Acer AcerAltos 19000 User Manual
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Acer AcerAltos 19000 User Manual

Acer AcerAltos 19000 User Manual

Acer aceraltos 19000 user's guide
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AcerAltos 19000
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Summary of Contents for Acer AcerAltos 19000

  • Page 1 AcerAltos 19000 User’s Guide...
  • Page 2 Further, Acer reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revisions or changes. Acer reserves the right to make changes to the products described in this manual at any time and without notice.
  • Page 3 The software is the property of Acer or Acer’s supplier and you do not have and shall not gain any proprietary interest in the software (including any modifications or copies made by or for you) or any related intellectual property rights.

  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions carefully. Save them for future reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4.
  • Page 5 12. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. 13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a.

  • Page 6: Interference Statement

    FCC Class A Radio Frequency Interference Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 7 1.1 Features ... 1-1 1.1.1 Intel Pentium Pro Processor... 1-1 1.1.2 System Architecture ... 1-3 1.1.3 SCSI Subsystem... 1-5 1.1.4 Server Management... 1-5 1.1.5 Redundant Power Supply Subsystem... 1-6 1.16 Security... 1-6 1.2 External Configuration... 1-7 1.2.1 Front Panel ... 1-7 1.2.2 Rear Panel...

  • Page 8: Table Of Contents

    3.1 Internal Structure ...3-1 3.2 Removing the Housing Doors...3-4 3.3 SCSI Backplane Boards...3-8 3.3.1 Features...3-8 3.4 Front Panel Board ...3-9 3.5 Power Subsystem ...3-10 3.6 ESD Precautions...3-10 3.7 Installing Additional Devices...3-11 3.8 Installing an Expansion Board ...3-13 4.1 Major Components ...4-1 4.1.1 Layout ...4-2 4.1.2 Jumpers and Connectors ...4-3 4.1.3 Installing a Pentium Pro Processor...4-8...
  • Page 9 5.2.3 Hard Disk Drives... 5-7 5.2.4 System Memory ... 5-9 5.2.5 Math Coprocessor... 5-9 5.2.6 Video Display... 5-9 5.2.7 Communication Settings ... 5-10 5.2.8 Enhanced IDE Features ... 5-11 5.2.9 Large Memory Support Mode... 5-11 5.2.10 Num Lock After Boot... 5-11 5.2.11 Memory Test ...
  • Page 10 5.7 Remote Device Manager (RDM)...5-28 5.8 Load Setup Default Settings...5-29 5.9 Leaving Setup...5-30 6.1 Acer Server Manager (ASM) Pro...6-1 6.2 Remote Device Manager (RDM)...6-2 6.3 EISA Configuration Utility (ECU) ...6-3 6.3.1 Starting the ECU ...6-6 6.3.2 ECU Main Menu ...6-7 6.3.3 Configuring Your Computer for the First Time ...6-14...
  • Page 11 A.1 Memory Map ... A-1 A.2 I/O Address Map... A-2 A.3 Interrupt Channels ... A-4 A.4 System Default Configuration ... A-5 B.1 Features ...B-1 B.2 Layout...B-2 B.3 Jumper Settings...B-3 B.4 Hard Disk ID Feature...B-4 B.5 Channel Configuration...B-5 B.6 Installing a SCSI Hard Disk ...B-8 B.7 Using the Hot-swap Feature...B-12 C.1 Power Supply Upgrade...
  • Page 12 1-1 Pentium Pro Processor Architecture ...1-2 1-2 System Architecture...1-3 1-3 Front Panel...1-7 1-4 Front Panel Features ...1-8 1-5 RDM Button ...1-12 1-6 Rear Panel ...1-13 2-1 Front Lever and Support Pole...2-3 2-2 Connecting the Power Cable...2-4 2-3 Connecting a Keyboard ...2-5 2-4 Connecting A Mouse ...2-6 2-5 Connecting a VGA Monitor ...2-7 2-6 Unlocking the Front Panel Security ...2-8...
  • Page 13 4-2 Jumper and Connector Locations... 4-3 4-3 VRM Settings for CPU1 (3.3V for 200 MHz) ... 4-5 4-4 VRM Settings for CPU2 (3.3V for 200 MHz) ... 4-5 4-5 Clock Frequency Ratio Setting (CN15) ... 4-7 4-6 Attaching the Heat Sink to the CPU ... 4-8 4-7 Installing a Pentium Pro Processor ...
  • Page 14 B-2 Jumper J3 Settings ... B-3 B-3 Jumper J4 Settings ... B-3 B-4 P3 Setting for Jumper J4... B-4 B-5 Single-Channel Configuration... B-5 B-6 Dual-Channel Configuration... B-7 B-7 Unlocking the Drive Tray Switch ... B-8 B-8 Pulling Out a Hot-plug Drive Tray ... B-9 B-9 Connecting the Drive Cables (Wide SCSI Drive) ...
  • Page 15 1-1 LED Indicator Description... 1-10 1-2 LCD Messages ... 1-11 3-1 Removing the Housing Doors ... 3-4 4-1 Jumper Settings... 4-4 4-2 Voltage Identification Codes ... 4-6 4-3 Connector Functions ... 4-7 4-4 Memory Configurations... 4-12 5-1 Drive Control settings ... 5-17 5-2 Serial Port 1 Settings...
  • Page 16 The following conventions are used in this manual: a , e , s , etc. Represents the actual keys that you have to press on the keyboard. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not...

  • Page 17: Features

    In this configuration Symmetric MultiProcessing (SMP) significantly increases overall system performance. The AcerAltos 19000 system supports a wide range of applications running under MP operating systems such as WindowsNT, UNIX, and NetWare. The CPU also incorporates first-level (L1) and second-level (L2) caches, an advanced peripheral interrupt controller (APIC), and the system bus controller.
  • Page 18 The APIC unit inside the CPU, along with an I/O APIC unit, facilitates multiprocessor interrupt management. The APIC works with multiple I/O subsystems where each subsystem has its own interrupts which help minimize centralized system overhead. The bus controller integrated in the Pentium Pro processor controls the system bus, allowing it to efficiently perform its functions.

