AT&T product. You can also visit our website at www.telephones.att.com In Canada, dial 1 (866) 288-4268. Model #: CL4939 Type: Big button big display telephone with answering system Serial #: _________________________________________________________________ Purchase date: ___________________________________________________________...
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Telephone base with mounting Handset bracket installed Coiled handset cord Power adapter Telephone line cord User’s manual Quick start guide...
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 7). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Getting started Introduction This AT&T CL4939 big button big display telephone has a large tilt display for easy viewing and extra large buttons for easy viewing and dialing. You must use the supplied power adapter to use most features of this telephone.
Getting started Quick reference guide REMOVE While reviewing the call history entries, press and hold to clear the call history (page 41). While reviewing an entry stored in the directory or call history, press to delete (pages 33 and 41). While entering names (or numbers), press to backspace and erase...
Getting started Quick reference guide MENU Press to enter the menu (page 15). While reviewing the call history, press to store the displayed name and number in the directory (page 39). MUTE During a call, press to mute the handset or speakerphone microphone.
Getting started Indicator lights and tones Indicator lights Alert tones Beep (Key tone) Beeeep (One short beep) Beeeeeeeep (One long beep) Three short high-pitched beeps (Confirmation tone) One long low-pitched beep (Error tone) Beep-beep every 15 seconds (Message alert tone) Four high- then low-pitched beeps (Priority call tone)
Getting started Screen messages Screen icons 16 CALLS 5 NEW 12:00 11-20 Message window displays 16 CALLS 5 NEW 12:00 11-20 Message window The displayed call history entry is unreviewed. You have received more than one call from this number. The position of the number stored in the call history.
Getting started Screen messages Display screen messages DELETED All the entries stored in call history have been deleted. -OR- The directory or two-touch memory entry has been deleted. DIRECTORY EMPTY There are no telephone numbers stored in the directory. CALL LOG EMPTY There are no entries in the call history.
Getting started Telephone installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.
Getting started Telephone installation Lift the handset or press Rotate the top of the display up or down to adjust the angle of the screen for maximum visibility. NOTES: • Use only the power adapter provided with this product. To obtain a replacement, visit our website at 1 (800) 222-3111 •...
Getting started Installation options The telephone base comes with the bracket mounted for tabletop use. If you want to mount your telephone on a wall, use the mounting bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers.
Getting started Installation options Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base. Route the telephone line cord through the slot. Bundle the telephone line cord and secure it with a twist tie. Place the bundled telephone line cord inside the hole in the center of the telephone bottom.
Getting started Installation options Plug the small end of the power adapter into the POWER jack on the back of the telephone base. Plug the large end into an electrical outlet not controlled by a wall switch. Rotate the top of the display up or down to adjust the angle of the screen for maximum visibility.
Getting started Installation options Lift the handset and place it aside. Hold down the switch hook on the telephone base, then slide the handset tab upwards to remove it from the slot. Rotate the handset tab 180 degrees. Push the handset tab down into the grooves so it settles into position.
Getting started Installation options Plug the small end of the power adapter into the POWER jack on the back of the telephone base. Plug the large end into an electrical outlet not controlled by a wall switch. Electrical outlet not controlled by a wall switch Rotate the top of the display up or down to adjust the angle of the screen for maximum visibility.
Telephone settings Volume control Ringer volume Use the RINGER VOL switch on the right side of the telephone base to set the ringer volume or turn the ringer off. Adjust the RINGER VOL switch to set the ringer volume to off, low, middle or high. When set to off, the screen shows NOTE: The volume of the priority call tone cannot be adjusted.
Telephone settings Menu setup Menu operation The screen display prompts help you set up the telephone when you press MENU. NOTE: You can exit feature setup at any time by pressing FLASH or by lifting the handset when there is no incoming call. For complete feature setup options, see Feature summary on this page.
Telephone settings Menu setup Feature/options REPEATED CALLS Choose how new calls from the same number are displayed. COMBINED The screen shows only the most recent call from this number. REP displays to indicate multiple calls from this number. Each call from this number is listed SEPARATE* separately.
