NETGEAR DG834G Reference Manual

NETGEAR DG834G Reference Manual

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Reference Manual for the
ADSL Modem Wireless
Router DG834G
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
202-10155-04
March 2007

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Summary of Contents for NETGEAR DG834G

  • Page 1 Reference Manual for the ADSL Modem Wireless Router DG834G NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10155-04 March 2007...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky tímto prohlašuje, že tento NETGEAR, Inc. 54 Mbps ADSL Modem Wireless Router [Czech] je ve shodì...
  • Page 4 [Swedish] de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. A printed copy of the EU Declaration of Conformity certificate for this product is provided in the DG834G v3 product package. Bestätigung des Herstellers/Importeurs Es wird hiermit bestätigt, daß das 54 Mbps ADSL Modem Wireless Router Model DG834G gemäß der im BMPT- AmtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist.
  • Page 5 Read instructions for correct handling. Customer Support Refer to the Support Information Card that shipped with your 54 Mbps ADSL Modem Wireless Router Model DG834G. World Wide Web NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL) http://www.netgear.com...
  • Page 6 v1.3, March 2007...
  • Page 7: Table Of Contents

    Contents Reference Manual for the ADSL Modem Wireless Router DG834G Chapter 1 About This Manual Audience, Scope, Conventions, and Formats ..............1-1 How to Print this Manual ....................1-2 Revision History ......................1-3 Chapter 2 Introduction About the Modem Router ....................2-1 Key Features ........................2-2 A Powerful, True Firewall ..................2-2...
  • Page 8 How to Configure WPA-802.1x/WPA2-802.1x Security .........4-15 Chapter 5 Protecting Your Network Protecting Access to Your 54 Mbps ADSL Modem Wireless Router Model DG834G ..5-1 How to Change the Built-In Password ..............5-1 Changing the Administrator Login Timeout ..............5-2 Configuring Basic Firewall Services ................5-3 Blocking Keywords, Sites, and Services ..............5-3...
  • Page 9 Outbound Rules (Service Blocking) ...............5-10 Order of Precedence for Rules ................5-12 Services ........................5-13 How to Define Services ..................5-13 Setting Times and Scheduling Firewall Services ............5-14 How to Set Your Time Zone ...................5-14 How to Schedule Firewall Services ................5-16 Chapter 6 Managing Your Network Backing Up, Restoring, or Erasing Your Settings ............6-1 How to Back Up the Configuration to a File .............6-1...
  • Page 10 VPN Tunnel Configuration ....................8-6 How to Set Up a Client-to-Gateway VPN Configuration ..........8-7 Step 1: Configuring the Client-to-Gateway VPN Tunnel on the DG834G v3 ...8-7 Step 2: Configuring the NETGEAR ProSafe VPN Client on the Remote PC ..8-12 How to Set Up a Gateway-to-Gateway VPN Configuration ..........8-21 VPN Tunnel Control ......................8-29...
  • Page 11 Step 1: Configuring the Client-to-Gateway VPN Tunnel on the VPN Router at the Employer’s Main Office ..................B-15 Step 2: Configuring the NETGEAR ProSafe VPN Client on the Remote PC at the Telecommuter’s Home Office ................B-18 Monitoring the VPN Tunnel (Telecommuter Example) ..........B-28 Viewing the PC Client’s Connection Monitor and Log Viewer .......
  • Page 12 v1.3, March 2007...
  • Page 13: About This Manual

    This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided in the Appendices and on the Netgear website. Note: Product updates are available on the NETGEAR, Inc. Web site at http://kbserver.netgear.com/products/DG834G v3.asp.
  • Page 14: How To Print This Manual

    Reference Manual for the ADSL Modem Wireless Router DG834G Warning: Ignoring this type of note may result in a malfunction or damage to the equipment. Danger: This is a safety warning. Failure to take heed of this notice may result in personal injury or death.
  • Page 15: Revision History

    Reference Manual for the ADSL Modem Wireless Router DG834G — Click the print icon in the upper left of the window. Tip: If your printer supports printing two pages on a single sheet of paper, you can save paper and printer ink by selecting this feature.
  • Page 16 Reference Manual for the ADSL Modem Wireless Router DG834G About This Manual v1.3, March 2007...
  • Page 17: Introduction

    This chapter describes the features of the NETGEAR 54 Mbps ADSL Modem Wireless Router Model DG834G. The ADSL Modem Wireless Router is a combination of a built-in ADSL modem, modem router, 4-port switch, and firewall which enables your entire network to safely share an Internet connection that otherwise would be used by a single computer.
  • Page 18: Key Features

    These features are discussed below. A Powerful, True Firewall Unlike simple Internet sharing NAT routers, the DG834G v3 is a true firewall, using stateful packet inspection to defend against hacker attacks. Its firewall features include: • Denial of Service (DoS) protection Automatically detects and thwarts Denial of Service (DoS) attacks such as Ping of Death, SYN Flood, LAND Attack and IP Spoofing.
  • Page 19: 802.11 Standards-Based Wireless Networking

    • Wireless access can be restricted by MAC address Easy Installation and Management You can install, configure, and operate the DG834G v3 within minutes after connecting it to the network. The following features simplify installation and management tasks: • Browser-based management Browser-based configuration allows you to easily configure your modem router from almost any type of personal computer, such as Windows, Macintosh, or Linux.
  • Page 20: Protocol Support

    The Ability to Enable or Disable IP Address Sharing by NAT The DG834G v3 allows several networked PCs to share an Internet account using only a single IP address, which may be statically or dynamically assigned by your Internet service provider (ISP).
  • Page 21: Virtual Private Networking (Vpn)

    Auto Sensing and Auto Uplink™ LAN Ethernet Connections With its internal 4-port 10/100 switch, the DG834G v3 can connect to either a 10 Mbps standard Ethernet network or a 100 Mbps Fast Ethernet network. The local LAN ports are autosensing and capable of full-duplex or half-duplex operation.
  • Page 22: Content Filtering

    Content Filtering With its content filtering feature, the DG834G v3 prevents objectionable content from reaching your PCs. The modem router allows you to control access to Internet content by screening for keywords within Web addresses. You can configure the modem router to log and report attempts to access objectionable Internet sites.
  • Page 23: Wireless Distribution System (Wds)

    WDS allows a wireless network to be expanded using access points, without needing a wired backbone to connect them. The DG834G v3 ADSL Modem Wireless Router can be configured to connect with other access points as a bridge (with wired clients only) or as a repeater (with wired and/or wireless clients).
  • Page 24: The Router's Front Panel

    Reference Manual for the ADSL Modem Wireless Router DG834G The Router’s Front Panel The front panel shown below contains status LEDs. Figure 2-1 You can use the LEDs to verify various conditions. Table 2-1 describes each LED. Table 2-1. LED Descriptions...
  • Page 25: The Router's Rear Panel

    Reference Manual for the ADSL Modem Wireless Router DG834G The Router’s Rear Panel The rear panel of the 54 Mbps ADSL Modem Wireless Router Model DG834G (Figure 2-2) contains port connections. Figure 2-2 Viewed from left to right, the rear panel contains the following elements: 1.
  • Page 26 Reference Manual for the ADSL Modem Wireless Router DG834G 2-10 Introduction v1.3, March 2007...
  • Page 27: Configuring Your Internet Connection

    Connecting the Router to the Internet To connect your ADSL Modem Wireless Router to the Internet, refer to the ADSL Modem Wirelesss Router Setup Manual on the DG834G ADSL Modem Wireless Router Resource CD or online as shown in the following table.
  • Page 28: Understanding Adsl Microfilters

