Panasonic KX-FLB882CX Operating Instructions Manual
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Panasonic KX-FLB882CX Operating Instructions Manual

Flat-bed multifunction laser fax
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Do NOT connect the USB cable until prompted by the Multi-Function Station (CD-ROM).
1
L This unit is compatible with Caller ID. To use this feature, you must subscribe to the
appropriate service of your service provider.
L Be sure to use the telephone line cord supplied with this unit.
L This model is designed to be used in Middle East, Hong Kong, Malaysia, Asia, New Zealand,
Africa and Latin America according to the location setting feature. The default setting is
Middle East. To change the location setting, see page 55 (feature #114).

Operating Instructions

Flat-Bed Multifunction Laser FAX
KX-FLB882CX
Model No.
2

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Summary of Contents for Panasonic KX-FLB882CX

  • Page 1: Operating Instructions

    L This model is designed to be used in Middle East, Hong Kong, Malaysia, Asia, New Zealand, Africa and Latin America according to the location setting feature. The default setting is Middle East. To change the location setting, see page 55 (feature #114). Operating Instructions Flat-Bed Multifunction Laser FAX KX-FLB882CX Model No.
  • Page 2 Thank you for purchasing a Panasonic fax machine. This model is designed to be used in Middle East, Hong Kong, Malaysia, Asia, New Zealand, Africa and Latin America according to the location setting feature. The default setting is Middle East. To change the location setting, see page 55 (feature #114).
  • Page 3 Location Location Available features by location setting The following features may vary slightly depending on the location setting (#114 on page 55). Change the location setting to match where you use the unit. Feature/Code Middle East, Africa, Latin America Dialling mode {#}{1}{2}{0} TEL/FAX ring count {#}{2}{1}{2}...

  • Page 4: Important Information

    L For optimal performance, genuine Panasonic toner cartridges and drum units are recommended. We cannot be responsible for problems that may be caused by a non-Panasonic toner cartridge or drum unit: – Damage to the unit – Poor print quality –...

  • Page 5: Table Of Contents

    1. Introduction and Installation 1. Table of Contents Accessories Supplied accessories ... 7 Accessory information ... 8 Finding the Controls Button descriptions... 8 Overview ... 9 Installation Toner cartridge and drum unit ... 10 Document tray ... 13 Output tray... 13 Recording paper...

  • Page 6: Table Of Contents

    Table of Contents 11.Help Error Messages 11.1 Error messages – Reports ... 72 11.2 Error messages – Display ... 73 Troubleshooting 11.3 When a function does not work ... 75 12.Paper Jams Jams 12.1 Recording paper jam ... 83 12.2 Document jams (Auto document feeder)... 86 13.Cleaning Cleaning 13.1 Cleaning the white plates and glass...

  • Page 7: Introduction And Installation

    1 Introduction and Installation Accessories 1.1 Supplied accessories 1 Power cord (Use the appropriate power cord for where you use the unit.) 2 CD-ROM 3 Output tray 4 Document tray 5 Drum unit 6 Starter toner cartridge 7 Quick reference guide 8 Quick installation guide 9 Telephone line cord (Use the appropriate...

  • Page 8: Accessory Information

    Panasonic toner cartridge and drum unit. L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of a non-Panasonic toner cartridge and drum unit. Finding the Controls 1.3 Button descriptions Station keys L To use the one-touch dial feature (page 40, 41).

  • Page 9: Overview

    {HELP} L To print helpful information for quick reference (page 20). {FAX} L To switch to the fax mode (page 18, 39). {COPY} L To switch to the copy mode (page 18, 34). {SET} L To store a setting during programming. {SCAN} L To switch to the scan mode (page 18, 31).

  • Page 10: Toner Cartridge And Drum Unit

    L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of a non-Panasonic toner cartridge and drum unit. L Do not leave the toner cartridge out of the protection bag for a long time.
  • Page 11 Place the toner cartridge (1) into the drum unit (2). Firmly press down the toner cartridge to snap into position. Turn the two green levers (1) on the toner cartridge firmly. 1. Introduction and Installation Make sure that the triangles (1) match to install the toner cartridge correctly.
  • Page 12 “REPLACE DRUM” appears on the display, replace the toner cartridge and drum unit. L To ensure that the unit operates properly, we recommend the use of Panasonic toner cartridge (Model No. KX-FA87A/KX-FA87E/KX-FA85A/KX- FA85E) and drum unit (Model No. KX-FA86A/KX- FA86E).