Telephone settings Menu setup Feature/options # OF RINGS Set how many times the telephone rings before the answering system picks up the call. 2, 3, 4*, 5, 6, 7, If you choose tS 2-4 (or tS 4-6), the tS 2-4, tS 4-6 answering system answers after two (four, if you select tS 4-6) rings if there are new messages.
Telephone settings SET TIME/DATE --:-- -- - -- 15 MM/DD/YYYY 11 20 2009 -- - -- 15 --:-- hh:mm AM/PM 12 00 A --:-- -- - -- 15 Menu setup Set date and time When the telephone is idle, the screen shows the date and time.
Telephone settings HOME AREA CODE HAC --- 12:00 11-20 15 LOCAL AREA CODE LAC 1 --- 12:00 11-20 15 Menu setup Set home area code You must program your area code so your telephone can properly recognize and dial calls. For calls within your area code: You dial: 7 digits...
Telephone settings Menu setup Press SELECT or MENU to save your setting and move to the next option when you have finished entering local area codes. NOTE: If you do not need to program local area codes, press SELECT repeatedly to set other features.
Telephone operation 12:00 11-20 15 8887227702_ 12:00 11-20 15 Making and answering a call Using handset To make a call: • Lift the handset, wait for the dial tone, and then dial a number. To answer a call: • Lift the handset. To end a call while using the handset: •...
Telephone operation 8887227702 12:00 11-20 15 CHARLIE JOHNSON 888-883-2445 12:00 11-20 15 ENTER LOCATION 12:00 11-20 15 ROBERT BROWN 800-360-4121 11:00 11-19 Chain dialing Use this feature to dial numbers stored in the directory, two-touch memory locations or call history while you are on a call. Chain dialing is useful if you need to access numbers other than telephone numbers (such as bank account numbers or access codes) from the...
Telephone operation 8887227702 12:00 11-20 15 REDIAL 8887227702_ 12:00 11-20 15 Last number redial Use the following steps to display and dial the last dialed number from this telephone (up to 32 digits). Lift the handset or press Press REDIAL/ PAUSE number automatically.
Telephone operation Audio assist is a trademark of Advanced American Telephones. Options while on calls Audio assist™ Some voices will sound louder and clearer if you press AUDIO ASSIST while you are on a call using the handset. Press AUDIO ASSIST again to turn the feature off.
Telephone operation Options while on calls Flash/call waiting If you subscribe to call waiting service from your telephone service provider, you hear a beep if someone calls you while you are already on a call. • Press FLASH to put your current call on hold and take the new call.
Telephone operation Line power mode (no AC power) This telephone provides minimal functionality during a power failure. When AC power is not available, the screen is blank and many telephone features do not function. Only touch-tone dialing and volume adjustment (ringer volume and handset volume) are supported.
Two-touch memory Two-touch memory ENTER LOCATION 12:00 11-20 15 ENTER NUMBER 8887227702_ 12:00 11-20 15 ENTER LOCATION 12:00 11-20 15 STORED 12:00 11-20 15 Two-touch memory overview and storage Two-touch memory overview This telephone has 10 two-touch memory locations (speed dial locations) where you can store telephone numbers you wish to dial using fewer keys than usual.
Two-touch memory ENTER LOCATION 12:00 11-20 15 888-722-7702 12:00 11-20 15 ENTER LOCATION 12:00 11-20 15 8887227702 11-20 15 12:00 Reviewing and dialing a two-touch number To review two-touch numbers Use the following steps to review numbers stored in the two-touch memory locations. When the telephone is idle, press MEM.
Directory ENTER LOCATION 12:00 11-20 15 888-722-7702 12:00 11-20 15 DELETED 12:00 11-20 15 ENTER LOCATION 11-20 15 12:00 Deleting a two-touch number To delete a two-touch number Use the following steps to delete a telephone number stored in the two-touch memory location. When the telephone is idle, press MEM.