    Reference Manual for the ADSL Modem Wireless Router DG834G • The Internet Service Provider (ISP) configuration information for your ADSL account. – ISP Login Name and Password – ISP Domain Name Server (DNS) Addresses – Fixed or Static IP Address •...
  • Page 29: Computers Set To Dhcp

    For the initial connection to your firewall, your computer has to be set to automatically get its TCP/IP configuration from the firewall via DHCP. This is usually the case. The NETGEAR Smart Wizard CD automatically takes care of this requirement. For manual setup, refer to the documentation that came with your computer.
  • Page 30: Manually Setting Up Your Modem Router

    ADSL configuration information from your Internet Service Provider (ISP). 1. Connect the ADSL filter. Note: If you purchased the DG834G v3 in a country where an ADSL filter is not included, you must acquire one. a. You need to install an ADSL filter for every telephone that uses the same phone line as your modem router.
  • Page 31 Reference Manual for the ADSL Modem Wireless Router DG834G b. Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the phone to the phone line connector (A): Line Figure 3-6 Note: To use a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and connect the phone to the filter.
  • Page 32 Reference Manual for the ADSL Modem Wireless Router DG834G 2. Connect the modem router to the ADSL filter. a. Using the included phone cable with RJ-11 jacks, connect the ADSL port (B) of the modem router to the ADSL port (C) of the two-line filter.
  • Page 33 Reference Manual for the ADSL Modem Wireless Router DG834G b. Connect the Ethernet cable (D) from a modem router LAN port to the Ethernet adapter in your computer. Line Figure 3-8 Configuring Your Internet Connection v1.3, March 2007...
  • Page 34 Reference Manual for the ADSL Modem Wireless Router DG834G c. Connect the power adapter to the firewall and plug it in to a power outlet. Verify the following: The power light is lit after turning on the firewall. The test light comes on briefly, then goes off.
  • Page 35 Reference Manual for the ADSL Modem Wireless Router DG834G This login window opens: Figure 3-10 Enter admin for the user name and password for the password, both in lower case letters. b. After logging in, you will see the menu below.
  • Page 36: Auto-Detecting Your Internet Connection Type

    In either case, use to the configuration parameters your ISP provided to assure that the configuration settings for your Internet connection are correct. 5. Test your Internet connection. From the bottom of the Setup menu, click Test. If the NETGEAR Web site does not appear within one minute, refer to Chapter 9, “Troubleshooting”.
  • Page 37: Wizard-Detected Pppoe Login Account Setup

    Reference Manual for the ADSL Modem Wireless Router DG834G Wizard-Detected PPPoE Login Account Setup If the Setup Wizard determines that your Internet service account uses a login protocol such as PPP over Ethernet (PPPoE), you will be directed to the PPPoE page shown: Figure 3-12 Enter the PPPoE login user name and password.
  • Page 38: Wizard-Detected Dynamic Ip Account Setup

    Reference Manual for the ADSL Modem Wireless Router DG834G Wizard-Detected Dynamic IP Account Setup If the Setup Wizard determines that your Internet service account uses Dynamic IP assignment, you will be directed to the page shown: Figure 3-14 Click Apply to set Dynamic IP as the connection method.
  • Page 39: Wizard-Detected Fixed Ip (Static) Account Setup

    DNS server addresses from your ISP and enter them manually here. 3. Click Apply to save the settings. 4. Click the Test button to test your Internet connection. If the NETGEAR Web site does not appear within one minute, refer to Chapter 9, “Troubleshooting”.
  • Page 40: Testing Your Internet Connection

    After completing the Internet connection configuration, your can test your Internet connection. Log in to the modem router, then, from the Basic Settings link in the Setup menu, click the Test button. If the NETGEAR Web site does not appear within one minute, refer to Chapter 9, “Troubleshooting”.
  • Page 41: Manually Configuring Your Internet Connection

    Reference Manual for the ADSL Modem Wireless Router DG834G Manually Configuring Your Internet Connection You can manually configure your modem router using the menu below, or you can allow the Setup Wizard to determine your configuration as described in the previous section.
  • Page 42: How To Perform Manual Configuration

    LAN. Entering an Idle Timeout value of zero means never log out. 5. When a connection uses PPPoE, the IP address is normally assigned automatically. However, the DG834G v3 allows this address to be set manually. 3-16 Configuring Your Internet Connection...
  • Page 43 IP addresses (192.168.0.x) to LAN connected devices. When NAT is disabled, only standard routing is performed by this router. Classical routing lets you directly manage the IP addresses the DG834G v3 uses. Classical routing should be selected only by experienced users.
  • Page 44 7. NAT automatically assigns private IP addresses (192.168.0.x) to LAN-connected devices. When NAT is disabled, only standard routing is performed by this router. Classical routing lets you directly manage the IP addresses the DG834G v3 uses. Classical routing should be selected only by experienced users.
  • Page 45 IP addresses (192.168.0.x) to LAN connected devices. When NAT is disabled, only standard routing is performed by this router. Classical routing lets you directly manage the IP addresses the DG834G v3 uses. Classical routing should be selected only by experienced users.
  • Page 46: Adsl Settings

    ISP. Alternatively, select “Use this MAC address” and enter it. 8. Click Apply to save your settings. 9. Click Test to test your Internet connection. If the NETGEAR Web site does not appear within one minute, refer to Chapter 9, “Troubleshooting”.
  • Page 47 Reference Manual for the ADSL Modem Wireless Router DG834G 4. Type a number between 1 and 65535 for the VCI. The default is 35. 5. Click Apply. Configuring Your Internet Connection 3-21 v1.3, March 2007...
  • Page 48 Reference Manual for the ADSL Modem Wireless Router DG834G 3-22 Configuring Your Internet Connection v1.3, March 2007...
  • Page 49: Wireless Configuration

    Wireless Configuration This chapter describes how to configure the wireless features of your 54 Mbps ADSL Modem Wireless Router Model DG834G. Considerations for a Wireless Network In planning your wireless network, you should consider the level of security required. You should also select the physical placement of your modem router in order to maximize the network speed.
  • Page 50: Implement Appropriate Wireless Security

    Restrict Access Based on MAC Address. You can allow only trusted PCs to connect so that unknown PCs cannot wirelessly connect to the DG834G v3. Restricting access by MAC address adds an obstacle against unwanted access to your network, but the data broadcast over the wireless link is fully exposed.
  • Page 51 Reference Manual for the ADSL Modem Wireless Router DG834G • WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared Key authentication and WEP data encryption will block all but the most determined eavesdropper. This data encryption mode has been superseded by WPA-PSK and WPA2-PSK.
  • Page 52: Understanding Wireless Settings

    Reference Manual for the ADSL Modem Wireless Router DG834G Understanding Wireless Settings To configure the Wireless interface of your modem router, click the Wireless Settings link in the Setup section of the main menu. The Wireless Settings menu will appear, similar to that shown...
  • Page 53 32 alphanumeric characters. The same Name (SSID) must be assigned to all wireless devices in your network. The default SSID is NETGEAR, but NETGEAR strongly recommends that you change your network Name to a different value.
  • Page 54 • If Shared or Open Network Authentication is enabled, you can choose 64- or 128-bit WEP data encryption. Note: With Open Network Authentication and 64- or 128-bit WEP Data Encryption, the DG834G v3 does perform 64- or 128-bit data encryption but does not perform any authentication. Security Encryption (WEP) Key These key values must be identical on all wireless devices in your network (key 1 must be the same for all, key 2 must be the same for all, and so on).
  • Page 55: How To Set Up And Test Basic Wireless Connectivity

