Page 1: Operating Instructions
U.S.A. or Puerto Rico – REFER TO www.panasonic.com for customers in the U.S.A. or Puerto Rico and Answering System Operating Instructions KX-FPC165 Model No. KX-FPC166 Please read these Operating Instructions before using the unit and save for future reference.
Page 2 Thank you for purchasing a Panasonic facsimile. Things you should keep a record of Attach your sales receipt here For your future reference Date of purchase Dealer’s name and address Dealer’s telephone number Caution: The Telephone Protection Act of 1991 requires the following information to be clearly stated...
Page 3: For Best Performance
For best performance Battery charge Place the handset on the cradle of the base unit for about 4 hours before initial use. Slowly place the handset on the cradle vertically ), then lean it back ( A beep will sound, and the following will be displayed for an instant time on the base unit.
Page 4: Safety Instructions
Safety instructions Important safety When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
Page 5: Other Information
CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.
Page 6: Table Of Contents
Table of Contents Initial Preparation Accessories Included accessories ......... . . 8 Accessory information .
Page 7 List of FCC requirements and information ......105 Information Limited PANASONIC Facsimile Products Limited Warranty ....106 Warranty Servicenter Servicenter directory .
Page 8: Included Accessories
The included film roll is 10 meters (32 replacement film – 50 meters (164 ' ) for continuous use of your unit. For best results, use genuine Panasonic replacement film Model No. KX-FA53 or KX-FA55. Model No. Item KX-FA53...
Page 9: Help Button
Help function! You can print a quick reference for assistance as follows. Press HELP PRESS NAVI.[ Display: & SET Press until the desired item is displayed. 1. How to send faxes with the voice guide. SEND GUIDE 2. How to set the date, time, your logo and fax number.
Page 10: Finding The
Finding the Controls (Base Unit) Overview! Antenna Speaker (Left side of the unit) Charge contacts Front cover Document exit Note: The document will be ejected from the front of the unit. Install the unit on a desk or floor with a smooth surface and do not place anything in front of the unit.
Page 11: Location
Finding the Controls (Base Unit) Location! To erase recorded messages (p. 66). To record your own greeting messages (p. 63). To initiate or exit programming. FLASH/ FLASH/ REDIAL/ REDIAL/ CALL WAIT CALL WAIT PAUSE PAUSE For slow or quick playback (p. 66). To mute your voice to the other party during conversation.
Page 12: Ink Film - Installing / Replacing
Setup (Base Unit) Ink film – installing / Install the included ink film or replace the used ink film with new one. The following ink films are available for replacement. Model No. KX-FA53: Replacement film (1 roll) Model No. KX-FA55: Replacement film (2 rolls) Each roll prints about 150 letter-size pages.
Page 13 For replacement only Remove the stoppers and tags from the new ink film. Find the “T” shaped gear (blue). Insert the blue core of the front ink film roll into the right slot of the unit ( “T” shaped gear (blue) into the left slot of the unit ( Insert the rear ink film roll ( Turn the “T”...
Page 14: Paper Tray
Setup (Base Unit) Paper tray! Insert tabs on the paper tray into slits on the back of the unit. Paper tray Tabs Note: Do not place the unit in areas where the paper tray may be obstructed by a wall, etc. To use A4 size paper Insert the bottom tab on the A4 paper guide into the lower slot.
Page 15: Recording Paper
Recording paper! Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 50 sheets of 60 g/m to 75 g/m (16 lb. to 20 lb.) paper or 30 sheets of 90 g/m For best results, only use inkjet paper such as Hammermill Jet Print. If you use other types of paper, the print quality may be affected.
Page 16: Connections
Setup (Base Unit) Connections! Connect the telephone line cord. Connect the power cord. To a power outlet (120 V, 60 Hz) Power surge protector To a single telephone line jack (RJ11C) Line surge protector Caution: When you operate this product, the power outlet should be near the product and easily accessible.