  • Page 13: Document Tray

    1.6 Document tray Insert the document tray (1) into the slot (2) on the unit. 1. Introduction and Installation 1.7 Output tray Note: L Do not place the unit in an area where the output tray may be easily bumped into. As the default setting, printed paper is stacked on the output tray as follows.
  • Page 14 1. Introduction and Installation Pull the output tray extender (1) forward gently until it clicks into place, then press the centre part of the extender (2) to open. L Repeat from step 1 to install the upper output tray. Note: L The upper output tray can hold up to approximately 100 sheets of printed paper.

  • Page 15: Recording Paper

    1.8 Recording paper The paper input tray unit can hold: – Up to 250 sheets of 60 g/m to 75 g/m – Up to 230 sheets of 80 g/m paper. – Up to 200 sheets of 90 g/m paper. L Please refer to page 94 for information on recording paper.
  • Page 16 1. Introduction and Installation Insert the paper input tray into the unit. Note: L If the paper is not loaded correctly, re-adjust the paper guides, or the paper may jam. L If the paper input tray does not close, the plate in the paper input tray may be lifted.

  • Page 17: Preparation

    2 Preparation Connections and Setup 2.1 Connections Caution: L When you operate this product, the power outlet should be near the product and easily accessible. L Be sure to use the telephone line cord supplied with this unit. L Do not extend the telephone line cord. 1 Power cord L Connect to a power outlet (220–240 V, 50/60 Hz).

  • Page 18: Dialling Mode

    2. Preparation 2.2 Dialling mode Important: L Not available when “NEW ZEALAND” is selected in feature #114 on page 55. If you cannot dial (page 39), change this setting according to your telephone line service. {MENU} {SET} {MENU} i {#}{1}{2}{0} Press {1} or {2} to select the desired setting.

  • Page 19: Using The Auto Document Feeder

    Document Requirements 2.4 Setting the original 2.4.1 Using the scanner glass Open the document cover (1). Place the document FACE DOWN on the scanner glass (2), aligning the top left of the document with the corner to which the l mark points. Close the document cover.

  • Page 20: Help

    2. Preparation Maximum document size 216 mm Effective scanning area L Shaded area will be scanned. 4 mm 208 mm 216 mm Document weight L Single sheet: 45 g/m to 90 g/m L Multiple sheets: 60 g/m to 80 g/m Help 2.5 Help function The unit contains helpful information which can be...

  • Page 21: Adjusting Volume

    Volume 2.6 Adjusting volume Important: L Before adjusting volume, set the operation mode to fax mode. If the {FAX} light is OFF, turn it ON by pressing {FAX}. {FAX} {SET} {V}{^} Ringer volume While the unit is idle, press {V} or {^}. L If there are any documents in the document entrance, you cannot adjust the volume.

  • Page 22: Your Logo

    2. Preparation 2.8 Your logo You can program your logo (name, company name, etc.) so that it appears on the top of each page sent. {MENU} {SET} {<}{>} {MENU} i {#}{1}{0}{2} i {SET} Enter your logo, up to 30 characters (see page 69 for character entry).

  • Page 23: Configuring The Unit To Access The Lan

    2.10 Configuring the unit to access the LAN You can print documents, scan documents, receive faxes or send faxes using a computer on the LAN. To enable these features, you need to set the IP address, subnet mask, and default gateway for the unit. Important: L Consult your network administrator when setting the IP address, subnet mask, and default...

  • Page 24: Installing Multi-Function Station

    2. Preparation 2.11 Installing Multi-Function Station 2.11.1 Required computer environment Panasonic Multi-Function Station software enables the unit to carry out the following functions: – Printing on plain paper, transparencies, labels and envelopes – Scanning documents and converting an image into text with Readiris OCR software –...
  • Page 25 You need to add the printer driver for each unit, as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [Add Printer Driver]. Then follow the on-screen instructions. Note: L You cannot connect more than one unit to the same computer at the same time.

