Revision History Refer to the table below for the updates made to the Aspire 4253/4253G service guide. Date Chapter Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw. The information in this guide is subject to change without notice.
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Computer output (text that represents information displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width. Example: [01] The server has been stopped User input (text that represents information entered by a computer user, such as command names, option letters, and words) are shown in constant width bold.
Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts...
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CHAPTER 1 Hardware Specifications Features ..........1-5 Operating System .
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LED 14.0”......... 1-34 LCD Inverter (not available with this model) .
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CHAPTER 3 Machine Maintenance Procedures Introduction ......... 3-5 General Information .
Single-channel DDR3 SDRAM, supports 2 DIMMS: Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules Display 14" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD Mercury-free, environment-friendly 16:9 aspect ratio...
Graphics Aspire 4253 ATI Radeon™ HD 6310 Graphics with 256 MB of dedicated system memory, supporting Unified Video Decoder 3 (UVD3), OpenCL™ 1.1, OpenGL High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft External resolution / refresh rates: VGA port up to 2560 x 1600: 60 Hz ®...
Special Keys and Controls Keyboard 86-/87-/91-key Acer FineTip keyboard with international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down I/O Ports 2-in-1 card reader (SD™, MMC)
Notebook Tour Figure 1-1. Top View Table 1-1. Top View Icon Acer Crystal Eye webcam Display screen Power button Keyboard Touchpad 1-10 Item Web camera for video communication. (only for certain models) Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by model).
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Table 1-1. Top View Icon Click buttons (left, and right) Microphone Power indicator Battery indicator HDD indicator Communication indicator Palmrest Speaker Hardware Specifications and Configurations Item The left and right buttons function like the left and right mouse buttons. Internal microphone for sound recording. Indicates the computer's power status.
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Figure 1-2. Closed Front View Table 1-2. Closed Front View Icon Microphone jack Headphone/speaker/li ne-out jack 1-12 Item Accepts inputs from external microphones. Connects to audio line-out devices (e.g., speakers, headphones). Hardware Specifications and Configurations Description...
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Figure 1-3. Rear View Table 1-3. Rear View Icon Item Description Battery bay Houses the computer's battery pack. 1-13 Hardware Specifications and Configurations...
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Figure 1-4. Left View Table 1-4. Left View Icon Kensington lock slot DC-in jack Ventilation slots External display (VGA) port Ethernet (RJ-45) port HDMI port USB 2.0 port 1-14 Item Connects to a Kensington-compatible computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer.
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Figure 1-5. Right View Table 1-5. Right View Icon USB 2.0 ports Optical drive Optical disk access indicator Optical drive eject button Hardware Specifications and Configurations 3 4 5 Item Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Internal optical drive;...
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Figure 1-6. Base View Table 1-6. Base View Icon Battery bay Battery lock Ventilation slots Battery release latch 1-16 Item Houses the computer's battery pack. Locks the battery in position. Enable the computer to stay cool, even after prolonged use. Releases the battery for removal.
Touchpad Basics Figure 1-7. Touchpad Move your finger across the Touchpad (1) to move the cursor. Press the left (2) and right (3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.
Using the Keyboard The computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Figure 1-8. Keyboard Lock Keys Lock Keys The keyboard has three lock keys which can be toggled on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.
Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. Figure 1-9. Keyboard Hotkeys To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hockey combination.
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Hot key Icon <Fn> + < > <Fn> + < > <Fn> + <Home> <Fn> + <Pg Up> <Fn> + <Pg Dn> <Fn> + <End> Hardware Specifications and Configurations Function Volume up Volume down Play/Pause Stop Previous Next Description Increases the sound volume. Decreases the sound volume.
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System Block Diagram Figure 1-10. System Block Diagram 1-22 Hardware Specifications and Configurations...
Specification Tables Computer specifications Item Dimensions Length Width Height (front to rear) Weight (equipped with optical drive, flash drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating...
CPU Fan True Value Table) Temperature (°C) Fan on = 45C; Fan Off = 42C Fan on = 50C; Fan Off = 48C Fan on = 58C; Fan Off = 56C Fan on = 63C; Fan Off = 61C Fan on = 82C; Fan Off = 80C Fan on = 92C;...
Specification Atheros 8151 RJ45 JRJ45 at the left side Supports 10/100/1000 Specification New Acer TM7T flat keyboard 105-US/106-UK key Plug USB keyboard to the USB port directly: Yes Phantom key auto detect Overlay numeric keypad Support independent pgdn/pgup/pgup/home/end keys Support reverse T cursor keys...