Page 17: Date And Time, Your Logo And Facsimile Telephone Number
You should program the date and time, your logo and facsimile telephone number. This information will be printed on each page transmitted from your unit. Your logo Example: FROM : Panasonic Fax Setting the date and time Press MENU SYSTEM SET UP Display: PRESS NAVI.[...
Page 18: Setting Your Logo
Setup (Base Unit) Setting your logo The logo can be your company, division or name. Press MENU SYSTEM SET UP Display: PRESS NAVI.[ Press until the following is displayed. YOUR LOGO Press LOGO= AAAAAAAAA Enter your logo, up to 30 characters, using the dial keypad.
Page 19 To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys FLASH/CALL WAIT Hyphen button (To insert a hyphen.) Insert button (To insert one character or one space.) MUTE Delete button (To delete a character.) STOP key (To move the cursor to the right.) To enter another character using the same number key, move the cursor to the next...
Page 20: Setting Your Facsimile Telephone Number
Setup (Base Unit) Setting your facsimile telephone number Press MENU SYSTEM SET UP Display: PRESS NAVI.[ Press until the following is displayed. YOUR FAX NO. Press NO.= Enter your facsimile telephone number, up to 20 digits, using the dial keypad. NO.=1234567 Example: Press...
Page 21: Location
Location) Front For automatic dialing (p. 30). Lights when the handset is in use (p. 25). To make/answer/end calls (p. 25, 26). To change from pulse to tone during dialing. To turn on the speakerphone on the base unit using the handset. To access special telephone services such as call waiting (p.
Page 22: Battery Charge
(flashing) Needs to be recharged. Battery life If your Panasonic battery is fully charged; — the battery life will last up to 8 hours while in use (in conversation). — it will last for up to about 21 days while not in use (off the base unit).
Page 23: Belt Clip And Headset
Setup (Handset) / Volumes Headset (optional) Plugging the headset into the handset allows a hands-free telephone conversation. For best results, use the Panasonic headset Model No. KX-TCA87. See page 8 for accessory information. To connect the headset volumes! Handset receiver volume 3 levels (high/middle/low) are available.
Page 24: Adjusting Base Unit Volumes
Volumes Adjusting base unit Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press If any documents are in the document entrance, you cannot adjust the ringer volume. Confirm that there are no documents in the entrance. To turn the ringer off: 1.
Page 25: Making And Answering Calls
Phone calls - making) With the handset Handset is off the base unit: Press TALK Handset is on the base unit: Lift the handset and press The TALK indicator will light. Dial the telephone number. Talk Example: 1112222 If noise interferes with the conversation, press to select a clear channel or move closer to the base unit.
Page 26: Phone Calls - Answering
Making and Answering Calls Phone calls - answering) With the handset Handset is off the base unit: Press when the handset rings. TALK You can also answer a call by pressing any dial key 0 to 9, , or #. (Any key talk feature) Handset is on the base unit: Lift the handset when the base unit rings.
Page 27: Intercom Calls
Intercom calls) Paging the base unit from the handset Handset: Press INTERCOM The INTERCOM indicator will flash and the base unit will ring. Then the INTERCOM indicator will light, and you can talk with the base unit user. Intercom Handset display: (Example) 00-01-12 Conversation time...
Page 28: Transferring A Call
Making and Answering Calls Transferring a call) The intercom can be used during a conversation. This feature enables you to transfer an outside call between the handset and the base unit. From the handset to the base unit Handset: During an outside call, press to page the base unit.
Page 29: Setting The Auto Talk Feature
Setting the auto talk The auto talk feature allows you to answer a call by lifting the handset off the base unit without pressing . This feature is set to on as a default. If you are subscribed to the Caller ID TALK service, and want to view caller’s information on the handset display before answering a call, turn this feature off.
