Motorola PRM240 i User Manual

Motorola wireless modem user manual

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PRM240i
Wireless Modem

User Manual

Document Number: 68P80802E60-O
Last Printed: September 2003

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Summary of Contents for Motorola PRM240 i

  • Page 1: User Manual

    PRM240i Wireless Modem User Manual Document Number: 68P80802E60-O Last Printed: September 2003...
  • Page 2 VI. PATENT AND SOFTWARE PROVISIONS: Motorola will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or Its parts infringe a United States patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such Suit which are attributable to any such claim, but such defense and payments are conditioned on the following: That Motorola will be notified promptly in writing by such purchaser of any notice of such claim;...
  • Page 3 Motorola, nor will Motorola have any liability for the use of ancillary equipment or software not furnish ed by Motorola, which is attached to or used in connection with the Product. The foregoing states the entire liability of Motorola with respect to infringement of patents by the Product or...
  • Page 4: Table Of Contents

    Applications Tab ... 28 About Tab ... 29 Synchronizing Data Between Your iPAQ and Computer... 29 Updating Firmware on Your PRM240i Modem ... 29 Installing New Software on Your iPAQ ... 30 Troubleshooting ... 31 Technical Support ... 34 Specifications... 36 Motorola 68P80802E60-O...
  • Page 5: Introduction

    PRM240i Wireless Modem User Manual ____________________________________________ Care & Maintenance Introduction The Motorola PRM240i is a Private DataTAC radio modem designed and constructed to consumer grade, non-rugged standards. It is a high performance wireless modem developed for the Compaq iPAQ Pocket PC, H3800 and H3900 series devices.
  • Page 6: Modem Features

    (depending on iPAQ model – refer to the iPAQ user manual) • Supports Private DataTAC RD-LAP and Native Command Language (NCL) Protocols • Easy to attach and remove with plug and play capability (using supplied drivers) • Form hugging stylish design with compact ¼-wave helical coil antenna Motorola 68P80802E60-O...
  • Page 7: Compliance Statement

    The modem is designed for handheld operation and has been certified to comply with the aforementioned FCC guidelines and standards under worst case conditions (zero separation distance). To maintain the optimum operational characteristics, no part of the human body should be in contact with the antenna during use. 68P80802E60-O Motorola...
  • Page 8 • The modem has been dropped or damaged in any way. • The modem does not operate normally by following the instructions contained in this manual. Failure to observe any or all of these instructions will void the warranty. Motorola 68P80802E60-O...
  • Page 9: System Requirements

    • Microsoft Pocket PC v3.0 or later Checking the Package Contents The following items should be included in the box. PRM240i Modem You should also have the CD-ROM, which includes the Modem Info software and this User Manual. 68P80802E60-O Slim 920mAh Battery Motorola...
  • Page 10: Exploring Your Prm240I Modem

    Status Indicators Note there is no manual on/off power switch. The modem is automatically powered on/off when the iPAQ Pocket PC is inserted and removed respectively. Motorola Low Battery Indicator PDA Latch Provides a connection between the iPAQ and the modem.
  • Page 11: Power/On-Line Indicator

    The modem is on and scanning for a network connection. The modem is on and registered to a network. Low Battery Indicator Battery is ok The battery is too low for normal operation. Re-charge the battery immediately. Motorola...
  • Page 12: Battery Charging Indicator

    Care & Maintenance ____________________________________________ PRM240i Wireless Modem User Manual Battery Charging Indicator Slow flashing orange (two times per sec) Motorola Battery Charging Indicator Battery is ok The battery being re-charged. The battery is fully re-charged. 68P80802E60-O...
  • Page 13: Getting Started

    Set the various operating modes of the modem Register third party applications for invocation on specific modem events Modem Info is supplied in both executable and source code form as an example for iPAQ application developers to communicate with the non-rugged PRM240i modem. 68P80802E60-O Motorola...
  • Page 14: Msmq.ppc30_Arm.cab

    CD-ROM drive. 3. Locate the three CAB files on the CDROM using Microsoft Explorer. 4. From your PC, copy and paste the three CAB files into the Mobile Device/My Pocket PC/Temp folder as shown in the following diagram: Motorola 68P80802E60-O...
  • Page 15 7. Navigate to the Temp folder. Temp folder 8. Tap the DWiVDD.ppc30_arm.CAB file to install the non- rugged PRM240i Virtual Device Driver and Modem Info application A progress bar is displayed during the installation. 68P80802E60-O CAB files Progress bar Motorola...
  • Page 16 (e.g. your iPAQ stylus), into the recession and press. 14. Connect your iPAQ to the modem. 15. To confirm the successful installation, tap Start to display the Start menu. The ModemInfo application is now visible. Motorola 68P80802E60-O...
  • Page 17: Removing Software From Your Ipaq

