LG-Nortel IP8830 User Manual

LG-Nortel IP8830 User Manual

Broadworks ip phone
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IP8830 IP Phone

User Guide

for Broadworks
Please read this guide carefully before operating your set.
Retain this guide for future reference.
LGN8830-1002SBUG-01.00
Dec. '08

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Table of Contents
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Summary of Contents for LG-Nortel IP8830

  • Page 1: User Guide

    IP8830 IP Phone User Guide for Broadworks Please read this guide carefully before operating your set. Retain this guide for future reference. LGN8830-1002SBUG-01.00 Dec. ‘08...
  • Page 2: Regulatory And Safety Notices

    LG-Nortel is a trademark of LG-Nortel Co. Ltd. All other brand and product names are trademarks or registered trademarks of their respective companies. IP8830 Broadworks IP Phone with Multi-Line Telephone Systems: User Guide...
  • Page 3 • Always use caution when connecting to AC power. Use only with a properly grounded standard AC power outlet. What is new in this release? Issue 1.00 2008.12 IP8830 Broadworks IP Phone IP8830 Phone first release User Guide Dec. ‘08...
  • Page 4: Table Of Contents

    Accessing Your Voice Mail ... 8 3.15. DSS/BLF Coverage ... 8 3.16. Hotline/Warm-Line ... 9 Advanced Services and the IP8830 Phone LCD Menu ...10 4.1. Using the Call Logs Menu... 10 4.2. Using the Phone Book Menu ... 10 4.3.
  • Page 5 Deleting a Headset from the Paired List... 22 5.10.4. Bluetooth Module Information... 22 5.11. Language Setting... 23 Appendix A Dial Pad Character Set ...24 Appendix B Time Zones...25 Appendix C IP8830 Icons ...26 IP8830 Broadworks IP Phone User Guide Dec. ‘08...
  • Page 6: Ip8830 Ip Phone Overview

    IP network. Features available to IP8830 Phone through SIP call servers are similar to those of a conventional business telephone. In addition to the features described in this guide, your call server may provide additional features, often using dialed feature codes.
  • Page 7 Flexible buttons not assigned for line access may access features such as Speed dial, Redial and others. Refer to section 5.5 and your system administrator for further information. The figure below shows other major components of IP8830 Phone. These components include: • Handset •...
  • Page 8: Installing Your Ip8830 Phone

    (Power over Ethernet) in accordance with the IEEE-802.1af industry standard. When connected to a PoE complaint LAN port, the IP Phone derives power from the port. If the LAN port does not support PoE, use the AC/DC adaptor, available separately, for connection to power. The handset connects to the base with the supplied standard handset coiled cord.
  • Page 9: Using Features Of Ip8830 Phone

    3.2. Placing a Call You place calls with the handset on-hook or off-hook. Similar to your mobile phone, IP8830 Phone uses a technique called ‘store and forward dialing’. After you dial a digit, the IP Phone waits about 6 seconds for additional digits.
  • Page 10: Announcing A Call Transfer

    Call forward directs incoming calls to ring at another location that you designate. You can select one of four (4) conditions that will forward your calls: Call Forward Busy – redirects incoming calls if the line is busy. IP8830 Broadworks IP Phone Hold softkey. The call status changes to hold and you receive dial...
  • Page 11: 3-Party Conference

    3.8. Call Waiting With Call Waiting configured, while you are in a call the IP Phone alerts you of an incoming call. The line button flashes and you receive a beep tone over the active conversation to indicate the new call. In addition, during the ring signal, the LCD displays the incoming caller id so you know who is calling before you interrupt the current call.
  • Page 12: Redial

    3.9. Redial Your IP Phone saves the last number you dialed and allows you to redial the number with the touch of a button. The number is stored in memory but is lost if power to the IP Phone is interrupted.
  • Page 13: Muting A Call

    To listen to your messages, follow the instructions for your voice mail system. 3.15. DSS/BLF Coverage The IP8830 Phone has a DSS line type that addresses the special needs associated with an Attendant or Secretarial answering position. The specific needs for these users are: •...
  • Page 14: Hotline/Warm-Line

    Slow blinking red 3.16. Hotline/Warm-Line With Hotline/Warm-Line operation configured, the IP Phone automatically calls the defined destination when you take the handset off-hook or press the speaker button. The call initiates immediately, Hotline, or after a delay of up to 10 seconds, Warm-Line. The later permits you the time to access another feature or line as needed.
  • Page 15: Advanced Services And The Ip8830 Phone Lcd Menu

    4.1. Using the Call Logs Menu The IP8830 Phone has access to a log of all calls placed or received by the phone, including incoming calls that were not answered (missed calls). The LCD displays the call logs that you can use to place a call to the logged party.
  • Page 16 Press the right navigation button to locate the softkey. Delete Select the softkey and confirm by selecting the softkey. Caution this action deletes the record from the Phone Book. IP8830 Broadworks IP Phone softkey. softkey for each Set, which shows the Edit softkey. softkey for each...
  • Page 17: Private Hold

