.2.2 Collate copy The unit can collate multiple copies in the same order as the original document pages.

  • Page 37

    – “SHORT EDGE” L Select “OFF” to deactivate this feature. {Set} If necessary, enter the number of documents (up to 99). When using the scanner glass: 1. {Start} L The unit will scan 1 page. 2. Place the next document on the scanner glass and press {Set}.

  • Page 38

    5. Copier For easy repeat feature Original document Page layout “2 in 1” “4 in 1” “8 in 1” Note: L You can save the previous page layout setting (feature #467 on page 63). 5.2.5 Poster feature (Scanner glass only) You can make copies divided into 4 (“2 ×...

  • Page 39

    Original document Page layout “2 in 1” “PORTRAIT” “LANDSCAPE” “4 in 1” “PORTRAIT” “LANDSCAPE” “8 in 1” “PORTRAIT” “LANDSCAPE” Note: L You can save the previous page layout setting (feature #467 on page 63). Separate N in 1 feature (Scanner glass only) You can separate an N in 1 copied document back into its original, separate pages.

  • Page 40

    5. Copier While “PC PRINTING” or “PRINTING” (KX- MB3020 only) is displayed, press {Copy}. Make necessary settings such as number of copies, resolution, zoom features and page layout features. i {Start} L “COPY RESERVED” will be displayed. The unit will start copying after the current printing job.

  • Page 41: Sending A Fax Manually

    6 Fax (KX-MB3020 only) Sending Faxes 6.1 Sending a fax manually 6.1.1 Using the scanner glass By using the scanner glass, you can send a page from booklets or small size paper that cannot be sent with the automatic document feeder. {Fax} {Contrast} {Set}...

  • Page 42: Storing Items For The One-touch Dial Feature And Navigator Directory

    6. Fax (KX-MB3020 only) activated (page 59). For an explanation of error messages, see page 76. 6.1.2 Using the automatic document feeder {Fax} {Monitor} {Quick Scan} {Start} If the {Fax} light is OFF, turn it ON by pressing {Fax}. Set the original (page 18). If necessary, change the resolution and contrast according to the type of document.

  • Page 43: Sending A Fax Using One-touch Dial Feature And Navigator Directory

    Enter the telephone number, up to 32 digits. i {Set} L To program other items, repeat steps 2 to 3. {Menu} Note: L A hyphen or a space entered in a telephone number counts as 2 digits. 6.2.3 Editing a stored item {Directory} Press {V} or {^} repeatedly to display the desired item.

  • Page 44: Broadcast Transmission

    6. Fax (KX-MB3020 only) Enter the fax number using one-touch dial or navigator directory. {Start} 6.4 Broadcast transmission You can send the same document to multiple parties (up to 20). To use this feature, store the fax numbers into broadcast memory as follows. Broadcast: Store items using one-touch dial or navigator directory (page 42).

  • Page 45

    6.4.2 Adding a new item into the broadcast memory {Directory} Press {V} or {^} repeatedly to display the desired broadcast memory location (“<BROADCAST1>”, “<BROADCAST2>” or “<MANUAL BROAD>”). i {Menu} i {*} Press {V} or {^} repeatedly to display the item you want to add.

  • Page 46: Sending A Computer Document As A Fax Message From Your Computer

    6. Fax (KX-MB3020 only) 6.5 Sending a computer document as a fax message from your computer You can access the fax function from a Windows application using Multi-Function Station. For example, to send a document created from WordPad, proceed as follows. Open the document you want to send.

  • Page 47: Using The Unit With An Answering Machine

    6.7 Receiving a fax manually – Auto answer OFF Important: L Use this mode with an extension telephone. 6.7.1 Activating TEL mode Set the unit to TEL mode by pressing {Fax Auto Answer} repeatedly to display “TEL MODE”. L The {Fax Auto Answer} light turns OFF. Note: L If you do not answer the call within 10 rings, the unit will temporarily switch to fax reception.

  • Page 48: Junk Fax Prohibitor (preventing Fax Reception From Undesired Callers)

    6. Fax (KX-MB3020 only) Note: L If the call is a phone call, the answering machine will record voice messages. If a fax calling tone is detected, the fax machine will receive a fax automatically. L Regarding the remote access code for the answering machine, see the operating instructions of the answering machine.

  • Page 49: Receiving A Fax On Your Computer

    2. Press {>} repeatedly to display “JUNK LIST DISP.”. i {Set} 3. Press {V} or {^} repeatedly to display the desired item. i {<} L To cancel erasing, press {Stop}, then press {Menu}. 4. {Set} i {Menu} 6. Fax (KX-MB3020 only) 6.10 Receiving a fax on your computer You can receive a fax document on your computer.

