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SBC -420 User Manual

4-line speakerphone with caller id
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© 2006 Intellitouch
All rights Reserved
SBC is a trademark of AT&T Knowledge Ventures, L.P,
Licensed to IntelliTouch
Printed in China
4-line Speakerphone with Caller ID
For problems with installation or operation, visit our web site at
www.sbctelephones.com or call 800-400-5156
© 2006 Intellitouch, All rights Reserved SBC is a trademark of AT&T Knowledge Ventures, L.P, Licensed to IntelliTouch
SBC-420
Users Manual
47

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Summary of Contents for SBC SBC-420

  • Page 1 All rights Reserved SBC is a trademark of AT&T Knowledge Ventures, L.P, Licensed to IntelliTouch Printed in China SBC-420 Users Manual 4-line Speakerphone with Caller ID For problems with installation or operation, visit our web site at www.sbctelephones.com or call 800-400-5156...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS INITIAL SETUP Introduction ... 3 New Call/Message Waiting Indicator ... 21 Packing List ... 3 Voice Mail ... 21 Terms ... 3 Turning the Message Waiting Indicator 420 Key Features ... 4 Line Status Indicators ... 22 420 Display ...

  • Page 3: Initial Setup

    TABLE OF CONTENTS TELEPHONE OPERATION ADDITIONAL FEATURES Programming the Feature Keys ... 35 Room Monitor ... 28 Dialing Using the Feature Keys ... 35 Making an Intercom Call ... 29 Transferring a Number from LNR (Last Answering an Intercom Call ... 29 Number Redial) to a Feature Key ...

  • Page 4: 420 Key Features

    420 KEY FEATURES CALLER Used to view Caller ID information when more than one line is ringing. PROGRAM Used to enter the program mode, page 10. DND - DO NOT DISTURB Silences the call and intercom ringers, page 26. NAVIGATION KEYS Used to navigate CALLER ID records, DIRECTORY records and Programming options.

  • Page 6: Installation

    INSTALLATION CONNECTING THE TELEPHONE (cont.) Connect the 420 to the telephone wall jacks as shown in the illustrations below. NOTE: First connect the Line 1/2 RJ14 cable (included) to the Line 1/2/3/4 RJ61 jack on the back panel of the 420. Then connect the Line 3/4 RJ14 cable (included) to the Line 3/4 RJ14 jack.

  • Page 7: Initial Programming

    INITIAL PROGRAMMING TO ENTER THE PROGRAM MODE You are now ready to begin configuring the extension using the PROGRAM mode. Press PROGRAM to enter. TO EXIT THE PROGRAM MODE Press END to exit the PROGRAM mode. Going off-hook will also exit the PROGRAM mode. The PROGRAM mode will also automatically exit after 20 seconds of inactivity.

  • Page 8: Programming Options

    PROGRAMMING OPTIONS TURNING THE RINGERS ON OR OFF The ringer for each of the 4 lines can be turned ON or OFF. The default setting is ON. While in the PROGRAM mode, press the Use the button until the following screen setting to OFF.

  • Page 9: Programming The Line Usage

    PROGRAMMING OPTIONS PROGRAMMING THE LINE USAGE Lines that are not used (connected) to the 420 must be turned OFF. If lines are added later they can be turned ON. For system feature operations like call transfer, paging and intercom, line one must be connected and common to all 420 extensions in the system.

  • Page 10: Setting Auto-Mute

    PROGRAMMING OPTIONS PROGRAMMING LINE GROUPS / PRIVATE LINE The 420 system can support up to 12 extensions and 15 lines. This is possible by using line 4 for line groups. This allows additional lines to be shared by extensions. The 420 must be programmed for line groups for the system functions to operate properly.

  • Page 11: Setting Tone/Pulse Dialing

    PROGRAMMING OPTIONS SETTING TONE/PULSE DIALING The factory default dialing mode is TONE. If your telephone company requires PULSE dialing, change this setting. If you use pulse dialing it is still possible to access tone services like bank by phone, etc. See TONE/PULSE MIXED DIALING on page 26. While in the PROGRAM mode, press the Use the setting.

  • Page 12: Resetting The 420

    PROGRAMMING OPTIONS RESETTING THE 420 The 420 can be reset to all factory default settings. The EXTENSION ID NUMBER is reset to 22. The factory defaults are as follows: LANGUAGE: ENGLISH TIME: 01:01 AM DATE: 01/01 DAY: SUNDAY EXTENSION ID: ALL RINGERS: L1-L4 RINGERS: MSGW LIGHT:...

