Dell Inspiron 15 Service Manual

3000 series
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Inspiron 15
3000 Series

Service Manual

Regulatory Model: P47F
Regulatory Type: P47F005

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Table of Contents
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Summary of Contents for Dell Inspiron 15

  • Page 1: Service Manual

    Inspiron 15 3000 Series Service Manual Regulatory Model: P47F Regulatory Type: P47F005...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...
  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer......9 Before you begin ............9 Safety instructions............10 Recommended tools.............10 2 After working inside your computer......12 3 Removing the battery..........13 Procedure..............13 4 Replacing the battery..........15 Procedure..............15 5 Removing the optical drive........16 Prerequisites.............
  • Page 4 10 Replacing the base cover......... 29 Procedure..............29 Post-requisites............29 11 Removing the hard drive......... 30 Prerequisites............. 30 Procedure..............30 12 Replacing the hard drive......... 33 Procedure..............33 Post-requisites............33 13 Removing the memory module........35 Prerequisites............. 35 Procedure..............35 14 Replacing the memory module........37 Procedure..............37 Post-requisites............
  • Page 5 Procedure..............46 Post-requisites............46 19 Removing the speakers........... 48 Prerequisites............. 48 Procedure..............48 20 Replacing the speakers........... 50 Procedure..............50 Post-requisites............50 21 Removing the I/O board...........51 Prerequisites............. 51 Procedure..............51 22 Replacing the I/O board........... 53 Procedure..............53 Post-requisites............53 23 Removing the coin-cell battery......... 54 Prerequisites.............
  • Page 6 27 Removing the fan...........61 Prerequisites............. 61 Procedure..............61 28 Replacing the fan...........63 Procedure..............63 Post-requisites............63 29 Removing the system board........64 Prerequisites............. 64 Procedure..............65 30 Replacing the system board........69 Procedure..............69 Post-requisites............70 31 Removing the touch pad.......... 71 Prerequisites............. 71 Procedure..............71 32 Replacing the touch pad.......... 76 Procedure..............76 Post-requisites............
  • Page 7 Prerequisites............. 83 Procedure..............84 36 Replacing the display assembly......... 89 Procedure..............89 Post-requisites............89 37 Removing the display bezel........91 Prerequisites............. 91 Procedure..............92 38 Replacing the display bezel........93 Procedure..............93 Post-requisites............93 39 Removing the display panel........94 Prerequisites............. 94 Procedure..............95 40 Replacing the display panel........97 Procedure..............97 Post-requisites............
  • Page 8 Post-requisites............105 45 Removing the palm rest......... 107 Prerequisites............107 Procedure............... 107 46 Replacing the palm rest......... 109 Procedure............... 109 Post-requisites............109 47 Flashing the BIOS..........110 48 Getting help and contacting Dell......111 Self-help resources............ 111 Contacting Dell............112 3000 Series...
  • Page 9: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Topics: • Before you begin • Safety instructions • Recommended tools Before you begin Save and close all open files and exit all open applications. Shut down your computer.
  • Page 10: Safety Instructions

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/ regulatory_compliance.
  • Page 11 • Phillips screwdriver • Plastic scribe Before working inside your computer...
  • Page 12: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.
  • Page 13: Removing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure Close the display and turn the computer over.
  • Page 14 battery battery-release latch Turn the computer over, open the display, and press the power button for five seconds to ground the system board. Removing the battery...
  • Page 15: Replacing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure Close the display and turn the computer over.
  • Page 16: Removing The Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 17 optical-drive assembly plastic scribe screw base cover Carefully pry the optical-drive bezel off the optical drive. Remove the screw that secures the optical-drive bracket to the optical drive. NOTE: Note the orientation of the optical-drive bracket so that you can replace it correctly.
  • Page 18 screw optical drive optical-drive bezel optical-drive bracket Removing the optical drive...
  • Page 19: Replacing The Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the screw hole on the optical-drive bracket with the screw hole on the optical drive.
  • Page 20: Removing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 21 tabs (5) plastic scribe keyboard slots (6) palm-rest assembly Open the latch and disconnect the keyboard cable from the system board. Removing the keyboard...
  • Page 22 latch keyboard cable keyboard palm-rest assembly Lift the keyboard, along with the cable, off the palm-rest assembly. Removing the keyboard...
  • Page 23: Replacing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Slide the keyboard cable into the system-board connector and close the latch to secure the cable.
  • Page 24: Removing The Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 25 screws (5) palm-rest assembly base cover optical-drive cable latch Close the display and turn the computer over. Remove the screws that secure the base cover to the palm-rest assembly. Removing the base cover...
  • Page 26 screws (13) base cover palm-rest assembly Using your fingertips, gently pry the base cover off the palm-rest assembly. Removing the base cover...
  • Page 27 base cover palm-rest assembly Turn the base cover over. Release the optical-drive interposer from the tabs on the base cover. Removing the base cover...
  • Page 28 base cover optical-drive interposer tabs (2) optical-drive cable Removing the base cover...
  • Page 29: Replacing The Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the optical-drive interposer with the tabs on the base cover and snap it into place.
  • Page 30: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 31 screws (4) hard-drive assembly hard-drive cable latch Disconnect the interposer from the hard drive. hard-drive assembly interposer Remove the screws that secure the hard-drive bracket to the hard drive and lift the bracket off the hard drive. Removing the hard drive...
  • Page 32 screws (4) hard-drive bracket hard drive Removing the hard drive...
  • Page 33: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Topics: •...
  • Page 34 Replace the battery. Replacing the hard drive...
  • Page 35: Removing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 36 securing clips (2) memory module memory-module slot Removing the memory module...
  • Page 37: Replacing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the notch on the memory module with the tab on the memory-module slot.
  • Page 38: Post-Requisites