    1. Log in to the DG834G v3 firewall at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever LAN address and password you have set up.
  • Page 56: How To Restrict Wireless Access To Your Network

    By default, any wireless PC that is configured with the correct SSID will be allowed access to your wireless network. For increased security, the 54 Mbps ADSL Modem Wireless Router Model DG834G provides several ways to restrict wireless access to your network: •...
  • Page 57 To restrict access based on MAC addresses, follow these steps: 1. Log in to the DG834G v3 firewall at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever LAN address and password you have set up.
  • Page 58 Reference Manual for the ADSL Modem Wireless Router DG834G 2. From the Wireless Settings menu, Wireless Station Access List section, click the Setup Access List button to display the list, shown below: Figure 4-4 3. Select the Turn Access Control On check box to enable restricting wireless computers by their MAC addresses.
  • Page 59: Choosing Wep Authentication And Security Encryption Methods

    6. Make sure the Turn Access Control On check box is selected, then click Apply. Now, only devices on this list will be allowed to wirelessly connect to the DG834G v3. This prevents unauthorized access to your network.
  • Page 60 Internet sites use another level of highly secure encryption called SSL. You can tell if a web site is using SSL because the web address begins with HTTPS rather than HTTP. Authentication Type Selection The DG834G v3 lets you select the following wireless authentication schemes. • Automatic •...
  • Page 61: How To Configure Wep

    LAN address and password you have set up. 2. Click the Wireless Settings link in the Setup section of the main menu for the DG834G v3 modem router.
  • Page 62: How To Configure Wpa-Psk/Wpa2-Psk Security

    Be sure you clearly understand how the WEP key settings are configured in your wireless adapter. Wireless adapter configuration utilities such as the one included in Windows XP only allow entry of one key which must match the default key you set in the DG834G v3. 9. Click Apply to save your settings.
  • Page 63: How To Configure Wpa-802.1X/Wpa2-802.1X Security

    LAN address and password you have set up. 2. Click Wireless Settings in the Setup section of the main menu of the DG834G v3. 3. Choose the WPA-802.1x, WA2-802.1x, or WPA-802.1x+WPA2-802.1x radio button. The WPA-802.1x+WPA2-802.1x option is the most flexible, as it allows wireless clients to use...
  • Page 64 Reference Manual for the ADSL Modem Wireless Router DG834G 4-16 Wireless Configuration v1.3, March 2007...
  • Page 65: Protecting Your Network

    Note: The user name and password are not the same as any user name or password your may use to log in to your Internet connection. NETGEAR recommends that you change this password to a more secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of both upper and lower case letters, numbers, and symbols.
  • Page 66: Changing The Administrator Login Timeout

    Reference Manual for the ADSL Modem Wireless Router DG834G 2. From the Main Menu of the browser interface, under the Maintenance heading, select Set Password to bring up the menu shown. Figure 5-2 3. To change the password, first enter the old password, and then enter the new password twice.
  • Page 67: Configuring Basic Firewall Services

    Reference Manual for the ADSL Modem Wireless Router DG834G Configuring Basic Firewall Services Basic firewall services you can configure include access blocking and scheduling of firewall security. These topics are presented below. Blocking Keywords, Sites, and Services The modem router provides a variety of options for blocking Internet based content and communications services.
  • Page 68 Reference Manual for the ADSL Modem Wireless Router DG834G 2. Select the Block Sites link of the Security menu. Figure 5-3 3. To enable keyword blocking, select one of the following: • Per Schedule—to turn on keyword blocking according to the settings on the Schedule page.
  • Page 69: Firewall Rules

    Reference Manual for the ADSL Modem Wireless Router DG834G You can specify one trusted user, which is a computer that will be exempt from blocking and logging. Since the trusted user will be identified by an IP address, you should configure that computer with a fixed IP address.
  • Page 70: Instant Messaging (Im) Ports

    Reference Manual for the ADSL Modem Wireless Router DG834G To access the rules configuration of the DG834G v3, click the Firewall Rules link on the main menu, then click Add for either an Outbound or Inbound Service. Figure 5-4 •...
  • Page 71: Inbound Rules (Port Forwarding)

    Reference Manual for the ADSL Modem Wireless Router DG834G Inbound Rules (Port Forwarding) Because the DG834G v3 uses Network Address Translation (NAT), your network presents only one IP address to the Internet, and outside users cannot directly address any of your local computers.
  • Page 72 Reference Manual for the ADSL Modem Wireless Router DG834G The parameters are: • Service—From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices. Use the Services menu to add any additional services or applications that do not already appear.
  • Page 73 Reference Manual for the ADSL Modem Wireless Router DG834G • WAN Users—These settings determine which packets are covered by the rule, based on their source (WAN) IP address. Select the desired option: – Any — all IP addresses are covered by this rule.
  • Page 74: Outbound Rules (Service Blocking)

    WAN IP address will fail. Outbound Rules (Service Blocking) The DG834G v3 allows you to block the use of certain Internet services by computers on your network. This is called service blocking or port filtering. You can define an outbound rule to block Internet access from a local computer based on: •...
  • Page 75 Reference Manual for the ADSL Modem Wireless Router DG834G Outbound Rule Example: Blocking Instant Messenger If you want to block Instant Messenger usage by employees during working hours, you can create an outbound rule to block that application from any internal IP address to any external address according to the schedule that you have created in the Schedule menu.
  • Page 76: Order Of Precedence For Rules

    Reference Manual for the ADSL Modem Wireless Router DG834G • WAN Users—These settings determine which packets are covered by the rule, based on their destination WAN IP address. Select the desired option: – Any — all IP addresses are covered by this rule.
  • Page 77: Services

    1024 to 65535 by the authors of the application. Although the DG834G v3 already holds a list of many service port numbers, you are not limited to these choices. Use the procedure below to create your own service definitions.
  • Page 78: Setting Times And Scheduling Firewall Services

    Reference Manual for the ADSL Modem Wireless Router DG834G • To edit an existing Service, select its button on the left side of the table and click Edit Service. • To delete an existing Service, select its button on the left side of the table and click Delete Service.
  • Page 79 Enabling Daylight Savings Time will cause one hour to be added to the standard time. 4. The modem router has a list of NETGEAR NTP servers. If you would prefer to use a particular NTP server as the primary server, enter its IP address under Use this NTP Server.
  • Page 80: How To Schedule Firewall Services

    Reference Manual for the ADSL Modem Wireless Router DG834G How to Schedule Firewall Services If you enabled services blocking in the Block Services menu or Port forwarding in the Ports menu, you can set up a schedule for when blocking occurs or when access is not restricted.
  • Page 81: Managing Your Network

    Managing Your Network This chapter describes how to perform network management tasks with your 54 Mbps ADSL Modem Wireless Router Model DG834G. Backing Up, Restoring, or Erasing Your Settings The configuration settings of the ADSL Modem Wireless Router are stored in a configuration file in the modem router.
  • Page 82: How To Restore The Configuration From A File

    NETGEAR. Upgrade files can be downloaded from NETGEAR's Web site. If the upgrade file is compressed (.ZIP file), you must first extract the binary (.BIN or .IMG) file before uploading it to the modem router.
  • Page 83: How To Upgrade The Modem Router Firmware

    Reference Manual for the ADSL Modem Wireless Router DG834G How to Upgrade the Modem Router Firmware NETGEAR recommends that you back up your configuration before doing a firmware upgrade. After the upgrade is complete, you may need to restore your configuration settings.
  • Page 84: Network Management Information