  • Page 19: System Architecture

    The system bus, PCI buses, EISA bus, PCI bridge (PB), memory controller (MC), PCI/EISA Bridge (PCEB), and EISA system controller (ESC) comprise the basic system architecture.
  • Page 20 The system bus is the CPU’s major connection to all the system devices, primarily the PCI and EISA bridges, and the memory controller. It can handle as many as eight outstanding transactions at a time through a transaction pipelining feature, in which consecutive tasks from the CPU are queued in and transported to the designated devices on a first-in first-out basis.

  • Page 21: Server Management

    The MC supports 256-bit 4-way memory interleaving resulting in more efficient memory traffic management. The AcerAltos 19000 system supports an array of 14 hot-pluggable disk drive trays through two 7-slot SCSI backplane boards. The trays accommodate wide SCSI hard disks. With an onboard AIC-7880 SCSI controller, the burst transfer rate can reach 20 MB per second.

  • Page 22: Security

    The system ships with two load-sharing power supply modules. Load sharing significantly extends the life of the power supplies. The power subsystem also supports a redundant configuration such that if one power supply fails, the other continues to provide system power. A third power supply module is available as an option.

  • Page 23: Front Panel

    LED indicators, LCD display screen, and an embedded reset switch. The lower section contains externally accessible hard disk drive bays and drive trays for wide SCSI drives. The AcerAltos 19000 ships with 7 drive trays in the left side.

  • Page 24: Front Panel Features

    Figure 1-4 gives a closer look at the upper front panel features. The basic system comes with a SCSI CD-ROM drive already installed. A 3.5-inch diskette drive also comes with the basic system.
  • Page 25 Two empty 5.25-inch drive bays allow installation of additional externally- accessible devices. The power switch allows you to turn the system power on or off. Pressing the reset switch generates a hardware reset pulse that restarts the system initializing all the registers, buffers, and memory subsystems. The keylock gives security to the system against unauthorized users.
  • Page 26 The LCD display is a two-line by 16-character screen that indicates the boot status as well as any BIOS check point errors encountered upon system initialization. Normally, the system BIOS and the microcontroller firmware send the LCD display messages that appear on the screen. However, if you hook up a special purpose driver to control the LCD module, this driver defines the messages.

  • Page 27: Lcd Messages

    Table 1-2 lists the LCD messages from the system BIOS and the microcontroller at power on.

  • Page 28: Rdm Button

    An optional UPS provides a reliable power backup in case of a total AC power loss. To use the UPS feature, you must have Acer Server Manager (ASM) Pro software installed. The RDM button located on the lower right panel enables Remote Device Manager (RDM).

  • Page 29: Rear Panel

    The rear panel includes connectors for the keyboard, mouse, VGA monitor, printer, and serial devices. Below these connectors are slot openings for expansion boards. On the lower left is the power cable socket.
  • Page 31 Before unpacking and installing the system, select a suitable site for the maximum efficiency of the system. environment. Consider the following factors when choosing a site for the system: Near a grounded power outlet Clean and dust-free Sturdy surface free from vibration Well-ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners, radio and TV transmitters, etc.
  • Page 32 Check the following items from the package: AcerAltos 19000 System AcerAltos 19000 User’s Guide (this manual) Acer StartUp CD Software Kit Acer Server Manager (ASM) Pro User’s Guide (if this feature has been implemented) Remote Device Manager (RDM) documentation (if this feature has been implemented) System keys (inside front panel) If any of the above items is damaged or missing, contact your dealer immediately.
  • Page 33 Do the following to begin setting up the system: 1. Unlock the front wheels and move the system to your desired site. The system housing design allows for easy transport in spite of its size. It comes with four wheels that facilitate short-distance transits. The two front wheels each include a lever to lock the wheels after you have positioned the system into place.
  • Page 34 3. Connect the power cable to the power socket on the rear panel and connect the other end to a grounded outlet.
  • Page 35 The system unit, keyboard, mouse, and monitor constitute the basic system. Connect these peripherals first to test for basic system functionality before connecting other peripherals.
  • Page 38 After making sure that you have set up the system properly and connected all the required cables, you may now unlock the front panel security (as described below) and apply power to the system. The system has a keylock on the front panel to prevent unauthorized use. Before powering on, open the lock with the key that comes with the system.
  • Page 39 To power on the system, press the power switch on the front panel. The system starts up and displays a welcome message, then a series of Power-On Self-Test (POST) messages on the LCD display screen. The POST messages indicate if the system is running well or if it failed any of the tests.
  • Page 40 Aside from the self-test messages, you can determine if the system is in good condition by checking if the following occurred: Power indicator LED on the front panel lights up Power, Num Lock, and Caps Lock LED indicators on the keyboard light up If the system does not boot after you have applied power, check the following factors that might have caused a boot failure.
  • Page 41 The system has two microswitches located inside the lower front corners of the housing. The microswitches connect to the power backplane and are in direct contact with the left and right panel doors. When you open either one of the panel doors, the microswitch goes off thereby cutting off system power.
  • Page 42 Microswitch Cable ☛ ☛ ✔ Refer to Appendix C for the power cable connections and check the internal cable connections. If you are not confident you can perform this step, ask a qualified technician to help you. J14 from the Power Backplane Microswitch...
  • Page 43 The system housing is heavy-duty steel chassis in a twin-tower design. The spacious housing boasts high expansion capability and flexible configuration. The housing is symmetrically divided into left and right panels. The system internal components are accessible through the panels.
  • Page 44 The main part of the left panel houses the system board, memory board, and expansion boards. In the rear section of the left panel are the keyboard, mouse, video, parallel, and serial ports, and the slot openings for installation of EISA and PCI expansion boards.

  • Page 45: Front Panel Board

    The power subsystem fills up most of the right panel. It consists of a power backplane and a metal rack that holds up to three 400-watt power supply modules. The bottom compartment of the power supply rack can hold an optional UPS module with battery and charger.

  • Page 46: System Housing

    The system housing has four doors, two on the front, one on the left panel, and one on the right panel. The left and right panel doors have security locks to prevent unauthorized access to the internal components. When installing components, unlock and remove the door or doors that hinder your way.
  • Page 47 The doors are attached to the main housing by screwless hinges. Follow these steps to remove a door. 1. Unlock the door with the key (when necessary). 2. Open it to more than a 45 angle. 3. Lift it up for about an inch, then move the door away from the housing. Figures 3-4 to 3-7 show how to remove the housing doors and upper front panel cover.

