Troubleshooting - New Buck Corporation GAS STOVE HEATER Owner's Operation And Installation Manual

TROUBLESHOOTING

NOTE:
All troubleshooting items are
listed in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed, there is
no spark at ODS/pilot
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
ODS/pilot lights but flame goes out
when control knob is released
Burner does not light after ODS/pilot is
lit
WARNING:
Turn off heater and
let cool before servicing. Only a
qualified service person should
service and repair heater.
POSSIBLE CAUSE
1. Ignitor electrode not connected to
ignitor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad piezo ignitor
5. Ignitor electrode broken
6. Ignitor electrode positioned
wrong
1. Gas supply turned off or
equipment shutoff valve closed
2. Control knob not in PILOT
position
3. Control knob not pressed in while
in PILOT position
4. Air in gas lines when installed
5. ODS/pilot is clogged
6. Gas regulator setting is not
correct
1. Control knob not fully pressed in
2. Control knob not pressed in long
enough
3. Equipment shutoff valve not fully
open
4. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, causing
pilot flame to go out. This
problem could be caused by one
or both of the following:
A. Low gas pressure
B. Dirty or partially clogged
ODS/pilot
5. Thermocouple connection loose
at control valve
6. Thermocouple damaged
7. Control valve damaged
1. Burner orifice clogged
2. Inlet gas pressure is too low
3. Burner orifice diameter is too
small
4. Thermopile/Generator leads
disconnected or improperly
connected
5. Burners will not come on in
remote position
20
CAUTION:
Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by
any metal or tubing. Keep ignitor
cable dry
3. Replace ignitor cable
4. Replace piezo ignitor
5. Replace piezo ignitor
6. Replace piezo ignitor
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while in
PILOT position
4. Continue holding down control
knob. Repeat igniting operation
until air is removed
5. Clean ODS/pilot (see Cleaning
and Maintenance, page 19) or
replace ODS/pilot assembly
6. Replace gas control
1. Press in control knob fully
2. After ODS/pilot lights, keep con-
trol knob pressed in 30 seconds
3. Fully open equipment shutoff
valve
4. Contact local natural gas company
•
C l e a n O D S / p i l o t
Cleaning and Maintenance,
page 19) or replace ODS/
pilot assembly
5. Hand tighten until snug, then
tighten 1/4 turn more
6. Replace thermocouple
7. Replace control valve
1. Clean burner (see Cleaning and
Maintenance, page 19) or replace
burner orifice
2. Contact local gas company
3. Replace burner orifice
4. Reconnect leads
5. Replace battery in transmitter and
receiver
( s e e