    Reference Manual for the ADSL Modem Wireless Router DG834G Network Management Information The DG834G v3 provides a variety of status and usage information which is discussed below. Viewing Modem Router Status and Usage Statistics From the Main Menu, under Maintenance, click Router Status to view this screen.
  • Page 85 Reference Manual for the ADSL Modem Wireless Router DG834G This screen shows the following parameters: Table 6-1. Menu 3.2 - Modem Router Status Fields Field Description Account Name The Host Name assigned to the modem router in the Basic Settings menu.
  • Page 86 Indicates if the Access Point feature is disabled or not. If not enabled, the Wireless LED on the front panel will be off. Broadcast Name Indicates if the DG834G v3 is configured to broadcast its SSID. Click the Show Statistics button to display modem router usage statistics, as shown below: Figure 6-4 Managing Your Network v1.3, March 2007...
  • Page 87 Reference Manual for the ADSL Modem Wireless Router DG834G This screen shows the following statistics: Table 6-2. Router Statistics Fields Field Description WAN or LAN Port The statistics for the WAN (Internet) and LAN ports. Status The link status of the port.
  • Page 88 Reference Manual for the ADSL Modem Wireless Router DG834G Click the Connection Status button to display modem router connection status, shown below: Figure 6-5 This screen shows the following statistics: Table 6-3. Connection Status Fields for PPPoA Field Description Connection Time The time elapsed since the last connection to the Internet via the ADSL port.
  • Page 89: Viewing Attached Devices

    Reference Manual for the ADSL Modem Wireless Router DG834G Viewing Attached Devices The Attached Devices menu contains a table of all IP devices that the modem router has discovered on the local network. From the Main Menu of the browser interface, under the...
  • Page 90 Reference Manual for the ADSL Modem Wireless Router DG834G An example of the logs file is shown below. Figure 6-7 6-10 Managing Your Network v1.3, March 2007...
  • Page 91 Reference Manual for the ADSL Modem Wireless Router DG834G Log entries are described in Table 6-4 below: Table 6-4. Security Log entry descriptions Field Description Date and Time The date and time the log entry was recorded. Description or The type of event and what action was taken if any.
  • Page 92: Examples Of Log Messages

    Reference Manual for the ADSL Modem Wireless Router DG834G Selecting What Information to Log Besides the standard information listed above, you can choose to log additional information. Those optional selections are as follows: • Attempted access to blocked site •...
  • Page 93: Enabling Security Event E-Mail Notification

    Reference Manual for the ADSL Modem Wireless Router DG834G Dropped Packets Wed, 2002-05-22 07:15:15 - TCP packet dropped - Source:64.12.47.28,4787,WAN - Destination:134.177.0.11,21,LAN - [Inbound Default rule match] Sun, 2002-05-22 12:50:33 - UDP packet dropped - Source:64.12.47.28,10714,WAN - Destination:134.177.0.11,6970,LAN - [Inbound Default rule match] Sun, 2002-05-22 21:02:53 - ICMP packet dropped - Source:64.12.47.28,0,WAN -...
  • Page 94 Reference Manual for the ADSL Modem Wireless Router DG834G • Turn e-mail notification on. Select this check box if you want to receive e-mail logs and alerts from the modem router. • Send alerts and logs via email. — Send To This E-mail Address Enter the e-mail address where you want to send the alerts and logs.
  • Page 95: Running Diagnostic Utilities And Rebooting The Modem Router

    Reference Manual for the ADSL Modem Wireless Router DG834G Running Diagnostic Utilities and Rebooting the Modem Router The ADSL Modem Wireless Router has a diagnostics feature. You can use the diagnostics menu to perform the following functions from the modem router: •...
  • Page 96: Enabling Remote Management

    Using the Remote Management page, you can allow a user or users on the Internet to configure, upgrade and check the status of your 54 Mbps ADSL Modem Wireless Router Model DG834G. Tip: Be sure to change the modem router's default password to a very secure password.
  • Page 97 Reference Manual for the ADSL Modem Wireless Router DG834G 4. Specify what external addresses will be allowed to access the modem router’s remote management. For security, restrict access to as few external IP addresses as practical: • To allow access from any IP address on the Internet, select Everyone.
  • Page 98 Reference Manual for the ADSL Modem Wireless Router DG834G 6-18 Managing Your Network v1.3, March 2007...
  • Page 99: Advanced Configuration

    This chapter describes how to configure the advanced features of your 54 Mbps ADSL Modem Wireless Router Model DG834G. Configuring Advanced Security The 54 Mbps ADSL Modem Wireless Router Model DG834G provides a variety of advanced features, such as: •...
  • Page 100: Setting Up A Default Dmz Server

    Reference Manual for the ADSL Modem Wireless Router DG834G Setting Up A Default DMZ Server The Default DMZ Server feature is helpful when using some online games and videoconferencing applications that are incompatible with NAT. The modem router is programmed to recognize some of these applications and to work properly with them, but there are other applications that may not function well.
  • Page 101: Connect Automatically, As Required

    Reference Manual for the ADSL Modem Wireless Router DG834G 2. From the Main Menu, under Advanced, click the WAN Setup link to view the page shown: Figure 7-1 3. Select the Default DMZ Server check box. 4. Type the IP address for that server.
  • Page 102: Enable Pppoe-Relay

    Reference Manual for the ADSL Modem Wireless Router DG834G Enable PPPoE-Relay When enabled, this feature allows a PPPoE client on a local PC to a remote PPPoE server with the gateway acting as a relay agent. Disable Port Scan and DOS Protection The Firewall protects your LAN against Port Scans and Denial of Service (DOS) attacks.
  • Page 103 Reference Manual for the ADSL Modem Wireless Router DG834G These addresses are part of the Internet Engineering Task Force (IETF)-designated private address range for use in private networks, and should be suitable in most applications. If your network has a requirement to use a different IP addressing scheme, you can make those changes in this menu.
  • Page 104: Dhcp

    Reference Manual for the ADSL Modem Wireless Router DG834G • RIP Direction RIP (Router Information Protocol) allows a modem router to exchange routing information with other routers. The RIP Direction selection controls how the Modem Router sends and receives RIP packets. Both is the default.
  • Page 105 Reference Manual for the ADSL Modem Wireless Router DG834G Specify the pool of IP addresses to be assigned by setting the Starting IP Address and Ending IP Address. These addresses should be part of the same IP address subnet as the router’s LAN IP address.
  • Page 106: How To Configure Lan Tcp/Ip Settings

    Reference Manual for the ADSL Modem Wireless Router DG834G 4. Click Apply to enter the reserved address into the table. Note: The reserved address will not be assigned until the next time the computer contacts the router's DHCP server. Reboot the computer or access its IP configuration and force a DHCP release and renew.
  • Page 107: Configuring Dynamic Dns

    Reference Manual for the ADSL Modem Wireless Router DG834G Configuring Dynamic DNS If your network has a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you will not know in advance what your IP address will be, and the address can change frequently.
  • Page 108 Reference Manual for the ADSL Modem Wireless Router DG834G 2. From the Main Menu of the browser interface, under Advanced, select Dynamic DNS to display the page below. Figure 7-4 3. Access the Web site of one of the dynamic DNS service providers whose names appear in the ‘Service Provider’...
  • Page 109: Using Static Routes

    Reference Manual for the ADSL Modem Wireless Router DG834G Using Static Routes Static Routes provide additional routing information to your router. Under normal circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
  • Page 110: How To Configure Static Routes