  • Page 50: Web Fax Preview (lan Connection Only)

    6. Fax (KX-MB3020 only) 6.11 Web fax preview (LAN connection only) You can display a received fax document on the web browser, and print or save the necessary document after you confirm the image. Important: L Web fax preview will not be activated when using the unit for the first time.

  • Page 51: Caller Id Service, Viewing And Calling Back Using Caller Information

    7 Caller ID (KX-MB3020 only) Caller ID 7.1 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service. Make sure the following ring count is set to 2 or more rings beforehand.

  • Page 52: Erasing Caller Information, Storing Caller Information

    7. Caller ID (KX-MB3020 only) 7.3 Erasing caller information 7.3.1 Erasing all caller information Press {Menu} repeatedly to display “CALLER SETUP”. i {Set} L “CALL LIST ERASE” will be displayed. {Set} L To cancel erasing, press {Stop}, then {Menu}. {Set} i {Stop} 7.3.2 Erasing specific caller information L Make sure that the {Fax} light is ON.

  • Page 53: Distinctive Ring Service, Using Two Or More Phone Numbers On A Single Telephone Line

    8 Distinctive Ring (KX-MB3020 only) Distinctive Ring 8.1 Distinctive Ring service When a call is made to one of your phone numbers, the telephone company sends a ring pattern to your telephone line to indicate which number the call is intended for.

  • Page 54: Programming

    9. Programmable Features Features Summary 9 Programmable Features 9.1 Programming {Menu} {Set} {Menu} Press {#} and the 3-digit code (page 55 to page 69). Press the appropriate selection to display the desired setting. L This step will vary depending on the feature. {Set} Press {Menu} to exit.

  • Page 55: Basic Features

    9.2 Basic features Feature/Code Setting the quick setup {#}{1}{0}{0} (KX-MB3020 only) Setting the date and time {#}{1}{0}{1} Setting your logo {#}{1}{0}{2} (KX-MB3020 only) Setting your fax number {#}{1}{0}{3} (KX-MB3020 only) Selecting the language {#}{1}{1}{0} Setting the dialing mode {#}{1}{2}{0} (KX-MB3020 only) Setting flash time {#}{1}{2}{1} (KX-MB3020 only)

  • Page 56

    9. Programmable Features Feature/Code Changing the password for feature programming via remote operation {#}{1}{5}{5} Setting the toner maintenance time {#}{1}{5}{8} Resetting all features (and deleting all data in memory) {#}{1}{5}{9} Setting the ringer pattern {#}{1}{6}{1} (KX-MB3020 only) Changing the ring count in FAX ONLY mode {#}{2}{1}{0} (KX-MB3020 only)

  • Page 57

    Feature/Code Setting the recording paper size in the standard input tray {#}{3}{8}{0} Setting the recording paper size in the lower input tray {#}{3}{8}{2} Setting the recording paper type {#}{3}{8}{3} Setting the waiting time for the power save mode {#}{4}{0}{3} Holding the previous contrast setting {#}{4}{6}{2} Setting the default operation...

  • Page 58

    9. Programmable Features Feature/Code Viewing the counter {#}{4}{8}{4} Selection To confirm the count number of prints. 1. {Menu} i {#}{4}{8}{4} 2. {Set} i {Menu}...

  • Page 59: Fax Features (kx-mb3020 Only)

    9.3 Fax features (KX-MB3020 only) Feature/Code Erasing all items stored for the one-touch dial and navigator directory {#}{2}{8}{9} Printing a confirmation report {#}{4}{0}{1} Setting the journal report to print automatically {#}{4}{0}{2} Sending documents overseas {#}{4}{1}{1} Selection {0} “NO” (default) {1} “YES” L Disconnect the telephone line cord, USB cable and LAN cable before activating this feature.

  • Page 60

    9. Programmable Features Feature/Code Sending a fax at a specific time {#}{4}{1}{2} Setting the Error Correction Mode (ECM) {#}{4}{1}{3} Setting the connecting tone {#}{4}{1}{6} Setting the maximum fax speed {#}{4}{1}{8} Activating the Distinctive Ring feature {#}{4}{3}{0} Selection This feature allows you to take advantage of low-cost calling hours offered by your telephone company.

  • Page 61

    Feature/Code Setting the ring pattern for fax (Distinctive Ring feature) {#}{4}{3}{1} Setting auto reduction feature {#}{4}{3}{2} Changing the fax activation code {#}{4}{3}{4} Setting the memory reception alert {#}{4}{3}{7} Setting friendly reception {#}{4}{3}{8} Setting the paper input tray to use for printing received faxes {#}{4}{4}{0} Selection...

