AT&T 1739 User Manual page 11

In case of difficulty
ANSWERING SYSTEM OPERATION
System does not respond to
remote commands
Power failure recovery
System takes longer than
usual to respond
Message window is blank
• Make sure you are calling from a touch tone telephone.
When dialing a number, there should be audible tones. If
there are clicks instead, the telephone is not a touch tone
telephone.
• The answering system may not detect the remote access
code while the announcement is playing. Try waiting until
the announcement is over before entering the code.
• There may be noise interference on the telephone line.
Press the dial buttons firmly.
• Make sure the remote access code is entered correctly.
• You might be calling from a telephone which sends tones
too short for the answering system to detect.
• If there are many messages recorded, the system may take
longer than usual to respond.
• If the system is disconnected from the AC power, it
will not operate. The announcement and messages are
retained in memory during a power failure, but it will be
necessary to reset the clock. See the instructions at the
bottom of the answering machine.
• If the system announces, "Power failure" after announcing
the time and day, it may be necessary to reset the clock.
See the instructions at the bottom of the unit.
• If there are too many messages recorded, the system may
take longer than usual to respond.
• Make sure the power cord is securely connected to
both the answering system and an electrical outlet not
controlled by a wall switch.
• Press ON/OFF to make sure the system is on.
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