Motorola DCH3200 User Manual page 41

8 TROUBLESHOOTING
Problem
There are black bars
above and below the
picture
There are black bars on
all four sides of the
picture
Colors do not appear
correctly
Possible Solution
All 4:3 HDTVs display HD programs in letterbox format (black bars above and below
the picture) because of the shape of the display screen.
•
Turn on the 4:3 OVERRIDE feature in the User Settings menu. This
enables most standard screen TVs to display a full screen picture
when the DCH3200 is tuned to a 4:3 program.
•
Set the TV TYPE to 4:3 Pan-Scan. This enables the DCH3200 to
remove the black bars above and below the picture when possible.
Some SD programs are broadcast in the letterbox format with black bars above and
below the picture. Some widescreen TVs offer a zoom feature that may be able to
remove the black bars (see your TV manual for information about zooming 4:3 video).
This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD
programming to fill the screen, depending on the capabilities of the TV, set
4:3 OVERRIDE to 480i or 480p.
This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox
format. To confirm, wait for a commercial or look for a graphic, such as a network
logo. If the commercial fills the screen from top to bottom, or the graphic appears
below the active video, the program is being letterboxed by the broadcaster. You can
minimize this by activating the zoom feature on the TV.
A broadcaster may include black bars on either side of a widescreen broadcast. This is
called a "hybrid" aspect ratio and results in a black border surrounding the video on a
4:3 TV. Because this is part of the broadcast, the DCH3200 cannot correct the video.
You may be able to minimize the border using the zoom feature on the TV.
Be sure to match up each signal to the same YPbPr connection on the TV, otherwise
the colors will not appear correctly on your TV.
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