  • Page 62

    9. Programmable Features Feature/Code Receiving a fax into the computer {#}{4}{4}{2} Setting the computer for PC fax reception {#}{4}{4}{3} Sending legal size documents using the scanner glass {#}{4}{4}{5} Setting the fax preview mode {#}{4}{4}{8} Setting the web fax preview access code {#}{4}{5}{0} Resetting fax features to their default settings...

  • Page 63: Copy Features

    9.4 Copy features Feature/Code Setting the paper input tray to use for copy {#}{4}{6}{0} Changing the default copy resolution {#}{4}{6}{1} Holding the previous page layout setting {#}{4}{6}{7} Holding the previous zoom setting {#}{4}{6}{8} Holding the previous collate setting {#}{4}{6}{9} Holding the previous duplex setting {#}{4}{7}{0} Setting the paper input tray...

  • Page 64: Pc Print Features

    9. Programmable Features 9.5 PC print features Feature/Code Setting the paper input tray in {#}{7}{6}{0} (KX-MB3020 only) Setting the number of copies in PCL {#}{7}{6}{2} (KX-MB3020 only) Setting the recording paper size in PCL {#}{7}{6}{3} (KX-MB3020 only) Setting the image reduction feature in PCL {#}{7}{6}{4} (KX-MB3020 only)

  • Page 65

    Feature/Code Setting the font number in {#}{7}{6}{9} (KX-MB3020 only) Setting the font pitch/point in {#}{7}{7}{0} (KX-MB3020 only) Setting the symbol set in PCL {#}{7}{7}{1} (KX-MB3020 only) Setting the line breaks in PCL {#}{7}{7}{2} (KX-MB3020 only) Setting the waiting time for auto continue mode {#}{7}{7}{3} (KX-MB3020 only)

  • Page 66: Scan Features

    9. Programmable Features 9.6 Scan features Feature/Code Setting the scan mode for Push Scan {#}{4}{9}{3} Holding the previous scanning parameter for Push Scan {#}{4}{9}{4} Setting the information for scan to email address (LAN connection only) L This feature can be programmed only through the web browser interface.

  • Page 67

    Feature/Code Setting the information for scan to FTP (LAN connection only) L This feature can be programmed only through the web browser interface. Selection When you send scanned files to an FTP server, you can register FTP destinations (up to 6 destinations) to the unit through the web browser interface. 1.

  • Page 68: Lan Features

    9. Programmable Features 9.7 LAN features Feature/Code LAN setting with a DHCP server {#}{5}{0}{0} Setting the IP address for the LAN connection {#}{5}{0}{1} Setting the Subnet mask for the LAN connection {#}{5}{0}{2} Setting the default gateway for the LAN connection {#}{5}{0}{3} Setting the primary DNS server for the LAN...

  • Page 69

    Feature/Code Approving users for the LAN connection {#}{5}{3}{2} Setting the IP address automatically for the LAN connection {#}{5}{3}{3} Setting HTTPD for the LAN connection {#}{5}{3}{4} IPv6 protocol {#}{5}{3}{5} Setting the paper input tray to use for the scan to email print feature {#}{5}{6}{5} Erasing all email addresses...

  • Page 70: Network Features (lan Connection Only)

    9. Programmable Features 9.8 Network features (LAN connection only) These features can be programmed through the web browser interface. Feature Setting the LAN [LAN FEATURE] features Setting the community [SNMP] name for SNMP Setting the location [SNMP] where you use this unit Displaying the link local [IPv6] address for IPv6...

  • Page 71

    Feature Setting the header print [SCAN TO EMAIL option PRINT] Setting the email server [SCAN TO EMAIL information for the scan PRINT] to email print feature Displaying the scan to [SCAN TO EMAIL email print list PRINT] 9. Programmable Features Selection [ENABLED] (default): The unit will print the header information along with the received email attachments.

  • Page 72: Character Entry, Status Of The Unit

    10. Useful Information 10 Useful Information Useful Information 10.1 Character entry The dial keypad is used to enter characters and numbers. – Press {<} or {>} to move the cursor. – Press dial keys to enter characters and numbers. – Press {Stop} to erase the character or number highlighted by the cursor.

  • Page 73: Canceling The Operations

    L When another person is adjusting stored data in the unit, it may be overwritten. Make sure the unit is not currently being used for the same function. 10.2.2 Using Device Monitor You can confirm the setting information and current status of the unit from your computer.