Hard Disk Drive (AVL components) Item Vendor & Hitachi Model Name HTS545016B9A300, HTS545016B9SA00, Seagate ST9160314AS, ST9160314ASG, ST9160301AS Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer 3.0, 3.0, 1.175, 1.175, rate (Gbits / sec, max) Media data transfer...
Hard Disk Drive (AVL components) (Continued) Item Vendor & Hitachi Model Name HTS545040B9A300/H TS545040B9SA00, Seagate ST9400326AS Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer 3.0, 3.0, 1.175, 1.175 rate (Gbits / sec, max) Media data transfer...
Hard Disk Drive (AVL components) (Continued) Item Vendor & Toshiba Model Name MK7559GSXP WD7500BPVT Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Gbits / sec, max) Media data transfer rate (Mbytes/sec max)
Super-Multi Drive (Continued) Item Vendor & Pioneer DVR-TD10RS Model name Performance With CD Specification Diskette Transfer rate Sustained: (KB/sec) - CD-ROM inside - CD-ROM outside Buffer Memory Interface Applicable disc KODAK PhotoCD Single and format Multi-session CD Extra (CDPLUS) Video CD CD text data (Read/Write) CD-R discs (Read/Write) CD-RW discs (Read/Write)
LED 14.0” Item Vendor & Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree)
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Bluetooth Module Item Controller Feature Controller Features Controller Features Controller Features 1-36 Specifications AR3011 Single-chip Bluetooth v2.1/3.0 + EDR integrated solution USB 2.0 full-speed device interface with support for Device Firmware Upgrade (DFU) SPI interface supports external serial flash devices Two on-chip 1.2V linear voltage regulators Integrated 32-bit CPU with 32KB data RAM and 256KB program RAM...
Camera Item Vendor & Chicony 1.3 MB Model CNFA130, CNF9157 Type CMOS image sensor with SXGA Mini Card Item Number supported Features 3G Card (not available in this model) Item Features Hardware Specifications and Configurations Specification Suyin 1.3MB HF1316, HF1315 CMOS image sensor S5K6A1GX03 Specification...
Audio Codec and Amplifier Item Audio Controller Conexant 20584 Features 24-bit, 2 pairs of independent DACs and 3 pairs of independent ADCs ProCoustic headphone driver delivers 50 mW into 32 ohm load with no pop, eliminating the need for an external amplifier and DC-blocking capacitors Integrated 5 V to 3.3 V low-dropout voltage regulator for improved audio performance, eliminating need for external regulator or power transistor.
USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current HDMI Port Item Compliance level Data throughput Number of HDMI port(s) Location AC Adapter Item Input rating Maximum input AC current Inrush current Efficiency 1-40 Specification Universal Serial Bus 2.0 1 left side, 2 right side 1.05V...
System Power Management Item Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Card Reader Item Chipset Package Maximum supported size Features Hardware Specifications and Configurations Specification Al devices in the system are turned off completely. OS initiated shutdown.
System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state Back up state Arcade module state Finger print module state System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 *ExpressCard controller can use DMA 1, 2, or 5.
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System Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: Express Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises.
1600 MHz Hitachi HTS545016B9A300 100513PBPB04ECCYXROL TSSTcorp CDDVDW TS-L633F V1.04 ATI VERO12.036.000.003.039043 123456789 Acer 20D4DD9869FEDF11802C60EB698FC1A8 Description CPU (central processing unit) type and speed of system Speed of the CPU Model name of HDD (hard disk drive) installed on primary IDE master...
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Table 2-1. BIOS Information (Continued) Parameter VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID System Utilities Description VGA (video graphics array) firmware version of system Serial number of unit Asset tag number of system Product name of the system Manufacturer of system Universally Unique Identifier...
Main The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. System Time System Date Total Memory Video Memory Graphic Mode Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Figure 2-2.
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Table 2-2. BIOS Main (Continued) Parameter F12 Boot Menu Option to use boot menu during POST D2D Recovery Option to use D2D Recovery function SATA Mode Option to set SATA controller mode System Utilities Description Format/Option Option: Enabled or Disabled Option: Enabled or Disabled Option: AHCI or IDE...
Security The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Supervisor Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Password Set HDD Password Power on Password Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3.
NOTE: NOTE: When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Setting a Password Perform the following to set user or supervisor passwords: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press Enter.