  • Page 26: Starting Multi-Function Station

    2. Preparation 2.12 Starting Multi-Function Station [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [Multi-Function Station] L Multi-Function Station will appear. [Scan] (page 33) L To scan and display the scanned images. L To scan and create an image file.

  • Page 27: Printer

    3 Printer Printer 3.1 Printing from Windows applications You can print a file created in a Windows application. For example, to print from WordPad, proceed as follows. Open the document you want to print. Select [Print...] from the [File] menu. L The [Print] dialogue box will appear.
  • Page 28 3. Printer 3.1.1 Using the manual input tray You can print not only on plain paper but also on special media (transparencies / labels / envelopes). The manual input tray is used only for printing with the computer and can hold one page at a time. When printing multiple pages, add a next page after the first page has been fed into the unit.
  • Page 29 To print on labels Use labels designed for laser printing. We recommend the following: ® Avery 5160/5161/5162/5163/5164/5165/5167/5168 ® XEROX LWH100/LWH110/LWH120/LWH130/LWH140 L Use the manual input tray to print labels. L Load label sheets one page at a time for printing, print-side down.
  • Page 30 3. Printer Waved Dog-eared Do not attempt to print on any of the following types of envelopes (these may cause damage to the unit): L Envelopes with clasps, snaps or tie strings L Envelopes with transparent windows L Envelopes that use encapsulated types of adhesive that do not require moistening but rely on pressure to seal them Clasp...

  • Page 31: Scanner

    4 Scanner Scanner 4.1 Scanning from the unit (Push Scan) You can easily scan the document by operating the operation panel on the unit. Select following scanning modes depending on the way to use the scanned image. – Viewing using Multi-Function Viewer (Viewer) –...
  • Page 32 4. Scanner L The e-mail software will automatically start and the scanned image will be attached to a new e- mail message. Note: L To select the default E-mail software, see page 26. L To stop scanning, see page 71. L You can save the images in JPEG or PDF formats.

  • Page 33: Scanning From A Computer (Pull Scan)

    4.2 Scanning from a computer (Pull Scan) Note: L When scanning a document, we recommend using the scanner glass rather than the auto document feeder for better results. L Do not open the document cover when scanning a document with the auto document feeder. 4.2.1 Using Multi-Function scan application By clicking an application icon, the selected application...

  • Page 34: Copier

    5. Copier 5 Copier Copy 5.1 Making a copy Illegal copies L It is unlawful to make copies of certain documents. Copying certain documents may be illegal in your country. Penalties of fines and/or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy in your country.

  • Page 35: More Copying Features

    5.1.2 Using the auto document feeder {COPY} If the {COPY} light is OFF, turn it ON by pressing {COPY}. Set the original (page 19). If necessary, change the resolution and contrast according to the type of document. L To select the resolution, see page 34. L To select the contrast, see page 34.
  • Page 36 5. Copier Example: 150% enlarged copy Using the scanner glass (1): Original document Using the auto document feeder: Original document Example: 70% reduced copy Using the scanner glass (1): Original document Using the auto document feeder: Original document 5.2.2 To copy 2-sided documents onto 1 page (Quick ID copy feature) (Scanner Enlarged copy glass only)
  • Page 37 Original document Page layout “8 in 1” “LANDSCAPE” “PORTRAIT” Note: L You can save the previous page layout setting (feature #467 on page 62). 5.2.3 To make a poster size copy (Poster feature) (Scanner glass only) You can make copies divided in to 4 (“2 × 2”) or 9 (“3 ×...
  • Page 38 5. Copier Original document Page layout “8 in 1” “PORTRAIT” “LANDSCAPE” Note: L You can save the previous page layout setting (feature #467 on page 62). 5.2.5 To collate multiple copies The unit can collate multiple copies in the same order as the original document pages.

