Troubleshooting - Maytag MHWE200XW Use And Care Manual

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost
Error codes
An error code may be shown in the Estimated Time Remaining
display. Check the list below for potential problem and
troubleshooting checks.
■ "LF" on display (Long Fill - no water or insufficient water
supply)
Press POWER/CANCEL to cancel the cycle. Unplug washer or
disconnect power.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Plug in washer or reconnect power. Re-select cycle and press
START/PAUSE. If the problem remains, call for service.
"F9E1" on display (Drain Problem)
■
Press POWER/CANCEL to cancel the cycle. Unplug washer or
disconnect power.
Plug in washer or reconnect power. Re-select cycle and press
START/PAUSE. If the problem remains, call for service.
"SD" on display (Suds Routine)
■
When excessive suds are detected, a suds routine automatically
starts. This routine removes extra suds and assures proper rinsing
of your garments. "SD" is displayed during rinsing and at the end
of the cycle to inform you that the Suds Routine was activated.
Use only HE (High Efficiency) detergents.
■ "F--E--" Variables (Washer Problem)
Press POWER/CANCEL to cancel the cycle. Select RINSE,
DRAIN & SPIN if there is excessive water in the washer.
Re-select cycle and press START/PAUSE. If the problem remains,
call for service.
Noisy, vibrating, off-balance
Is the washer level?
■
The washer must be level. The four feet should be properly
installed, and the nuts should be tightened against the washer
cabinet.
All four feet of the washer must be in firm contact with the floor.
If the washer is on a pedestal, the washer must be secured to the
pedestal and all four pedestal feet must be in firm contact with
the floor.
22

TROUBLESHOOTING

of a service call...
In U.S.A. www.maytag.com/help In Canada www.maytag.ca
■ Did you empty pockets?
You may be hearing items that are caught under the door seal or
basket. Check under the door seal and remove items.
■ Washer making a different noise?
As with any new product, you will hear sounds that you are not
accustomed to. You may hear various sounds when the door is
locked or unlocked, and during the washing, rinsing, or spinning
process. Between changes in wash actions, there will be
momentary pauses. You will hear water spraying and splashing
during the wash and rinse cycles. These new sounds and pauses
are part of normal washer operation.
Is washer installed on a sturdy and solid floor?
■
Refer to the "Installation Instructions" for flooring requirements.
Noise and vibration may be reduced by placing a piece of 3/4"
(19.1 mm) plywood underneath your washer. The plywood may
extend underneath both washer and dryer to keep them at equal
heights.
Is the washer gurgling or humming?
■
As water is drained from the washer, you may hear air being
pulled through the pump. This happens during the end of
draining. It is normal.
■ Are you washing items with metal snaps, buckles, or zippers?
You may hear metal items touching the washer drum. This is
normal.
■ Were the 4 shipping bolts in the back of the machine removed?
See "Remove Transport System."
Leaking
■ Was the door opened during "Add Clothes"?
Water can drip off the inside of the door, when the door is
opened after the start of a cycle.
■ Is HE detergent being used?
The non-High Efficiency detergents can cause oversudsing
which can leak from the rear of the washer.
■ Are the fill hoses tight?
■ Are the fill hose gaskets properly seated?
Check both ends of each hose. See "Connect the Inlet Hoses."
Is the drain hose properly installed?
■
The drain hose should be secured to the drainpipe or laundry
tub. See "Secure the Drain Hose."
■ Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L) of
water per minute. If the sink or drain is clogged or slow, water
can back up out of drainpipe or sink. Check household
plumbing (laundry tubs, faucets, drainpipe, water pipes) for
leaks.
Dispenser operation
■ Did you follow the manufacturer's directions when adding
detergent and fabric softener to the dispensers?
Measure detergent and fabric softener. Slowly pour into the
dispensers. Wipe up all spills. Dilute fabric softener in the fabric
softener dispenser.
■ Did you put powdered or liquid color-safe bleach into the
liquid chlorine bleach dispenser (on some models)?
Add powdered or liquid color-safe bleach directly to the washer
basket. Do not use the chlorine bleach dispenser for color-safe
bleach.