2. Type current password in Enter Current Password field and press Enter. 3. Press Enter twice without Password fields. Computer will set Supervisor Password parameter to Clear. 4. Press F10 to save changes and exit the BIOS Setup Utility. Changing a Password 1.
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Figure 2-8. Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-9). Figure 2-9. Setup Warning: Passwords Do Not Match System Utilities 2-11...
Boot The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use ↑ and ↓ keys to select a device and press F5 or F6 to change the value. Boot priority order: 1.
Exit The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Figure 2-11. Table 2-4.
BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used.
DOS Flash Utility Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Boot priority order: 1.
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Figure 2-13. DOS Flash Process 5. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-14). Plug in the AC power to continue.
WinFlash Utility Perform the following to use the WinFlash Utility: 1. Double-click WinFlash executable. 2. Click OK to begin update. A progress screen is shown. (Figure 2-15) Figure 2-15. InsydeFlash 2-17 System Utilities...
Clearing BIOS Passwords CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure or flashing the BIOS. See Crisis Disk This section provides details about removing HDD/BIOS passwords. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOC password is incorrectly entered three times, an error is generated.
Removing BIOS Passwords (Hardware method) To clear User or Supervisor passwords, remove lower cover and use a metal instrument to short the CMOS jumper. Figure 2-18. CMOS Jumper Table 2-5. CMOS Jumper Item (Software method) If wrong supervisor password is entered three times, the message System will halt! is displayed on screen.
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If user is unable to obtain correct password then it must be removed. There are two methods to do this. Method 1: If BIOS menu item Power on Password is set to Enabled, then Crisis Recovery disc must be used. Method 2: If BIOS menu item Power on Password is set to Disabled.
Miscellaneous Tools Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending information to the operating system (Windows, etc.).
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Press 1 to modify the asset tag key. Figure 2-22. Asset Tag Menu Item Press 2 to modify the product number key. Figure 2-23. Product Name Menu Item 2-22 System Utilities...
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Press 3 to modify serial number key. Figure 2-24. Serial Number Menu Item Press 4 to modify the 1394 GUID number key. Figure 2-25. 1394 GUID Number Menu Item Press 0 to exit. System Utilities 2-23...
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At the command prompt, type VEEPROM to write any changes in the data to the EEPROM. Figure 2-26. VEEPROM Command Prompt NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective. 2-24 System Utilities...
Using the LAN MAC EEPROM Utility Perform the following steps to write MAC (Media Access Control) information to EEPROM: Use theP.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode. 1. Use a text editor (Ex: Notepad) to open the MAC.CFG file. See the MAC.CFG contents in Figure 2-27 Figure 2-27.
Crisis Disk Recovery 1. Plug in the USB flash disk. 2. Select the Fast Format option and click Start. Then click Next. Figure 2-28. USB Flash Crisis Disk 3. Click Format and then Exit to complete the operation. Figure 2-29. USB Flash Crisis Disk 2-26 System Utilities...
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4. Copy the BIOS HM40X64.bin file to the USB flash disk root directory. NOTE: NOTE: Do not place any other *.fd files to the USB flash disk root directory. 5. Plug in the USB Flash Disk without AC plug. 6. Press Fn + Esc keys and hold them down, then plug in AC power. The power button flashes orange.
Maintenance Flowchart The flowchart in Figure 3-1 shows a graphic representation of the module removal and installation sequences. It shows information on what components may need to be removed and installed during servicing. SD Dummy Card Bluetooth Module Board HDD Module Figure 3-1.
Getting Started Flowchart Figure 3-1 identifies sections for the removal and install sequence. Follow the order of the sequence to avoid damage to any of the hardware components. Do the following prior to starting any maintenance procedures: 1. Remove power (A) from the system and peripherals. 2.
Battery Pack Removal 1. Put computer on flat surface, battery side up. 2. Push battery lock/unlock latch (A) to unlock position (Figure 3-3). 3. Push and hold battery release latch (B) to release position (Figure 3-3). 4. Lift battery pack (C) from battery bay (Figure 3-3). Figure 3-3.
Keyboard Removal Prerequisite: Battery Pack Removal 1. Release seven (7) latches from the keyboard (Figure 3-5). Figure 3-5. Keyboard Latches 2. Turn the keyboard over so that the keys are face down on the palm rest (C) (Figure 3-6). 3. Disconnect keyboard FPC (A) from mainboard connector (B) (Figure 3-6). Figure 3-6.