  • Page 50: Major Components

    There are two SCSI backplane boards standard in the AcerAltos 19000. This section gives a brief description of the boards. Refer to Appendix B for a detailed discussion, including information about backplane board major components, jumper settings, hard disk ID feature, and channel configurations (single- and dual-channel).

  • Page 51: Front Panel Board Connections

    The system includes a front panel controller board that serves as an interface to the internal system components and relays external messages through the LED indicators and the LCD display screen. Refer to Chapter 1 for details about front panel board functions. Figure 3-8 shows the front panel board connections with the internal components.
  • Page 52 This section gives a brief description of the power subsystem. Refer to Appendix C for a detailed discussion. The power subsystem consists of a power backplane, swappable power supply modules, and an optional uninterruptible power supply (UPS) module held in place by a metal rack enclosure.
  • Page 53 The housing supports one 3.5-inch and three 5.25-inch devices. The empty drive bays on the upper front panel allow you to install additional devices such as a Digital Audio Tape (DAT) drive or another hard disk drive. Follow these steps to install a device: 1.
  • Page 54 3. Insert the drive into the bay. 4. Connect the drive power and signal cables. 5. Remove the plastic cover from the front panel before reinstalling it.
  • Page 55 Follow these steps to install a PCI expansion board: 1. Remove the bracket cover opposite an empty PCI slot. Save the screw for later use. 2. Align the board with the slot. 3. Insert the board into the slot until it fits completely. 4.
  • Page 56 5. Follow the same steps when installing an EISA board. Just make sure that you remove the bracket cover opposite an EISA slot.
  • Page 57 The system board carries all the major system components including the two sockets for the Intel Pentium Pro processors. Figure 4-1 shows the major components on the system board.

  • Page 59: Jumpers And Connectors

    Figure 4-2 shows the jumper and connector locations on the system board.
  • Page 60 Default setting Fixed setting. Not user-configurable.
  • Page 61 Figure 4-3 shows the settings of jumpers J2, J3, J4, and J5 to set CPU1 VRM connector (J1) to 3.3V at 200 MHz. Figure 4-4 shows the settings of jumpers J7, J8, J9, and J10 to set CPU2 VRM connector (J6) to 3.3V at 200 MHz. Table 4-2 lists the voltage identification (VID) code indicated by four binary- weighted inputs.
  • Page 62 0 = Processor pin connected to Vss 1 = Open...
  • Page 63 Figure 4-5 shows the CN15 default setting indicating the clock frequency ratio of 3. Ask a qualified technician when changing the clock frequency ratio.
  • Page 64 The basic system includes an Intel Pentium Pro processor installed in CPU socket 1. A second zero-insertion force (ZIF) CPU socket comes with the board for a dual-processor configuration. Follow these steps to install a Pentium Pro processor: 1. Check that the heat sink side locks are unlocked. 2.
  • Page 65 4. Lift up the CPU socket lever. 5. Look at the underside of the CPU and note the area where the pins are denser or closely embedded. Gently insert the CPU pins into the socket, matching the denser pins with the denser holes on the socket. 6.

  • Page 66: Memory Board

    The memory board comes already installed with the basic system. A total of eight memory banks composed of 16 72-pin SIMM sockets reside on the board. The sockets accept 8-MB, 16-MB, and 32-MB SIMMs for a maximum 512 MB memory configuration.
  • Page 67 Adhere to the following rules when you add system memory. Always install SIMMs from bank 0. You should use the memory banks consecutively. Always install SIMMs in pairs to fill up a bank. For example, for a total memory of 32 MB, install two 16 MB SIMMs in a bank; you cannot use a 32 MB SIMM alone for a 32 MB memory configuration.
  • Page 69 Follow these steps to install a SIMM: 1. Carefully slip a SIMM at a 45 angle into a socket making sure that the curved edge indicating the pin 1 of the SIMM matches pin 1 of the socket. 2. Gently push the SIMM to a vertical position until the pegs of the socket slip into the holes on the SIMM, and the holding clips lock the SIMM into position.
  • Page 70 Follow these steps to remove a SIMM: 1. Press the holding clips on both sides of the SIMM outward to release it. 2. Move the SIMM to a 45 angle. 3. Pull the SIMM out of the socket.
  • Page 71 Follow these steps to install the memory board: 1. Align the memory board with the memory board slot on the system board. 2. Insert the board into the slot until it fits into place. Be sure the board is fully seated in the slot.
  • Page 72 3. Insert one end of the board holding clamp into the hole on the bracket behind the disk drives. 4. Align the clamp rail with the board edge. 5. Insert the other end of the clamp into the hole on the rear panel bracket.
  • Page 73 Each time you change your system’s memory configuration, you must run Setup and the EISA Configuration Utility (ECU) to reconfigure the system. Follow these steps to reconfigure the system: 1. Turn the system on. A memory error message appears, indicating that the total memory does not match the value stored in CMOS.
  • Page 75 The system is already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a configuration error. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. Diskette drive type The standard type is 3.5-inch 1.44 MB diskette drive.
  • Page 76 To enter Setup, press the key combination The BIOS Utility main menu then appears: BIOS Utility Basic System Configuration Advanced System Configuration System Security PCI System Configuration Non-PnP ISA Card Configuration Load Setup Default Settings = Move Highlight Bar, = Select, Esc = Exit and Reboot...

  • Page 77: Basic System Configuration

    Select Basic System Configuration to input configuration values such as date, time, and disk types. The following screen shows the Basic System Configuration menu. Basic System Configuration Date ... [MM/DD/YY] Time ... [HH:MM:SS] Diskette Drive A ... [1.44-MB Diskette Drive B ... [None] Hard Disk 0 (xxx MB) ...