  • Page 13: Line Status Indicators

    TELEPHONE OPERATION LINE STATUS INDICATORS The status of each line is indicated with a LED in the LINE SELECT keys. Mode This Extension Other Extension Idle In Use Solid Green Solid Red On Hold Slow Green Slow Red Ringing Fast Green Fast Green POT in Use Slow Red...

  • Page 14: Transferring Calls

    TELEPHONE OPERATION TRANSFERRING CALLS Calls answered at one extension can be transferred to any available extension in the system. TO TRANSFER A CALL While off-hook, press TRANSFER followed by the extension to which the call is to be transferred. Transfer 11 CID:000/001 The call will automatically be placed on hold at the transferring extension.

  • Page 15: 3-Way Call Conferencing

    TELEPHONE OPERATION 3-WAY CALL CONFERENCING The 420 allows you to bridge a call between any two lines to establish a 3-way conference call. Initiate the first call. Place the first call on HOLD. Initiate the second call. Press CONFERENCE. You will now be talking to parties on both lines. To end the conference call simply hang-up.

  • Page 16: Paging A Single Extension

    TELEPHONE OPERATION ANSWERING A SYSTEM WIDE PAGE (cont.) Any 420 in the system can answer the page and talk to the paging station. Press PAGE to answer. You can use the speakerphone, headset or handset to converse. To end, simply hang-up. NOTE: Only one extension can answer a system wide page at a time.

  • Page 17: Caller Id

    CALLER ID Caller ID is a subscription service available from your telephone service provider and is required for the Caller ID features to operate. To receive Caller ID information for a Call Waiting call, you must subscribe to the combined Call Waiting Caller ID service from your telephone service provider.

  • Page 18: Deleting Caller Id Records

    CALLER ID DELETING CALLER ID RECORDS DELETING AN INDIVIDUAL CALLER DELETING ALL CALLER ID ID RECORD RECORDS Press CALLER ID. Press CALLER ID. Locate the desired Caller ID record using Immediately press ERASE without buttons. scrolling through the individual records. Press ERASE.

  • Page 19: Deleting Directory Records

    DIRECTORY DELETING DIRECTORY RECORDS DELETING AN INDIVIDUAL DIRECTORY RECORD Press DIRECTORY. Locate the desired record using the buttons or by jumping. Press ERASE. The screen will prompt ERASE: erase? Press ERASE to confirm or END to abort. DELETING ALL DIRECTORY RECORDS Press DIRECTORY.

  • Page 20: Transferring A Number From Lnr (Last Number Redial) To A Feature Key

    ADDITIONAL FEATURES TRANSFERRING A NUMBER FROM LNR (LAST NUMBER REDIAL) TO A FEATURE KEY The 420 allows the number stored in the Last Number Redial memory to be transferred to a FEATURE key. Press REDIAL to copy the phone number Follow steps 1-2 under “PROGRAMMING from the LNR to the LCD.

  • Page 21: Programming Tree

    TROUBLESHOOTING Error Tone (Fast Busy Signal) Heard When Making an Intercom Call The Do Not Disturb feature is activated at the extension you are calling. Line Lights Remain On When No Line is Connected Make sure the system is programmed for that line to be off. (See “Programming the Line Usage”...
  • Page 22 PROGRAMMING TREE MSGW LIGHT L1 MSGW LIGHT L2 MSGW LIGHT : select : select : select :enter :enter :enter L1 MSGW LIGHT L2 MSGW LIGHT = OFF = OFF : select : select SAVE? SAVE? L1 MSGW LIGHT L2 MSGW LIGHT = OFF = OFF : select...
  • Page 23 PROGRAMMING TREE LINE USAGE L1 USAGE L2 USAGE : select : select : select :enter :enter :enter L1 USAGE L2 USAGE = On = On : select : select SAVE? SAVE? L1 USAGE L2 USAGE = Off = Off : select : select SAVE? SAVE?

  • Page 24: Fcc Requirements

    PROGRAMMING TREE HOLD REMINDER HOLD REMINDER HOLD REMINDER = On = Off : select : select : select SAVE? SAVE? :enter HOLD REMINDER HOLD REMINDER = On = Off Programmed! Programmed! AREA CODEs = (empty) : select : select :enter :enter = 310 = 310...

  • Page 25: Call Waiting Caller Id

    Technical Specifications FCC Registration No.: Power Source: See bottom/underside of the unit Base Unit, Adapter M/N-140 Output: 12VDC 400mA Ringer Equivalence: See bottom/underside of the unit Battery Type: 9 Volt Lines: 4 Analog/POTS Handset Amplification: 0dB to +12dB, 4 levels Jacks: RJ61 USOC = L1/L2/L3/L4 The unit is hearing aid compatible.

  • Page 26: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS INSTALLATION INSTRUCTIONS 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

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