CAUTION: Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while mainboard connector is locked. Keyboard Installation 1. Put the keyboard face down on the palm rest (C). Refer to 2. Connect keyboard FPC (A) to mainboard connector (B). Refer to 3.
Grasp the lower cover by the ODD bay (A) and the fan duct (B) and lift the lower cover from the Figure 3-10). upper cover ( Figure 3-10. Lower Cover Removal Lower Cover Installation Align and lower cover onto the device Install and secure twenty three (23) screws to lower cover.
3. Disconnect DIMM out of mainboard connector (B). Refer to Figure 3-12. 4. Repeat steps 2 and 3 for remaining modules. DIMM Module Installation 1. Connect DIMM into mainboard connector (B). Refer to Figure 3-12. 2. Push down on DIMM until module clips (A) lock in position. Refer to Figure 3-12.
4. Remove one (1) screw (C) from mainboard. Refer to Figure 3-13. 5. Remove module from mainboard connector (D). Refer to Figure 3-13. WLAN Module Installation 1. Put module into mainboard connector (D). Refer to Figure 3-13. 2. Install and secure one (1) screw (C) to mainboard. Refer to Figure 3-13.
USB Module Removal Prerequisite: Lower Cover Removal 1. Find USB module (F) on lower cover as shown on 2. Disconnect USB module FFC (A) from USB module connector (B) (Figure 3-15). 3. Disconnect and remove USB module FFC (A) from mainboard connector (C) (Figure 3-15).
RTC Battery Removal Prerequisite: Lower Cover Removal 1. Find RTC battery (B) on mainboard as shown on 2. Using plastic tweezers, push the RTC battery through the gap in the mainboard connector (A) to release the battery (Figure 3-16). Figure 3-16. RTC Battery IMPORTANT: Follow local regulations for battery (Figure 3-16) disposal.
Bluetooth Module Removal Prerequisite: Lower Cover Removal 1. Find Bluetooth module (E) on upper cover. Refer to 2. Disconnect Bluetooth cable (C) from mainboard connector (Figure 3-17). 3. Release the Bluetooth board (A) from the board guide (B) (Figure 3-17). Figure 3-17.
5. Disconnect Bluetooth cable (A) from Bluetooth module connector (B) (Figure 3-19). Figure 3-19. Bluetooth Module Bluetooth Module Installation 1. Connect Bluetooth cable (B) to Bluetooth module (A) (Figure 3-19). 2. Install and secure Bluetooth module (A) to upper cover. 3.
7. Remove thermal module from mainboard as shown in Figure 3-21. Figure 3-21. Thermal Module Thermal Module Installation IMPORTANT: Apply approved thermal grease and ensure all heat pads are in position before replacing CAUTION: Use caution when applying thermal grease. Thermal grease may cause damage to the mainboard.
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Size Quantity Screw Type M2.5*3.0 Ni 3-26 Machine Maintenance Procedures...
Figure 3-26. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 3-26. Remove the Circuit board and follow local regulations for disposal. Mainboard Installation 1. Put mainboard onto upper cover 2. Install and secure one (1) screw (E) to mainboard 3.
CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. LCD Module Installation 1. Align LCD hinges with the hinge guides on the upper cover. 2. Install and secure four (4) screws (A). Refer to 3.
LCD Bezel Removal Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Remove two (2) screws (A) from the LCD module (Figure 3-31). Figure 3-31. LCD Bezel 2. Lift the bottom of the bezel up releasing it from the latches (Figure 3-32). Figure 3-32.
3. Continue along the sides of the bezel until all the latches have been released (Figure 3-33). Figure 3-33. LCD Bezel 4. Lift the bezel from LCD module. LCD Bezel Installation 1. Put LCD bezel on the LCD module. Refer to Figure 3-31.
Camera Module Removal Prerequisite: LCD Bezel Removal 1. Find the camera module (A) in the LCD module (Figure 3-34). Figure 3-34. Camera Module Location 2. Disconnect the camera cable (A) from connector (B) (Figure 3-35). NOTE: NOTE: Use care not to damage the cable. Figure 3-35.
Camera Module Installation 1. Put camera module on the LCD module. Refer to 2. Connect the camera cable (A) to connector (B). Refer to 3. Install LCD bezel. 3-38 Figure 3-34. Figure 3-35. Machine Maintenance Procedures...