  • Page 78: Date And Time

    Basic System Configuration Communication Settings Baud Rate ... [9600] BPS Parity ... [None] Stop Bits ... [1] Data Length ... [8] Enhanced IDE Features Hard Disk Size > 504MB Hard Disk Block Mode Large Memory Support Mode ... [ Normal ] Num Lock After Boot Memory Test ...
  • Page 79 Highlight the items on the date parameter and press following the month-day-year format. Valid values for month, day, and year are: Month Year Highlight the items on the time parameter and press following the hour-minute-second format. Valid values for hour, minute, and second are: Hour Minute Second...

  • Page 80: Diskette Drives

    To enter the configuration value for the first diskette drive (drive A), highlight the Diskette Drive A parameter. Press the appropriate value. Possible settings for the Diskette Drive parameters: None [360 5.25-inch] [1.2 5.25-inch] [720 3.5-inch] [1.44 MB, 3.5-inch] [2.88 MB, 3.5-inch] Follow the same procedure for Diskette Drive B.

  • Page 81: Hard Disk Drives

    Move the highlight bar to the hard disk 0 parameter to configure the first hard disk (drive C). Press respective values. Select the type that corresponds to your hard disk drive. Follow the same procedure for the other hard disks, if any. Choose None if you do not have other drives.
  • Page 82 The next time you boot the system, the BIOS utility does not have to auto- configure your hard disk as it detects the saved disk information during POST. Follow the same procedure to auto-configure other IDE hard disks. There are cases when you cannot use the option Auto, instead you have to select User.

  • Page 83: System Memory

    The system automatically detects the total amount of onboard memory during the POST and sets the memory parameters accordingly. If you install additional memory, the system automatically adjusts the Total Memory parameter to display the new memory size (refer to section 4.2.7). You must enter CMOS Setup and exit.

  • Page 84: Communication Settings

    The Communication Settings parameters allow you to set the baud rate, parity, stop bit, and data length for the first serial port. The values for this parameter are: Baud rate Parity Stop bit Data length : bits per second (bps) 9600 , or even...

  • Page 85: Enhanced Ide Features

    This enhanced IDE feature works only under DOS and Windows 3.x environments. If enabled, it allows you to use a hard disk with a capacity of more than 504 MB. This is made possible through the Logical Block Address (LBA) mode translation.

  • Page 86: Memory Test

    When set to Enabled, this parameter allows the system to perform a RAM test during the POST routine. When set to Disabled, the system detects only the memory size and bypasses the test routine. The default setting is Disabled. This item is fixed to Disabled and is not user-configurable if you enabled the Auto Configuration Mode and the Fast Boot Mode parameters on page 2 of the Basic System Configuration menu.

  • Page 87: Advanced System Configuration

    The Advanced System Configuration option allows you to configure the advanced system memory functions. The following screen shows page one of the Advanced System Configuration parameters. Advanced System Configuration Shadow RAM *E0000h - FFFFFh (System BIOS) *C0000h - C7FFFh (Video BIOS) ... [Enabled ] C8000h - CBFFFh CC000h - CFFFFh D0000h - D3FFFh ...

  • Page 88: Shadow Ram

    The system reserves 384 KB of random access memory (RAM) for the shadow RAM function. This parameter has eight range addresses. When you set these addresses to Enabled, the system BIOS, video BIOS, and I/O ROM functions run directly from the shadow RAM for faster operation. When you set them to Disabled, the functions run normally from ROM.
  • Page 89 This parameter allows you to enable or disable the video cache buffer feature. When you set this parameter to USWC, the uncacheable, speculative write- combining (USWC) buffer in the CPU temporarily stores video write data. When the USWC buffer is full, the CPU eventually writes the data to the memory address A0000h~BFFFFh reserved for video data.

  • Page 90: Disk Drive Control

    The Setup program has a number of security features to prevent unauthorized access to the system and its data. Enter the Setup program and select System Security. appears: Disk Drive Control Diskette Drive ... [ Hard Disk Drive ... [ System Boot Drive ...
  • Page 92 This parameter enables serial port 1 as COM1 and sets its base address. This parameter enables serial port 2 as COM2 and sets its base address.
  • Page 93 The system has one parallel port. Table 5-4 lists the options for selecting the parallel port address. You also have the option to disable the parallel port. To deactivate the parallel port, select the Disabled option. If you install an add- on card that has a parallel port whose address conflicts with the parallel port onboard, the system automatically disables the onboard functions.
  • Page 94 This item allows you to set the operation mode of the parallel port. Table 5-5 lists the different operation modes. The default setting is EPP. This item becomes active only if you select Extended Capabilities Port (ECP) for the operation mode parameter. It allows you to select DMA channel 1 or DMA channel 3 depending on the available system resource.

  • Page 95: Setup Password

    The Setup Password prevents unauthorized access to the BIOS utility. 1. Highlight the Setup Password parameter and press the left- or right-arrow key. The password prompt appears: 2. Type a password. The password may consist of up to seven characters. 3.

  • Page 96: Power On Password

    If you forget your password, you must return the configuration values stored in CMOS to their default values. Should this happen, call your dealer for assistance. The Power On Password secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. To set this password, follow the same procedure as in setting the Setup password.

  • Page 97: Pci Irq Setting

    The PCI System Configuration allows you to specify the settings for your PCI devices. PCI System Configuration PCI IRQ Setting *PCI Slot 1 ... *PCI Slot 2 ... *PCI Slot 3 ... *PCI Slot 4 ... *PCI Slot 5 ... *PCI Slot 6 ...

  • Page 98: Onboard Scsi

    These parameters allow you to specify the appropriate interrupt for each of the PCI devices. You can assign IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, IRQ12, or IRQ15 to the slots. The IRQs that can be assigned to each PCI slot are listed below: Slots 1-3 Slots 4-6 Press...

  • Page 99: Irq/Dma

    The Non-PnP ISA Card Configuration parameters allow you to specify the settings for cards without the plug-and-play (PnP) feature. Non-PnP ISA Card Configuration IRQ/DMA IRQ 00 ... [---]* IRQ 01 ... [---]* IRQ 02 ... [---]* IRQ 03 ... [No ] IRQ 04 ...

  • Page 100: I/O Region

    Non-PnP ISA Card Configuration I/O Region 100h-10Fh .. [No ] 110h-11Fh .. [No ] 120h-12Fh .. [No ] 130h-13Fh .. [No ] 140h-14Fh .. [No ] 150h-15Fh .. [No ] 160h-16Fh .. [No ] 170h-17Fh .. [No ] 180h-18Fh .. [No ] 190h-19Fh ..

