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Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Networks Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or subsidiaries.
Contents ABOUT YOUR PHONE TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing Adjusting the viewing angle Changing Handsets CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change MAKING AND ANSWERING CALLS Make a call...
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CALL HANDLING Hold Transfer Conference Conference Split Add Held Swap Call Forward Call Forward - I Am Here Call Forward - End Chaining Call Forward - Forced Call Forward - Override Messaging - Advisory Messaging - Callback USING ADVANCED FEATURES Account Codes Callback Call Park...
Message Indicator. Note: When using the SuperKey, press Cancel to back up one menu level. Your SUPERSET 4125 may be connected to a PC. See your system administrator for computer-telephony features that may be available to you if your telephone has been connected in this way.
The stand built into your phone tilts to give you a better view of the keys. To tilt your telephone for better viewing: 1. Press the tilt-release paddle on the telephone base. 2. Tilt your telephone to the desired angle.
Changing Handsets Your SUPERSET 4125 telephone is compatible with several specialty handsets. To remove the handset shipped with your set from the handset cord: 1. Bend a paper clip to produce approximately 4 cm (1.5 in.) of straight wire. 2. On the handset, locate the plastic groove leading into the handset jack.
CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: Press To adjust the Ringer Pitch while the set is idle: 1. Press SUPERKEY. 2. Press the No softkey until "Ringer Adjust?" appears. 3. Press the Yes softkey. 4.
Feature Keys To display information about a key: 1. Press SUPERKEY. 2. Press a personal key or REDIAL. 3. Press SUPERKEY. To re-program a personal key: 1. Press SUPERKEY. 2. Press the No softkey until "Personal Keys?" appears. 3. Press the Yes softkey. 4.
MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Dial the number, Press a Speed Call key. Press REDIAL. Answer a call Lift the handset. Press the flashing Line appearance key and lift the handset.
Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Press REDIAL. Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial **79. To Redial a saved number: 1.
Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1.
Speed Call - Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial 58. 3. Enter an index number between 00 and 09. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67. 3.
Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1.
Auto-Answer To enable or disable Auto-Answer: 1. Press SUPERKEY. 2. Press the No softkey until "Auto Answer?" appears. 3. Do one of the following: To enable Auto-Answer, press the TurnOn softkey. To disable Auto-Answer, press the TurnOff softkey. To answer a call when you hear ringback: Communicate by using the speaker and the microphone.
Transfer To Transfer an active call: 1. Press TRANS/CONF. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up. To announce the Transfer, wait for an answer, consult, and hang up. To cancel the Transfer, press CANCEL.
Add Held To move a call on Hold to another line appearance: 1. Press the available line key. 2. Press the Addheld softkey. 3. Press the flashing line key. To add a call on Hold to an existing conversation or conference: 1.
Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your telephone. B-Int redirects internal calls when your telephone is busy, and B-Ext redirects external calls when your telephone is busy. NA-Int redirects internal calls after several rings if you don't answer, and NA-Ext redirects external calls after several rings if you don't answer.
Call Forward - I Am Here To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press the No softkey until "Call Forwarding?" appears. 3. Press the Yes softkey. 4. Press the Next softkey until "I Am Here" appears. 5.
Call Forward - Forced To force an incoming call to be forwarded: Press the Forward softkey. Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1*. 3. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1.
Messaging - Callback To leave a message waiting indication on a telephone when you hear busy or ringback tone: Press MESSAGE. To respond to a message waiting condition on your telephone: 1. Press MESSAGE. 2. If a password is required, dial your password and press the Enter softkey.
To set, change, or clear a password (up to 7 digits, not including 0): 1. Press SUPERKEY. 2. Press the No softkey until "Set Password?" appears. 3. Press the Yes softkey. 4. Do one of the following: To enter a new password, enter your password. To change or clear your password, enter your current password.
Callback To request a Callback when you reach a busy or unanswered station: Press the Callback softkey. To answer a Callback: Lift the handset. To cancel a Callback: 1. Lift the handset. 2. Dial *1#. 3. Dial the number of the called station. 4.
Campon To Campon to a busy station: Press the Wait softkey. To retrieve a call when you hear Campon tone: Press the Trade softkey. Do Not Disturb To activate or deactivate Do Not Disturb: Press the Do Not Disturb feature key. To activate Do Not Disturb from a remote station: 1.
Direct Paging Direct Paging allows you to page a party through their telephone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call. To page a party: 1.
Reminder To program a Reminder: 1. Press SUPERKEY. 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes softkey. 4. Enter the time in 24-hour format. 5. Press the Save softkey. To view, change, and/or cancel a pending Reminder: 1.
Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch (PN9132-800-500-NA/9132-800-501-NA) must be installed in the dedicated headset jack (the jack nearest the front of the set). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-disconnect plug restores handset operation.
Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or extension number of the paging party, use the Meet Me Answer feature.
MLPP attendant and ask the attendant to place the call for you. 5. Once you are connected, carry on your conversation. During the call, your telephone set will display both the precedence of the call and its duration. 6. When you finish the call, hang up.
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To answer a precedence call: If your telephone is idle and you receive a call with a precedence level higher than routine, you will hear the MLPP precedence ring. If your telephone has a display, it will indicate the precedence level of the incoming call.
FEATURE ACCESS CODES Save Last Number Repeat Last Number Saved Personal Speedcall - Invoke Personal Speed Call - Upper Range Index Number 09 Personal Speedcall - Store Call Hold - Remote Retrieve Cancel Call Forwarding Follow Me - Remote Call Forwarding - End Chaining Cancel Call Forwarding - End Chaining Call Forwarding - Override Callback - Cancel Individual...