Page 30: Storing Telephone Numbers In The Handset
Automatic Dialing (Handset) Storing telephone numbers in the You can store up to 10 telephone numbers in the handset. The dial keys (0 to 9) function as memory stations. Make sure the TALK indicator is off. Press PROGRAM Save1AUTO#1? Display: =Next1111 The TALK indicator will flash.
Page 31: Storing Names And Telephone Numbers In The Directory
Navigator Directory (Base Unit) Storing names and telephone numbers in the directory! For rapid access to frequently dialed numbers, the unit provides the navigator directory (50 items). For your convenience, the following item has been pre-programmed. HELP-FAX (1-800-435-7329): If you cannot correct a problem after trying the help function (p.
Page 32: Editing And Erasing A Stored Item
Navigator Directory (Base Unit) Editing and erasing a stored Editing a stored item Press DIRECTORY Display: Press until the desired item is displayed. Mary Example: 0123456 Mary EDIT:PRESS MENU MENU Press NAME=Mary Example: EDIT= Press to select “EDIT”. NAME=Mary Example: STORE:PRESS SET If you do not need to edit the name, skip to step 6.
Page 33 Navigator Directory (Base Unit) Erasing a stored item Press DIRECTORY Display: Press until the desired item is displayed. Peter Example: 9876543 Peter EDIT:PRESS MENU Press MENU NAME=Peter Example: EDIT= Press to select “DELETE”. DELETE OK? YES:SET/NO:STOP To cancel erasing, press Press The stored name and number are deleted.
Page 34: Making A Phone Call Using The Directory
Navigator Directory (Base Unit) Making a phone call using the Before using this feature, program the desired names and telephone numbers into the directory (p. 31). Press DIRECTORY Display: Press until the desired item is displayed. Lisa Example: 2233445 Lisa EDIT:PRESS MENU If the desired name has not been stored, press...
Page 35: Caller Id
Caller ID service from your phone This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to the Caller ID service. Change the following ring settings to 2 or more rings beforehand. —...
Page 36: Viewing And Calling Back Using Caller Information
Caller ID Viewing and calling back using caller information! You can easily view caller information and call back. Important: Calling back will not be possible in the following cases. — The telephone number includes data other than numbers (i.e. — The caller information does not include a telephone number. Using the handset Handset is off the base unit: Press...
Page 37: Using The Base Unit
Using the base unit Press CALLER ID 2 NEW CALLS Example: PRESS NAVI.[+ -] (2 new calls are received) Press to show the most recent caller’s name. Press to show the calls which have already been viewed. Handset is off the base unit: TALK Press on the handset to call back...
Page 38: Erasing Caller Information
Caller ID Erasing caller information! You can erase all or specific caller information. Once erased, it cannot be accessed from neither the handset or the base unit. Erasing all caller information using the handset Handset is off the base unit: Press Handset is on the base unit: Lift the handset.
Page 39 Erasing all caller information using the base unit Press until the following is MENU displayed. CALLER SET UP Display: Press CALL LIST ERASE Press ALL ERASE OK? YES:SET/NO:STOP To cancel erasing, press MENU Press ERASE COMPLETED STOP Press to exit the program. Erasing specific caller information using the base unit CALLER ID Press...
Page 40: Storing Caller Information
Caller ID Storing caller information! Important: This feature is not available in the following cases. — The telephone number includes data other than numbers (i.e. — The caller information does not include a telephone number. In the handset Handset is off the base unit: Press Handset is on the base unit: Lift the handset.
Page 41: Visual Call Waiting (Call Waiting Id) Service
Visual Call Waiting (Call Waiting ID) If you hear a call-waiting tone during a conversation, the display will show the second caller’s information. NANCY1BROWN Handset display: 1-000-222-3333 (Example) ----Waiting---- Handset: CALL WAIT Press FLASH second call. Base unit: FLASH/CALL WAIT Press to answer the second call.
Page 42: Voice Contact
Voice Contact Talking to the other party after fax transmission reception! You can talk to the other party after a fax message is completed. This will save the added expense and time of making another call. This feature only works when the other party’s fax machine is equipped with a voice contact feature.