Directory Directory overview Directory memory capacity This telephone has a directory where you can store up to 25 additional telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 characters. Directory entries are stored in alphabetical order. You may wish to enter names with the last name first to maintain consistency with information stored through the caller ID features of this...
Directory 16 CALLS 5 NEW 12:00 11-20 15 CHRISTINE SMITH 888-722-7702 12:00 11-20 15 ENTER NUMBER 8003604121_ 12:00 11-20 15 ENTER NAME 8003604121 12:00 11-20 15 ROBERT BROWN_ 8003604121 12:00 11-20 15 STORED 11-20 15 12:00 Directory storage Use the following steps to store a name and telephone number in the directory.
Directory CHRISTINE SMITH 888-722-7702 12:00 11-20 15 ROBERT BROWN 800-360-4121 12:00 11-20 15 CHRISTINE SMITH 888-722-7702 11-20 15 12:00 8887227702 12:00 11-20 15 Reviewing and dialing a directory entry To review directory entries Use the following steps to review directory entries. When the telephone is idle, press DIR/ enter the directory.
Directory CHRISTINE SMITH 888-722-7702 12:00 11-20 15 DELETED 12:00 11-20 15 Deleting a directory entry Use the following steps to delete a directory entry. When the telephone is idle, press DIR/ enter the directory. Press directory entries. -OR- Press the dial pad key for the first character of the entry you wish to review until the character you are looking for is displayed.
Caller ID operation Caller ID overview About caller ID This telephone has a caller ID feature that works with the caller identification service provided by your telephone service provider. There is a fee for this service, and it might not be available in all areas.
Caller ID operation Caller ID overview How caller ID works If you subscribe to caller ID service provided by your telephone service provider, information about each caller is displayed between the first and second ring. The call is CHRISTINE SMITH missed and 888-722-7702 unreviewed.
Caller ID operation CHRIS 888-722-7702 12:00 11-20 15 NOTE: If you choose NO CALLS in CALL LOG (see Feature summary on page 15), the telephone does not store the caller ID information in the call history. Caller ID overview Caller ID special messages Displays: Means: PRIVATE NAME...
Caller ID operation 16 CALLS 5 NEW 12:00 11-20 15 CHRISTINE SMITH 888-722-7702 12:00 11-20 Reviewing call history Unreviewed and total calls When your telephone is in idle mode, the screen shows the number of new (missed and unreviewed) calls and the total number of all incoming calls.
Caller ID operation CHRISTINE SMITH 888-722-7702 12:00 11-20 1888-7227702 722-7702 1-722-7702 888-722-7702 7227702 11-20 15 12:30 Returning a call Use the following steps to dial a telephone number in the call history. When the telephone is idle, press CID/ enter the call history. Press caller ID entry.
Caller ID operation CHRISTINE SMITH 888-722-7702 12:00 11-20 STORED 12:00 11-20 15 Storing a call history entry in the directory Use the following steps to store the telephone number and name of a call history entry in the directory. When the telephone is idle, press CID/ enter the call history.
Caller ID operation CHRISTINE SMITH 888-722-7702 12:00 11-20 ENTER LOCATION 11-20 15 12:00 STORED 12:00 11-20 15 Storing a call history entry in a two- touch location Use the following steps to store the telephone number of a call history entry in a two-touch memory location.
Caller ID operation CHRISTINE SMITH 888-722-7702 12:00 11-20 DELETED 11-20 15 12:00 CHRISTINE SMITH 888-722-7702 12:00 11-20 REMOVE ALL? 11-20 15 12:00 DELETED 12:00 11-20 15 CALL LOG EMPTY 12:00 11-20 15 0 CALLS 0 NEW 12:00 11-20 15 Deleting call history entries To delete a call history entry Use the following steps to delete a call history entry.
Answering system operation 16 CALLS 5 NEW 11-20 15 12:00 Message window Answering system keys Message guard™ is a trademark of Advanced American Telephones. Answering system overview Message capacity The answering system can record up to 99 messages, depending on the length of each message.