LCD Panel Installation 1. Put LCD panel on the LCD cover. Refer to Figure 3-36. 2. Put LVDS cable (C) in the cable guides. Refer to Figure 3-37. 3. Install and secure six (6) screws (A) to the LCD panel. Refer to Figure 3-36.
LVDS Cable Removal Prerequisite: LCD Panel Removal Remove LVDS cable (A) from the adhesive on the rear of the LCD panel (Figure 3-39). Figure 3-39. LVDS Cable 2. Remove the yellow tape (B) securing the LVDS cable to the LCD panel connector (Figure 3-40).
3. Starting from the top, remove the clear mylar tape (C) and disconnect the LVDS cable from the LCD panel connector (D) Figure 3-41. LVDS Cable LVDS Cable Installation 1. Put LVDS cable into the LCD panel connector (D) and secure clear mylar tape (Figure 3-41).
WLAN Antenna Removal Prerequisite: LCD Panel Removal 1. Remove black (A) and white (B) WLAN antennas. Figure 3-42. WLAN Antenna 2. Remove antenna cables from cable guides. WLAN Antenna Installation 1. Put antenna cables into cable guides. Refer to 2. Put black (A) and white (B) antennas onto LCD cover. Refer to 3.
NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.
Power On Issues If the system does not power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. Makes sure the power cable is properly connected to the computer and the electrical outlet. 2.
No Display Issues If the Display does not work, perform the following: Replace LCD panel/ LCD cable Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following: 1. Make sure that internal display is selected. Switching between internal and external by pressing Fn+F5.
4. Connect the power and reboot the computer. 5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5. 6. If the POST or video appears on the external display only, refer to 7.
Keyboard Failure If the Keyboard fails, perform the following: START Keyboard FPC well connected? Keyboard OK? Replace M/B Figure 4-4. Keyboard Failure Connect it well Replace keyboard Troubleshooting...
Internal Speaker Failure If internal Speakers fail, perform the following: Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. Boot the computer. 2. Navigate to Start Control Panel Manager. Check the Device Manager to determine that: The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts...
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NOTE: NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers. 8. Remove any recently installed hardware or software. 9.
Microphone Failure If internal or external Microphones fail, perform the following: Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start and Sound Sound and select the Recording tab. 2. Right click on the Recording tab and select Show Disabled Devices (clear by default).
USB Failure If the USB fails, perform the following: Check USB/B to M/B cable Check USB/B Swap M/B Figure 4-8. USB Failure Troubleshooting Start Re-assemble the USB/B cable to M/B Swap USB/B and USB cable 4-13...
Other Functions Failure 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. 4-14 Troubleshooting...
Remove power from the computer. 2. Visually check components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Table 4-2. POST Code Range Phase PostBDS InsydeH2ODDT™...
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Table 4-3. SEC Phase POST Code Table Functionality Name (Include\ PostCode.h) SEC_GO_TO_SECSTARTUP SEC_GO_TO_PEICORE * 3rd party relate functions – Platform dependence. Table 4-4. PEI Phase POST Code Table Functionality Name (Include\ PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT* PEI_CPU_HT_RESET* PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING* PEI_TPM_INIT PEI_SMBUS_INIT PEI_PROGRAM_CLOCK_GEN...
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Table 4-4. (Continued)PEI Phase POST Code Table Functionality Name (Include\ PostCode.h) PEI_RECOVERY_START_FLASH PEI_ENTER_DXEIPL PEI_FINDING_DXE_CORE PEI_GO_TO_DXE_CORE * 3rd party relate functions – Platform dependence. Table 4-5. DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) DXE_TCGDXE* DXE_SB_SPI_INIT* DXE_CF9_RESET* DXE_SB_SERIAL_GPIO_INIT* DXE_SMMACCESS* DXE_SIO_INIT* DXE_LEGACY_REGION* DXE_SB_INIT* DXE_IDENTIFY_FLASH_DEVICE*...
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Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) DXE_RELOCATE_SMBASE DXE_FIRST_SMI DXE_VTD_INIT* DXE_BEFORE_CSM16_INIT DXE_AFTER_CSM16_INIT DXE_LOAD_ACPI_TABLE DXE_SB_DISPATCH* DXE_SB_IOTRAP_INIT* DXE_SUBCLASS_DRIVER* DXE_PPM_INIT* DXE_HECIDRV_INIT* * 3rd party relate functions – Platform dependence. Table 4-6. BDS Phase POST Code Table Functionality Name (Include\ PostCode.h) BDS_ENTER_BDS BDS_INSTALL_HOTKEY...