Page 43: Sending Faxes
Sending a fax manually! Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document. Display: PRESS NAVI.[+ -] If necessary, press to select the desired resolution (see below).
Page 44: Documents You Can Send
Sending Faxes Reports for confirmation Sending report This report will provide you with a printed record of transmission results. To use this feature, activate feature #04 (p. 80). For the communication message in the result column, see page 88. Journal report The unit stores the 30 most recent fax communication results.
Page 45: Sending A Fax Using The Directory
Sending a fax using the Before using this feature, program the desired names and telephone numbers into the directory (p. 31). Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document.
Page 46: Broadcast Transmission
Sending Faxes Broadcast transmission! This feature is useful for sending the same document to selected parties (up to 20 items). First program the items, then see page 49 for transmission. To send to selected parties only once, see page 49. Programming the items in the broadcast memory Press MENU...
Page 47 Adding a new item in the broadcast memory Press Confirm that there are no documents in the document entrance. DIRECTORY Display: Press until the following is displayed. <BROADCAST> EDIT:PRESS MENU Press MENU BROADCAST ADD= Press to select “ADD”. Press until the desired item you want to add is displayed.
Page 48 Sending Faxes Erasing a stored item in the broadcast memory Press Confirm that there are no documents in the document entrance. DIRECTORY Display: Press until the following is displayed. <BROADCAST> EDIT:PRESS MENU Press MENU BROADCAST ADD= Press to select “DELETE”. Press until the desired item you want to erase is displayed.
Page 49 Sending the same document to pre-programmed parties Insert the document FACE DOWN. If necessary, press to select the desired resolution (p. 43). Press DIRECTORY Display: Press until the following is displayed. <BROADCAST> SEND:PRESS SET Press The document will be fed into the unit and scanned into memory.
Page 50: Setting The Unit To Receive Faxes
Receiving Faxes Setting the unit to receive Use as answering device and/or fax How you want the unit to receive calls You want to receive all phone calls and faxes automatically. TAD/FAX mode (p. 62) Turn AUTO ANSWER on by pressing You have to set this.
Page 51 Voice mail service (Distinctive Ring) 2-number example To the same line Facsimile No. Telephone No. (555-1333) (555-1111) You need to subscribe to Distinctive Ring Service. Setting the Distinctive Ring pattern (p. 58) Select the same ring pattern assigned to the facsimile number.
Page 52: Faxes
Receiving Faxes mode! (answering all calls manually) Activating TEL mode If the arrow ( ) is shown on the right of the display, turn it off by pressing TEL MODE Display: Receiving a fax using the base unit When the unit rings, press DIGITAL SP-PHONE answer the call.
Page 53: Fax Only Mode (All Calls Are Received As Faxes)
FAX ONLY mode! (all calls are received as faxes) Activating FAX ONLY mode Set feature #77 to “FAX ONLY” (p. 87). If the arrow ( ) is not shown on the right of the display, turn it on by pressing AUTO ANSWER The display will show the number of rings before the unit answers a call in FAX...
Page 54: Tel/Fax Mode
Receiving Faxes TEL/FAX mode! (receiving phone calls with ring signals and faxes without ring signals when you are near the unit) Use this mode when you are always near the fax machine, and want to receive faxes without the unit ringing. When a call is received, the fax machine will work as follows. To set TEL/FAX mode, see below.
Page 55 When an extension telephone is connected A call is received. The fax machine will not ring, but the extension telephone will ring 2 times. Duration depends on TEL/FAX delayed ring setting. The call is connected. Fax calling tone* The fax machine will automatically receive documents without ringing.
Page 56: Extension Telephone
Receiving Faxes Extension telephone! If you use the fax machine with an extension telephone, you can receive fax documents using the extension telephone. You do not have to press Important: Use a touch tone telephone as the extension telephone and enter the fax activation code firmly. When the extension telephone rings, lift the handset of the extension telephone.