  • Page 39: Fax

    6 Fax Sending Faxes 6.1 Sending a fax manually 6.1.1 Using the scanner glass By using the scanner glass, you can send a page from booklets or small size paper that cannot be sent with the auto document feeder. {FAX} {START} {REDIAL} {CONTRAST}...

  • Page 40: Storing Items For The One-Touch Dial Feature And Navigator Directory

    6. Fax Printing a sending report A sending report provides you with a printed record of transmission results. To print sending reports, make sure feature #401 is activated (page 58). For an explanation of error messages, see page 72. Printing a journal report A journal report provides you with a printed record of the 30 most recent faxes.

  • Page 41: Sending A Fax Using One-Touch Dial Feature And Navigator Directory

    L To program other items, repeat steps 2 to 3. {MENU} Note: L A hyphen or a space entered in a telephone number counts as 2 digits. 6.2.3 Editing a stored item {DIRECTORY} Press {V} or {^} repeatedly to display the desired item.

  • Page 42: Broadcast Transmission

    6. Fax Enter the fax number using one-touch dial or navigator directory. {START} 6.4 Broadcast transmission By storing one-touch dial and navigator directory items (page 40) into the broadcast memory, you can send the same document to multiple parties (up to 20). Your programmed items will remain in the broadcast memory, allowing frequent re-use.

  • Page 43: Sending The Same Document To Pre- Programmed Parties

    Press {V} or {^} repeatedly to display the desired broadcast memory (“<BROADCAST1>”, “<BROADCAST2>” or “<MANUAL BROAD>”). i {MENU} i {*} Press {V} or {^} repeatedly to display the desired item you want to add. i {SET} L To add other items, repeat this step (up to 20 items).

  • Page 44: Sending A Computer Document As A Fax Message From Your Computer

    6. Fax 6.5 Sending a computer document as a fax message from your computer You can access the fax function from a Windows application using Multi-Function Station. For example, to send a document created from WordPad, proceed as follows. Open the document you want to send. Select [Print...] from the [File] menu.

  • Page 45: Receiving A Fax Automatically - Auto Answer On

    How to receive phone calls and faxes You have to answer all calls manually. To receive a fax document, press {START}. 6.6.3 Use as a telephone and/or fax (TEL/FAX mode) Important: L Not available when “NEW ZEALAND” is selected in feature #114 on page 55.

  • Page 46: Receiving A Fax Manually - Auto Answer Off

    6. Fax 6.8 Receiving a fax manually – Auto answer OFF Important: L Use this mode with an extension telephone. 6.8.1 Activating TEL mode Make sure feature #404 is set to “TEL” beforehand (page 58). L If feature #114 is set to “NEW ZEALAND”, go to step 2.

  • Page 47: Using The Unit With An Answering Machine

    L To answer using the handset of the unit (if connected) or another telephone (3) connected to the same telephone line as this unit (4), lift the handset and talk to the other party. – See “1.1 Supplied accessories”, page 7 and “1.2 Accessory information”, page 8 if your unit includes a handset, or if an optional handset is available.

  • Page 48: Receive Polling (Retrieving A Fax Placed On Another Fax Machine)

    6. Fax L Regarding the remote access code for the answering machine, see the operating instructions of the answering machine. Receiving a voice message and fax document in one call The caller can leave a voice message and send a fax document during the same call.

  • Page 49: Receiving A Fax Into Your Computer

    2. Press {>} repeatedly to display “JUNK LIST DISP.”. i {SET} 3. Press {V} or {^} repeatedly to display the desired item. i {<} L To cancel erasing, press {STOP}, then press {MENU}. 4. {SET} i {MENU} 6.12 Receiving a fax into your computer You can receive a fax document on your computer.

  • Page 50: Caller Id

    7. Caller ID Caller ID 7 Caller ID 7.1 Caller ID service Important: This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service.

  • Page 51: Viewing And Calling Back Using Caller Information

    7.2 Viewing and calling back using caller information Important: L Calling back will not be possible if the caller information does not include a telephone number. L If the area code of the received telephone number is the same as yours, the area code may need to be deleted before calling back.