  • Page 101: Local Memory Region

    This parameter allows you to assign specific IRQ and DMA channels to non-PnP ISA cards. The system will not use such IRQ and DMA channels when it automatically assigns channels to PnP cards. This parameter specifies the memory regions available for add-on card use. It allows you to manually assign specific regions to non-PnP cards so that the system will not use those regions anymore when it automatically configures PnP cards.
  • Page 102 The following screens show the Remote Device Manager Setup parameters. If this feature has been implemented, refer to the RDM documentation for information. RDM Mode Number ...[Disabled] = Move Highlight Bar, PgDn/PgUp = Move Screen, Remote Diagnostic Configuration RDM system critical paging no..[ RDM remote connection phone no.

  • Page 103: Load Setup Default Settings

    Use this option to load the default settings for the optimized system configuration. When you load the default settings, some of the parameters are grayed-out with their fixed settings. configurable. If you want to change the settings of these items, disable the Fast Boot Mode parameter in the Basic System Configuration menu.
  • Page 104 Examine the system configuration values. When you are satisfied that all the values are correct, write them down. Store the recorded values in a safe place. In the future, if the battery loses power or the CMOS chip is damaged, you will know what values to enter when you rerun Setup.

  • Page 105: Remote Device Manager (Rdm)

    Remote Device Manager (RDM) EISA Configuration Utility (ECU) Acer Server Manager (ASM) Pro is a server management tool based on the Simple Network Management Protocol (SNMP). It detects server problems related to CPU thermal conditions, performs 5V/3.3V detection, and indicates PCI bus utilization.

  • Page 106: Remote Device Manager (Rdm)

    Remote Device Manager (RDM) is a network management tool that utilizes modems and telephone lines to control a host of servers from a remote station. It monitors and analyzes the server condition, updates the BIOS settings if necessary, or reboots the server in the event of failure and quickly returns it to normal operation.

  • Page 107: Jumper Settings

    The EISA Configuration Utility (ECU) is a program that allows you to easily configure your EISA computer. Use this utility when you set up your EISA computer for the first time or any time you change your configuration by adding or removing an EISA or ISA board or memory.
  • Page 108 You can either use the keyboard or the mouse (if a mouse driver was loaded) to make menu selections in the EISA Configuration Utility program. Tab or + Tab or Function...
  • Page 109 Follow these steps to use the mouse when making menu selections: 1. Position the cursor over the desired option then click on the left mouse button to select it. 2. When a sub-menu appears, click on the left button again to make a selection. 3.
  • Page 110 1. You can access the ECU two ways: From the Acer StartUp main menu, click on the EISA Configuration icon, then click on the EISA Configuration button on the System Configuration menu. Use Diskette Maker in Acer StartUp to make an ECU diskette, then insert the ECU diskette into drive A and reboot the system.

  • Page 111: Ecu Main Menu

    Steps in configuring your computer Step 1: Important EISA configuration information Step 2: Add or remove boards Step 3: View or edit details Step 4: Examine switches or print report Step 5: Save and exit >Select=ENTER< The five selections on the ECU main menu are briefly described below. Specific tasks, such as configuring your computer for the first time, adding or removing boards, and configuring memory are discussed in detail later in this chapter.

  • Page 112: Important Eisa Configuration Information

    This selection is highlighted when you first enter the main menu. It gives an overview of how to configure your computer with the EISA Configuration Utility. Press Enter to select this item. Then press the up and down arrow keys to move up or down the text.
  • Page 113 Additional information is available in the Help sub-menus that automatically display at the bottom right of the window. The Help submenus consist of a series of screens that describe the ECU process and how the process differs for EISA and ISA boards. Use the up and down arrow keys to read a short explanation of each of the configuration steps.

  • Page 114: Add Or Remove Boards

    Step 2: Add or remove boards Listed are the board and options detected in your computer. Press INSERT to add the boards or options which could not be detected or which you plan to install. Press DEL to remove the highlighted board from your configuration.

  • Page 115: View Or Edit Details

    Press F6 to edit its resources (IRQs, DMAs, I/O ports, or memory). Press F10 when you have finished this step System - AcerAltos 19000 System BIOS Type ... RAM BIOS Enable (128 K) System Processor ... Pentium at 166 MHz Special System Ports ...

  • Page 116: Examine Switches Or Print Report

    This selection lists the boards installed in your computer. Figure 6-5 shows a sample Examine Switches or Print Report screen. Boards marked with an arrow on the screen may have defined jumpers and switches that you must physically verify. software statement with additional information about the board. To view the switch and jumper settings, highlight the board marked with an arrow and press Enter.

  • Page 117: Save And Exit

    Figure 6-6 shows the Save and Exit screen. Press Enter to save your configuration and exit the ECU program. You can also exit without saving in this step. Step 5: Save and Exit In order to complete the configuration process, you must save your configuration.

  • Page 118: Configuring Your Computer For The First Time

    Follow these steps when configuring your computer for the first time: 1. Select Step 1: Important EISA Configuration Information from the ECU main menu. Read through the information then press F10 when you are done. 2. Select Step 4: Examine switches or print report, then press Enter to display the screen shown below.
  • Page 119 4. To view the switch and jumper settings, highlight the board marked with an arrow and press Enter. The switch/jumpers settings screen for the board appears. 5. Scroll through the switch and jumper settings for the board, and press F10 when you have finished viewing the information.

  • Page 120: Save And Exit

    8. Select Step 5: Save and Exit, then press Enter. The following screen appears. In order to complete the configuration process, you must save your configuration. In this step, you must select whether to save your configuration or to discard your changes before exiting this program. If you choose to save, this program will save the new configuration in your computer’s nonvolatile memory and in a SYSTEM.CHL and SYSTEM.SCI files in your current directory, and then your computer will...