Page 57: Pager Call - When The Unit Receives A Fax Or Voice Message
Pager call - when the unit receives a fax or voice message! This feature allows your unit to call your pager when your unit receives a fax document or an incoming voice message. MENU Press SYSTEM SET UP Display: PRESS NAVI.[ Press , then PAGER CALL...
Page 58: Distinctive Ring
Distinctive Ring Using with a voice mail Important: When you have a single telephone line and subscribe to a telephone company’s voice mail service, you must also subscribe to the Distinctive Ring Service if you want to receive faxes automatically as well as voice messages. For more information about telephone services, contact your telephone company.
Page 59: Making A Copy
Making a copy! The unit can make single or multiple copies (up to 50). Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document.
Page 60: Convenient Way To Make A Copy
Copying Convenient way to make a To enlarge a document 1. Press in step 3 on page 59. ZOOM 100% Display: 2. Press to select “150%” or “200%”. The unit will only enlarge the center most part of the document, printing it on two pages. Example of a 150% enlarged copy Original document Enlarged copy...
Page 61 To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. Press 2 times in step 3 on page 59. COLLATE OFF[+ -] Display: 2. Press repeatedly until the following is displayed. COLLATE ON [+ -] Example: Making two copies of a 4-page original document Collated pages...
Page 62: Tad/Fax Mode (Receiving Phone Calls And Faxes Automatically)
Setup TAD/FAX mode! (receiving phone calls and faxes automatically) When TAD/FAX mode is set, the unit will work as a fax machine and/or answering device. If a fax tone is detected, the unit will automatically receive the fax. If a phone call is detected, the answering device will play a greeting message and the caller can leave a voice message.
Page 63: Recording Your Own Greeting Messages
Recording your own greeting You can record your own greeting messages for TAD/FAX and TEL/FAX modes. When receiving a call, your own greeting message will be played instead of the pre-recorded message. The recording time will be limited to 16 seconds. We recommend you record your message within 12 seconds to make it easier to receive faxes.
Page 64 Greeting Checking the greeting messages Select the desired mode (TAD/FAX or TEL/FAX) for the greeting message you want to listen to (feature #77 on page 87). If the arrow ( ) is not shown on the right of the display, turn it on by pressing AUTO ANSWER If the arrow ( ) is shown on the right of the display, turn it off once then on again.
Page 65: Erasing Your Own Recorded Greeting Messages
Erasing your own recorded greeting Select the desired mode (TAD/FAX or TEL/FAX) for the greeting message you want to erase (feature #77 on page 87). Press ERASE 2 times. The display will show the following according to your selection in step 1. TAD GREETING TAD/FAX mode: TEL/FAX GREETING...
Page 66: Listening To Recorded Messages Using The Base Unit
Incoming Messages Listening to recorded messages using the base When the unit has recorded new voice messages: — the PLAY MESSAGES indicator will flash, — the call counter will show the total number of recorded messages, and — slow beeps will sound if the message alert feature is activated (feature #42 on page 84). Example: Press PLAY MESSAGES...
Page 67: Listening To Recorded Messages Using The Handset
Listening to recorded messages using handset! Press PLAYBACK Remote Example: operation 11111v11111CH10 The TALK indicator will flash. The voice guide will tell you the number of new messages and they will be played automatically. Voice guide example: 3 new messages. To repeat only the new messages: Press To listen to all the messages:...
Page 68: Memo Message (Ieaving A Message For Others Or Yourself)
Recording Memo message! (leaving a message for others or yourself) To leave a private message for yourself or someone else, you can record a voice memo. This memo can be played back later, either directly or remotely. Press RECORD MEMO MESSAGE Display: Press A long beep will sound.