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Table 4-6. (Continued)BDS Phase POST Code Table Functionality Name (Include\ PostCode.h) BDS_START_IDE_CONTROLLER BDS_START_SATA_CONTROLLER BDS_START_ISA_ACPI_CONTROLLER BDS_START_ISA_BUS BDS_START_ISA_FDD BDS_START_ISA_SEIRAL BDS_START_IDE_BUS BDS_START_AHCI_BUS BDS_CONNECT_LEGACY_ROM BDS_ENUMERATE_ALL_BOOT_OPTION BDS_END_OF_BOOT_SELECTION BDS_ENTER_SETUP BDS_ENTER_BOOT_MANAGER BDS_BOOT_DEVICE_SELECT BDS_EFI64_SHADOW_ALL_LEGACY_RO M BDS_ACPI_S3SAVE BDS_READY_TO_BOOT_EVENT BDS_GO_LEGACY_BOOT BDS_GO_UEFI_BOOT BDS_LEGACY16_PREPARE_TO_BOOT BDS_EXIT_BOOT_SERVICES* BDS_LEGACY_BOOT_EVENT BDS_ENTER_LEGACY_16_BOOT BDS_RECOVERY_START_FLASH * 3rd party relate functions – Platform dependence. 4-20 Post Phase...
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Table 4-9. SMM Functions POST Code Table Functionality Name (Include\ PostCode.h) SMM_IDENTIFY_FLASH_DEVICE SMM SMM_SMM_PLATFORM_INIT SMM_ACPI_ENABLE_START SMM_ACPI_ENABLE_END SMM_S1_SLEEP_CALLBACK SMM_S3_SLEEP_CALLBACK SMM_S4_SLEEP_CALLBACK SMM_S5_SLEEP_CALLBACK SMM_ACPI_DISABLE_START SMM_ACPI_DISABLE_END Table 4-10. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode.h) Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger...
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CHAPTER Jumper and Connector Locations...
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Mainboard Jumper and Connector Locations ....5-3 Clearing Password Check and BIOS Recovery ....5-5 Clearing Password Check .
This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Aspire 4253/4253G. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for enabling BIOS Recovery.
Clear CMOS Jumper Figure 5-3. CMOS Jumper Table 5-3. CMOS Jumper Item BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization.
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Steps for BIOS Recovery from USB Storage NOTE: NOTE: Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is created by executing the Crisis Disk program on another system with Windows 7 OS. To Create a Crisis USB key, perform the following: 1.
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Exploded Diagrams ........6-4 FRU List ..........6-7 Screw List .
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FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire 4253/4253G. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE:...
Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D Battery SANYO AS10D Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON new IC BQ8055 FRU (Field Replaceable Unit) List Description Acer Part No. AP.06501.026 AP.06503.024 AP.0650A.012 AP.06501.033 AP.06503.029 AP.0650A.017 BT.00603.111...
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POWER CORD US 3PIN ROHS PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 PWR CORD V50CB3T3012180QD TW-110V,3P POWER CORD(SWI)1.8M 3PBLACK FZ010008-011 POWER CORD(IT) 1.8M 3PBLACK FZ010008-008 Description FRU (Field Replaceable Unit) List Acer Part No. NI.23600.077 NI.23600.073 NI.23600.072 NI.23600.066 BH.21100.007 BH.21100.010 BH.21100.012 BH.21100.011 55.R6Z07.001 27.TATV7.001...
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UPPER CASE W/ SPK,TP, TP FFC - BROWN UPPER CASE W/ SPK,TP, TP FFC - RED LOWER CASE HINGE SUPPORT BRACKET FOR UPPER CASE DUMMY CARD CPU SUPPORT BRACKET FRU (Field Replaceable Unit) List Description Acer Part No. 27.T48V7.001 27.TATV7.001 27.S0607.001 27.A03V7.006 50.TVM07.002 50.PSR07.001 50.R6Z07.001 60.R6Z07.001 60.R6Z07.002...
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ODD BEZEL - SUPER MULTI ODD BRACKET HDD/HARD DISK DRIVE HDD SEAGATE 2.5" 5400rpm 160GB ST9160314AS,9HH13C-189, Seagate(new pcb) SATA 8MB LF F/W:0001SDM1 6-10 Description FRU (Field Replaceable Unit) List Acer Part No. 6M.RDX07.001 KU.00801.040 KU.0080D.055 KU.0080F.014 KU.0080E.027 KU.00805.049 KU.0080D.057 KU.00807.064 KU.00801.040...