  • Page 52: Erasing Caller Information

    7. Caller ID 7.4 Erasing caller information 7.4.1 Erasing all caller information Press {MENU} repeatedly to display “CALLER SETUP”. i {SET} L “CALL LIST ERASE” will be displayed. {SET} L To cancel erasing, press {STOP}, then {MENU}. {SET} i {STOP} 7.4.2 Erasing specific caller information {CALLER ID} Press {V} or {^} repeatedly to display the desired...

  • Page 53: Distinctive Ring (Fax Ability/Duplex Ring) Service

    8 Distinctive Ring Distinctive Ring 8.1 Distinctive Ring (Fax Ability/Duplex ring) service Important: L Not available when “MALAYSIA” is selected in feature #114 on page 55. When a call is made to one of your phone numbers, the telephone company sends a ring pattern to your telephone line to indicate which number the call is intended for.

  • Page 54: Programmable Features

    9. Programmable Features 9 Programmable Features Features Summary 9.1 Programming {MENU} {SET} {MENU} Press {#} and the 3-digit code (page 55 to page 67). Press the desired selection to display the desired setting. L This step may be slightly different depending on the feature.

  • Page 55: Basic Features

    9.2 Basic features Feature/Code Setting the date and time {#}{1}{0}{1} Setting your logo {#}{1}{0}{2} Setting your fax number {#}{1}{0}{3} Setting the location where you use {#}{1}{1}{4} Setting the dialling mode {#}{1}{2}{0} Setting recall/flash time {#}{1}{2}{1} Changing the LCD display contrast {#}{1}{4}{5} Selection Enter the date and time using the dial keypad.
  • Page 56 9. Programmable Features Feature/Code Changing the password for feature programming via remote operation {#}{1}{5}{5} Setting the ringer pattern {#}{1}{6}{1} Changing the ring count in FAX ONLY mode {#}{2}{1}{0} Setting the Caller ID list to print automatically {#}{2}{1}{6} Setting the recording paper size in the paper input tray {#}{3}{8}{0} Setting the waiting time for...
  • Page 57 Feature/Code Setting the default operation mode timer {#}{4}{6}{4} Setting toner save feature {#}{4}{8}{2} Selection To set the timer before returning to the default operation mode (feature #463). {0} “OFF”: Deactivates this feature. {1} “30s”: 30 seconds {2} “1min” (default): 1 minute {3} “2min”: 2 minutes {4} “5min”: 5 minutes {0} “OFF”...

  • Page 58: Fax Features

    9. Programmable Features 9.3 Fax features Feature/Code Changing the TEL/FAX delayed ring count {#}{2}{1}{2} Printing a sending report {#}{4}{0}{1} Setting the journal report to print automatically {#}{4}{0}{2} Changing the receiving mode in the manual answer setting {#}{4}{0}{4} Sending documents overseas {#}{4}{1}{1} Selection If you use an extension telephone in TEL/FAX mode, select the desired number...
  • Page 59 Feature/Code Sending a fax at a specific time {#}{4}{1}{2} Setting the Error Correction Mode (ECM) {#}{4}{1}{3} Setting the connecting tone {#}{4}{1}{6} Activating the Distinctive Ring feature {#}{4}{3}{0} Selection This feature allows you to take advantage of low-cost calling hours offered by your telephone company.
  • Page 60 9. Programmable Features Feature/Code Setting the ring pattern for fax (Distinctive Ring feature) {#}{4}{3}{1} Setting auto reduction feature {#}{4}{3}{2} Changing the fax activation code {#}{4}{3}{4} Changing the silent fax recognition ring setting {#}{4}{3}{6} Setting the memory reception alert {#}{4}{3}{7} Selection {1} “A”...
  • Page 61 Feature/Code Setting friendly reception {#}{4}{3}{8} Setting the output tray to use for faxing {#}{4}{4}{1} Receiving a fax into the computer {#}{4}{4}{2} Setting the computer for PC fax reception {#}{4}{4}{3} Resetting fax features to their default settings {#}{4}{5}{9} Selection To receive a fax automatically when you answer a call and hear a fax calling tone (slow beep).