  • Page 74: Lower Input Tray (optional)

    10. Useful Information Option 10.4 Lower input tray (optional) You can add the lower input tray. See page 7 for accessory information. The lower input tray can hold: – Up to 520 sheets of 75 g/m (20 lb) paper. – Up to 470 sheets of 80 g/m (21 lb) paper.

  • Page 75: Setting The Lower Input Tray

    10.5 Setting the lower input tray To use the lower input tray with your computer, proceed as follows. [Start] Open the printer window. For Windows 98/Windows Me/Windows 2000: [Settings] i [Printers] For Windows XP Professional: [Printers and Faxes] For Windows XP Home: [Control Panel] i [Printers and Other Hardware] i [Printers and Faxes] For Windows Vista:...

  • Page 76

    JUNK FAX PROH. REJECT MEMORY FULL NO DOCUMENT / FAILED PICKUP OTHER FAX NOT RESPONDING PRESSED THE ‘Stop’ KEY THE COVER WAS OPENED For assistance, please visit http://www.panasonic.com/help Code Cause & Solution 40-42 L A transmission or reception error occurred. Try 46-72 again or check with the other party.

  • Page 77: Error Messages – Display

    “DRUM LIFE LOW REPLACE SOON” “EMAIL SIZE OVER” “FAX IN MEMORY” For assistance, please visit http://www.panasonic.com/help Cause & Solution L There is something wrong with the unit. Contact our service personnel. L There is something wrong with the drum cartridge. Replace the drum cartridge and the toner cartridge.

  • Page 78

    “REDIAL TIME OUT” “REMOVE DOCUMENT” “REPLACE DRUM CHANGE SUPPLIES” For assistance, please visit http://www.panasonic.com/help Cause & Solution L When performing scan to FTP server, the total file size of scanned data exceeded the file size limitation. Divide the document into sections.

  • Page 79

    “TRAY #2 LEFT COVER OPEN” “WARMING UP” For assistance, please visit http://www.panasonic.com/help Cause & Solution L The memory is full of received documents due to a lack of recording paper or a recording paper jam. Load paper (page 13) or remove the jammed paper (page 89).

  • Page 80: When A Function Does Not Work

    Multi-Function Station. I cannot view the operating instructions using Multi- Function Station. For assistance, please visit http://www.panasonic.com/help Cause & Solution L Check the connections (page 15, 24). L High humidity may cause the recording paper to curl. Try turning the paper over and re-inserting it.

  • Page 81

    When using the unit as a printer, the printing result is distorted. For assistance, please visit http://www.panasonic.com/help Cause & Solution L The printer driver has not been installed. Install it on your computer (page 23). L You may have changed the feature programming password. If you do not remember it, assign a new password using feature #155 (page 56).

  • Page 82

    L The IP address of the unit may have changed. To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker] L The IP address for the unit will be detected.

  • Page 83

    The other party complains that received documents are too dark and cannot be read. For assistance, please visit http://www.panasonic.com/help Cause & Solution L You cannot make a copy during programming. Make the copy after programming. L The document was not fed into the unit properly. Re-insert the document.

  • Page 84

    I cannot receive documents by pressing {*}{#}{9}. For assistance, please visit http://www.panasonic.com/help Cause & Solution L You may have subscribed to a voice mail service due to service packs offered by your telephone company. Fax reception may not be possible when voice mail is activated so we recommend you to: –...

  • Page 85

    I cannot erase a received fax document on the web browser. For assistance, please visit http://www.panasonic.com/help Cause & Solution L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 15).

  • Page 86

    To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker] L The IP address for the unit will be detected.

  • Page 87

    The Windows Firewall Setting Tool enables you to change the Windows Firewall security settings and to use the above functions properly. Insert the CD-ROM that is supplied with the unit into your CD-ROM drive. For assistance, please visit http://www.panasonic.com/help Cause & Solution L Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow the data transmission for Multi-Function Station (page 87).

  • Page 88

    L The [Windows Firewall] dialog box will appear. 3. Click the [Exceptions] tab. 4. Confirm that [Panasonic Trap Monitor Service] and [Panasonic LPD] are displayed and checked on the [Programs and Services] list. To confirm the security settings (For Windows Vista users) 1.

  • Page 89: Recording Paper Jam

    12 Paper Jams Jams 12.1 Recording paper jam Caution: L Do not pull out the jammed paper forcibly before opening the left cover. L Do not open the paper input tray before opening the left cover as the jammed paper may be pulled and the jam may get worse.

  • Page 90

    12. Paper Jams Remove the jammed paper. L If paper is jammed inside the left cover, see case 1 to case 5 (page 90 to page 92). L If paper is not jammed inside the left cover, see case 6 (page 92). Case 1: When the recording paper has jammed near the rollers:...