Thailand 1G32Mncc AS4253-E35 Thailand 1G32Mncc AS4253-E35 Indonesia 1G32Mnkk AS4253-E35 Indonesia 1G32Mnkk AS4253-E35 Indonesia 1G32Mnkk Model Definition and Configuration Country Acer Part No LX.RDU08.001 LX.RDU0C.004 LX.RDU0C.005 LX.RDU0C.006 LX.RDU0C.007 LX.RDT08.002 LX.RDT08.003 LX.RDT0C.006 Description AS4253-E351G32Mncc EM W7ST32EMASID1 MC UMACcc_3 1*1G/320/6L2.2/2R/CB_bgn_1. 3C_GEc_ID21 AS4253-E351G32Mncc LINPUSAID1 UMACcc_3 1*1G/320/6L2.2/2R/CB_bgn_1.
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AS4253-E35 Thailand 1G32Mnrr AS4253-E35 ACLA-Spanish 2G25Mnkk AS4253-E35 CHINA China 2G32Mncc AS4253-E35 CHINA China 2G32Mncc AS4253-E35 Indonesia 2G32Mncc Country Acer Part No LX.RDT0C.008 LX.RDT0C.009 LX.RDT0C.010 LX.RDV0C.004 LX.RDV0C.005 LX.RDV0C.006 LX.RDT0C.001 LX.RDU01.001 LX.RDU0C.008 LX.RDU01.002 Description AS4253-E351G32Mnkk LINPUSATH4 UMACkk_3 1*1G/320/BT/6L2.2/2R/CB_bgn _1.3C_GEk_ES61 AS4253-E351G32Mnkk LINPUSATH3 UMACkk_3 1*1G/320/BT/6L2.2/2R/CB_bgn...
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2G32Mnkk AS4253-E35 Malaysia 2G32Mnkk AS4253-E35 CHINA China 2G32Mnrr AS4253-E35 Malaysia 2G32Mnrr AS4253-E35 Thailand 2G50Mncc Model Definition and Configuration Country Acer Part No LX.RDU0C.009 LX.RDT01.001 LX.RDT08.001 LX.RDT01.002 LX.RDT0C.011 LX.RDT01.003 LX.RDT0C.012 LX.RDV01.001 LX.RDV0C.007 LX.RDU08.002 Description AS4253-E352G32Mncc LINPUSAMY1 UMACcc_3 1*2G/320/BT/6L2.2/2R/CB_bgn _1.3C_GEc_EN11 AS4253-E352G32Mnkk EM...
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AS4253-E35 CHINA China 2G50Mnkk AS4253-E35 Thailand 2G50Mnkk AS4253-E35 Thailand 2G50Mnkk AS4253-E35 Thailand 2G50Mnkk AS4253-E35 Thailand 2G50Mnkk Country Acer Part No LX.RDU08.003 LX.RDU08.004 LX.RDU0C.001 LX.RDU0C.002 LX.RDU0C.003 LX.RDT0C.013 LX.RDT08.004 LX.RDT08.005 LX.RDT08.006 LX.RDT0C.003 Description AS4253-E352G50Mncc EM W7ST32EMASTH3 MC UMACcc_3 1*2G/500_L/BT/6L2.2/2R/CB_b gn_1.3C_GEc_ES61 AS4253-E352G50Mncc EM...
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AS4253-E35 Thailand 2G50Mnrr AS4253-E35 Thailand 2G50Mnrr AS4253-E35 Thailand 2G50Mnrr AS4253-E35 Thailand 2G50Mnrr AS4253-E35 ACLA-Spanish 3G32Mnkk Model Definition and Configuration Country Acer Part No LX.RDT0C.004 LX.RDT0C.005 LX.RDV0C.008 LX.RDV08.001 LX.RDV08.002 LX.RDV08.003 LX.RDV0C.001 LX.RDV0C.002 LX.RDV0C.003 LX.RDT02.001 Description AS4253-E352G50Mnkk LINPUSATH1 UMACkk_3 1*2G/500_L/BT/6L2.2/2R/CB_b gn_1.3C_GEk_TH51 AS4253-E352G50Mnkk LINPUSATH4 UMACkk_3 1*2G/500_L/BT/6L2.2/2R/CB_b...