  • Page 62: Copy Features

    9. Programmable Features 9.4 Copy features Feature/Code Changing the default copy resolution {#}{4}{6}{1} Setting the output tray to use for copying {#}{4}{6}{6} Holding the previous page layout setting {#}{4}{6}{7} Holding the previous zoom (enlargement / reduction) setting {#}{4}{6}{8} Holding the previous collate setting {#}{4}{6}{9} Selection...

  • Page 63: Pc Print Features

    9.5 PC print features Feature/Code ® Setting the input tray in PCL {#}{7}{6}{0} Setting the output tray in PCL {#}{7}{6}{1} Setting the number of copies in PCL {#}{7}{6}{2} Setting the recording paper size in PCL {#}{7}{6}{3} Setting the image reduction feature in PCL {#}{7}{6}{4} Setting the recording paper...
  • Page 64 9. Programmable Features Feature/Code Setting the font pitch/point in {#}{7}{7}{0} Setting the symbol set in PCL {#}{7}{7}{1} Setting the line breaks in PCL {#}{7}{7}{2} Setting the waiting time for auto continue mode {#}{7}{7}{3} Changing the data timeout setting {#}{7}{7}{4} Selection To set the font pitch/point to be used in PCL printing.

  • Page 65: Scan Features

    9.6 Scan features Feature/Code Setting the scan mode for Push Scan {#}{4}{9}{3} Holding the previous scanning parameter for Push Scan {#}{4}{9}{4} SMTP setting for scan to e- mail (via e-mail server) (LAN connection only) Registering the scan to e-mail destinations (via e-mail server) (LAN connection only) L This feature can be...

  • Page 66: Lan Features

    9. Programmable Features 9.7 LAN features Feature/Code LAN setting with a DHCP server {#}{5}{0}{0} Setting the IP address for the LAN connection {#}{5}{0}{1} Setting the Subnet mask for the LAN connection {#}{5}{0}{2} Setting the default gateway for the LAN connection {#}{5}{0}{3} Setting the primary DNS server for the LAN...
  • Page 67 Feature/Code Setting HTTPD for the LAN connection {#}{5}{3}{4} Selection {0} “DISABLED”: Denies access to the web browser. {1} “ENABLED” (default): Allows access to the web browser. 9. Programmable Features...

  • Page 68: Network Features (Lan Connection Only)

    9. Programmable Features 9.8 Network features (LAN connection only) These features can be programmed only by using the web browser. Feature Setting the location [LAN FEATURE] where you use this unit SMTP setting for scan to [E-MAIL FEATURE] e-mail (via e-mail server) Setting the error notify [ERROR NOTIFY]...

  • Page 69: Character Entry

    10 Useful Information Useful Information 10.1 Character entry The dial keypad is used to enter characters and numbers. – Press {<} or {>} to move the cursor. – Press dial keys to enter characters and numbers. – Press {STOP} to erase the character or number highlighted by the cursor.

  • Page 70: Status Of The Unit

    10. Useful Information 10.2 Status of the unit 10.2.1 Using Remote Control You can easily operate the following functions from your computer. – Programming the features (page 55) – Storing, editing or erasing items in directories (page – Storing or erasing items for broadcast transmission (page 42) –...

  • Page 71: Cancelling The Operations

    For Windows XP Home: [Control Panel] i [Printers and Other Hardware] i [Printers and Faxes] For Windows Vista: [Control Panel] i [Printers] Select the unit’s name. Select [Properties] from the [File] or [Organize] menu. L The printer properties window will appear. L For Windows 2000, Windows XP and Windows Vista users, click [Printing Preferences...] on the [General] tab.

  • Page 72: Error Messages - Reports

    11. Help 11 Help Error Messages 11.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 40). Message COMMUNICATION ERROR DOCUMENT JAMMED ERROR-NOT YOUR UNIT JUNK FAX PROH.