    Reference Manual for the ADSL Modem Wireless Router DG834G How to Configure Static Routes 1. Log in to the router at its default LAN address of http://192.168.0.1 with its default User Name of admin, default password of password, or using whatever User Name, Password and LAN address you have chosen for the router.
  • Page 111: Universal Plug And Play (Upnp)

    Reference Manual for the ADSL Modem Wireless Router DG834G d. Select Active to make this route effective. e. Type the Destination IP Address of the final destination. Type the IP Subnet Mask for this destination. If the destination is a single host, type 255.255.255.255.
  • Page 112: Wireless Bridging And Repeating

    “Point-to-Point Bridge Configuration” on page 7-16. • Multi-Point Bridge. The DG834G v3 is the “master” for a group of bridge-mode wireless stations. Then all traffic is sent to this “master,” rather than to other access points. See “Multi- Point Bridge Configuration” on page 7-17.
  • Page 113 Reference Manual for the ADSL Modem Wireless Router DG834G • Repeater with Wireless Client Association. Sends all traffic to the remote AP. See “Repeater with Wireless Client Association” on page 7-19. Note: The Wireless Bridging and Repeating feature uses the default Security Profile to send and receive traffic.
  • Page 114: Point-To-Point Bridge Configuration

    2. Configure the other access point (AP2) on LAN Segment 2 in Point-to-Point Bridge mode. The DG834G v3 must have AP2’s MAC address in its Remote MAC Address field, and AP2 must have the DG834G v3’s MAC address in its Remote MAC Address field.
  • Page 115: Multi-Point Bridge Configuration

    1. Configure the Operating Mode of the ADSL Modem Wireless Routers. • Because it is in a central location, configure the DG834G v3 (AP 1) on LAN Segment 1 in Point-to-Multi-Point Bridge mode and enter the MAC addresses of AP 2 and AP 3 in the Remote MAC Address 1 and Remote MAC Address 2 fields.
  • Page 116 Point-to-Point Bridge mode. • All APs, including the DG834G v3 ADSL Modem Wireless Router, must be on the same LAN. That is, all the AP LAN IP addresses must be in the same network.
  • Page 117: Repeater With Wireless Client Association

    You cannot configure a sequence of parent/child APs. You are limited to only one parent AP, although if the DG834G v3 is the parent AP it can connect with up to four child APs. The figure below shows an example of a Repeater Mode configuration.
  • Page 118 Reference Manual for the ADSL Modem Wireless Router DG834G 2. Verify the following for both access points: • The LAN network configuration of the ADSL Modem Wireless Router and other AP device are configured to operate in the same LAN network address range as the LAN devices •...
  • Page 119: Virtual Private Networking

    “How to Set Up a Client-to-Gateway VPN Configuration” on page 8-7 provides the steps needed to configure a VPN tunnel between a remote PC and a network gateway using the VPN Wizard and the NETGEAR ProSafe VPN Client. • “How to Set Up a Gateway-to-Gateway VPN Configuration” on page 8-21 provides the steps needed to configure a VPN tunnel between two network gateways using the VPN Wizard.
  • Page 120: Overview Of Vpn Configuration

    Two common scenarios for configuring VPN tunnels are between a remote personal computer and a network gateway and between two or more network gateways. The DG834G v3 supports both of these types of VPN configurations. The ADSL Modem Wireless Router supports up to five concurrent tunnels.
  • Page 121: Gateway-To-Gateway Vpn Tunnels

    A VPN between two or more NETGEAR VPN-enabled routers is a good way to connect branch or home offices and business partners over the Internet. VPN tunnels also enable access to network resources across the Internet. In this case, use DG834G v3s on each end of the tunnel to form the VPN tunnel end points. See “How to Set Up a Gateway-to-Gateway VPN Configuration”...
  • Page 122: Planning A Vpn

    Reference Manual for the ADSL Modem Wireless Router DG834G Planning a VPN When you set up a VPN, it is helpful to plan the network configuration and record the configuration parameters on a worksheet: Table 8-1. VPN Tunnel Configuration Worksheet...
  • Page 123 Reference Manual for the ADSL Modem Wireless Router DG834G • Will either endpoint use Fully Qualified Domain Names (FQDNs)? FQDNs supplied by Dynamic DNS providers (see “The Use of a Fully Qualified Domain Name (FQDN)” on page B-8) can allow a VPN endpoint with a dynamic IP address to initiate or respond to a tunnel request.
  • Page 124: Vpn Tunnel Configuration

    You have more control over the process, however the process is more complex and there are more opportunities for errors or configuration mismatches between your DG834G v3 and the corresponding VPN endpoint gateway or client workstation. Note: NETGEAR publishes additional interoperability scenarios with various gateway and client software products.
  • Page 125: How To Set Up A Client-To-Gateway Vpn Configuration

    (Running NETGEAR ProSafe VPN Client) Figure 8-3 Setting up a VPN between a remote PC running the NETGEAR ProSafe VPN Client and a network gateway involves the following two steps: • “Step 1: Configuring the Client-to-Gateway VPN Tunnel on the DG834G v3” on page 8-7 uses the VPN Wizard to configure the VPN tunnel between the remote PC and network gateway.
  • Page 126 Reference Manual for the ADSL Modem Wireless Router DG834G Table 8-3. VPN Tunnel Configuration Worksheet Connection Name: RoadWarrior Pre-Shared Key: 12345678 Secure Association -- Main Mode or Manual Keys: Main Perfect Forward Secrecy -- Enabled or Disabled: Disabled Encryption Protocol -- DES or 3DES:...
  • Page 127 Reference Manual for the ADSL Modem Wireless Router DG834G 1. Log in to the DG834G v3 at its LAN address of http://192.168.0.1 with its default user name and password of . Click the VPN Wizard link in the main menu to...
  • Page 128 Reference Manual for the ADSL Modem Wireless Router DG834G The Summary screen below displays. Figure 8-6 8-10 Virtual Private Networking v1.3, March 2007...
  • Page 129 Reference Manual for the ADSL Modem Wireless Router DG834G To view the VPNC recommended authentication and encryption settings used by the VPN Wizard, click the “here” link. Click Back to return to the Summary screen. Figure 8-7 3. Click Done on the Summary screen to complete the configuration procedure. The VPN Policies menu below displays showing that the new tunnel is enabled.
  • Page 130: Step 2: Configuring The Netgear Prosafe Vpn Client On The Remote Pc