Page 69: Operating From A Remote Location
Operating from a remote The following operations can be performed from a remote location using a touch tone telephone. Program the remote operation ID (feature #11 on page 81) and set the unit to TAD/FAX mode before going out (p. 62). Dial key Remote command Skips the greeting message...
Page 70: Listening To Recorded Messages
Remote Operation Listening to recorded messages Call your unit from a remote touch tone telephone. Enter the remote operation ID during TAD/FAX greeting playback. When there are new messages The voice guide will tell you the number of new messages and they will be played automatically.
Page 71 Other remote operations Erasing a specific message Press while listening to the message you want to erase. Voice guide example: The message has been erased. A long beep will sound. The unit will then play back the next message. Erasing all the messages Press to erase all the messages.
Page 72: How Callers Can Leave You Private Messages
Voice Mailbox How callers can leave you private This unit has two mailbox memories. Your caller can leave a private message in a specific mailbox. Only the person who knows the password can retrieve a message from a mailbox. This feature is useful when you share this unit with other people.
Page 73: Recording Your Own Mailbox Greeting Messages
Recording your own mailbox greeting messages! The recording time is limited to 16 seconds for each mailbox. Suggested message “This is (personal name). Please leave your name and message after the beep.” Press MENU SYSTEM_SET_UP Display: PRESS For mailbox 1: Press , then BOX1_GREETING...
Page 74: Listening To Recorded Messages Using The Base Unit
Voice Mailbox Listening to recorded messages using the base unit! Press 2 times. MAILBOX Display: Press until the desired mailbox number is displayed. Example: MAILBOX2 PRESS REC/ERASE/PLAY Press PLAY MESSAGES If you have programmed your own mailbox password, enter it. PASSWORD= Only the new recorded messages will be played.
Page 75: Listening To Recorded Messages Using The Handset
Listening to recorded messages using handset! Press PLAYBACK Remote Example: operation 11111v11111CH10 For mailbox 1: Press For mailbox 2: Press Enter the mailbox password (default setting “555”). The TALK indicator will flash. The voice guide will tell you the number of new messages and they will be played automatically.
Page 76: Listening To Recorded Messages From A Remote Location
Voice Mailbox Listening to recorded messages from a remote location! Call your unit from a remote touch tone telephone. Press and the desired mailbox number ( If you have recorded your own mailbox greeting message, it will be played. Enter the mailbox password (default setting “555”). If you have programmed your own mailbox password, enter it instead of “555”.
Page 77: Transferring Recorded Messages To Another Telephone
Transferring recorded messages to another telephone! To use this feature, program the transfer telephone number first (feature #60 on page 86) and set the unit to TAD/FAX mode. This feature allows your unit to call a designated telephone number each time an incoming voice message is recorded.
Page 78 Option Recording your own transfer greeting The recording time is limited to 16 seconds. Suggested message “This is a transferred message from (your name, business and/or telephone number). Please enter your remote ID for remote operation.” Press MENU SYSTEM_SET_UP Display: PRESS Press , then...
Page 79: Programming
Programming! The unit provides various programming features. Program the desired settings by referring to the programming tables (p. 80–87). General programming method Press MENU SYSTEM SET UP Display: PRESS NAVI.[ Select the feature you wish to program. For basic features (p. 80, 81): Press until the desired feature is displayed.
Page 80: Basic Features
Features Summary Basic features! How to set menu options 1. Press MENU 2. Press until the desired feature is displayed. 3. Press until the desired setting is displayed. 4. Press 5. Press MENU Programming table Code Feature & Display Setting the date and time SET DATE &...
Page 81 Code Feature & Display Changing the incoming message recording time RECORDING TIME MODE=VOX [±] Setting the remote operation ID REMOTE TAD ID ID=111 Setting the dialing mode DIALING MODE MODE=TONE [±] If you cannot dial, change the setting depending on your telephone line service.