Answering system operation 16 CALLS 5 NEW 12:00 11-20 15 16 CALLS 5 NEW 12:00 11-20 Answering mode To turn on the answering system To turn the answering machine on and answer calls: • Press ANS ON/OFF repeatedly until the system announces “Answering machine is on.“...
Answering system operation RECORD 12:00 11-20 A USE STOP TO END 12:00 11-20 A USE STOP TO END 12:00 11-20 Outgoing announcement The outgoing announcement is the message callers hear when calls are answered by the answering system. If the answering system is on (see To turn on the answering system on page 43), the telephone automatically answers calls with “Hello, please leave a message after the tone.“...
Answering system operation PLAY 12:00 11-20 A USE STOP TO END 12:00 11-20 USE STOP TO END 12:00 11-20 USE STOP TO END 12:00 11-20 Outgoing announcement To play the outgoing announcement Use the following steps to listen to the outgoing announcement.
Answering system operation 16 CALLS 5 NEW 11-20 15 12:00 Message playback To play back messages If you have new messages, the system plays only the new messages (oldest first). If there are no new messages, the system plays all the messages (oldest first).
Answering system operation 16 CALLS 5 NEW 12:00 11-20 Message playback To delete all old messages Use this feature to delete all old messages. New (unheard) messages cannot be deleted until you have listened to them. When the telephone is idle, press DELETE. The system announces, “To delete all old messages, press DELETE again.”...
Answering system operation 16 CALLS 5 NEW 12:00 11-20 0 Recording and playing memo Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone.
Answering system operation Call screening, priority call and call intercept Call screening CHRISTINE SMITH If CALL SCREENING is ON (see Feature summary 888-722-7702 on page 15), the incoming messages on your telephone are played through the speaker while 11-20 -- 12:00 they are being recorded.
Answering system operation Remote access Use the remote access feature to access your answering system from any touch-tone telephone on a different telephone line (away from your home). A three-digit remote access code is required. This code is pre-set to 500. See Feature summary on page 15 to change the code.
Answering system operation Remote access Replay current or Press while the telephone is playing previous message the day and time the current message was received to go back to the previous message. Press after the telephone plays the day and time the current message was received to repeat the message.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase accessories or replacement parts, visit www.telephones.att.com our website at 1 (866) 288-4268 In Canada, dial underside of your telephone, available when contacting customer service. Please retain your receipt as your proof of purchase.
Appendix Troubleshooting I cannot dial out. The telephone does not ring when there is an incoming call. First, try all suggestions in There is no dial tone on • page 52. • Make sure there is a dial tone before dialing. It is normal if the telephone takes a second or two before producing a dial tone.
Appendix Troubleshooting My calls fade out or cut in and out when I am using the telephone. I hear other calls when using the telephone. Display screen is blank. Operation during a power failure. • If you are using the handset when this problem occurs, try unplugging the coiled handset cord and firmly plugging it in the handset and telephone base again.
Appendix Troubleshooting My caller ID features are not working properly • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • The caller might not be calling from an area that supports caller ID.
Appendix Troubleshooting The telephone does not receive caller ID or the telephone does not display caller ID during call waiting. The answering system does not answer after the correct number of rings. The announcement message is not clear. • Make sure you subscribe to caller ID with call waiting features provided by the telephone service provider.
Appendix Troubleshooting The messages on the answering system are incomplete. The messages are very difficult to hear. The answering system does not respond to remote commands. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after three minutes.
Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: Disconnect the power adapter from the telephone base. Disconnect the telephone line cord from the telephone base.
Appendix General product care To keep your telephone working well and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture. •...
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
Appendix FCC and ACTA information Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind: We recommend that you also write the telephone number on the directory card (if applicable), so that you can still dial the emergency number manually if the memory dialing feature doesn’t work.
Appendix Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital device, as specified in part 15 of the FCC rules.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 1 (866) 288-4268 What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (866) 288-4268 dial manual. A check of the PRODUCT controls and features might save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location.