    notch memory module securing clips (2) memory-module slot Post-requisites Follow the procedure from step 3 to step 7 in “Replacing the base cover”. Replace the keyboard. Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. Replace the battery.
  • Page 39: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 40 antenna cables (2) wireless card wireless-card slot screw Removing the wireless card...
  • Page 41: Replacing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure...
  • Page 42: Post-Requisites

    wireless card screw antenna cables (2) notch wireless-card slot Post-requisites Follow the procedure from step 3 to step 7 in “Replacing the base cover”. Replace the keyboard. Follow the procedure from step 4 to step 5 in “Replacing the optical drive”.
  • Page 43: Removing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 44 latch power-button board cable palm-rest assembly Close the display and turn the computer over. Peel the tape that secures the power-button board cable to the palm-rest assembly. Remove the screw that secures the power-button board to the palm-rest assembly. Peel the power-button board cable from the palm-rest assembly. Slide and lift the power-button board, along with its cable, off the palm-rest assembly.
  • Page 45 power-button board cable palm-rest assembly power-button board tape screw Removing the power-button board...
  • Page 46: Replacing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure...
  • Page 47 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. Replace the battery. Replacing the power-button board...
  • Page 48: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 49 speaker cable palm-rest assembly speakers (2) system board Removing the speakers...
  • Page 50: Replacing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the speakers using the alignment posts on the palm-rest assembly and snap the speakers into place.
  • Page 51: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 52 screw tape I/O-board cable latch I/O board Removing the I/O board...
  • Page 53: Replacing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Slide the I/O-board cable into its connector on the I/O board and close the latch to secure the cable.
  • Page 54: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 55 plastic scribe system board coin-cell battery battery socket Removing the coin-cell battery...
  • Page 56: Replacing The Coin-Cell Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.
  • Page 57: Removing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 58 fan cable heat-sink assembly captive screws (3) system board Lift the heat-sink assembly off the system board. Remove the fan. Removing the heat-sink assembly...
  • Page 59: Replacing The Heat-Sink Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and fan are reinstalled together.
  • Page 60 Replace the battery. Replacing the heat-sink assembly...
  • Page 61: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 62 screws (3) heat-sink assembly Turn the heat-sink assembly over. Peel off the tape that secures the fan cable to the heat-sink assembly. Lift the fan along with the fan cable off the heat-sink assembly. fan cable tape heat-sink assembly Removing the fan...
  • Page 63: Replacing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the fan on the heat-sink assembly.
  • Page 64: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 65: Procedure

    Remove the heat-sink assembly. Procedure Turn the computer over and open the display as far as possible. Open the latches and disconnect the power-button board cable and touch-pad cable from the system board. latches (2) power-button board cable palm-rest assembly touch-pad cable Close the display and turn the computer over.
  • Page 66 screw display hinge speaker cable Remove the screw that secures the system board to the palm-rest assembly. Lift and hold the speaker to release the system board from the palm-rest assembly. Carefully lift the system board to release the ports from the slots on the palm- rest assembly.
  • Page 67 system board speaker screw palm-rest assembly 11 Peel the tapes that secure the I/O-board cable and display cable to the system board. 12 Open the latches and disconnect the I/O-board cable and display cable from the system board. 13 Disconnect the power-adapter port cable from the system board. 14 Lift the system board off the palm-rest assembly.
  • Page 68 tape I/O-board cable latch power-adapter port cable display cable tape system board Removing the system board...
  • Page 69: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 70: Post-Requisites