    Press the shared line appearance button. A list of call selections (held calls, active calls subject to Barge-in and “Make a new call”) for the line displays. Previous-Next Use the softkeys to highlight the Barge-in selection. Press the softkey. IP8830 Broadworks IP Phone Del.All Find softkey. Set, which shows the PrivHold User Guide 08:30 Phone Book (Page 1) >[01]Tom,1234...
  • Page 18: Setting Your Preferences

    The ring type assigned for the IP Phone is the “Default Ring Type” for incoming calls to the phone and is set to “ringer off” or one of the fourteen tones.
  • Page 19: Setting Line Ring Type And Delay

    Move to another parameter with the navigation buttons and continue the session or press the Setting ( To set delayed ring for a line: Press the Setting ( ) button. IP8830 Broadworks IP Phone 3.Phone Settings Previous-Next using the 2.Ring Setting...
  • Page 20: Ringer Off

    ) button to exit the configuration session. 5.4. Enabling Automatic Headset Operation Your IP8830 Phone supports use of a headset with a standard RJ-11 jack. In the Headset Auto Mode, pressing a line button automatically connects audio to the headset. Also, redial, Speed dial, Speed number dialing and click-to-call place calls with audio through the headset.
  • Page 21: Setting Flexible Buttons

    5.5. Setting Flexible Buttons Your IP8830 Phone has twenty-four (24) flexible buttons. Normally, the first two (2) buttons are for your line. The flexible buttons not assigned as line buttons can access various functions. The table below indicates the available functions with a brief description of each.
  • Page 22: Time Configuration

    5.6.1. SNTP Server Address SNTP (Simple Network Time Protocol) is a standard protocol that permits a network device to obtain the network’s current time. For operation with SNTP, the IP8830 IP Phone requires an SNTP server IP address or name.
  • Page 23: Dst Auto Adjustment

    Move to another parameter with the navigation buttons and continue the session or press the Setting ( ) button to exit the configuration session. 5.6.3. DST Auto Adjustment The IP8830 Phone automatically adjusts for DST (Daylight Savings Time) when enabled. To enable/disable automatic daylight savings time: Press the Setting ( ) button.
  • Page 24: Lock Outgoing Call

    5.7. Lock Outgoing Call The IP Phone can be configured to allow outgoing calls only if a password is entered. When enabled, the LCD screen will display the password request and the lock icon as shown, and the password must be entered prior to placing an outgoing call.
  • Page 25: Enabling Speed Number Dialing

    When paired and connected to a compatible Bluetooth headset, such as the IP-8502, the headset can control the On/Off hook status of the phone and audio is delivered from the IP8830 to the headset using wireless Bluetooth technology. In order to use a Bluetooth headset, the headset must be paired with and activated in the IP8830.
  • Page 26: Pairing A Bluetooth Headset

    5.10.1. Pairing a Bluetooth headset A Bluetooth headset must be paired with the IP8830 Bluetooth module before it can be connected (activated). Up to five (5) headsets may be paired with the IP Phone at one time. Note that only one may be active at a time.
  • Page 27: Deleting A Headset From The Paired List

    5.10.3. Deleting a Headset from the Paired List A Bluetooth headset can be removed from the Paired list. This is useful when five headsets are already paired and a new headset must be paired with your IP8830. To remove a headset from the Paired list: Press the Settings ( ) button.
  • Page 28: Language Setting

    (1) language, you may select the language shown in the display. Note the Language menu number ‘12’ is used when the IP Phone is equipped with a Bluetooth module. When a Bluetooth module is not connected, the Language menu number is ‘11’.
  • Page 29: Appendix A Dial Pad Character Set

    Appendix A Dial Pad Character Set The IP8830 Phone dial pad inputs digits or alphanumeric characters. The table below maps each dial pad digit to characters available. Three modes are available, dial pad digits, upper case letters and lower case letters as shown in the table.
  • Page 30: Appendix B Time Zones

    GMT+01:00 Amsterdam, Netherlands GMT+01:00 Berlin, Germany GMT+01:00 Bern, Switzerland GMT+01:00 Brussels, Belgium GMT+01:00 Central European GMT+01:00 Copenhagen, Denmark GMT+01:00 Madrid, Spain IP8830 Broadworks IP Phone Country GMT+01:00 Oslo, Norway GMT+01:00 Paris, France GMT+01:00 Rome, Italy GMT+01:00 Stockholm, Sweden GMT+01:00 Vienna, Austria...
  • Page 31: Appendix C Ip8830 Icons

    Appendix C IP8830 Icons Your IP8830 displays various icons in the upper line of the LCD to assist you in understanding the status of the phone. Below is a list of icons and their meaning. LAN or Network connection icon indicates the status of the LAN connection to the IP8830. If the icon is blinking, the LAN connection is faulty.
  • Page 32 LGN8820-1002SBUG-01.00 Dec. ’08...

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