Page 82: Advanced Features
Features Summary Advanced features! How to set menu options 1. Press MENU 2. Press until the following is displayed, ADVANCED MODE Display: then press and press until the desired feature is displayed. Programming table Code Feature & Display Setting the journal report to print automatically AUTO JOURNAL MODE=ON...
Page 83 Code Feature & Display Changing the silent fax recognition ring setting SILENT FAX RING RINGS=3 [±] To change the number of rings when the unit detects a phone call in TEL/FAX mode. Setting the Distinctive Ring pattern RING DETECTION MODE=B [±] Setting the quick scan QUICK SCAN...
Page 84 Features Summary Advanced features How to set menu options 1. Press MENU 2. Press until the following is displayed, ADVANCED MODE Display: then press and press until the desired feature is displayed. Programming table (cont.) Code Feature & Display Changing the display contrast LCD CONTRAST MODE=NORMAL [±]...
Page 85 Code Feature & Display Setting the memory reception alert RECEIVE ALERT MODE=ON [±] To alert you with a beeping sound when a document which has been received is stored into memory due to some existing problem. Setting the friendly reception FRIENDLY RCV MODE=ON [±]...
Page 86 Features Summary Advanced features How to set menu options 1. Press MENU 2. Press until the following is displayed, ADVANCED MODE Display: then press and press until the desired feature is displayed. Programming table (cont.) Code Feature & Display Changing the recording time for your own TAD/FAX greeting message GREETING TIME...
Page 87 Code Feature & Display Setting the incoming message monitor ICM MONITOR MODE=ON [±] To hear an incoming message (ICM) from the speaker when the answering device is recording the message. Signaling your pager PAGER CALL MODE=OFF [±] If you have a pager and wish to know when your unit receives a fax or an incoming message, activate this feature.
Page 88: Reports
Error Messages Reports! If your unit cannot send a fax, check the following: — the number you dialed is correct, — the other party’s machine is a facsimile. If the problem remains, correct it by following the communication message printed on the sending and journal reports (p.
Page 89: Display
Display! If the unit detects a problem, one or more of the following messages will appear on the display. Base unit Display message CALL SERVICE CALL SERVICE2 CHECK DOCUMENT CHECK MEMORY CHECK PAPER COVER OPEN CHECK FILM DIRECTORY FULL FAX IN MEMORY FAX MEMORY FULL MEMORY FULL For fax advantage assistance, call 1-800-435-7329.
Page 90 Error Messages Display message MESSAGE FULL MODEM ERROR NO FAX REPLY PAPER JAMMED PLEASE WAIT REDIAL TIME OUT REMOVE DOCUMENT TRANSMIT ERROR UNIT OVERHEATED Handset Display message link base Place cradle again. 12Save error Please lift again available For fax advantage assistance, call 1-800-435-7329. Cause &...
Page 91: When A Function Does Not Work, Check Here Before Requesting Help
When a function does not work, check here before requesting General Problem I cannot make and receive calls. I cannot make calls. The unit does not work. The unit does not ring. The unit displays the following though the paper is inserted. CHECK PAPER The other party complains they only hear a fax tone and...
Page 92: Cordless Handset
Operations General (cont.) Problem Whenever I try to retrieve my voice mail messages, the retrieval is interrupted by the fax tone. The speakerphone is not working. LOCATOR/INTERCOM button does not function. While having an intercom call, a series of tones is heard. Cordless handset Problem The handset does not work.
Page 93 Cordless handset (cont.) Problem I cannot store a telephone number in the handset memory. While storing a telephone number in the handset, it starts to ring. I cannot redial by pressing REDIAL/PAUSE The handset beeps intermittently and/or the following is displayed.
Page 94 Operations Fax – sending Problem I cannot send documents. The other party complains that letters on their received document are distorted or not clear. The other party complains that dirty patterns or black lines appear on their received document. I cannot send a fax overseas. Fax –...
Page 95: Receive Mode
Fax – receiving (cont.) Problem A white line or a dirty pattern appears on your recording paper. The printing quality is poor. I cannot receive documents by pressing on the handset. The other party complains that they cannot send a document. Receive mode Problem I cannot select the desired...