    This procedure describes how to configure the NETGEAR ProSafe VPN Client. We will assume the PC running the client has a dynamically assigned IP address. The PC must have the NETGEAR ProSafe VPN Client program installed that supports IPSec. Go to the NETGEAR website (http://www.netgear.com) and select VPN01L_VPN05L in the Product Quick Find drop-down menu for information on how to purchase the NETGEAR ProSafe VPN Client.
  • Page 131 Figure 8-9 A “New Connection” listing appears in the list of policies. Rename the “New Connection” so that it matches the Connection Name you entered in the VPN Settings of the DG834G v3 on LAN A. Note: In this example, the Connection Name used on the client side of the VPN...
  • Page 132 Select the Connect using Secure Gateway Tunnel check box. Select IP Address in the ID Type menu below the check box. Enter the public WAN IP Address of the DG834G v3 in the field directly below the ID Type menu. In this example, would be used.
  • Page 133 Reference Manual for the ADSL Modem Wireless Router DG834G a. In the Network Security Policy list on the left side of the Security Policy Editor window, click on My Identity. Figure 8-11 b. Choose None in the Select Certificate menu.
  • Page 134 Reference Manual for the ADSL Modem Wireless Router DG834G e. Click the Pre-Shared Key button. In the Pre-Shared Key dialog box, click the Enter Key button. Enter the DG834G v3's Pre-Shared Key and click OK. In this example, 12345678 is entered. This field is case sensitive.
  • Page 135 In this step, you will provide the type of encryption (DES or 3DES) to be used for this connection. This selection must match your selection in the DG834G v3 configuration. a. Expand the Key Exchange subheading by double clicking its name or clicking on the “+”...
  • Page 136 VPN router’s LAN. 8. Check the VPN Connection. To check the VPN Connection, you can initiate a request from the remote PC to the DG834G v3’s network by using the “Connect” option in the NETGEAR ProSafe menu bar. The NETGEAR ProSafe client will report the results of the attempt to connect.
  • Page 137 Once the connection is established, you can open the browser of the PC and enter the LAN IP address of the remote DG834G v3. After a short wait, you should see the login screen of the Modem Router (unless another PC already has the DG834G v3 management interface open).
  • Page 138 9. The Connection Monitor screen for this connection is shown below: Figure 8-18 In this example you can see the following: • The DG834G v3 has a public IP WAN address of 22.23.24.25. • The DG834G v3 has a LAN IP address of 192.168.3.1. •...
  • Page 139: How To Set Up A Gateway-To-Gateway Vpn Configuration

    DG834G VPN Firewall Firewall 192.168.3.1 192.168.0.1 Figure 8-19 Set the LAN IPs on each DG834G v3 to different subnets and configure each properly for the Internet. The examples below assume the following settings: Virtual Private Networking 8-21 v1.3, March 2007...
  • Page 140 192.168.0.x. Follow this procedure to configure a gateway-to-gateway VPN tunnel using the VPN Wizard. 1. Log in to the DG834G v3 on LAN A at its default LAN address of http://192.168.0.1 with its default user name of and password of .
  • Page 141 Reference Manual for the ADSL Modem Wireless Router DG834G Figure 8-20 2. Fill in the Connection Name and the pre-shared key, select the type of target end point, and click Next to proceed. Enter the new Connection Name: (e.g., GtoG) Enter the pre-shared key: (e.g., 12345678)
  • Page 142 Reference Manual for the ADSL Modem Wireless Router DG834G 3. Fill in the IP Address or FQDN for the target VPN endpoint WAN connection and click Next. Enter the WAN IP address of the remote VPN gateway: (e.g., 22.23.24.25) Figure 8-22 4.
  • Page 143 Reference Manual for the ADSL Modem Wireless Router DG834G The Summary screen below displays. Figure 8-24 Virtual Private Networking 8-25 v1.3, March 2007...
  • Page 144 Reference Manual for the ADSL Modem Wireless Router DG834G To view the VPNC recommended authentication and encryption settings used by the VPN Wizard, click the “here” link (see Figure 8-24). Click Back to return to the Summary screen. Figure 8-25 5.
  • Page 145 “Using Auto Policy to Configure VPN Tunnels” on page 8-38 enable the IKE keepalive capability on an existing VPN tunnel. 6. Repeat for the DG834G v3 on LAN B and pay special attention to use the following network settings as appropriate.
  • Page 146 Reference Manual for the ADSL Modem Wireless Router DG834G a. Open the DG834G v3 management interface and click on VPN Status to get the VPN Status/Log screen (Figure 8-27). Figure 8-27 b. Click on VPN Status (Figure 8-29) to get the Current VPN Tunnels (SAs) screen (Figure 8-28).
  • Page 147: Vpn Tunnel Control

    To use the VPN Status screen to activate a VPN tunnel, perform the following steps: 1. Log in to the Modem Router. 2. Open the DG834G v3 management interface and click on VPN Status to get the VPN Status/ Log screen (Figure 8-29).
  • Page 148 Client-to-Gateway Configuration—to check the VPN Connection, you can initiate a request from the remote PC to the DG834G v3’s network by using the “Connect” option in the NETGEAR ProSafe menu bar. The NETGEAR ProSafe client will report the results of the attempt to connect.
  • Page 149 Once the connection is established, you can open the browser of the PC and enter the LAN IP address of the remote DG834G v3. After a short wait, you should see the login screen of the Modem Router (unless another PC already has the DG834G v3 management interface open).
  • Page 150 Reference Manual for the ADSL Modem Wireless Router DG834G b. ping 192.168.3.1. Figure 8-33 Note: The pings may fail the first time. If so, then try the pings a second time. Start Using a VPN Tunnel to Activate It To use a VPN tunnel, use a Web browser to go to a URL whose IP address or range is covered by the policy for that VPN tunnel.
  • Page 151: Verifying The Status Of A Vpn Tunnel

    To use the VPN Status page to determine the status of a VPN tunnel, perform the following steps: 1. Log in to the Modem Router. 2. Open the DG834G v3 management interface and click on VPN Status to get the VPN Status/ Log screen (Figure 8-34).
  • Page 152 Reference Manual for the ADSL Modem Wireless Router DG834G 3. Click on VPN Status (Figure 8-29) to get the Current VPN Tunnels (SAs) screen. Figure 8-35 This table lists the following data for each active VPN Tunnel. • SPI—each SA has a unique SPI (Security Parameter Index) for traffic in each direction.
  • Page 153: Deactivating A Vpn Tunnel

    To use the VPN Policies page to deactivate a VPN tunnel, perform the following steps: 1. Log in to the Modem Router. 2. Open the DG834G v3 management interface and click on VPN Policies to get the VPN Policies screen (Figure 8-36).
  • Page 154 Reference Manual for the ADSL Modem Wireless Router DG834G 2. Open the DG834G v3 management interface and click on VPN Status to get the VPN Status/ Log screen (Figure 8-37). Figure 8-37 3. Click VPN Status (Figure 8-37) to get the Current VPN Tunnels (SAs) screen (Figure 8-38).
  • Page 155: Deleting A Vpn Tunnel

    Deleting a VPN Tunnel To delete a VPN tunnel: 1. Log in to the Modem Router. 2. Open the DG834G v3 management interface and click VPN Policies to display the VPN Policies screen (Figure 8-39). Select the radio button for the VPN tunnel to be deleted and click the Delete button.
  • Page 156: How To Set Up Vpn Tunnels In Special Circumstances