  • Page 73: Error Messages - Display

    11.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. Display “CALL SERVICE” “CARRIAGE ERROR” “CHANGE DRUM” “CHECK DOCUMENT” “CHECK DRUM” “CHECK PICK UP INPUT TRAY #1” “CLOSE ADF COVER”...
  • Page 74 11. Help Display “OUT OF PAPER INPUT TRAY #1” “PAPER JAMMED” “OPEN TOP COVER” “PC FAIL OR BUSY” “PLEASE WAIT” “POLLING ERROR” “REDIAL TIME OUT” “REMOVE DOCUMENT” “REMOVE PAPER IN INPUT TRAY #2” “REPLACE DRUM CHANGE SUPPLIES” “RX MEMORY FULL” “TONER EMPTY”...

  • Page 75: When A Function Does Not Work

    Troubleshooting 11.3 When a function does not work 11.3.1 General Problem The unit does not work. The output tray becomes full quickly or the recording paper does not stack properly on the output tray. I cannot adjust volumes or display items stored in one- touch dial and navigator directory.

  • Page 76: Printing Problems

    “D:Drivers\Printer\2kXp\PCL” (where “D” is the drive letter of your CD- ROM drive) For more details, refer to: http://panasonic.co.jp/pcc/cs/en/telecom/mfp-faq.htm Cause & Solution L When scanning at a high resolution, a large amount of available memory is required. If your computer warns of insufficient memory, close other applications and try again.
  • Page 77 L The IP address of the unit may have changed. To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker]. L The IP address for the unit will be detected.
  • Page 78 11. Help Problem The other party complains that received documents are too dark and cannot be read. I cannot receive documents. I cannot receive documents automatically. The display shows “CONNECTING...”, but faxes are not received. The printing quality of the received documents is poor.
  • Page 79 Problem I cannot hear a dial tone. I cannot make calls. The unit does not ring. The other party complains they only hear a fax tone and cannot talk. The {REDIAL} or {PAUSE} button does not function properly. The receiving mode does not function properly.
  • Page 80 To detect the IP address, proceed as follows. [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [IP Address Checker]. L The IP address for the unit will be detected.

  • Page 81: Using An Answering Machine

    Problem The [Windows Security Alert] dialogue box appears and asks if you want to block [PCCMFLPD] and I cannot operate the following functions after installing the Microsoft Windows XP Service Pack 2. – PC printing – Scanning – Remote Control –...
  • Page 82 L The [Windows Firewall] dialogue box will appear. 3. Click the [Exceptions] tab. 4. Confirm that [Panasonic Trap Monitor Service] and [PCCMFLPD] are displayed and checked on the [Programs and Services] list. To confirm the security settings (For Windows Vista users) 1.

  • Page 83: Paper Jams

    12 Paper Jams Jams 12.1 Recording paper jam 12.1.1 When the recording paper has jammed inside of the unit The display will show the following. Caution: L Do not pull out the jammed paper forcibly before opening the top cover. L To prevent injuries, be careful not to put your hands under the top cover.
  • Page 84 12. Paper Jams Remove the jammed paper. Case 1: When the recording paper has jammed near the drum and toner unit: 1. Pull the paper input tray completely out. 2. Remove the jammed paper (1) carefully by pulling it upwards. Remove the jammed paper (1) carefully by pulling it toward you.
  • Page 85 Case 3: When the recording paper has jammed near the output tray: 1. Pull and hold the lever (1) to release the jammed paper. 2. Remove the jammed paper (1) carefully by pulling it upwards. 3. Close the top cover until locked. 12.1.2 When the recording paper is not fed into the unit properly The display will show the following.

  • Page 86: Document Jams (Auto Document Feeder)

    12. Paper Jams 12.1.3 When the recording paper in the manual input tray is not fed into the unit properly The display will show the following. Remove the recording paper. Re-insert the recording paper. Note: L If the error message is still displayed, check the recording paper specifications and re-install recording paper.
  • Page 87 When the document has jammed near the document exit: Press the ADF cover release button (1) and open the middle part (2) of the ADF cover. Remove the jammed document (3) carefully. Close the ADF cover. 12. Paper Jams...