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Thailand 1G32Mnkk AS4253-E35 Thailand 1G32Mnkk AS4253-E35 Thailand 1G32Mnkk AS4253-E35 Thailand 1G32Mnrr AS4253-E35 Thailand 1G32Mnrr AS4253-E35 Thailand 1G32Mnrr Country Acer Part No LX.RDT0C.002 LX.RDT0C.007 Acer Part No LX.RDU08.001 AMDE350B LX.RDU0C.004 AMDE350B LX.RDU0C.005 AMDE350B LX.RDU0C.006 AMDE350B LX.RDU0C.007 AMDE350B LX.RDT08.002 AMDE350B LX.RDT08.003 AMDE350B LX.RDT0C.006...
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2G50Mncc AS4253-E35 Thailand 2G50Mncc AS4253-E35 Thailand 2G50Mncc AS4253-E35 Thailand 2G50Mncc AS4253-E35 Thailand 2G50Mncc AS4253-E35 China 2G50Mnkk Model Definition and Configuration Acer Part No LX.RDT0C.001 AMDE350B LX.RDU01.001 AMDE350B LX.RDU0C.008 AMDE350B LX.RDU01.002 AMDE350B LX.RDU0C.009 AMDE350B LX.RDT01.001 AMDE350B LX.RDT08.001 AMDE350B LX.RDT01.002 AMDE350B LX.RDT0C.011 AMDE350B LX.RDT01.003...
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3G32Mnkk AS4253-E35 ACLA-Spanish 3G32Mnkk AS4253-E35 ACLA-Spanish 4G50Mnkk Table 1-3. VGA Chip, VRAM 1 Model Country AS4253-E35 Indonesia 1G32Mncc AS4253-E35 Indonesia 1G32Mncc Acer Part No LX.RDT08.004 AMDE350B LX.RDT08.005 AMDE350B LX.RDT08.006 AMDE350B LX.RDT0C.003 AMDE350B LX.RDT0C.004 AMDE350B LX.RDT0C.005 AMDE350B LX.RDV0C.008 AMDE350B LX.RDV08.001 AMDE350B LX.RDV08.002...
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2G32Mncc AS4253-E35 Indonesia 2G32Mncc AS4253-E35 Malaysia 2G32Mncc AS4253-E35 ACLA-Spanish 2G32Mnkk AS4253-E35 ACLA-Spanish 2G32Mnkk AS4253-E35 China 2G32Mnkk Model Definition and Configuration Acer Part No VGA Chip LX.RDU0C.005 LX.RDU0C.006 LX.RDU0C.007 LX.RDT08.002 LX.RDT08.003 LX.RDT0C.006 LX.RDT0C.008 LX.RDT0C.009 LX.RDT0C.010 LX.RDV0C.004 LX.RDV0C.005 LX.RDV0C.006 LX.RDT0C.001 LX.RDU01.001 LX.RDU0C.008 LX.RDU01.002...
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Indonesia 1G32Mnkk AS4253-E35 Indonesia 1G32Mnkk AS4253-E35 Indonesia 1G32Mnkk AS4253-E35 Thailand 1G32Mnkk AS4253-E35 Thailand 1G32Mnkk Model Definition and Configuration Acer Part No VGA Chip LX.RDV08.002 LX.RDV08.003 LX.RDV0C.001 LX.RDV0C.002 LX.RDV0C.003 LX.RDT02.001 LX.RDT0C.002 LX.RDT0C.007 Acer Part No Memory 1 LX.RDU08.001 SO1GBIII10 LX.RDU0C.004 SO1GBIII10 LX.RDU0C.005...
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Malaysia 2G32Mnkk AS4253-E35 China 2G32Mnrr AS4253-E35 Malaysia 2G32Mnrr AS4253-E35 Thailand 2G50Mncc AS4253-E35 Thailand 2G50Mncc AS4253-E35 Thailand 2G50Mncc 7-12 Acer Part No Memory 1 LX.RDT0C.010 SO1GBIII10 LX.RDV0C.004 SO1GBIII10 LX.RDV0C.005 SO1GBIII10 LX.RDV0C.006 SO1GBIII10 LX.RDT0C.001 SO2GBIII10 LX.RDU01.001 SO2GBIII10 LX.RDU0C.008 SO2GBIII10 LX.RDU01.002 SO2GBIII10 LX.RDU0C.009 SO2GBIII10 LX.RDT01.001...
Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 4253/4253G.
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.