Page 96 Operations Copying Problem The unit does not make a copy. A black line, a white line or a dirty pattern appears on the copied document. The copied image is distorted. The printing quality is poor. Original Copy A BC Answering device Problem I cannot retrieve recorded messages from a remote...
Page 97: If A Power Failure Occurs
If a power failure The unit will not function. The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. Fax transmission and reception will be interrupted. If delayed transmission of feature #25 (p.
Page 98: Recording Paper Jam
Jams Recording paper If the unit does not eject any recording paper during fax reception or copying, the recording paper has jammed and the display will show the following. __PAPER1JAMMED Display: Open the front cover by pulling up the center part.
Page 99 Turn the “T” shaped gear (blue) in the direction of the arrow. Make sure that the ink film is wrapped around the blue core at least once. Correct Incorrect The ink film is not wrapped Tight around the blue core. Blue core Close the back cover securely by pushing down on the dotted area at both ends (...
Page 100: Document Jams - Sending
Jams Document jams – If the unit does not release the document during feeding, remove the jammed document as follows. Open the front cover by pulling up the center part. Remove the jammed document carefully. Close the front cover securely. Note: Do not pull out the jammed paper forcibly before opening the front cover.
Page 101: Replacing The Handset Battery
Replacing the handset Replace the battery with a new Panasonic rechargeable battery Model No. P-P504. See page 8 for accessory information. To prevent memory loss, replace the battery within 3 minutes. Press down on the arrow and slide the handset cover.
Page 102: Document Feeder
Cleaning Document feeder! If misfeeding occurs frequently or if dirty patterns or black bands appear on a transmitted document or on the original of a copied document, clean the document feeder. Disconnect the power cord and the telephone line cord. Open the front cover by pulling up the center part.
Page 103: Thermal Head
Thermal head! If dirty patterns or black or white bands appear on a copied or received document, check whether there is dust on the thermal head and clean the thermal head to remove the dust. Disconnect the power cord and the telephone line cord.
Page 104: Reference Lists And Reports
Printed Reports Reference lists and You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (p. 80–87). Telephone number list: provides you with names and telephone numbers which are stored in the directory.
Page 105: List Of Fcc Requirements And Information
List of FCC requirements and If required by the telephone company, inform them of the following. FCC Registration No.: (found on the rear of the unit) Ringer Equivalence No.: (found on the rear of the unit) The particular telephone line to which the equipment is connected.
Page 106: Panasonic Facsimile Products Limited Warranty
The warranty does not cover damages which occur in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication,...
Page 107: Servicenter Directory
Avenue Suite 102 Hollywood, FL 33020 Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910 Servicenter Directory...
Page 108: Technical Data About This Product
Specifications Technical data about this Base Unit Applicable Lines: Document Size: Effective Scanning Width: 208 mm (8 Recording Paper Size: Effective Printing Width: Transmission Time*: Scanning Density: Halftone Level: Scanner Type: Printer Type: Data Compression System: Modified Huffman (MH), Modified READ (MR), Modified Modified READ (MMR) Modem Speed: Operating Environment: Dimensions (H x W x D):...
Page 109: Program Index
Program index! Basic features Code Feature Date and time Your logo Your facsimile telephone number Sending report TAD/FAX ring setting FAX ring setting Recording time for an incoming message Remote operation ID Dialing mode Paper size Ringer pattern Advanced features Code Feature Journal report...
Page 110: Index
Index Index! Accessories ....8 (A4 paper guide) ... . .14 (Belt clip) ....23 (Paper tray) .
Page 111 Memory reception ....52 Message alert (Feature #42) ..84 Message transfer (Feature #60) . .77, 86 Overseas mode (Feature #23) ..82 Pager call (Feature #70) .
Page 112 Free replacement The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the purchase of a new...

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