  • Page 121: Add Or Remove Boards

    Each time you add or remove a board, you must reconfigure the computer using the EISA Configuration Utility program. Follow these steps when adding a board: 1. Select Step 2: Add or remove boards from the ECU main menu. Press Enter to display the following screen: Listed are the board and options detected in your computer.
  • Page 122 2. If you want to add or have already added a board, highlight a slot and press to select an option from the list that appears. 3. Press F10 when done. The ECU main menu displays. 4. Select Step 4: Examine switches or print report, then press Enter. 5.
  • Page 123 9. Press F10 when you are through. The ECU main menu, Steps in Configuring Your Computer, reappears. 10. Select Step 5: Save and Exit, then press Enter. The Save and Exit screen displays. 11. To save your changes, select Save the configuration and restart the computer, then press Enter.

  • Page 124: Memory Configurations

    Each time you change your system’s memory configuration, you must reconfigure the computer using the ECU. The following discussion describes how to configure a system for 96 MB of memory. 1. Highlight Step 3: View or edit details from the ECU main menu, then press Enter.
  • Page 125 16 - 64MB System Memory (*) Enabled ( ) Disabled Press F6 to edit the resources (IRQs, DMAs, I/O ports or memory) of the highlighted setting. Done = F10 c) Press F6 to edit resources. The Enabled screen displays. Use the Tab key or the up and down arrow keys to move between fields.
  • Page 126 64MB is the total amount that can be configured within each memory function parameter. Therefore, for the 16 - 64MB parameter, change the Memory Amount field to 48M. Memory Address: 16M Memory Amount: 48M Total Press F10 to return to the View or Edit Details screen. 3.
  • Page 127 6. Press F10 when you are through. The ECU main menu, Steps in Configuring Your Computer, reappears. 7. Select Step 5: Save and exit, then press Enter. The Save and Exit screen displays. 8. To save your changes, select Save the configuration and restart the computer, then press Enter.
  • Page 128 Press F7 from the View or Edit Details screen to display the Advanced menu. This menu contains four options: Lock/unlock boards, View additional system information menu, Set verification mode menu, and Maintain SCI files menu. This option allows you to secure choices for the current board or the entire system to the current selections, or to unlock those choices so that changes can be made.
  • Page 129 This option allows you to specify whether your computer’s configuration should be checked each time you make a change or only when you choose. Select Automatic to have the computer’s configuration verified automatically each time a change is made and have conflicts identified and resolved as they occur.
  • Page 130 If the nonvolatile memory has become invalid or it has not been initialized, the following screen may display before the ECU main menu appears. The EISA configuration nonvolatile memory for this system is invalid. backup system configuration information (SYSTEM.SCI) file, however, does exist.

  • Page 131: The Scsiselect Utility

    Select Select The SCSISelect configuration utility allows you to change SCSI controller settings without opening the computer or changing jumpers. Table 7-1 lists the settings you can change with the SCSISelect utility and the default value for each setting. Some settings apply globally to the SCSI controller and all SCSI devices on the bus;...
  • Page 132 Settings are valid only if host adapter BIOS is enabled.
  • Page 133 Use the SCSISelect utility if you need to Change any of the default values listed in Table 7-1 Check and/or change SCSI device settings that may conflict with those of other devices (e.g, SCSI ID) Perform low-level formatting on new SCSI disk devices To start SCSISelect, press Ctrl+A when the following is displayed during power- up or reset: Press <Ctrl>...
  • Page 134 Select When the SCSISelect utility detects the AIC-7880 SCSI controller in your computer, it displays the Options menu shown in Figure 7-1. Use the keys and the Enter key to make selections in the SCSISelect utility. Press Esc at any time to return to the previous menu.

  • Page 135: Configure/View Host Adapter Settings Menu

    The Configure/View Host Adapter Settings menu lists three settings under SCSI Bus Interface Definitions and three additional options, as shown in Figure 7-2: Host Adapter SCSI ID: changes the host controller SCSI ID from its default value of 7 SCSI Parity Checking: enables or disables host controller SCSI parity checking Host Adapter SCSI Termination: configures host controller SCSI termination Advanced users can access Boot Device Options, SCSI Device Configuration, and...
  • Page 136 Use the cursor ( ) to move to your selection. Press Enter to display a pop-up menu of choices or to make selections. Press Esc at any time to return to the previous menu. This option allows you to change the host controller SCSI ID. Figure 7-3 shows the available IDs for use with the AIC-7880.
  • Page 137 Each SCSI device on the SCSI bus, including the SCSI controller, must be set to a unique SCSI ID. The SCSI ID serves two purposes: it uniquely identifies each SCSI device on the bus, and it determines the device's priority on the bus during the Arbitration phase.
  • Page 138 The SCSI controller always checks parity when reading from the SCSI bus to verify the correct transmission of data from your SCSI devices. You should disable SCSI Parity Checking if any attached SCSI devices do not support SCSI parity. (Most currently available SCSI devices do support SCSI parity.) Use the cursor ( ) and Enter keys to make selections.
  • Page 139 Use the cursor ( ) and Enter keys to make your selection. This option shows the target ID of the device you are booting from. The default setting is 0 (zero). We recommend that you not change this setting. Some operating systems will not run unless the boot device is set at zero.

  • Page 140: Scsi Disk Utilities

    This option allows you to configure certain parameters of each SCSI device on the SCSI bus. A screen similar to Figure 7-7 appears. The screen shows a column of information for each SCSI ID, even if some SCSI IDs are not assigned to a device. To configure a specific SCSI device, you need to know which SCSI ID it uses.
  • Page 141 Use the cursor keys ( ) to move between options. Press Enter to display a pop- up menu with a selection of values. Use the cursor keys ( ) to select a value, and press Enter to make your selection.
  • Page 142 This option determines whether the SCSI controller initiates synchronous negotiation with the SCSI device. When set to yes, the SCSI controller initiates synchronous negotiation with the SCSI device. When set to no, the SCSI controller does not initiate synchronous negotiation. The SCSI controller, however, always responds to synchronous negotiation if the SCSI device initiates it.
  • Page 143 In most cases, you can use the maximum value of 20.0. If the SCSI controller is set not to negotiate for synchronous data transfer (i.e., Initiate Sync Negotiation is set to no), then the value selected here is the maximum rate that the SCSI controller accepts from the device during negotiation.
  • Page 144 This option allows communication between all devices (lower 8-bit or upper 8-bit) on the wide (16-bit) SCSI bus. When set to yes, each device can connect on the bus. When set to no (disabled), communication can only occur on the lower 8-bits of the 16-bit SCSI bus.
  • Page 145 If this option is enabled for more than one SCSI device, the Start Unit Command is sent first to the device with the lowest SCSI ID. When this device responds to the SCSI controller, the Start Unit Command is sent to the next highest SCSI ID with a setting of yes.
  • Page 146 When you select Advanced Configuration Options, a screen similar to Figure 7-8 appears. Do not change these options unless absolutely necessary. Use the cursor keys ( ) to move between options. Press Enter to display a pop- up menu with a selection of options. Use the cursor keys ( ) to select an option, and press Enter to make your selection.
  • Page 147 The SCSI controller BIOS must be enabled if you want the computer to boot from a SCSI hard disk drive connected to the SCSI controller. Several SCSISelect options cannot be used unless the SCSI controller BIOS is enabled. This option allows you to control which removable-media drives are supported by the SCSI controller BIOS.