  • Page 91

    When the recording paper has jammed over the fuser unit: Push down the upper green lever (8), and remove the jammed paper (9) carefully by pulling it toward you. 3. Push up the green levers (j) to the original position. 12.

  • Page 92

    12. Paper Jams 3. Push up the green levers (m) to the original position. Case 5: When the recording paper has jammed inside of the automatic duplex unit: When the recording paper has jammed near the roller: Remove the jammed paper (n) carefully by pulling it upward.

  • Page 93

    2. Remove the jammed paper (q) carefully by pulling it toward you. 3. Insert the standard input tray into the unit, lifting the front part of the tray. Then push it completely into the unit. Close the left cover. 12.1.2 When the recording paper has jammed near the lower input tray The display will show the following.

  • Page 94

    12. Paper Jams Close the cover at the left side of the lower input tray. 12.1.3 When the recording paper is not fed into the unit properly The display will show the following. – “CHECK PICK UP INPUT TRAY #1” (standard input tray) –...

  • Page 95: 12.2 Document Jams (automatic Document Feeder

    12.2 Document jams (Automatic document feeder) Caution: L Do not pull out the jammed document forcibly before lifting the ADF cover. Open the ADF cover (1) while holding the document cover (2). When the document has jammed near the document entrance: Remove the jammed document (3) carefully.

  • Page 96: Cleaning The White Plates And Glass

    13. Cleaning 13 Cleaning Cleaning 13.1 Cleaning the white plates and glass Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or –...

  • Page 97: Cleaning The Document Feeder Rollers

    13.2 Cleaning the document feeder rollers Clean the rollers when the document frequently misfeeds. Caution: L Do not use paper products, such as paper towels or tissues for cleaning. Turn the power switch OFF. Open the ADF cover (1) while holding the document cover (2).

  • Page 98: Reference Lists And Reports, Specifications

    14. General Information 14 General Information Printed Repor ts 14.1 Reference lists and reports You can print out the following lists and reports for your reference. – “SETUP LIST” – “TEL NO. LIST” – “JOURNAL REPORT” – “BROADCAST LIST” – “PRINTER TEST” –...

  • Page 99

    ■ Memory capacity (for operation and storing memory): 64 MB ■ Fax memory capacity 6 MB in total Approx. 300 pages of memory reception (max. 255 pages per one reception) Approx. 150 pages of memory transmission (Based on the ITU-T No. 1 Test Chart in standard resolution, without using the Error Correction Mode.) ■...

  • Page 100

    1.6 Document tray 1.7 Output tray1.8 Recording paper2. Preparation 2.1 Connections 2.2 Turning the power switch ON Help Button2.3 Help function Volume Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here.

  • Page 101: Information Of Copyrights And Licenses

    Copyrights 14.3 Information of copyrights and licenses L This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style license below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.

  • Page 102

    14. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved.

  • Page 103

    Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc.

  • Page 104

    14. General Information L This product contains Net-SNMP software and is using it based on the following license conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that...

  • Page 105

    ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

  • Page 106

    14. General Information FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

  • Page 107

    L This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.

  • Page 108

    14. General Information * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT * (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS * SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

  • Page 109

    L This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1990 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Chris Torek. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.

  • Page 110

    14. General Information L This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.

  • Page 111: Index

    15. Index 15.1 Index # #100 Quick setup: 55 #101 Date and time: 20 #102 Your logo: 21 #103 Your fax number: 21 #110 Language: 55 #120 Dialing mode: 16 #121 Flash time: 55 #145 LCD display contrast: 55 #155 Change password: 56 #158 Maintenance time: 56 #159 Set all features to default: 56 #161 Ringer pattern: 56...

  • Page 112

    15. Index N in 1 (Separate): 39 Poster: 38 Proof set: 36 Quick ID: 37 Reserve: 39 Zoom: 35 Copy features: 63 Copy input tray prompt (Feature #471): 63 Counter view (Feature #484): 58 D Data timeout (Feature #774): 65 Date and time (Feature #101): 20 Default copy resolution (Feature #461): 63 Default gateway (Feature #503): 68...

  • Page 113

    PCL font list: 98 PC print features: 64 Power failure: 87 Power save (Feature #403): 57 Power switch: 16 Print Duplex: 27 Email attachment: 28 Special media: 28 Printer test: 98 Programming: 54 Pull scan: 32 Scan application: 32 Viewer: 32 Push scan: 30 Email: 30 Email address: 31...

  • Page 114

    Notes...

  • Page 115

    Notes...

  • Page 116

    For hearing or speech impaired TTY users, TTY: 1-877-833-8855 PNQX1821ZA CM0109DY0 (CD)

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