  • Page 88: Cleaning

    13. Cleaning 13 Cleaning Cleaning 13.1 Cleaning the white plates and glass Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or –...
  • Page 89 Close the document cover (1). Re-connect the power cord. If the document cover comes off from the unit 1. Attach the hinges (1) to the document cover (2). L Make sure that the inserted direction is correct. Otherwise, the hinges cannot be inserted into the slots in step 3.
  • Page 90 13. Cleaning 13.1.2 Lower glass Disconnect the power cord. Lift the top cover release lever (1) and open the top cover (2). Important: L Close the manual input tray (3) before opening the top cover. Caution: The fuser unit (4) gets hot. Do not touch Note: L Do not touch the transfer roller (5).

  • Page 91: Cleaning The Document Feeder Rollers

    Close the top cover until locked. Caution: L To prevent injuries, be careful not to put your hands under the top cover. Re-connect the power cord. 13.2 Cleaning the document feeder rollers Clean the rollers when the document frequently misfeeds. Disconnect the power cord.
  • Page 92 13. Cleaning Clean the document feeder rollers (1) with a cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly. L Clean the rollers in the direction of the arrow to avoid the discharge brush (2) from being pulled. Close the ADF cover.

  • Page 93: General Information

    14 General Information Printed Repor ts 14.1 Reference lists and reports You can print out the following lists and reports for your reference. – “SETUP LIST” – “TEL NO. LIST” – “JOURNAL REPORT” – “BROADCAST LIST” – “PRINTER TEST” L If the test print has smudges, or blurred points or lines, clean the inside of the unit (page 88).
  • Page 94 14. General Information ■ Fax memory capacity: 10 MB in total Approx. 630 pages of memory reception (max. 255 pages per one reception) Approx. 150 pages of memory transmission (Based on the ITU-T No. 1 Test Chart in standard resolution, without using the Error Correction Mode.) ■...
  • Page 95 2.4 Adjusting volume Initial Programming 2.5 Dialing mode 2.6 Date and time. 2.7 Your logo.2.8 Your fax number 3. Copy / Copying 3.1 Using the unit as a copy machine. Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here.

  • Page 96: Information Of Copyrights And Licences

    14. General Information Copyrights 14.3 Information of copyrights and licences L This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style licence below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 97 14. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved.
  • Page 98 14. General Information Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc.
  • Page 99 L This product contains Net-SNMP software and is using it based on the following licence conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that...
  • Page 100 14. General Information ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 101 DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 102 14. General Information However, parts of the thttpd software are provided with the following copyright notices. Copyright 1995 by Jef Poskanzer <jef@acme.com>. Copyright 1998 by Jef Poskanzer <jef@acme.com>. Copyright 1999 by Jef Poskanzer <jef@acme.com>. Copyright 1995,2000 by Jef Poskanzer <jef@acme.com>. Copyright 1999,2000 by Jef Poskanzer <jef@acme.com>.
  • Page 103 15. Index 15.1 Index # #101 Date and time: 21 #102 Your logo: 22 #103 Your fax number: 22 #114 Location: 55 #120 Dialling mode: 18 #121 Recall/flash time: 55 #145 LCD display contrast: 55 #155 Change password: 56 #161 Ringer pattern: 56 #210 FAX ring count: 56 #212 TEL/FAX ring count: 58 #216 Automatic Caller ID list: 50...
  • Page 104 15. Index Contrast (Feature #145): 55 Error messages: 73 Distinctive Ring service (Feature #430): 53 DNS server #1 (Feature #504): 66 DNS server #2 (Feature #505): 66 Document size: 19 Drum life: 95 Drum unit: 10 E ECM selection (Feature #413): 59 Envelope: 29 Error messages: 72, 73 Extension telephone: 46...
  • Page 105 Scanner glass: 19, 34, 39 Scan parameter hold (Feature #494): 65 Sending faxes Broadcast: 43 From memory: 40 Manually: 39 Navigator directory: 41 One-touch dial: 41 Sending report (Feature #401): 40, 58 Set fax default (Feature #459): 61 Setup list: 93 Storing Broadcast: 42 Navigator directory: 40...
  • Page 106 Notes...
  • Page 107 Notes...
  • Page 108 PFQX2773ZB CM1007DY1107 (CD)

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