  • Page 148: Disk Drives Over 1 Gbyte

    This option allows you to enable or disable extended translation for SCSI hard disks with a capacity greater than 1 GByte. It is only valid if the SCSI controller BIOS is enabled. The default factory setting is Disabled. If this option is enabled, the following translation schemes are used: SCSI hard disks <...
  • Page 149 When this option is enabled, a bootable CD-ROM device may be used to directly load an operating system. The default setting is Enabled. This option allows access to attached SCSI devices through BIOS Int13 functions. The default setting is Enabled. This option enables wide SCSI data transfers at 40 MB/sec.
  • Page 150 When you select SCSI Disk Utilities from the Options menu the SCSISelect utility scans the SCSI bus and lists all SCSI devices installed on the SCSI bus. You will see a screen similar to Figure 7-9. You can easily determine from this screen which SCSI ID is assigned to each device on the SCSI bus.
  • Page 151 The Format Disk utility performs a low-level format on disk devices. Most SCSI disk devices are preformatted and do not need to be formatted again. The Adaptec Format Disk utility is compatible with the vast majority of SCSI disk drives. Run it on hard disk drives or removable-media drives that were previously used with a non-Adaptec SCSI controller.
  • Page 152 To use multiple PCI SCSI controllers, do the following: Install the boot SCSI controller in the lowest PCI Device number. The Device number is determined by the slot number on the PCI bus. To find out the Device number of the AHA-2940 SCSI controller(s), run the SCSISelect utility (by pressing the key combination Ctrl + A when it is displayed onscreen at bootup).
  • Page 153 Adaptec SCSI controllers have always supported the full range of disk drive capacities under all major operating systems. As disk drives have recently grown beyond 1 GByte in formatted capacity, they have run up against the DOS 1024- cylinder limit. To continue its support for all SCSI disk drive capacities under DOS, Adaptec has included an extended translation scheme for the AIC-7880 SCSI controllers.
  • Page 154 NetWare 386 (versions 3.0 and above) and the versions of UNIX do not share the 1024 cylinder limit of DOS and do not require extended translation to support large disk drives and should not be enabled. Use standard translation, not extended translation, on drives formatted with two or more partitions for different operating systems.
  • Page 155 The AIC-7880 SCSI controller has been tested for compatibility with a wide range of SCSI devices. Most problems that occur during installation result from errors in preparing and connecting devices on the SCSI bus. Answer these questions first if a problem occurs during installation: Are the power cables and SCSI interface cables properly connected? Connect internal SCSI devices to your computer's power supply.
  • Page 156 After you have configured your SCSI controller, the SCSI controller BIOS displays a message when you boot your computer. Normally, this message lists the SCSI ID, manufacturer, model number and other information for each SCSI device that the BIOS detects. If an initialization failure occurs, however, the SCSI controller BIOS displays a specific error message followed by a BIOS Installation Failure message.
  • Page 157 3. Perform a SCSI low-level format with the Format Disk utility under SCSI Disk Utilities in the SCSISelect utility. 4. In the SCSISelect Advanced Configuration Options menu, set Extended BIOS - Translation to Enabled. 5. Partition the drive again. 6. Restore data to the drive, if necessary. This message appears if the SCSI controller receives no answer when it requests data from an installed SCSI device.
  • Page 158 The BIOS was unable to send a Start Unit Command to the device. Run the SCSISelect utility and disable Send Start Unit Command for the device. Time-out failure during SCSI Inquiry command! Time-out failure during SCSI Test Unit Ready command! Time-out failure during Start Unit command! An unexpected time-out occurred.
  • Page 159 Be sure that both standard hard disks are mapped out of the computer using the Setup program by setting the Setup program to No Drives Installed. Be sure that the SCSI boot drive is set to SCSI ID 0 and that there are no SCSI ID conflicts.
  • Page 160 Use the Setup program to map the second standard hard disk (if one exists) out of the configuration. Be sure that the SCSI drive to be used as drive D is set to SCSI ID 0. Check the drive manual for information on setting the SCSI ID for that device. You can also use the SCSISelect utility to determine the SCSI addresses of peripherals on the SCSI bus.
  • Page 161 Try enabling Include in BIOS Scan in the SCSI Device Configuration option of the SCSISelect utility. See the section “SCSI Device Configuration”. Be sure to cycle the power OFF and ON after changing any values on a SCSI controller, in a Setup program, or on a SCSI device. This ensures that the new initial values are loaded.
  • Page 167 The following tables show your system’s factory default configuration.
  • Page 173 There are two SCSI backplane boards standard in the AcerAltos 19000. The SCSI backplane boards provide a convenient interface between the SCSI drives and the system board. Each board includes seven SCSI drive slots to accommodate the drive trays, two SCSI channels to connect to the system board and/or SCSI controller board(s), and one SCSI channel out for external devices.
  • Page 175 The backplane has two jumpers, J3 and J4, that allow you to select the terminator power source and to set drive IDs. J4 supports the three upper drive slots (slots 0, 1, and 2) on the backplane. J3 supports the four lower drive slots (slots 3, 4, 5, and 6).
  • Page 176 Closing the P3 pins on jumper J4 on the SCSI backplane board sets seven additional SCSI drive IDs for the second backplane board. Figure B-4 illustrates P3 settings for jumper J4. Left Right Backplane Backplane P3 Open P3 Closed Table B-1 shows the P3 settings and their corresponding functions in two ‘combined’...
  • Page 177 You may configure each backplane as single-channel (combine) or dual-channel (split) backplane (default). In a single-channel configuration, channel 1 supports the SCSI devices plugged into slots 0 to 6. Set the channel configuration switches to “Combine” and set the terminators accordingly (Table B-2) to achieve a single-channel configuration. See Figure B-1 for the locations of the switches and terminators.
  • Page 179 In a dual-channel configuration, channel 1 supports the devices in slots 0 to 2, and channel 2 supports the devices in slots 3 to 6. Set the channel configuration switches to “Split” and set the terminators accordingly (Table B-3) to achieve a dual-channel configuration.
  • Page 180 The system supports hot-pluggable drive trays. Follow these steps to install a SCSI hard disk in a hot-plug drive tray: 1. Open the lower front door. 2. Push the drive tray switch to the Unlock/Power Off position.
  • Page 181 3. Pull the drive tray handle down. 4. Pull the drive tray out. 5. Remove any terminators and set any drive options on the wide SCSI drive that you wish to install.
  • Page 182 6. Place the drive on the tray and connect the SCSI cable, drive ID cable, and power cable. Make sure that all cables are properly and completely connected.
  • Page 183 7. Install the tray into the drive bay, pushing it gently until it reaches the connector on the backplane board. 8. Push the drive handle into place.
  • Page 184 9. Push the drive tray switch to the Lock/Power On position. Lock/Power On The backplane board supports a hot-swap feature that allows you to replace defective drives even while the system is running. The drive fault indicator on the hot-plug drive tray lights up whenever the drive that it carries becomes bad or defective.
  • Page 185 3. Take the defective drive out of the tray. 4. Configure the new hard disk. If you are not using an ID cable, make sure that the new drive ID is the same as the old drive ID. If you are using an ID cable, make sure that you connect the cable properly.
  • Page 187 The optional UPS provides a reliable power backup in case of a total AC power loss. It comes with a battery and a charger to continuously recharge the battery whenever the system power is on. To use the UPS feature, you must have Acer Server Manager (ASM) Pro installed.
  • Page 188 The basic system comes with two 400-watt power supply modules installed. The power subsystem design allows you to upgrade the basic power configuration by adding a third power supply module. Follow these steps to install a power supply module: 1. Turn off the system and disconnect the AC power before opening the system housing.
  • Page 189 3. Pull-out the metal bar from the lower end and unhook the upper end from the housing roof. 4. Unpack the new power supply module. 5. Firmly hold the power supply and align it with a compartment on the power supply rack.
  • Page 190 6. Press the holding clips inward to lock the power supply module.
  • Page 191 7. Reinstall the metal bar by inserting the hook into the rail on the housing roof.
  • Page 192 8. Secure the lower end of the bar to the housing using two screws. 9. Replace the right panel door.
  • Page 193 Should a power supply module become defective, remove the power supply and replace it with a new one. Follow these steps to remove a power supply module: 1. Turn off the system and disconnect the AC power before opening the system housing.
  • Page 194 4. Firmly hold onto the clips to pull the power supply module out. 5. Install a new power supply module as in the previous section.
  • Page 195 The power backplane is complete with connectors to accommodate the power cables for all the system components. Table C-1 shows the power backplane connections.
  • Page 196 Figure C-9 illustrates the power cables that connect to the system board.
  • Page 197 Figure C-10 shows the system board, SCSI backplane board, front panel board, and power subsystem interconnections.
  • Page 198 Follow these steps to install a charger board and battery box: 1. Remove the right panel door (see Figure 3-4). 2. Remove the two screws that secure the metal bar over the power supply enclosure (see Figure C-1). 3. Pull out the metal bar from the lower end and unhook the upper end from the housing roof (see Figure C-2).
  • Page 199 5. Remove the screws that secure the charger compartment metal cover.
  • Page 200 6. Align the charger board with the rails in the charger compartment, then insert it until the edge connector reaches the power backplane.
  • Page 201 7. Press the holding clip inward to lock the charger board into the enclosure. 8. Unpack the battery box.
  • Page 202 9. Firmly hold the battery box with both hands and insert it into the bottom compartment, below the charger. 10. Secure the battery box with screws.
  • Page 203 11. Attach the charger compartment metal cover and secure it with screws.
  • Page 204 Follow these steps to remove a battery box from the power supply rack: 1. Remove the screws that secure the battery box to the enclosure. 2. Holding on the hole in the center, pull the battery box out about an inch. 3.
  • Page 207 Select Select Select...
  • Page 208 Select...
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  • Page 210: Checking The Package Contents