    Policy does not use IKE. Rather, you manually enter all the authentication and key parameters. You have more control over the process, however the process is more complex and there are more opportunities for errors or configuration mismatches between your DG834G v3 and the corresponding VPN endpoint gateway or client workstation.
  • Page 157 Reference Manual for the ADSL Modem Wireless Router DG834G Figure 8-40 Virtual Private Networking 8-39 v1.3, March 2007...
  • Page 158 Reference Manual for the ADSL Modem Wireless Router DG834G The DG834G v3 VPN tunnel network connection fields are defined as follows: General. These settings identify this policy and determine its major characteristics. • Policy Name—Enter a unique name to identify this policy. This name is not supplied to the remote VPN endpoint.
  • Page 159 Reference Manual for the ADSL Modem Wireless Router DG834G — • Single PC - no Subnet select this option if there is no LAN (only a single PC) at the remote endpoint. If this option is selected, no additional data is required. The typical application is a PC running the VPN client at the remote end.
  • Page 160 Reference Manual for the ADSL Modem Wireless Router DG834G Remote Identity Type—select the desired option to match the "Local Identity Type" setting on the remote VPN endpoint. — • IP Address the Internet IP address of the remote VPN endpoint.
  • Page 161 Firewall 192.168.3.1 192.168.0.1 Figure 8-41 1. Set the LAN IPs on each DG834G v3 to different subnets and configure each properly for the Internet. The following settings are assumed for this example: Table 8-5. VPN Tunnel Configuration Worksheet Connection Name:...
  • Page 162 Reference Manual for the ADSL Modem Wireless Router DG834G 2. Open the DG834G v3 on LAN A management interface and click on VPN Policies. Figure 8-42 3. Click Add Auto Policy. 4. Enter policy settings (see Figure 8-43). • General —...
  • Page 163 Reference Manual for the ADSL Modem Wireless Router DG834G — Authentication Algorithm = MD5 — Pre-shared Key = 12345678 Figure 8-43 Virtual Private Networking 8-45 v1.3, March 2007...
  • Page 164 Reference Manual for the ADSL Modem Wireless Router DG834G 5. Click Apply. The Get VPN Policies web page is displayed. Figure 8-44 6. Repeat for the DG834G v3 on LAN B and pay special attention to use the following network settings as appropriate. •...
  • Page 165 Reference Manual for the ADSL Modem Wireless Router DG834G a. Open the DG834G v3 management interface and click on VPN Status to display the VPN Status/Log screen (Figure 8-45). Figure 8-45 b. Click VPN Status (Figure 8-45) to display the Current VPN Tunnels (SAs) screen (Figure 8-46).
  • Page 166: Using Manual Policy To Configure Vpn Tunnels

    Reference Manual for the ADSL Modem Wireless Router DG834G Using Manual Policy to Configure VPN Tunnels As an alternative to IKE, you may use Manual Keying, in which you must specify each phase of the connection. A "Manual" VPN policy requires all settings for the VPN tunnel to be manually input at each end (both VPN endpoints).
  • Page 167 Reference Manual for the ADSL Modem Wireless Router DG834G General. The DG834G v3 VPN tunnel network connection fields are defined as follows: • Policy Name—enter a unique name to identify this policy. This name is not supplied to the remote VPN endpoint. It is used only to help you manage the policies.
  • Page 168 Reference Manual for the ADSL Modem Wireless Router DG834G • Any—any outgoing traffic from the “Local IP” computers will trigger an attempted VPN connection to the remote VPN endpoint. Please be sure you want this option before selecting The remote VPN endpoint must have these IP addresses entered as its "Local" addresses.
  • Page 169: Troubleshooting

    This chapter gives information about troubleshooting your 54 Mbps ADSL Modem Wireless Router Model DG834G. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.
  • Page 170: Power Led Not On

    • Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support.
  • Page 171: Troubleshooting The Web Configuration Interface

    Reference Manual for the ADSL Modem Wireless Router DG834G • Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. • Make sure that power is turned on to the connected hub or workstation.
  • Page 172: Troubleshooting The Isp Connection

    Reference Manual for the ADSL Modem Wireless Router DG834G If the router does not save changes you have made in the Web Configuration Interface, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another menu or tab, or your changes are lost.
  • Page 173: Obtaining A Wan Ip Address

    To check the WAN IP address from the browser interface: 1. Launch your browser and select an external site such as www.netgear.com. 2. Access the Main Menu of the modem router’s configuration at http://192.168.0.1. 3. Under the Maintenance heading check that an IP address is shown for the WAN Port.
  • Page 174: Troubleshooting Pppoe Or Pppoa

    Reference Manual for the ADSL Modem Wireless Router DG834G • If you have selected a login program, you may have incorrectly set the Service Name, User Name and Password. See “Troubleshooting PPPoE or PPPoA”, below. • Your ISP may check for your computer's host name.
  • Page 175: Troubleshooting Internet Browsing

    Reference Manual for the ADSL Modem Wireless Router DG834G Troubleshooting Internet Browsing If your modem router can obtain an IP address but your computer is unable to load any Web pages from the Internet: • Your computer may not recognize any DNS server addresses.
  • Page 176: Testing The Path From Your Computer To A Remote Device

    Reference Manual for the ADSL Modem Wireless Router DG834G If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: •...
  • Page 177: Restoring The Default Configuration And Password

    Reference Manual for the ADSL Modem Wireless Router DG834G — If your ISP assigned a host name to your PC, enter that host name as the Account Name in the Basic Settings menu. — Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many...
  • Page 178 Reference Manual for the ADSL Modem Wireless Router DG834G • Date shown is January 1, 2000 Cause: The router has not yet successfully reached a Network Time Server. Check that your Internet access settings are configured correctly. If you have just completed configuring the router, wait at least five minutes and check the date and time again.
  • Page 179: Technical Specifications

    FCC Part 15 Class B; VCCI Class B; EN 55 022 (CISPR 22), Class B Interface Specifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WAN: ADSL, ADSL2+, Dual RJ-11, pins 2 and 3,T1.413, G.DMT, G.Lite, ITU Annex A (for the DG834G) or ITU Annex B (for the DG834GB) Technical Specifications v1.3, March 2007...
  • Page 180 Reference Manual for the ADSL Modem Wireless Router DG834G Technical Specifications v1.3, March 2007...
  • Page 181: Netgear Vpn Configuration

    NETGEAR VPN Configuration DG834G v3 to FVL328 This appendix is a case study on how to configure a secure IPSec VPN tunnel from a NETGEAR DG834G v3 to a FVL328. This case study follows the VPN Consortium interoperability profile guidelines (found at http://www.vpnc.org/InteropProfiles/Interop-01.html).
  • Page 182: Step-By-Step Configuration

    Note: Product updates are available on the NETGEAR, Inc. web site at http://kbserver.netgear.com/DG834G v3.asp. Step-By-Step Configuration 1. Configure the DG834G v3 as in the Gateway-to-Gateway procedures using the VPN Wizard (see “How to Set Up a Gateway-to-Gateway VPN Configuration” on page 8-21), being certain to use appropriate network addresses for the environment.
  • Page 183 Reference Manual for the ADSL Modem Wireless Router DG834G Click VPN Policies under Advanced - VPN to invoke this screen 10.5.6.1 172.23.9.1 toFVL328 toFVL328 22.23.24.25 10 10 Figure B-2 NETGEAR VPN Configuration v1.3, March 2007...
  • Page 184 Reference Manual for the ADSL Modem Wireless Router DG834G 2. Configure the FVL328 as in the Gateway-to-Gateway procedures for the VPN Wizard (see “How to Set Up a Gateway-to-Gateway VPN Configuration” on page 8-21), being certain to use appropriate network addresses for the environment.
  • Page 185 Reference Manual for the ADSL Modem Wireless Router DG834G toDG834 toDG834 22.23.24.25 14.15.16.17 Click IKE Policies under 22.23.24.25 VPN to invoke this screen 14.15.16.17 toDG834 172.23.9.1 10.5.6.1 Click VPN Policies under VPN to invoke this screen toDG834 toDG834 14.15.16.17 Figure B-3 NETGEAR VPN Configuration v1.3, March 2007...
  • Page 186: Configuration Profile

    DG834G v3 with FQDN to FVL328 This appendix is a case study on how to configure a VPN tunnel from a NETGEAR DG834G v3 to a FVL328 using a Fully Qualified Domain Name (FQDN) to resolve the public address of one or both routers.
  • Page 187 Gateway B WAN IP WAN IP LAN IP LAN IP 10.5.6.1 172.23.9.1 dg834g.dyndns.org fvl328.dyndns.org (FQDN) (FQDN) DG834G FVL328 Figure B-5 Note: Product updates are available on the NETGEAR, Inc. web site at http://kbserver.netgear.com/DG834G v3.asp. NETGEAR VPN Configuration v1.3, March 2007...
  • Page 188: Step-By-Step Configuration