    User manual. The typical procedure is shown below. 1. Close all applications. 2. Remove the iPAQ from the modem. 3. Tap Start to display the Start menu. 4. Tap Settings. 5. Select the System tab. The following screen is displayed: 6. Tap Remove Programs. 68P80802E60-O Motorola...
  • Page 18 Care & Maintenance ____________________________________________ PRM240i Wireless Modem User Manual 7. Select the appropriate application. 8. Tap A confirmation message is displayed. 9. Tap Note: It is NOT recommended to uninstall the MSMQ application. Motorola to uninstall the application from your iPAQ. 68P80802E60-O...
  • Page 19: Fitting The External Battery To The Modem

    2. Press the lower battery latch into the modem until you hear a click. The batteries sold with the PRM240i and as accessories are the only batteries that should be used with the PRM240i. 68P80802E60-O Motorola...
  • Page 20: Engaging The Ipaq With The Modem

    Removing the PRM240i Modem To remove the modem from your iPAQ, use your thumb to push the iPAQ forward from the base of the modem to disengage the latch and then slide the iPAQ away from the modem. Motorola 68P80802E60-O...
  • Page 21: Charging The Modem Battery

    4. Remove the iPAQ and modem from the cradle when fully charged. When the modem battery is fully charged, the internal charger stops charging until the battery capacity falls below a certain value. The battery charger will then automatically start recharging the batteries again. 68P80802E60-O Motorola...
  • Page 22: Using Your Prm240I Modem

    Modem Info consisting of a single screen with six tabs. These tabs are described in the following sub-sections. To access ModemInfo, select the ModemInfo application from the main screen. By default the Setup tab is displayed. Motorola 68P80802E60-O...
  • Page 23: Rf (Network Status) Tab

    This is displayed as a hexadecimal number. The frequency measured in MHz. The Received Signal Strength Indicator (RSSI) measured in dBm. Indicates whether the modem is in or out of radio range. The identity of the Base Station. Motorola...
  • Page 24: Modem (Status) Tab

    Serial No. Hardware Platform Software Version Modem Battery IPAQ Battery Motorola Logical Link Identifier. This is the unique identity of the modem. Serial number of the modem. The hardware platform of the modem. Shows the version number of the firmware in the modem.
  • Page 25: Setup Tab

    OFF (No battery sharing) – The modem is off (actually in a very low power mode) and access to the modem battery is disabled. Motorola...
  • Page 26 Care & Maintenance ____________________________________________ PRM240i Wireless Modem User Manual Vibrate Mode IPAQ Wakeup Motorola Tap to switch the vibrator on, off or Test. If the vibrate mode is set to on, the modem vibrator will be triggered when a packet is received while the iPAQ is off.
  • Page 27: Messages Tab

    The field opposite provides information on the received message source address and the field below displays the received message text This button is used to clear the received message text box Motorola...
  • Page 28: Applications Tab

    (like Modem Info) concurrent use of the non-rugged PRM240i modem. If you want to run an application that requires exclusive use of the modem, deregister the server application by deleting the contents of the edit box and re-attach the modem. Motorola 68P80802E60-O...
  • Page 29: About Tab

    2. Switch your iPAQ on. 3. Select the Modem Info application from the main screen. By default the Info tab is displayed. 4. Select the Modem Versions tab. 5. From the Modem Versions tab, check the version number of the firmware. 68P80802E60-O Motorola...
  • Page 30: Installing New Software On Your Ipaq

    Refer to the installation instructions that came with your software. There may be a Read Me file. Typically, to install new software on your iPAQ from your PC, follow the same steps as installing the ModemInfo Software on page Error! Bookmark not defined.. Motorola 68P80802E60-O...
  • Page 31: Troubleshooting

    The Power/On-Line Indicator is continually flashing green. The Power/On-Line indicator should fully illuminate when connected with the network. Also check the RSSI signal level in the ModemInfo application. It should be greater than –110dBm. 68P80802E60-O Battery Charge Capacity is shown here RSS is shown here Motorola...
  • Page 32 21. How do I locate the LLI and serial numbers assigned to my modem? The LLI and serial numbers are located in three places: On the package Motorola Battery Indicator Charged battery Low battery...
  • Page 33 The life of the battery charge may be considerably less if you are operating your modem in a weak RF area. Can I still receive messages when the iPAQ and modem is charging? Yes, messages can be sent and received when the iPAQ and modem batteries are charging. 68P80802E60-O Motorola...
  • Page 34: Technical Support

    The battery charger will then automatically start recharging the batteries again. Customer Support For Questions or Support for the PRM240i please contact the Motorola Customer Response Center @ 1-800-247-2346 Motorola 68P80802E60-O...
  • Page 35 The modem’s lithium-ion battery life will be shortened if used in extreme temperatures. Do not use the modem outside its extreme temperature limits Do not leave the modem switched on in direct sunlight inside automobiles as the case temperature can easily exceed specification limits. 68P80802E60-O Motorola...
  • Page 36: Specifications

    Operating temperature Storage temperature Relative humidity (*) Receiver sensitivity excludes influence of the iPAQ Pocket PC RFI emissions. Over-the-air performance varies with iPAQ model and antenna used. Motorola Approximately 150g 136mm x 82mm x 18mm (excluding antenna) LED Indicators Off -...

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