    Release Note AcerAltos 19000 Update Thank you for purchasing an AcerAltos 19000 server. We want to provide you with the most up-to-date information about your new server. This release note updates the AcerAltos 19000 User’s Guide (P/N 49.AA985.001) with information about RDM, a key component in Acer’s suite of management software.
  • Page 211 The figure below shows the location of the RDM LED indicator. This indicator remains lit (on) whenever RDM is activated in Runtime Remote Mode. The figure below replaces the figure on page 1-12 of the AcerAltos 19000 User's Guide. For more information about RDM hardware, including how to reinstall the RDM module and LED, refer to the Remote Diagnostic Manager (RDM) User’s Guide.
  • Page 212 RDM BIOS Utility The current RDM BIOS screen is similar to the following two screens. Refer to Chapter 2 of the RDM User's Guide (P/N 49.AB330.001) for details on the current RDM BIOS. P/N 46.AA985.103 (3 of 4) June 4, 1997...
  • Page 213 Advanced Server Manager (ASM) Pro References in the AcerAltos 19000 User's Guide to Acer Server Manager (ASM) Pro should read Advanced Server Manager (ASM) Pro. Remote Diagnostic Manager (RDM) References in the AcerAltos 19000 User's Guide to Remote Device Manager (RDM) should read Remote Diagnostic Manager (RDM).

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