    Step-By-Step Configuration 1. Log in to the DG834G v3 labeled Gateway A as in the illustration. Out of the box, the DG834G v3 is set for its default LAN address of http://192.168.0.1 with its default user name of admin...
  • Page 189 Reference Manual for the ADSL Modem Wireless Router DG834G 3. On the DG834G v3, configure the Dynamic DNS settings. a. Browse to the Dynamic DNS Setup Screen (see Figure B-6) in the Advanced menu. Figure B-6 b. Configure this screen with appropriate account and hostname settings and then click Apply.
  • Page 190 Reference Manual for the ADSL Modem Wireless Router DG834G 4. On the FVL328, configure the Dynamic DNS settings. Assume a properly configured DynDNS account. a. Browse to the Dynamic DNS Setup Screen (see Figure B-8) in the Advanced menu. Figure B-8 b.
  • Page 191 Reference Manual for the ADSL Modem Wireless Router DG834G Figure B-9 c. Click Show Status. The resulting screen should show Update OK: good (see Figure B-10). Figure B-10 NETGEAR VPN Configuration B-11 v1.3, March 2007...
  • Page 192 IP Address = 10.5.6.1 • Subnet Mask = 255.255.255.0 7. Test the VPN tunnel by pinging the remote network from a PC attached to the DG834G v3. a. Open the command prompt (Start -> Run -> cmd) b. ping 172.23.9.1...
  • Page 193 Reference Manual for the ADSL Modem Wireless Router DG834G Figure B-11 Note: The pings may fail the first time. If this happens, try the pings a second time. NETGEAR VPN Configuration B-13 v1.3, March 2007...
  • Page 194: Configuration Summary (Telecommuter Example

    Figure B-12 Setting Up the Client-to-Gateway VPN Configuration (Telecommuter Example) Setting up a VPN between a remote PC running the NETGEAR ProSafe VPN Client and a network gateway involves the following two steps: • Step 1: Configuring the Client-to-Gateway VPN Tunnel on the VPN Router at the Employer’s Main Office.
  • Page 195: Step 1: Configuring The Client-To-Gateway Vpn Tunnel On The Vpn Router At The Employer's Main Office

    Reference Manual for the ADSL Modem Wireless Router DG834G • Step 2: Configuring the NETGEAR ProSafe VPN Client on the Remote PC at the Telecommuter’s Home Office configures the NETGEAR ProSafe VPN Client endpoint. Step 1: Configuring the Client-to-Gateway VPN Tunnel on the VPN Router at the Employer’s Main Office...
  • Page 196 Reference Manual for the ADSL Modem Wireless Router DG834G fromDG834G (in the example) Dynamic IP address IKE Keep Alive is optional; must match Remote LAN IP Address when enabled (remote PC must respond to pings) Subnet address 192.168.0.1 (in this example) 255.255.255.0...
  • Page 197 Reference Manual for the ADSL Modem Wireless Router DG834G 2. Click Apply when done to get the VPN Policies screen. Figure B-14 To view or modify the tunnel settings, select the radio button next to the tunnel entry and click Edit.
  • Page 198: Step 2: Configuring The Netgear Prosafe Vpn Client On The Remote Pc At The Telecommuter's Home Office

    This procedure describes how to configure the 54 Mbps ADSL Modem Wireless Router Model DG834G. We will assume the PC running the client has a dynamically assigned IP address. The PC must have a VPN client program installed that supports IPSec (in this case study, the NETGEAR VPN ProSafe Client is used).
  • Page 199 From the Edit menu of the Security Policy Editor, click Add, then Connection. A New Connection listing appears in the list of policies. Rename the New Connection so that it matches the Connection Name you entered in the VPN Settings of the DG834G v3 on Gateway A.
  • Page 200 In this example, type 192.168.0.1 in the Subnet field as the network address of the DG834G v3. Enter 255.255.255.0 in the Mask field as the LAN Subnet Mask of the DG834G v3. g. Select All in the Protocol menu to allow all traffic through the VPN tunnel.
  • Page 201 In this step, you will provide information about the remote VPN client PC. You will need to provide the Pre-Shared Key that you configured in the DG834G v3 and either a fixed IP address or a “fixed virtual” IP address of the VPN client PC.
  • Page 202 Reference Manual for the ADSL Modem Wireless Router DG834G a. In the Network Security Policy list on the left side of the Security Policy Editor window, click My Identity. Figure B-18 b. Choose None in the Select Certificate menu. c. Select Domain Name in the ID Type menu and enter toDG834G.com (in this example) in the box below it.
  • Page 203 Reference Manual for the ADSL Modem Wireless Router DG834G e. Click the Pre-Shared Key button. Figure B-19 In the Pre-Shared Key dialog box, click the Enter Key button. Enter the DG834G v3's Pre-Shared Key and click OK. In this example, 12345678 is entered. This field is case sensitive.
  • Page 204 Reference Manual for the ADSL Modem Wireless Router DG834G Figure B-20 c. In the Authentication Method menu, select Pre-Shared key. d. In the Encrypt Alg menu, select the type of encryption. In this example, use Triple DES. e. In the Hash Alg menu, select SHA-1.
  • Page 205 Reference Manual for the ADSL Modem Wireless Router DG834G a. Expand the Key Exchange subheading by double clicking its name or clicking on the “+” symbol. Then select Proposal 1 below Key Exchange. Figure B-21 b. In the SA Life menu, select Unspecified.
  • Page 206 Select Connect to open the My Connections list. c. Choose toDG834G. The 54 Mbps ADSL Modem Wireless Router Model DG834G will report the results of the attempt to connect. Once the connection is established, you can access resources of the network connected to the VPN router.
  • Page 207 Reference Manual for the ADSL Modem Wireless Router DG834G c. Type ping -t 192.168.0.1, and then click OK. Figure B-23 This will cause a continuous ping to be sent to the VPN router. After between several seconds and two minutes, the ping response should change from timed out to reply.
  • Page 208: Monitoring The Vpn Tunnel (Telecommuter Example

    1. To launch this function, click on the Windows Start button, then select Programs, then 54 Mbps ADSL Modem Wireless Router Model DG834G, then Log Viewer. Note: Use the active VPN tunnel information and pings to determine whether a failed connection is due to the VPN tunnel or some reason outside the VPN tunnel.
  • Page 209: Viewing The Vpn Router's Vpn Status And Log Information

    Reference Manual for the ADSL Modem Wireless Router DG834G While the connection is being established, the Connection Name field in this menu will show SA before the name of the connection. When the connection is successful, the SA will change to the yellow key symbol.
  • Page 210 Reference Manual for the ADSL Modem Wireless Router DG834G 2. To view the VPN tunnels status, click the VPN Status link on the right side of the main menu. Figure B-27 B-30 NETGEAR VPN Configuration v1.3, March 2007...
  • Page 211 Reference Manual for the ADSL Modem Wireless Router DG834G NETGEAR VPN Configuration B-31 v1.3, March 2007...
  • Page 212 Reference Manual for the ADSL Modem Wireless Router DG834G B-32 NETGEAR VPN Configuration v1.3, March 2007...
  • Page 213: Appendix C Related Documents

    Appendix C Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP http://documentation.netgear.com/reference/enu/tcpip/index.htm Addressing Wireless Communications http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing a Computer for http://documentation.netgear.com/reference/enu/wsdhcp/index.htm...
  • Page 214 Reference Manual for the ADSL Modem Wireless Router DG834G Related Documents v1.3, March 2007...

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