Mitel Superset 4015 User Manual
Mitel networks user guide phone 4015
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Summary of Contents for Mitel Superset 4015
- Page 1 User Guide...
- Page 2 The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or subsidiaries.
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Page 3: Table Of Contents
Contents ABOUT YOUR PHONE TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing Adjusting the viewing angle Changing Handsets CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change MAKING AND ANSWERING CALLS Make a call... - Page 4 CALL HANDLING Hold Transfer Conference Conference Split Swap Call Forward Call Forward - I Am Here Call Forward - End Chaining Call Forward - Override Messaging - Advisory Messaging - Callback USING ADVANCED FEATURES Account Codes Callback Call Park Call Pickup Campon Do Not Disturb Override...
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Page 5: About Your Phone
ABOUT YOUR PHONE The SUPERSET 4015 has eight fixed-function keys ( SUPERKEY, MESSAGE, HOLD, CANCEL, TRANSFER/CONFERENCE, REDIAL, personal keys with built-in status indicators. The personal key on the bottom left is always your Prime Line; the remaining personal keys can be programmed as Feature, Speed Call, or Line Appearance keys. -
Page 6: Tips For Your Comfort And Safety
The stand built into your phone tilts to give you a better view of the keys and display. To tilt your telephone for better viewing: 1. Press the tilt-release paddle on the telephone base. 2. Tilt your telephone to the desired angle. 3. Release the tilt-release paddle. -
Page 8: Changing Handsets
Changing Handsets Your SUPERSET 4015 telephone is compatible with several specialty handsets. To remove the handset shipped with your set from the handset cord: 1. Bend a paper clip to produce approximately 4 cm (1.5 in.) of straight wire. 2. On the handset, locate the plastic groove leading into the handset jack. -
Page 9: Handset Receiver Volume Control
Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset: Press Speaker Volume Control To adjust the Speaker Volume when making an on-hook call or when listening to background music: Press Display Contrast Control To adjust the Display Contrast while your set is idle: Press Feature Keys... -
Page 10: Making And Answering Calls
MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Dial the number, Press a Speed Call key Press REDIAL. Answer a call Lift the handset. Press the flashing Line appearance key and lift the handset. -
Page 11: Speed Call Keys
Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1. -
Page 12: Speed Call - Personal
Speed Call - Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial 58. 3. Enter an index number between 00 and 09. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67. 3. -
Page 13: Call Handling
CALL HANDLING Hold To place a call on Hold: Press Hold. To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: Press the flashing line key. Dial **1 and the number of the station that placed the call on Hold. -
Page 14: Conference
Conference To form a Conference when a two-party call is already in place, or to add another party to an existing Conference: 1. Press TRANS/CONF. 2. Dial the number of the next party. 3. Wait for an answer. 4. Press TRANS/CONF. To leave a Conference: Hang up. -
Page 15: Call Forward
Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your telephone. B-Int redirects internal calls when your telephone is busy, and B-Ext redirects external calls when your telephone is busy. NA-Int redirects internal calls after several rings if you don't answer, and NA-Ext redirects external calls after several rings if you don't answer. -
Page 16: Call Forward - I Am Here
Call Forward - I Am Here To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press # until "Call Forwarding?" appears. 3. Press *. 4. Press # until "I'm Here?" appears. 5. Press *. 6. -
Page 17: Call Forward - End Chaining
Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64. 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. -
Page 18: Messaging - Callback
Messaging - Callback To leave a Callback Message on a telephone when you hear busy or ringback tone: Press MESSAGE. To respond to a message waiting condition on your telephone: 1. Press MESSAGE. 2. Do one of the following: To call the message sender, press #. -
Page 19: Callback
Callback To request a Callback when you reach a busy or unanswered station: Press the Callback feature key. To answer a Callback: Lift the handset. To cancel a Callback: 1. Lift the handset. 2. Dial *1#. 3. Dial the number of the called station. 4. -
Page 20: Campon
Campon To Campon to a busy station: Press the Wait feature key. To retrieve a call when you hear Campon tone: Press the Trade feature key. Do Not Disturb To activate or deactivate Do Not Disturb: Press the Do Not Disturb feature key. To activate Do Not Disturb from a remote station: 1. -
Page 21: Direct Paging
Direct Paging Direct Paging allows you to page a party through their telephone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call. To page a party: 1. -
Page 22: Headset Operation (With Feature Control Switch)
Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch (PN9132-800-500-NA/9132-800-501-NA) must be installed in the dedicated headset jack (the jack nearest the front of the set). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-disconnect plug restores handset operation. -
Page 23: Group Paging / Meet Me Answer
Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or extension number of the paging party, use the Meet Me Answer feature. -
Page 24: Using Mlpp
MLPP attendant and ask the attendant to place the call for you. 5. Once you are connected, carry on your conversation. During the call, your telephone set will display both the precedence of the call and its duration. 6. When you finish the call, hang up. - Page 25 To answer a precedence call: If your telephone is idle and you receive a call with a precedence level higher than routine, you will hear the MLPP precedence ring. If your telephone has a display, it will indicate the precedence level of the incoming call.
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Page 26: Feature Access Codes
FEATURE ACCESS CODES Save Last Number Repeat Last Number Saved Personal Speedcall - Invoke Personal Speed Call - Upper Range Index Number 09 Personal Speedcall - Store Call Hold - Remote Retrieve Conference Call Split Cancel Call Forwarding Follow Me - Remote Call Forwarding - End Chaining Cancel Call Forwarding - End Chaining Call Forwarding - Override...