    Replace the screw that secures the system board to the palm-rest assembly. 10 Close the display hinge and align the screw hole on the display hinge with the screw hole on the system board. 11 Replace the screw that secures the display hinge to the system board . 12 Turn the computer over and open the display as far as possible, 13 Slide the touch-pad cable and the power-button board cable into their connectors on the system board and close the latches to secure the cables.
  • Page 71: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 72 palm-rest assembly touch-pad bracket tape Remove the screws that secure the touch-pad bracket to the touch pad. Peel off the tape that secures the touch-pad bracket to the touch pad. Open the latch and disconnect the touch-pad cable from the touch pad. Removing the touch pad...
  • Page 73 touch-pad cable latch palm-rest assembly screws (3) touch-pad bracket tape Lift the touch-pad bracket off the touch pad. Removing the touch pad...
  • Page 74 touch-pad bracket palm-rest assembly Lift the touch pad off the palm-rest assembly. Removing the touch pad...
  • Page 75 palm-rest assembly touch pad Removing the touch pad...
  • Page 76: Replacing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the touch pad on the palm-rest assembly.
  • Page 77 Follow the procedure from step 4 to step 6 in “Replacing the hard drive”. Follow the procedure from step 3 to step 7 in “Replacing the base cover”. Replace the keyboard. Follow the procedure from step 4 to step 5 in “Replacing the optical drive”.
  • Page 78: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 79 screw palm-rest assembly display hinge Note the power-adapter port cable routing and remove the cable from its routing guides. Remove the screw that secures the power-adapter port to the palm-rest assembly. Lift the power-adapter port, along with its cable, off the palm-rest assembly. Removing the power-adapter port...
  • Page 80 screw power-adapter port palm-rest assembly power-adapter port cable Removing the power-adapter port...
  • Page 81: Replacing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Slide the power-adapter port into the slot on the palm-rest assembly.
  • Page 82 Follow the procedure from step 3 to step 7 in “Replacing the base cover”. Replace the keyboard. Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 10 Replace the battery. Replacing the power-adapter port...
  • Page 83: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...
  • Page 84: Procedure

    Procedure Remove the screws that secure the display hinges to the palm-rest assembly and open the hinges to an angle of 90 degrees. Note the antenna cable routing and remove the cable from its routing guides on the palm-rest assembly. Note the display cable routing and remove the cable from its routing guides on the palm-rest assembly.
  • Page 85 antenna cables (2) palm-rest assembly display cable display hinges (2) screws (3) Open the palm-rest assembly. Removing the display assembly...
  • Page 86 palm-rest assembly display assembly Lift the palm-rest assembly at an angle off the display assembly. Removing the display assembly...
  • Page 87 palm-rest assembly display assembly Place the display assembly on a clean, flat surface. Removing the display assembly...
  • Page 88 display assembly Removing the display assembly...
  • Page 89: Replacing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the display assembly on the palm-rest assembly.
  • Page 90 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. Replace the keyboard. 10 Replace the battery. Replacing the display assembly...
  • Page 91: Removing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...
  • Page 92: Procedure

    Procedure Using your fingertips, gently pry up the inner edges of the display bezel. Lift the display bezel off the display assembly. display bezel display panel Removing the display bezel...
  • Page 93: Replacing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.
  • Page 94: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...
  • Page 95: Procedure

    Procedure Remove the screws that secure the display panel to the display back-cover. Turn the display panel over. screws (4) display panel display back-cover Peel the tape that secures the display cable to the display back-cover. Open the latch and disconnect the display cable from the display back-cover. Lift the display panel off the display back-cover.
  • Page 96 display panel display cable latch tape display back-cover Removing the display panel...
  • Page 97: Replacing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Slide the display cable into the connector on the display back-cover and close the latch to secure the cable.
  • Page 98 Follow the procedure from step 3 to step 7 in “Replacing the base cover”. 10 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 11 Replace the keyboard. 12 Replace the battery. Replacing the display panel...
  • Page 99: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...
  • Page 100: Procedure

    Procedure Using a plastic scribe, gently pry the camera off the display back-cover. Disconnect the camera cable from the camera. display back-cover camera plastic scribe camera cable Removing the camera...
  • Page 101: Replacing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Connect the camera cable to the camera.
  • Page 102 12 Replace the battery. Replacing the camera...
  • Page 103: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...
  • Page 104: Procedure

    Procedure Remove the screws that secure the display hinges to the display back-cover. Release the hinges from the latches and lift the display hinges off the display back-cover. screws (6) latches (2) display hinges (2) display back-cover Removing the display hinges...
  • Page 105: Replacing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Slide the hinges under the latches on the display back-cover.
  • Page 106 11 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 12 Replace the keyboard. 13 Replace the battery. Replacing the display hinges...
  • Page 107: Removing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...
  • Page 108 palm rest Removing the palm rest...
  • Page 109: Replacing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the palm rest on a clean and flat surface.
  • Page 110: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer and click Submit.
  • Page 111: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...
  • Page 112: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country.

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